• 제목/요약/키워드: servant-leadership

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치과위생사의 서번트 리더십 지각수준이 직무만족, 조직 몰입 및 이직의사에 미치는 영향 (Impact of Servant Leadership Perception on Job Satisfaction, Organizational Commitment and Turnover Intention of Dental Hygienists)

  • 김은숙;유승흠;손태용;박은철
    • 한국병원경영학회지
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    • 제16권4호
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    • pp.1-16
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    • 2011
  • The purpose of this study is to examine impacts of servant leadership perception of dental hygienists on organizational commitment, job satisfaction and turnover intention as strong predictors of turnover rate. These data were collected from the structured questionnaire survey, from April 1 through April 30, 2011, to 383 people among those in the field of dental hygiene affairs, working for nine dental hospitals or twenty-four dental clinic under two dental university hospital in capital area. The principal findings of this research are as below; First, servant leadership perception had a significantly positive influence on job satisfaction and organizational commitment. Also servant leadership perception of dental hygienists had a significantly negative influence on turnover intention. Second, job satisfaction and organizational commitment of dental hygienists has a negative influence on turnover intention. Third, servant leadership perception of dental hygienists were revealed as a meaningful effects ones on job satisfaction and organizational commitment, but they didn't have meaningful effect on turnover intention. However, we can understand that servant leadership perception have indirect effect on turnover intention via job satisfaction and organizational commitment. This result indicates that the managers of dental hospital and clinic should perceive that the consistent management effort to improve servant leadership can increase job satisfaction, and finally will increase the organizational commitment that means the loyalty to organization. In short, hospital operators and managers should examine each manager's qualification, type and style of leadership in the hospital organization, and they must develop lasting programs for effective education and training for developing characteristics of leadership are in needed to have managers with appropriate managerial mind to respective post and status.

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조직 내 민주성이 사회적 자본의 형성에 미치는 영향: 서번트 리더십의 조절효과 (The Impact of Workplace Democracy on Social Capital: The Moderating Effect of Servant Leadership)

  • 이의연;송관철
    • 산경연구논집
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    • 제10권7호
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    • pp.59-69
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    • 2019
  • Purpose - Unlike in the past, individualistic thought is more dominant than groupism where members prioritize organizations. Such changes run counter to the direction of the survival of the companies, which calls for companies to explore strategies to address thems. As one of the solutions, many people highlights social capital. However, since most studies have been conducted on the definition and characteristics of social capital, there is not enough prior factor research on the formation of social capital. So the current situation require researches on the formation of social capital. Research design, data, and methodology - To achieve the purpose, the literature and the empirical studies were combined. Deriving workplace democracy and servant leadership as factors affecting the formation of social capital through the literature, and this factors have modeled assumptions about the impact on social capital, and have established hypotheses to verify them. The survey which is conducted to verify the hypothesis and questionnaires are derived base on the variables used in the previous studies. The survey was conducted 447 respondents in Korea. Results - As a result, we found that the workplace democracy is positively functioning with the formation of social capital. It means that the democracy functions as a universal element to enhance the quality of social capital at the workplace. The evidence also shows that the positive impacts of the servant leadership on the formation of social capital. And the survey shows that groups with high level servant leadership had a higher impact on the formation of social capital than those with low levels leadership. Conclusions - At present, the social capital has become an important factor for the companies pursuing high performance workplaces. We found that the workplace democracy and the servant leadership affect the formation of social capital. It means that to increase the employees' sense of community and solidarity, it is need to form democratic environment with the servant leadership. Therefore, based on the results of this study, the workplace democracy and the servant leadership can present strategic implications that can increase the social capital.

