• 제목/요약/키워드: social perception satisfaction

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장애인지역사회재활시설 사회복지사의 전문성인식과 조직헌신의 관계에서 직무만족의 매개효과 (The Mediating Effect of Job Satisfaction between Professionalism Perception and Organizational Commitment of Social Workers in Welfare Centers for Disabled Persons)

  • 이병록
    • 디지털융복합연구
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    • 제20권1호
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    • pp.343-347
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    • 2022
  • 본 연구는 장애인지역사회재활시설 사회복지사의 전문성인식과 조직헌신의 관계에서 직무만족의 매개효과를 검증하였다. C도와 D시의 14개소 장애인지역사회재활시설에서 종사하고 있는 사회복지사 239명을 대상으로 설문조사를 진행하였다. 분석결과, 전문성인식의 조직헌신에 대한 영향과 직무만족의 매개효과가 검증되었다. 분석결과를 기초로 장애인지역사회재활시설의 가장 주요한 인력인 사회복지사들의 조직헌신을 높이는 차원에서 몇 가지 방법들을 제안하였다. 첫째, 사회복지사의 전문성 향상을 위해 보수교육의 강화, 채용절차에서 전문직으로서의 소명의식에 대한 점수부여, 사회복지사들의 의견을 반영한 합리적인 시설운영 등이 요구된다. 둘째, 사회복지사들의 직무만족을 향상시키기 위해 감정노동을 경험하는 사회복지사들에 대한 적극적인 상담 등의 개입, 직무성과를 높이기 위해 적합한 슈퍼비전과 직무교육의 제공, 시설장의 리더십을 개선하기 위한 프로그램의 개발과 보급 등이 필요하다.

사회복지관의 조직풍토가 사회복지사의 직무만족에 미치는 영향에 관한 연구 (Study on the Influence of Organizational Climates for Social Worker's Job Satisfaction in Social Welfare Centers)

  • 김용민
    • 한국콘텐츠학회논문지
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    • 제9권10호
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    • pp.328-338
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    • 2009
  • 본 연구 목적은 전국의 사회복지관에 종사하는 사회복지사를 대상으로 기관의 조직풍토에 대한 지각 정도를 측정하고, 사회복지사의 조직풍토 수준이 직무만족에 미치는 영향을 알아보는 것이다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 남성이 여성보다, 25세 이하가40세 이상보다 조직풍토를 긍정적으로 인지한 것으로 나타났다. 둘째, 29세 이하가 40세 이상보다, 대학원 재학 이상이 대학교 졸업생 보다 직무에 대해 만족하는 것으로 나타났다. 셋째, 선임사회복지사 이상이 일반 사회복지사 보다 직무만족도가 높은 것으로 나타났다. 넷째, 사회복지사가 기관의 조직풍토와 하위요인(슈퍼비전, 개인 자율성, 업무배정, 인센티브)에 대해 긍정적으로 인지할수록 직무만족이 향상되었다. 다섯째, 조직풍토에 대해 긍정적으로 인지할수록, 연령이 많을수록, 대학원 재학 이상일수록, 여성일수록 직무 만족도가 높았지만, 무엇보다 직무만족에 영향을 미치는 가장 큰 요인은 조직풍토인 것으로 나타났다.

Does CSR moderate the service outcome failures of a hotel?

  • CHOI, Jinkyung
    • 유통과학연구
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    • 제18권8호
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    • pp.15-22
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    • 2020
  • Purpose: The purpose of this study is to measure the effectiveness of corporate social responsibility and service on consumers' risk perception, which ultimately influences satisfaction. Research design, data, and methodology: This study adopted experimental scenario questionnaires: 2 CSR conditions (with and without CSR) and 2 service outcomes (successful and unsuccessful). Multiple regressions were conducted to examine hypotheses. A total of 217 responses were gathered for research analysis. Results: The results of this study found that the performance risk perception and satisfaction of consumers were affected by both CSR and service. CSR was not found, however, to have a moderating effect on performance risk perception or satisfaction. Additionally, performance risk perception affected consumer satisfaction. Conclusion: The results of this study indicate that consumers respond to the conditions of company's CSR and service outcomes when they stay at hotels. Findings of this study suggest service outcomes and CSR had an effect on performance risk perception and satisfaction, although CSR did not moderate the effect of service outcomes for both performance risk perception or satisfaction. Therefore, providing satisfactory customer service and undertaking CSR activities are critical to achieving consumers' overall satisfaction.

