• 아동학회지
• /
• 제35권3호
• /
• pp.119-135
• /
• 2014

The purpose of this study was to investigate the structural relationships between of kindergartens and child care centers director's servant leadership, teacher's organizational cynicism, empowerment, and organizational commitment. The subjects for this study were 760 teachers of kindergartens and child care centers located in Daegu, Kyoungbuk and Ulsan district. The data collected were analyzed by means of AMOS 19.0. The results indicated that 1) The director's servant leadership, teacher's empowerment and organizational cynicism have a direct influence on organizational commitment. 2) The director's servant leadership directly influences teacher's empowerment and organizational cynicism. 3) The director's servant leadership indirectly influences teacher's empowerment and organizational cynicism in terms of the level of organizational commitment.

• 한국주거학회논문집
• /
• 제27권5호
• /
• pp.45-54
• /
• 2016

This study aims to verify the effects of the apartment office managers' servant leadership on the residents' satisfactions and housing management company contract renewal ratio, and to examine whether the number of apartment units and the apartments' average size have the moderating effects upon the relationship between servant leadership and the residents's satisfaction and housing management company contract renewal ratio. For the purpose of testing the hypotheses, the questionnaire survey was conducted targeting 1,000 apartment office staffs and 8,000 apartment residents of 200 apartment complex in the region of Ulsan, Kyungnam, and Busan, and the statistical analyses were carried out for the useful questionnaires of 961 apartment office staffs and 7,119 apartment residents. The main results are as follows: First, the higher the office managers servant leadership is, the higher the residents' satisfactions. Second, the number of apartment units and the average size have moderating effects on the relationship between the office managers' servant leadership and housing management company contract renewal ratio. Finally, the summary, implications, and limitations of this study, and the future research direction were discussed in the conclusion.

• 가정과삶의질연구
• /
• 제29권6호
• /
• pp.27-39
• /
• 2011

The purpose of this study was to explore mediating effects of internal-external control between directors' servant leadership and teachers' emotional labor. The subjects of the study were 425 childcare teachers in Seoul, Gyeonggi province and Incheon in Korea. The statistics program used to analyze the data was SPSS(version +18.0). The statistics methods applied were the Pearson correlation coefficient, simple linear regression, and multiple linear regression. The major results of this study were summarized as follows: First, emotional labor and internal control caused by the servant leadership style were found to be positively correlated. Second, servant leadership affected the ability of the teachers to act naturally. These effects were mediated in part by the amount of internal-external control that was shown. Third, servant leadership affected the internal behaviors of the teachers. These effects were mediated in part by amount of the internal-external control that was shown.

• The Journal of Asian Finance, Economics and Business
• /
• 제8권2호
• /
• pp.1091-1099
• /
• 2021

The purpose of this research is to examine the effect of Servant Leadership and Business Transformation on Corporate Competitiveness and Corporate Sustainability. In this research, Service Innovation is the mediating element. The sample of this study was made up of all ship leaders in all crossings of PT ASDP Indonesia Ferry (Persero), which consisted of 150 Commanders or Chief Commanders (Mualim I). The location of the research is the Vessel PT. ASDP Indonesia Ferry (Persero) is used on all crossings of the company. It is a survey research using questionnaires given to 150 respondents. The validity and reliability were checked using Pearson correlation and Cronbach's Alpha. The analysis used the WarpPLS statistical method and WarpPLS software. The results from this research show that the increased Servant Leadership will improve Service Innovation. Business Transformation developed by PT ASDP has not been able to improve Service Innovation. To our knowledge, there is no study on the concept of comprehensive competitiveness and sustainability involving Servant Leadership, Business Transformation, and Service Innovation in an integrated and simultaneous manner. Therefore, the novelty of this research is the development of concepts or models of Corporate Competitiveness and Corporate Sustainability Theory through Servant Leadership, Business Transformation, and Service Innovation.

• 한국사회복지학
• /
• 제62권2호
• /
• pp.307-328
• /
• 2010

본 연구의 주목적은 사회복지사 인식한 사회복지조직 최고관리자의 서번트 리더십 수준과 사회복지사의 조직시민행동 간의 관계에서 심리적 임파워먼트의 매개효과를 검증하는데 있다. 본 연구는 사회복지조직에 근무하는 375명의 사회복지사들을 대상으로 하였고, 분석을 위해 구조방정식 모형을 사용하였다. 결과는 다음과 같다. 첫째, 서번트 리더십은 조직시민행동과 심리적 임파워먼트에 정(正)의 영향을 미쳤다. 둘째, 심리적 임파워먼트는 조직시민행동에 정(正)의 영향을 미쳤다. 셋째, 심리적 임파워먼트는 서번트 리더십과 조직시민행동 간의 관계에서 '부분매개' 역할을 하였다. 이는 사회복지조직에 조직시민행동 개념을 도입하여 효율적인 인적자원관리를 하기 위해서는 사회복지조직 행정가가 서번트 리더십을 발휘 할 필요성이 있음을 함의하고 있다.