치과의사의 서번트 리더십이 조직문화와 치과위생사의 행복지수에 미치는 영향 (Effect of servant leadership of dentists on organizational culture and the happiness index of dental hygienists)

  • 김나연;배현숙;강유민
    • 한국치위생학회지
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    • 제18권2호
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    • pp.253-267
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    • 2018
  • Objectives: The purpose of this study was to examine how the dentist's servant leadership affects the happiness index of dental hygienists. Methods: The subjects were 221 dental hygienists that have been working at dental clinics or dental hospitals. The data were analyzed using SPSS Version 20.0 (IBM Co., Armonk, NY, USA). An independent t-test and one-way ANOVA analysis were conducted to examine the difference in the happiness index of dental hygienists according to general characteristics. The independent t-test was conducted to examine organizational culture and happiness index according to upper and lower group based on the mean score for servant leadership. Pearson's correlation analysis was used to examine the correlation among key factors. Multiple regression analysis was conducted to identify factors influencing the happiness index of dental hygienists. Results: According to the analysis, there was a statistically significant positive correlation between the dentist's servant leadership, the organizational culture and the happiness index of dental hygienists. However, a stewardship of the dentist's servant leadership factors was not found to have any correlation with the market culture. A multiple regression analysis was performed after including the dentist's servant leadership, the organizational culture and the happiness index of dental hygienists. Meanwhile, the stewardship and community-building effect of the dentist's servant leadership had a statistically significant effect on the happiness index of dental hygienists. Consequently, a higher servant leadership factor in dentists was correlated with a higher happiness index of dental hygienists. Conclusions:The findings show that the dentist's servant leadership affect the happiness index of dental hygienists. Therefore, effective intervention and education programs related to the dentist's servant leadership and sound organizational culture are necessary to enhance dental hygienists' happiness index. Additionally, a follow-up study will determine the causal relationship among the dentist's servant leadership, the organizational culture and the happiness index of dental hygienists, considering organizational members and the environment of the dental clinics.

영양교사의 서번트 리더십이 조리원의 임파워먼트와 조직몰입에 미치는 영향 (Influence of a Nutrition Teacher's Servant Leadership on Cooks' Empowerment & Organizational Commitment)

  • 최태선
    • 한국조리학회지
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    • 제20권4호
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    • pp.239-252
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    • 2014
  • 본 연구는 학교조직에서 영양교사의 서번트 리더십이 조리원의 임파워먼트 및 조직몰입에 미치는 영향을 확인하기 위하여 대구광역시 초 중 고등학교에 근무하는 조리원 288명을 연구대상으로 조사대상으로 선정하여 설문조사를 수행하였고 수집된 자료는 SPSS 프로그램을 이용하여 빈도분석, 신뢰도 검증, 상관관계 및 다중회귀분석을 실시하였다. 가설을 검증한 결과, 영양교사의 서번트 리더십은 조리원의 임파워먼트에 정(+)의 영향을 미칠 것이다 라는 가설1과 영양교사의 서번트 리더십은 조리원의 조직몰입에 정(+)의 영향을 미칠 것이다 라는 가설2는 부분 채택되었고, 조리원의 임파워먼트는 조직몰입에 정(+)의 영향을 미칠 것이다 라는 가설3은 채택되었다. 따라서 학교급식의 질을 좌우하는 조리원이 자신의 업무를 자율성과 창의성에 바탕을 두고 수행할 수 있도록 영양교사가 서번트 리더십을 발휘해야 할 것이다. 서번트 리더로서 자신의 역할을 수행하기 위해 영양교사는 서번트 리더십 함양을 위한 다양한 교육과 연수를 지속적으로 받을 필요성이 있을 것이다.

서번트 리더십과 조직몰입 간의 조직에 대한 신뢰 매개효과 (Mediating Effect of Organizational Trust on the Relationship between Servant Leadership and Organizational Commitment)

  • 최동주
    • 한국콘텐츠학회논문지
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    • 제8권12호
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    • pp.334-346
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    • 2008
  • 본 연구는 서번트 리더십과 조직몰입 간의 관계에서 조직에 대한 신뢰의 매개효과를 실증적으로 검증하는데 주목적을 두고 있다. 서번트 리더십의 측정은 선행연구와 동일하게 이타적 소명, 감정적 치유, 지혜, 설득, 조직의 청지기 정신 등 총 5개의 하위요인으로 분류되었다. 이를 통한 실증분석 결과를 요약하면 다음과 같다. 첫째, 서번트 리더십은 매개변수인 조직에 대한 신뢰에 정(+)의 영향을 미쳤다. 둘째, 서번트 리더십은 정서적 몰입과 규범적 몰입에 유의한 영향을 미치는 것으로 나타났으나, 거래적 몰입에는 유의한 영향을 미치지 않는 것으로 나타났다. 셋째, 상사의 서번트 리더십과 정서적 몰입, 규범적 몰입 간에는 조직에 대한 신뢰의 부분매개효과가 있음이 검증되었으나, 거래적 몰입에는 매개효과가 나타나지 않았다. 본 연구의 성과는 서번트 리더십과 정서적 몰입, 규범적 몰입 간에 조직에 대한 신뢰의 매개효과가 검증된 점이며, 조직에 대한 신뢰가 높을수록 서번트 리더십이 조직몰입에 미치는 영향의 정도가 높아 간다는 점이다.

