• Journal of the Korea Society of Computer and Information
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• v.17 no.7
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• pp.175-184
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• 2012

The purpose of this study is to investigate the home trading system (HTS) of the security companies in order to examine the critical factors of HTS service quality and the effect of these factors on HTS customer satisfaction and loyalty. The results show : (1) the quality factors of HTS are assurance, reliability, tangible, responsiveness, and empathy, (2) and these quality factors significantly affect customer satisfaction on HTS and customer satisfaction and loyalty to the security company. (3) Also, customer satisfaction on HTS plays an important role in improving customer satisfaction and loyalty to the security company.

• The Journal of Information Systems
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• v.26 no.3
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• pp.313-337
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• 2017

Purpose Financial technology, also known as FinTech, is conceptually defined as a new type of financial service which is combined with information technology and other traditional financial services like payments, investments, financing, insurance, asset management and so on. Most of the studies on FinTech services have been conducted from the viewpoint of technical issues or legal and institutional studies, and few studies are conducted from the health belief perspectives and security behavior approaches. In this regard, this study suggest an extended information protection behavior model. Design/Methodology/Approach The Health Belief Model (HBM), the Protection Motivation Theory (PMT), and the Technology Threat Avoidance Theory (TTAT) were employed to identify constructs relevant to information protection behavior of FinTech services. A new extended information protection behavior model in which the influence factors of information protection behavior (i.e., perceived susceptibility, perceived severity, perceived benefits, perceived barriers, perceived self-efficacy, subjective norms) affect perceived threats and perceived responsiveness positively, leading to information protection behavior of FinTech users eventually. This study developed an extended information protection behavior model to explain the protection behavior intention in FinTech users and collected 272 survey responses from the mobile users who had experiences with such mobile payments and FinTech services. Findings The finding of this study suggests that the influence factors of information protection behavior affect perceived threats and perceived responsiveness positively, and information protection behavior of FinTech users as well.

• International Commerce and Information Review
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• v.6 no.1
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• pp.25-50
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• 2004

This study attempts to find out what kind of service quality is considered important by customers in using the Internet shopping mall and suggests the way to activate the customer relationship. The findings based on empirical analysis are shown here. First, empirical analysis of the contextual factors such as gender, education, and experience levels, shows that what customers perceive as most important in the product purchase is security in terms of the payment and personal information service. The second important service quality factor perceived by customers is responsiveness, particularly the rapidity and accuracy of response to their needs and wants. The customers also considered price, quality and diversity of the product as being important. Furthermore, there is no big difference among other service quality factors. Second, in the different gender context, there is no significant difference between the genders. However, the male group shows an even distribution of factors valued in the service quality, whereas female respondents placed stronger emphases on particular aspects of service, such as security, response, reliability and product quality. Third, in the context of different education level, the payment method between graduates and non-graduates has a significant difference. That is, the non-graduates prefer the credit card and saving through ATM, while the graduates use dual payment method using credit card and another payment method together. Therefore, the various payment methods should be considered according to the customer type, namely graduates or non-graduates. Fourth, in the context of different experience level, the result of the empirical analysis of the factors of the service quality shows no great difference between experienced and inexperienced customers. Both types of customer perceive security as the most important. To sum up, the service quality perceived by the customers of Internet shopping malls is empirically analyzed in different contexts such as gender, education, and experience. Then, the device for the customer relationship activation is suggested. It can be utilized as a guideline for the continuing diffusion of the Internet shopping mall, giving it a competitive advantage against other companies.

• The Journal of the Korea Contents Association
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• v.22 no.10
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• pp.271-278
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• 2022

MyData service integrates and manages user's personal data such as finance, credit, etc, and is expected to provide useful information to the user as personal data in various fields are gradually integrated. Discovering factors that affect the intention to use of MyData service is a very important topic for understanding that service. To this end, in this study, the attributes of the MyData service were derived, and the derived service attributes were grouped together by using factor analysis. As a result, we found four factors such as "convenience", "usefulness", "security", and "control". After that, we established our research model to analyze the causal relationship between these four factors and the intention to use of MyData service. According to the analysis results, among the factors of the MyData service attribute, "convenience", "usefulness", and "control" had a significant effect, and "security" did not have a significant effect. In particular, it was confirmed that "control" had the greatest influence on the intention to use. This study suggests that MyData service provider need to make users recognize they are controlling their data and develop services that provide various benefits to users.

