• Title/Summary/Keyword: service awareness

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Effects of Awareness of Patient Safety Culture, Emotional Labor and Job Stress on Patient Safety Nursing Activities by Comprehensive Nursing Care Medical Service Ward Nurses (간호·간병통합서비스 병동 간호사의 환자안전문화인식, 감정노동, 직무스트레스가 환자안전간호활동에 미치는 영향)

  • Choi, Hyo Jeong;Lee, Yun Mi;Park, Hyo Jin
    • Journal of Korean Critical Care Nursing
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    • v.14 no.3
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    • pp.87-98
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    • 2021
  • Purpose : This study aimed to examine the effects of the awareness of patient safety culture, emotional labor, and job stress on patient safety nursing activities by comprehensive nursing care medical service ward nurses. Methods : The participants were 112 nurses from the comprehensive nursing care service wards from six hospitals. Data were collected using structured questionnaires and analyzed using a t-test, ANOVA, Scheffé test, Pearson correlation coefficients, and multiple regression analysis using SPSS version 20.0. Results : The factors that significantly influenced patient safety nursing activities in the comprehensive nursing care medical service ward nurses included job stress (𝛽=-0.18, p<.032) and awareness of patient safety culture (𝛽=0.54, p<.001). The explanatory power of these factors was 31.0% (F=13.43, p<.001). Conclusion : This study showed that the factors that influenced patient safety management activities of comprehensive nursing care medical service ward nurses included job stress and awareness of patient safety culture.

Context-Awareness Modeling Method using Timed Petri-nets (시간 페트리 넷을 이용한 상황인지 모델링 기법)

  • Park, Byung-Sung;Kim, Hag-Bae
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.4B
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    • pp.354-361
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    • 2011
  • Increasing interest and technological advances in smart home has led to active research on context-awareness service and prediction algorithms such as Bayesian Networks, Tree-Dimensional Structures and Genetic prediction algorithms. Context-awareness service presents that providing automatic customized service regarding individual user's pattern surely helps users improve the quality of life. However, it is difficult to implement context-awareness service because the problems are that handling coincidence with context information and exceptional cases have to consider. To overcome this problem, we proposes an Intelligent Sequential Matching Algorithm(ISMA), models context-awareness service using Timed Petri-net(TPN) which is petri-net to have time factor. The example scenario illustrates the effectiveness of the Timed Petri-net model and our proposed algorithm improves average 4~6% than traditional in the accuracy and reliability of prediction.

Study on Human Rights Awareness of People with Mental Disorders among Mental Health Workers (정신보건시설 종사자의 인권의식에 관한 탐색연구)

  • Ha, Yu-Jeong;Chae, Eun-Hee;Yang, A-Jin
    • The Korean Journal of Health Service Management
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    • v.7 no.1
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    • pp.83-94
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    • 2013
  • This study with emphasis on protecting human rights of people with mental disorder investigated human rights awareness among mental health workers and identify factors affecting their awareness. Questionnaires were sent out to employees working in mental health facilities in all parts of the country and of those 1094 were used to analyze. According to the analysis, employees' human rights awareness was ranked highest in the areas of occupational therapy and lowest in the areas of admission and discharge. Those who are women, aged between 30 and 40, highly educated, with long tenure, employed as social workers and working at rehabilitation programs presented high awareness of human rights so did employees with license in mental health and training experience in human rights. The result also presented negative correlation between employees' human rights awareness and their prejudice against people with mental disorder. Through this study, guidelines will be set up to help employees acknowledge the importance of human rights awareness and raise their awareness to promote and practice human rights of people with mental disorder.