보건교사의 서번트 리더십, 학생의 자기효능감, 건강증진행위에 대한 청소년의 인식과 변인 간의 관계 (A Study on the Perception of Youth about Health Teacher's Servant Leadership, Student's Self-efficacy, and Health Promoting Behavior, and the Relationship among the Variables)

  • 권상순;강경석
    • 한국학교보건학회지
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    • 제30권3호
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    • pp.224-239
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    • 2017
  • Purpose: Maintaining a lifelong health is very important. The purpose of this study is to know the perception of youth about health teacher's servant leadership, student's self-efficacy, and health promoting behavior, and the relationship among the variables. Methods: This study used surveys of health teacher's servant leadership, student's self-efficacy, and health promotion behaviors. The subjects were 1,286 elementary, middle and high school students. PASW Statistics 18.0 was used in the data analysis. Percentage, mean and standard deviation, t-test, and ANOVA test were used to compare the difference of the health teacher's servant leadership, student's self-efficacy, and health promotion behavior according to the background variables of the subject. Results: There was a statistically significant difference in the perception of youth about health teacher's servant leadership, student's self-efficacy, and health promotion behaviors according to school level, establishment type, and grade. There was also a statistically significant difference in the perception of youth about student's self-efficacy and health promotion behaviors between male and female student. In addition, student's self-efficacy serves as a positive mediator to the effects of health teacher's servant leadership on student's health promoting behavior. Conclusion: Based on these results, it needs to implement the human resources and policy support for the systematic health education of elementary, middle, and high schools, the development of the program for the teacher's servant leadership, and the health promotion of students in curriculum.

서번트 리더십이 안전 행동에 미치는 영향: 심리적 안전감의 매개 효과 및 조망 수용의 조절 효과 (The Influence of Servant Leadership on Safety Behavior: the Mediating Effect of Psychological Safety and Moderating Effect of Perspective Taking)

  • 김병직
    • 디지털융복합연구
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    • 제20권4호
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    • pp.301-308
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    • 2022
  • 본 연구에서는 서번트 리더십이 안전 행동에 어떤 영향을 미치는지 살펴보았을 뿐만 아니라, 이 두 변인 사이의 작동 기제, 즉 매개 변인 및 조절 변인에 대해 탐색하였다. 이를 위해 본 연구에서는 서번트 리더십과 안전 행동 사이에서 구성원들의 심리적 안전감이 매개할 것이며, 이에 더해 이들의 관점 수용 능력이 서번트 리더십과 심리적 안전감 사이를 조절할 것이라는 가설을 설정하였다. 이를 실증적으로 검증하고자, 국내 기업에 재직 중인 235명의 직원들로부터 세 시점에 걸쳐서 수집한 설문 조사 자료를 활용하여 구조 방정식 모형 분석을 실시했다. 분석 결과, 서번트 리더십은 직원들의 심리적 안전감을 매개로 안전 행동을 향상시켰다. 이에 더해서, 관점 수용 능력은 서번트 리더십이 심리적 안전감에 미치는 긍정적 영향력을 증폭시켰다.