예비 유아교사의 낙관성에 따른 스트레스 지각과 사회적 지지가 주관적 안녕감에 미치는 영향 (The Effects of Stress Perception and Social Support on Subjective Well-being According to the Optimism Levels of Pre-service Early Childhood Teachers)

  • 박영신
    • 아동학회지
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    • 제33권1호
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    • pp.63-80
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    • 2012
  • The purpose of this study was to analyze the effects of stress perception and social support on subjective well-being according to differing levels of optimism. The participants in this study were 230 pre-service early childhood teachers, majoring in early childhood education at two universities located in Daegu, Gyeongbuk province. The results of this study could be summarized as follows. First, pre-service early childhood teachers were shown to be more optimistic, be more satisfied with life, and had higher positive emotion rates than average. They also showed lower stress perception and negative emotion rates than average. Second, the highly optimistic group showed higher levels than the less optimistic group in terms of both satisfaction with life and positive emotions. Third, the stress perception in both the highly optimistic group and the less optimistic group had an impact on their satisfaction with life, positive emotions, and negative emotions. The degree of peer support perceived by the highly optimistic group showed an impact on satisfaction with life and negative emotions, whereas the degree of parental support perceived by the less optimistic group showed an impact on their levels of satisfaction with life.

Local Brand Love Based On Product, Price, Promotion, Online Distribution

  • YASA, Ni Nyoman Kerti;SANTIKA, I Wayan;GIANTARI, I Gusti Ayu Ketut;TELAGAWATHI, Ni Luh Wayan Sayang;MUNA, Nilna;RAHANATHA, Gede Bayu;WIDAGDA, I Gusti Ngurah Jaya Agung;RAHMAYANTI, Putu Laksmita Dewi
    • 유통과학연구
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    • 제20권5호
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    • pp.35-47
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    • 2022
  • Purpose: To explain the effect of product quality, price perception, online distribution, and social media promotion on attitudes, customer satisfaction, and local brand love. Research design, data and methodology: The population of this study are Indonesians who have purchased local Indonesian brand products. The size of the sample used was 240 people with purposive sampling method. The analytical technique used is Path Analysis using SEM-PLS. Results: product quality, price perception, online distribution have a positive effect on attitudes, but social media promotion has a positive and insignificant effect on consumer attitudes; product quality, price perception, online distribution, and social media promotion have a positive and significant effect on customer satisfaction, and attitudes have a positive and significant effect on local brand love; and customer satisfaction has a positive effect on brand love for local brands. Conclusion: Therefore, it is important for local brand product businesses to pay attention to product quality, price perception, online distribution, and social media promotion in order to be able to build positive attitudes, customer satisfaction and ultimately have an impact on local brand love. In online distribution, with online distribution, it is easy for marketers to deliver multimedia content through online methods.

장노년층의 지능정보사회 인식이 삶의 만족도에 미치는 영향에 관한 연구 : 온/오프라인 사회적 자본의 조절효과를 중심으로 (The Influence of Intelligence Information Society Perception Expectation Anxiety on Life Satisfaction among the Elderly : Moderating effect of On/Offline Social Capital)

  • 임정훈;이혁준;이정화;이지훈
    • 한국IT서비스학회지
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    • 제20권1호
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    • pp.117-130
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    • 2021
  • The Korean society is transforming into the intelligence information society rapidly during the 4th industrial revolution. But middle aged and elderly people are hard to access and accept these changes. So, the purpose of this study is to examine the Intelligence information society factors affects life satisfaction among the elderly by moderating effect of on/offline social capital. This study analyzed data of 2,303 people between the ages over 50 from the 2018 Digital Divide Survey conducted by the National Information Society Agency (NIA) using SPSS26.0. The result showed that sex, age, education, household type, Intelligence information society perception, expectation, anxiety are significantly effected life satisfaction. Also on/offline social capital had moderating effect between intelligence information society and life satisfaction. Based on the results of this study proviedes a basis for developing a success model for elderly people who accepts the intelligence information society. Also, this study identifies the implications and future studies are suggested.

배우자 사별노인의 생활만족도에 영향을 미치는 요인: 연령집단 비교를 중심으로 (Factors Influencing Life Satisfaction in Widowhood among Older Women: A Comparison of Three Age Groups)

  • 장은하;홍석호
    • 가족자원경영과 정책
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    • 제24권2호
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    • pp.89-108
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    • 2020
  • The purpose of this study was to analyze the factors influencing life satisfaction in widowhood among older females. Using the sixth Korean Retirement and Income Study (KReIS) supplementary survey data, a total sample of 1,471 women aged 65 or older whose spouse had died were selected, divided into 508 young-old (65-74), 745 middle-old (75-84), and 218 oldest-old (85+). Then, factors influencing the life satisfaction of these three groups were analyzed, based on a combination of perceived health and interpersonal satisfaction levels. It was found that among the young-old group, a higher level of subjective health perception indicated by monthly income and material support and interpersonal satisfaction linked to more frequent participation in community gathering combined for an overall higher level of life satisfaction. For the middle-old group, higher life satisfaction was provided by monthly income, informational support, and material support for subjective health perception and no diseases for interpersonal satisfaction. The oldest-old group with higher life satisfaction referred to monthly income for subjective health perception and no experience in donation activities for interpersonal satisfaction. Based on these findings, this study provides implications for policy and practice to improve the life satisfaction of elderly women who have experienced their spouse's death.