The Complex Characterization Analysis of the Risk Awareness Affecting an Accident Experience of Quick Service Workers (퀵서비스 종사자의 사고 경험에 영향을 미치는 안전의식의 복합적 특성 분석)

  • Rhee, Kyung Yong;Ahn, Sang Hyun;Kim, Ki Sik
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.145-152
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    • 2013
  • The purpose of this study was to investigate the effect of risk awareness on injury experience in quick delivery service workers. Risk awareness has complicate characteristics such as its level of worker and worker's decision about the level of other's risk perception. Data were collected by interview survey with structured questionnaire about injury experience, risk perception, work characteristics, and socio-demographic characteristics of quick delivery service workers by cross sectional survey design in 2012. The sample size was 120 respondent of quick delivery service workers. Statistical method for this study was hierarchical logistic regression method with 3 different models using socio-demographic characteristics and work characteristics and risk perception, etc. The difference between the level of risk perception of quick delivery service and other's was statistically significant effect on the experience of injury. Especially the higher the level of risk perception of quick delivery service workers is than other's, the lower the injury experience of quick delivery service worker is. The limitation of this study can be found in survey design. The future study for investigation of mechanism of the combined effect of risk perception of quick delivery service workers and others on injury experience.

The Effects of Authentic Leadership on Service-Oriented Organizational Citizenship Behaviors: The Role of Goal Commitment as a Mediator - A Case of Five Star Deluxe Hotel Employees -

  • Kwon, Yong-Joo;Kim, Ji-Eun
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.33-51
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    • 2016
  • The hotel industry needs to make the competitive advantage difficult to be imitated in order to remain sustainable in competitive business circumstances. Front-line employees' service-oriented citizenship behaviors(OCBs) can be such a strength from the perspective of organizational system. With an aim of investigating the antecedents of the hotel front-line employees' service-oriented OCBs, this study proposed a theoretical framework linking authentic leadership to service-oriented OCBs with goal commitment as a mediator. A total of 260 cases without missing values have been used for the final analysis and structural equation modeling (SEM) is employed using the SPSS and AMOS 7. It was first found that self-awareness and relational transparency of authentic leadership made a significant impact on their goal commitment while balanced processing and moral perspective failed to influence them. Second. goal commitment influenced all sub-factors of service-oriented OCBs. Third, moral perspective and relational transparency of authentic leadership significantly influenced service-oriented OCBs while self-awareness and relational transparency failed to make it. Finally, goal commitment significantly makes an intervening effect for the relationship between self-awareness & service-oriented OCBs and relational transparency & service-oriented OCBs but failed to intervene the other relationships. The results provide theoretical and practical implications regarding directions of leadership styles and HR management in the hotel industry and suggestions for the further extended studies.

The Effects of Pre-service Early Childhood Teachers' Teaching Ethics and Empathy on Awareness of Children's Rights (예비유아교사의 교직윤리와 공감능력이 아동권리인식에 미치는 영향)

  • Seung Hwa Jwa;Se Jin Eom
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.281-286
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    • 2023
  • We aimed to find out how teaching ethics and empathy affect the perception of children's rights with 297 pre-service early childhood teachers enrolled in the Department of Early Childhood Education at universities located in Busan. Through this, the purpose of this study was to present basic data for the development of a character development program for a high-quality early childhood teacher training institution. We derived the following research results. First, as a result of examining the degree of recognition of pre-service early childhood teachers' teaching ethics, empathy, and awareness of children's rights, the average value was high in the order of teaching ethics, awareness of children's rights, and empathy. Second, there was a positive correlation between pre-service early childhood teachers' empathy ability, teaching ethics and awareness of children's rights, and empathy ability and awareness of children's rights. Third, as a result of examining the relative effects of teaching ethics and empathy of pre-service early childhood teachers on the recognition of children's rights, social ethics was found to be the strongest predictor among teaching ethics. In this study, we identified that teaching ethics and empathy are effective in various approaches to promote awareness of children's rights in pre-service early childhood teachers. And the results of this study provides the basic data for the character development of desirable teachers that pre-service early childhood teachers should have.

Study on the Development Direction of a Smart City in Gangwon-do (강원도 스마트시티 발전방향 설정에 관한 연구)