중소병원 종업원의 리더십 인식이 직무열의에 미치는 영향과 잡 크래프팅의 매개효과 및 긍정심리자본의 조절된 매개효과 (The Effect of Authentic Leadership and Servant Leadership on Job Engagement among Hospital Employees : Focusing on Mediating Effect of Job Crafting and Moderated Mediating Effect of Positive Psychological Capital)

  • 이정진;신에스더
    • 보건의료산업학회지
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    • 제14권2호
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    • pp.29-40
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    • 2020
  • Objectives: To investigate the effect of authentic leadership and servant leadership on job engagement among hospital employees, focusing on the mediating effect of job crafting and moderated mediating effect of positive psychological capital. Methods : Data were collected from 329 employees working at hospitals through a self-administered questionnaire-based survey. Results : Job crafting had a direct positive effect on job engagement and a mediating effect between the servant leadership and job engagement. Self-efficacy among positive psychological capital had a moderating effect on the relationship between job crafting and job engagement and a moderated mediating effect on the relationship among servant leadership, job crafting, and job engagement. Conclusions : Results imply that manager's authentic leadership and servant leadership is required to instill enthusiasm among hospital employees regarding their job crafting and job engagement. Additionally, development of self-efficacy among employees would lead to the improvement of job engagement.

서번트 리더십이 직무만족과 직무성과에 미친 영향: 조직신뢰의 매개효과 (The Impact of Servant Leadership on Job Satisfaction and Job Performance: Mediated Effects of Organizational Trust)

  • 이용선;문군체첵
    • 벤처혁신연구
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    • 제4권2호
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    • pp.1-16
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    • 2021
  • 경영을 하는 주체가 되는 CEO를 포함한 상사의 리더십에 따라서 조직에 다양한 영향을 미친다고 할 수 있다. 본 연구는 서번트 리더십을 연구의 주제로, 서번트 리더십의 개념을 기업 조직의 구성원인 부하조직원이 직무를 수행하는 과정에서 상사에 대해 지각하는 서번트 리더십으로 설정하였다. 본 연구에서는 서번트 리더십이 직무만족과 비재무적 조직성과에 미치는 영향을 살펴보고, 서번트 리더십이 부하조직원에 미치는 영향을 분석하였으며, 서번트 리더십과 직무만족과, 직무성과의 관계에서 윤리의식의 매개효과를 분석하였다. 본 연구의 대상은 2021년 3월 15일 부터 4월 20일 까지 전국의 중소기업 근로자 300명에 대해 설문조사를 실시하여 273명의 자료를 실증분석 자료로 이용하였다. 자료분석은 SPSS 24.0, AMOS24.0 통계분석 프로그램을 이용하였다. 연구를 통하여 살펴본 결과, 서번트 리더십은 직무만족과 비재무적 조직성과에 영향을 미치고 있음을 알 수 있었다. 이러한 결과는 직무만족과 비재무적 조직성과를 높이기 위해서는 서번트 리더십을 강화하는 등 다양한 방법의 경영실천이 절대적으로 필요하므로 조직과의 일체감을 느낄 수 있도록 하는 프로그램을 개발하여 시행하는 것이 필요하다. 그러므로 조직의 리더는 조직의 목표를 위해 목적성에 맞게 조직구성원들이 새로운 아이디어를 만들어내고 행동을 할 수 있게 만들어 가야할 필요가 있다. 그렇게 되어 가기 위해서는 명령 체계만 따라가는 수직적인 조직구조보다 신선한 시각이 도출될 수 있는 수평적인 조직구조를 만들어 나가는 것이 중요한 것임을 시사한다.

서번트 리더십과 직무만족, 조직몰입 및 조직시민행동 간의 관계 : 병원종사자의 공공서비스신념의 조절효과를 중심으로 (A Study on the Relationship between Servant Leadership and Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior: Focused on the Moderating Effect of Hospital Employees' Belief in Public Service)

  • 이재훈;양윤모;김충현
    • 한국병원경영학회지
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    • 제16권3호
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    • pp.19-40
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    • 2011
  • The purpose of this research is to study empirically the relationship between servant leadership and organizational effectiveness and more importantly the moderating effect of Hospital employees' belief in public service on such relationship. The result showed that servant leadership positively affects three organizational effectiveness including job satisfaction, organizational commitment and OCB(organizational citizenship behavior). It was also found that Veterans Hospital employees' belief in public service moderated the relationship between servant leadership and those three organizational effectiveness variables. In other words, those who have strong belief in public service showed higher job satisfaction, organizational commitment and OCB as well as higher service and responsibility mind. Finally, limitations of the study and suggestions for future studies are presented in the conclusion.

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