• Title/Summary/Keyword: success performance indicator

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Empirical Validation of Critical Success Factors on Organizational Performance in Korean Internet Venture (한국 인터넷 벤처기업의 주요 성공요인이 조직성과에 미치는 영향에 관한 실증적 연구)

  • 김정욱;박정수
    • Journal of the Korean Operations Research and Management Science Society
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    • v.27 no.2
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    • pp.123-152
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    • 2002
  • This study establishes key success Predictors of internet venture enterprises in Korea. The five factors are derived from the relevant literature and clarified the concept of entrepreneurship, industrial level, enterprise strategy, organizational capability, and resource procurement by distinguishing between its components and determinants. Organizational performance indicators were derived from the previous studies classifying by financial performance indicator and non-financial performance indicator using by recent evaluation method as BSC (Balanced Scorecard). We then examine the impact of critical success factors on the internet venture performance. Hypotheses on five factors of internet venture were tested for 103 organizations. Results indicate that critical success factors may serve as key predictors. Organizational strategy and resource capability was found to be positively influenced on both financial performance indicator and non-financial performance indicator while entrepreneurship, industrial level and organizational capability positively affected only non-financial performance indicator.

Developing key Performance Indicators for Financial IT Security (금융IT 보안조직 역량강화를 위한 핵심성과지표(KPI) 도출에 관한 연구)

  • Jang, Sung Ok;Lim, Jong In
    • The Journal of Society for e-Business Studies
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    • v.18 no.3
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    • pp.125-142
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    • 2013
  • As a reinforcing strategic-alignment of IT business, Financial Service becomes more rely on IT systems. It needs to continuous information security activities to provide a secure and reliable finance service. Performance measurement of information security activities can be useful for decision and management support. The purpose of this study is to derive CSF(Critical Success Factor) and KPI(Key Performance Indicator) based on K-ISMS, Financial IT Information Security Standards. Providing a rationale can be used to determine key performance indicators, which are utilized as basic data for establishing security policies for financial IT security competency.

A Study on Developing BSC-based Public Library Performance Indicator Model (BSC 기반 공공도서관 성과지표 모형 개발에 관한 연구)

  • Kim, Jeong-Taek
    • Journal of Korean Library and Information Science Society
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    • v.40 no.1
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    • pp.47-71
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    • 2009
  • The mission of public library is to contribute to local society's growth and improve local residents' quality of life by satisfying local residents' desire on information use, cultural activities, lifelong education, etc, and providing more convenient and equal access. This study is a research that deducted BSC-based public library performance indicator model composed of 12 critical success factors, 36 key performance indicators under four perspectives of learning and growth perspective, internal process perspective, resources perspective, and user perspective, estimated relative weights of deducted the performance indicator model on librarians of public libraries to analyze what performance indicator is important for accomplishing public library's mission and promoting performance.

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Definition of Success According to Women Entrepreneur in Malang, Indonesia

  • PRAJAWATI, Maretha Ika;WAHJOEDI, Wahjoedi;WAHYONO, Hari;SUNARYANTO, Sunaryanto
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.747-753
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    • 2020
  • This study aims to interpret the meaning of a successful entrepreneur from the perspective of women entrepreneurs in Malang, Indonesia. This research offers a phenomenological approach using purposive sampling. Data was collected by in-depth interviews using structured questionnaire with registered women entrepreneurs in Malang obtained from MSMEs (micro small and medium-sized enterprises) entrepreneurs. The 'continually developing' is one of the meanings of a successful entrepreneur. This study also found that success is when what women do can be useful to others. Besides, the meaning of success has two criteria, i.e., when they can meet their needs (individual satisfaction) and social performance as a goal to be achieved by entrepreneurs. The motivation of women entrepreneurs to establish their venture was not only financial returns, but also personal satisfaction, which was also the indicator of entrepreneurial success for women. This study has several limitations. First, our sample size is too small and consists of entrepreneurs that have an average age above 40 years. Hopefully, further research will be able to generalize our findings to a broader sample in various industries outside the city of Malang. As our research shows, the criteria and meaning of success may be different for a larger sample of entrepreneurs.

Development of Key Performance Indicators in Ammunition Demilitarization Facility Using the Balanced Score Card (균형성과표(BSC)를 활용한 탄약 비군사화 시설의 핵심성과지표 개발)

  • Bae, Young-Min;Han, Seung-Jo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.1
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    • pp.17-25
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    • 2021
  • Ammunition Demilitarization facility (ADF) should be set up the feasible goals and continue to operate, taking into account non-profit characteristics. However, due to the lack of performance measurement methods in ADF, which are essential to national policy at a significant cost each year, the reliability of the evaluation results can be insufficient. In this paper, the Balanced Score Card (BSC) method was applied that could be evaluated to reflect the financial and non-financial features. The relevant literature research and army regulations reflected the results of various interviews of the expert group. The extraction of success performance area in ADF was confirmed using the BSC method and the Decision Variable (DV) candidate was created to use regression for selecting the DV. Additionally, the key performance indicator was presented by verification the feasibility of content by conducting the survey of experts. The implications of this paper are as follows. First, the proposed BSC model was found to be suitable for practical use in ADF reflecting the non-profit characteristics. Second, accurate evaluation of ADF can contribute to long-term development of ADF. Finally, it can be applied to the management process of the other military sector, so it can be expected to play a role in providing basic data and spreading it to other areas.