패션상품 소비자의 관계혜택지각이 만족에 미치는 영향 (The Influence of Relationship Benefit Perception and Consumer Satisfaction for Fashion Products)

  • 김지연;이은영
    • 대한가정학회지
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    • 제43권8호
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    • pp.83-98
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    • 2005
  • The purpose of this study is to examine consumer's relationship benefit perception for fashion products and to examine the influence of relationship benefit perception on consumer satisfaction based on consumer characteristics. Data for this research were collected by surveying 766 women older than 20 years old in Seoul, Gwangju, and Gyeonggi-do. The following is a summary of the conclusions reached from this research: (1) Relationship benefit perception was divided into five separate areas: informational benefit, emotional benefit, special treatment benefit, economic benefit and social benefit. (2) Relationship benefit perception influenced consumer satisfaction. (3) There was a difference in benefits influenced on consumer satisfaction based on consumer characteristics such as sociability, relationship preference, and price importance.

비행청소년이 지각하는 사회조직망내의 관계와 성별에 따른 사회적 지원에 관한 연구 (The Relationship Between Juvenile Deliquents Perception of Social Network and Social Support)

  • 이경희
    • 대한가정학회지
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    • 제29권2호
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    • pp.249-265
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    • 1991
  • This study is to help Juvenile Deliquent's successflul adaptation to the society and prevent further juvenile deliquency. Social support and the teenagers 'perception of this support is directly and indirectly influencial to the teenagers' behavior. This study is majorly on influence of ecological factors and social members, including his parents, brothers and sisters, grandparents friends, teachers and neighbors. Social support is measured on 11 factors: companionship, conflict, instrumental aid, satisfaction intimacy, affectiveness, punishment, admiration, relative power, reliable alliance, counselling for sex. This study was conveyed on 258 juvenile deliquents in CHOONCHUN Boy's Home and 153 giral in ANYANG Girl's Home. They were in age group of between 11 and 18. The questions were, 1) Do the perception of the juvenile deliquents of the social support differ according to the relations in the social network? 2) Do the perception of the juvenile deliquents of the social support differ according to their sex? The results are 1) In companionship, conflict, instrumental aid, intimacy aid, relative power, they percept friends to be most reliable and then brothers/sisters, mother father. 2) In satisfaction, brothers and sisters were thought most reliable and next came friend, mother, father. 3) In affection, father, mother, brother/sisters, friend. 4) Punishment was most often rendered by teachers and fathers. 5) Reliable alliance was found most in the mothers, the study showed and then father, brother/sister.

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대기오염 인식이 삶의 만족도에 미치는 영향과 녹지환경 만족도의 조절효과 (The Effect of the Perception of Air Pollution on Life Satisfaction and the Moderating of Said Effect with Green Spaces)

  • 이성은
    • 한국산림과학회지
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    • 제108권4호
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    • pp.639-644
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    • 2019
  • 본 연구는 대기오염에 대한 인식과 삶의 만족도의 관계에서 녹지환경 만족도의 조절효과를 검증하는 것을 목적으로 하였다. 이를 위해 2018년 사회조사 자료를 활용하였으며, 조절회귀분석을 이용하여 총 37,461명을 대상으로 분석을 실시하였다. 분석결과 녹지환경에 대한 만족도가 높을수록 삶의 만족도가 증가하였으며, 대기오염에 대한 인식이 부정적일수록 삶의 만족도가 감소하는 것으로 나타났다. 또한 녹지환경에 대한 만족도는 대기오염 인식과 삶의 만족도 사이의 관계를 조절하는 것으로 나타났다. 다시 말해, 녹지환경에 대한 만족도가 높을수록 대기오염에 대한 부정적 인식이 삶의 만족도에 미치는 영향을 완충하는 것으로 나타났다. 본 연구의 결과는 삶의 만족도 저하 예방을 위해 녹지 환경이 중요한 자원으로 고려되어야 하며, 지역사회에서 녹지 환경의 확장과 개선을 위한 다양한 방안들이 개발될 필요가 있음을 보여준다.