The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

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Mediating Effect of Organizational Trust on the Relationship between Servant Leadership and Organizational Commitment

서번트 리더십과 조직몰입 간의 조직에 대한 신뢰 매개효과

  • 최동주 (전주대학교 외식산업학과)
  • Published : 2008.12.28
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Abstract

The study examined the relationship between servant leadership and organizational commitment and tested the mediating role of the organizational trust between the two variables. Measurement of servant leadership used intactly 23 items of a preceding research. Empirical analysis result can be summarized as follows. Firstly. the servant leadership has positive influence on organizational trust. Secondly. servant leadership has significant influence on affective commitment and normative commitment, but could not reach the significance level for continuance commitment. Lastly, this study was proved there was an partial mediating effect of organizational trust, between the servant leadership and affective commitment, normative commitment, but could not reach the significance level for continuance commitment. And if the organizational trust is higher, the extent of the servant leadership's influence on organizational commitment would be higher.

본 연구는 서번트 리더십과 조직몰입 간의 관계에서 조직에 대한 신뢰의 매개효과를 실증적으로 검증하는데 주목적을 두고 있다. 서번트 리더십의 측정은 선행연구와 동일하게 이타적 소명, 감정적 치유, 지혜, 설득, 조직의 청지기 정신 등 총 5개의 하위요인으로 분류되었다. 이를 통한 실증분석 결과를 요약하면 다음과 같다. 첫째, 서번트 리더십은 매개변수인 조직에 대한 신뢰에 정(+)의 영향을 미쳤다. 둘째, 서번트 리더십은 정서적 몰입과 규범적 몰입에 유의한 영향을 미치는 것으로 나타났으나, 거래적 몰입에는 유의한 영향을 미치지 않는 것으로 나타났다. 셋째, 상사의 서번트 리더십과 정서적 몰입, 규범적 몰입 간에는 조직에 대한 신뢰의 부분매개효과가 있음이 검증되었으나, 거래적 몰입에는 매개효과가 나타나지 않았다. 본 연구의 성과는 서번트 리더십과 정서적 몰입, 규범적 몰입 간에 조직에 대한 신뢰의 매개효과가 검증된 점이며, 조직에 대한 신뢰가 높을수록 서번트 리더십이 조직몰입에 미치는 영향의 정도가 높아 간다는 점이다.

Keywords

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