  • Ham, Kwang-Min;Ryu, Jong-Hyun
    • Journal of Environmental Science International
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    • v.30 no.1
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    • pp.11-17
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    • 2021
  • This research was conducted to propose the basic direction of a smart city plan for the satisfaction of residents of Gangwon-do. Initially, the awareness of smart cities among the residents of Gangwon-do was as follows: The response "I have no idea" was 21.7% higher and "I do not know the details, but have heard of it" was 15.1% lower than the awareness among residents across the nation. Based on these results, it was confirmed that awareness was very low despite the government's smartification reinforcement policy. In addition, the residents of Gangwon-do expected that their time would be saved and their living convenience would increase but were worried that their privacy would be invaded and that the conflict between generations would intensify. Thus, it is necessary to develop a plan to enhance the awareness of smart cities, as well as a plan to enhance digital awareness. Second, based on the importance of and satisfaction with the urban problem response system examined among the residents of Gangwon-do, it seems necessary to prioritize improvements in public space control and administrative problem responses involving deteriorated parks/plazas, pedestrian environment, and administrative processing inefficiency and fairness. Additionally, the first prioritization priority of the residents of Gangwon-do was "health/welfare/medical service" (27.7%); the second and third highest priorities were "transportation service" (26.3%) and "environmental service" (19.0%), respectively. In particular, as "transportation service" was highly preferred in the Chuncheon and Wonju regions and "health/welfare/medical service" was highly preferred in the Gangneung, Sokcho, and other southern regions, it was confirmed that the level of urbanization is deeply associated with smart services.

The Relationship between Oral Health Symptoms and Academic Stress in Some High School Girls (일부 여고생의 구강건강자각증상과 학업스트레스의 관련성)

  • Park, So-Young
    • The Korean Journal of Health Service Management
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    • v.14 no.2
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    • pp.93-104
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    • 2020
  • Objectives: The purpose of this study was to investigate the relationship between oral health awareness symptoms and academic stress in some high school girls and to find out existing improvement plans. Methods: This study conducted a self-reported survey on 303 high school girls from four high schools in Jeollabuk-do. Results: Higher academic performance, poor subjective oral health, awareness of dental caries, awareness of jaw joint disease, awareness of discomfort during chewing, and awareness of tooth pain significantly increased overall admission stress. The most influential factors were dental pain symptoms, followed by subjective oral health and dental caries symptoms. Conclusions: Effective measures to help high school girls cope with academic stress, a systematic school oral health policy, and practical health promotion activities are necessary to improve their oral health.

Exploratory Developing Instruments for and Assessing Awareness of Science Teaching through Analogy among Pre- and In-service Elementary Teachers (과학 비유 수업에 대한 예비 교사와 현직 교사의 인식 조사 도구의 탐색적 개발 및 적용)

  • Kwon, Sung-Gi;Kang, Nam-Hwa
    • Journal of Korean Elementary Science Education
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    • v.27 no.1
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    • pp.42-48
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    • 2008
  • The purpose of this study was to develop an instrument for assessing teachers' awareness of science teaching through analogy (ASTA) and to establish its validity and reliability. Based on the literatures on science teaching with analogies, we constructed 23 survey items. Face validity of the items was established using three science education experts. Through exploratory factor analysis with responses of 35 pre- and 26 inservice elementary school teachers, the instruments were constructed on four subcategories: awareness of analogies in science, use of analogy in teaching and learning, self-efficacy in science knowledge, and knowledge of analogy. The data collected from pre- and in-service elementary teachers demonstrated that overall the teachers' awareness of analogy in science was neutral, which indicated they did not have clear standpoints of science teaching through analogy. Further examination demonstrated that there was no significant difference between pre- and in-service teachers and between two genders. Moreover, there was no significant difference among teachers who preferred either didactic or discovery teaching approaches. We conclude that ASTA test would contribute assessment of teachers' awareness of analogy in science teaching while further examination of the instrument will warrant for its broader use.

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Development of Context Awareness Mobile Tour Information Service (상황인식 기반의 모바일 맛집 관광정보 서비스 개발)

  • Hong, Chang-Pyo;Ryu, Jong-Min;Kang, Kyung-Bo;Kang, Dong-Hyun;Jwa, Jeong-Woo
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.355-359
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    • 2006
  • Mobile network evolution and development of USN technologies introduce new business model based on context awareness. Cellular operators provide friend finding service using cell based location information and telematics service using GPS location information. Recently cellular operators provide yellow page service based cell based location information. In this paper, we develop mobile tour application on WIPI platform based on location information. Mobile tour information services provide the best information based on context awareness using user location information from LBSP (Location Based Service Platform), season, weather conditions, time from Web server, and personal preference information stored in database. Mobile tour information service application is developed on WIPI platform.

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