• 벤처창업연구
• /
• 제6권3호
• /
• pp.61-84
• /
• 2011

본 연구는 서번트 리더십과 성과 간의 다양한 연구에도 불구하고, 양자 간의 관계를 체계적으로 설명하기 위한 메커니즘에 대한 연구는 상대적으로 부족한 점에 착안하여 설계되었다. 따라서 서번트 리더십이 조직유효성에 미치는 효과가 부하의 내적 동기에 의해 설명되어질 수 있는지를 실증적으로 분석하는 것이 본 연구의 주된 목적이다. 이를 위해 이론연구에 기초한 가설설정과 함께 경험 자료를 통한 실증분석이 이루어졌다. 서비스 기업에 종사하는 근로자 214명의 설문자료를 통해 실증 분석한 결과, 상사의 경청행동이 부하의 내적 동기에 정(+)의 효과를 지니는 것으로 나타났다. 또한 부하의 내적 동기는 직무만족과 조직몰입에 긍정적인 영향을 미치는 것으로 밝혀졌다. 하지만, 상사의 공감행동과 봉사행동은 부하의 내적 동기에 유의한 영향력이 없는 것으로 검증되었다. 마지막으로 부하의 내적 동기의 매개효과를 분석한 결과, 서번트 리더십과 조직유효성 간의 관계에서 부하의 내적 동기가 부분 및 완전 매개 역할을 하는 것으로 나타났다. 이는 심리적 과정 및 메카니즘이 리더십연구에 중요함을 시사하고 있다. 연구결과에 대한 실무적 시사점과 한계점, 향후 연구방향에 대해 구체적으로 제시하였다.

• Human Ecology Research
• /
• 제55권6호
• /
• pp.649-659
• /
• 2017

This study investigated the effect of a child care center directors' work stress and awareness of their servant leadership on burnout. The subjects of this study were 200 child care center directors in Incheon. They responded to 'Work Stress Scale', 'Maslach Burnout Inventory (MBI)', 'Servant Leadership Scale'. There were five subscales of Servant Leadership Scale (altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship). Data were analyzed by frequency, percentage, mean, standard deviation, Pearson's correlation and hierarchical regression. Moderating effects were examined using analysis procedures of Baron and Kenny. The major results were as follows. First, child care center directors' burnout and work stress were positively correlated. Child care center directors' burnout and awareness of their servant leadership (emotional healing, wisdom, persuasive mapping, and organizational stewardship) was negatively correlated. Second, child care center directors' work stress, emotional healing, persuasive mapping and organizational stewardship affected their burnout. This means that the work stress of child care center directors increases their burnout. However, the child care center director's servant leadership is a factor in reducing burnout. Third, child care center directors' work stress and organizational stewardship had an interaction effect on burnout. The results suggests that child care center directors' organizational stewardship needs to be considered as an important factor for decreasing their own burnout. We also discussed implications and suggestions for future research and policy makers.

• 문화기술의 융합
• /
• 제8권6호
• /
• pp.365-371
• /
• 2022

본 연구는 어린이집 원장의 서번트리더십이 보육교사가 인식하는 역할수행에 미치는 영향을 살펴보고, 보육교사가 인지하는 어린이집 조직문화와 교직윤리의식이 원장의 서번트리더십과 보육교사의 역할수행의 관계를 매개하는지 확인하고자 하였다. 서울과 경기도에 위치한 민간어린이집에 근무하는 보육교사를 대상으로 설문조사를 실시하였고 AMOS 24.0을 활용하여 구조방정식 분석을 하였다. 그 결과 원장의 서번트리더십은 보육교사가 인식하는 역할수행에 유의미한 정적 영향을 미치고, 보육교사가 인지하는 조직문화와 교직윤리의식은 원장의 서번트리더십과 보육교사의 역할수행 간의 관계에서 매개역할을 하는 것으로 나타났다. 또한 원장의 서번트리더십은 조직문화와 교직윤리의식을 순차적으로 거쳐 보육교사의 역할수행에 영향을 미치는 것으로 나타났다. 따라서 보육교사의 역할수행을 향상시키기 위해서는 원장의 서번트리더십뿐만 아니라 조직문화와 보육교사의 교직윤리의식을 높이기 위한 교육프로그램과 정책적 지원이 필요함을 제안하였다.

• 대한간호학회지
• /
• 제42권1호
• /
• pp.85-94
• /
• 2012

Purpose: This study was done to examine the effects of nurses' perception of servant leadership on leader effectiveness, satisfaction and promoting additional effort. The focus was the mediating effects of leader trust and value congruence. Methods: Data were collected from 361 RN-BSN students and nurses participating in nationally attended in-service training programs. Data were analyzed using descriptive statistics and structural analysis with SPSS 17.0 windows program and Amos 7.0. Results: Direct effects of nurses' perception of servant leadership were negative, but mediating effects of trust and value congruency were positively correlated with leader effectiveness, satisfaction and additional effort, that is servant leadership should be effective through mediating factors. Conclusion: The study results indicate that if the middle managers of nurses can build leader trust and value congruency between nurses through servant leadership, leader effectiveness, satisfaction and additional effort on the part of the nurses could result in a positive change in the long term.

• 한국직업건강간호학회지
• /
• 제24권2호
• /
• pp.57-66
• /
• 2015

Purpose: The purpose of this study was to identify correlations among emotional labor, servant leadership, and communication competence in hospital nurses. Methods: A self-administrated survey was conducted with a convenient sample of 210 nurses, using a structured questionnaire. The data were analyzed by descriptive statistics, t-test, ANOVA, and Pearson's correlation coefficient using SPSS/WIN 20.0 program. Results: The mean emotional labor score was $3.4{\pm}0.60$. There was very strong and negative correlation between emotional labor and servant leadership (r=-.896, p<.001). Communication competence was positively correlated with servant leadership (r=.298, p<.001) and moderately and negatively correlated with both frequency of emotional labor (r=-.166, p=.016) and the degree of attention to emotional expression (r=-.143, p=.039). Conclusion: As a strategy to reduce emotional labor of hospital nurses, the findings suggest training programs for nurses to enhance servant leadership and communication competence.