A Study on Establishing Performance Measurement and Evaluation System of ATM (ATM 성능측정 및 평가체계 구축 연구)

  • Seo, Youngsung;Park, Bomi;Kim, Jun-hyuk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.1
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    • pp.37-43
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    • 2018
  • There has been the migration to a performance-based approach in many areas which include transition planning at global, regional and local levels, performance-based navigation and safety management. Achieving continuous success of Air Traffic Management (ATM) systems would require a performance-based approach to raise productivity and efficiency of it through performance measurements and reviews. This paper considers establishment planning of performance measurement and evaluation system for ATM. Related to key performance areas proposed by International Civil Aviation Organization, performance indicators and metrics which could be used to measure and evaluate ATM performance are presented. Also, organizational system and operational planning for efficient operation of ATM are presented.

A Conceptual Framework for InfoSec Management Governance (정보보호관리 통제를 위한 프레임워크 개발)

  • 김정덕;나태준
    • Proceedings of the Korea Institutes of Information Security and Cryptology Conference
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    • 2001.11a
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    • pp.331-334
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    • 2001
  • 본 논문에서는 현재 그 중요성이 증가하고 있는 정보보호관리체계에 대하여 기존의 국내·외 정보보호관리체계 지침이나 표준 문서들이 단지 일반적인 가이드라인을 제공 할 뿐, 평가나 측정, 혹은 인증을 위해 필요한 상세하고 객관적인 지표가 없다는 점을 파악하고, 이러한 주요 지표들을 개발하기 위한 프레임워크를 제시하고자 한다. 이 프레임워크는 정보보호관리 국제 표준인 ISO/IEC TR 13335 GMITS에서 정의하고 있는 정보보호관리 프로세스를 기준으로 적절한 정보보호관리 프로세스를 도출한 다음, 현재 정보기술 통제 기준으로 사용중인 COBIT의 각 주요 지표들을 위에서 도출된 프로세스별로 적용시키는 것이다. 즉 정보보호관리 프로세스별 주요목표지표(KGI - Key Goal Indicator), 주요성과지표(KPI - Key Performance Indicator), 그리고 핵심성공요소(CSF - Critical Success Factor)들을 개발하여 정보보호관리체계에 대한 상세하고 객관적인 평가와 측정을 가능하게 하고 이를 통해 총체적인 정보보호관리 통제 이룩하고자 한다.

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Deductions of KPIs for BSC and Process KPIs for BPM in Railway Construction (철도건설에서 BSC의 KPI도출과 BPM을 위한 프로세스 KPI도출)

  • Ryu Si-Wook;Ahn Byung-Jun;Ryu Myung-Wook
    • Journal of the Korean Society for Railway
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    • v.9 no.4 s.35
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    • pp.388-393
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    • 2006
  • Recently, Korean government demands that public sectors like railway construction should improve their management efficiency. It is necessary for railway construction supported by government budget to aim at the companywide management efficiency. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps a company to translate strategic objective info relevant performance within an organization. This paper focuses on relationship between KPIs (Key Performance Indicators) used to measure the performance of railway construction industry and process KPT for BPM (Business Process Management). Also, the vision and strategies of the railway construction is introduced, and the CSFs (Critical Success Factors) and the KPI based on BSC is developed. Finally, this paper explores that there is a possibility to fulfill the strategic objectives of railway construction industry through the connectivity between KPI based on BSC and process KPI based on BPM. We explain the detailed procedures with an example of railway construction industry.

A Study of Sustainable Successful Management System Using ISO9004 Model (ISO9004 모델을 이용한 지속가능 성공경영시스템에 관한 연구)

  • Kim, Seok-Eun
    • Proceedings of the Safety Management and Science Conference
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    • 2012.04a
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    • pp.139-155
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    • 2012
  • A fundamental concepts of business environment changes and the importance of stakeholder's value creation is changing in the business. This study ISO9004: 2009 quality management system of Category 5: Strategy and Policy, Category 10: improvement, innovation and learning (Note) SBK target was to develop a model that is the company's sustained success. Three concepts of the new revision of ISO9004" in response to environmental changes," "learning", "innovation" (Note) SBK applied to the project settings and talent establish long-term vision was to establish the process as the organization's learning content was TDR for the creation of exceptional and innovative programs were introduced. As a result, (Note) SBK three years of continuous business performance indicator has grown dramatically to more than 50% continued success is going to create business models. But 100 years to accomplish the vision, ISO9004 model needs to extends the entire category as a management system to achieve the optimization needed.

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A Study on the Performance Analysis of Fiber to the Home Using the BSC Methodology (BSC 방법론을 이용한 광가입자망사업 성과분석 연구)

  • Kim, Jae-Jon;Roh, Hee-Ok;Park, Jae-Sung;Kim, Sang-Min;Ryu, Il
    • The Journal of Information Systems
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    • v.17 no.4
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    • pp.79-98
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    • 2008
  • FTTH(Fiber to The Home), a next generation communication service, is expected to boost up the growth of the whole IT industry and to creating new businesses by enabling the convergence of the broadcasting and communication technologies. It will consequently contribute to improve the quality of our life. The purpose of this study is to evaluate the performance of EPFSD using the Balanced Scorecard(BSC) model with five perspectives which are known to have inherent relationship: regional economy, regional customer, regional process, innovation and growth in the region, and regional infrastructure. 16 critical success factors(CSFs) and 37 key performance indicators(KPIs) are developed based on the BSC model to measure the performance indicators of the EPFSD.