• Convergence Security Journal
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• v.17 no.3
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• pp.115-124
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• 2017

The purpose of this study is to provide measures for National Assembly safety and control safety issues arise from increased National Assembly public tour services. First, the study provided the definition of National Assembly public tour and types of tour services, tour procedures, and visitor guidelines. Next, risk factors for National Assembly were discussed and environmental security of national major facilities were compared. Furthermore, four measures for strengthening safety for National Assembly were discussed. First, it is important to utilize special security guards in National Assembly since they can use special weapons unlike general security guards. Second, special guards can be flexibly utilized compared to general security guards. Third, based on the Private Security Law, there is no legal issues for utilizing special security guards since National Assembly is categorized as national major facilities. Fourth, educational programs for security guards are focused on National Assembly safety, brief education, martial arts, customer satisfaction, more specialized educational program for public tour programs should be provided.

• Journal of the Society of Disaster Information
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• v.17 no.3
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• pp.627-639
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• 2021

Purpose: The purpose of this study is to examine the influence of electronic security guard's security performance on the job satisfaction and to make proposals on improvement of employment status and job satisfaction. Method: To accomplish the purpose, this study organized the theoretical background by referring to the preceding researches on the related field. Then, this study conducted a survey on electronic security guards and analyzed the results in statistical methods. Result: According to analysis results, electronic security guard's security performances including academic background, martial art skills, height, weight, and BMI index had a significant influence on factors composing the job satisfaction. Conclusion: To improve the electronic security guard's job satisfaction level, this study suggested measures for improving the wage system and reducing turnover rate. This study also suggested measures for strengthening the physical standards and strengthening the practical training for employment.

• Nuclear Engineering and Technology
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• v.51 no.6
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• pp.1696-1707
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• 2019

This paper conducts a qualitative policy analysis of current challenges to safety culture and security culture in Southeast Asia and emerging best practices in Northeast Asia that are aimed at strengthening both cultures. It analyses lessons, including strengths and limitations, that can be derived from Northeast Asian states, given the long history of nuclear energy in South Korea, China and Japan. It identifies and examines best practices from Northeast Asia's Nuclear Security Centres of Excellence in terms of boosting nuclear security culture and their relevance for Southeast Asia. The paper accentuates the important role of the State in adopting policy and regulatory frameworks and in institutionalising nuclear education and training programmes to deepen the safety-security cultures. Best practices in and challenges to developing a nuclear safety culture and a security culture in East Asia are examined using three frameworks of analysis (i) a comprehensive nuclear policy framework; (ii) a proactive and independent regulatory body; and (iii) holistic nuclear education and training programmes. The paper argues that Southeast Asian states interested in harnessing nuclear energy and/or utilising radioactive sources for non-power applications must develop a comprehensive policy framework on developing safety and security cultures, a proactive regulatory body, and holistic nuclear training programmes that cover both technical and human factors. Such measures are crucial in order to mitigate human errors that may lead to radiological accidents and nuclear security crises. Key lessons from Japan, South Korea and China such as best practices and challenges can inform policy recommendations for Southeast Asia in enhancing safety-security cultures.

• Convergence Security Journal
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• v.18 no.2
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• pp.49-58
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• 2018

As the demand for Internet of Things(IoT) increases, the need for the security of IoT devices is increasing steadily. It is difficult to apply the conventional security theory to IoT devices because IoT devices are subject to be constrained by some factors such as hardware, processor, and energy. Nowadays we have several security guidelines and related documents on IoT device. Most of them, however, do not consider the characteristics of specific IoT devices. Since they describes the security issues comprehensively, it is not easy to explain the specific security level reflecting each characteristics of IoT devices. In addition, most existing guidelines and related documents are described in view of developers and service proposers, and thus ordinary users are not able to assess whether a specific IoT device can protect their information securely or not. We propose an security evaluation model, based on the existing guidelines and related documents, for more specific IoT devices and prove that this approach is more convenient to ordinary users by creating checklists for the smart watch.

• The Journal of Society for e-Business Studies
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• v.27 no.1
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• pp.111-126
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• 2022

As the technology hegemony war between the United States and China develops and the importance of R&D increases, countries around the world are increasing their R&D investment. In Korea, the size of R&D investment by the government and companies has steadily increased every year, and cutting-edge technologies are being developed in various fields as it shifts to the direction of creative technology development. However, the number of cases in which high-tech core technologies in Korea, which have invested a lot of budget, time, and effort, are illegally leaked overseas is also steadily increasing. Research security is an activity to safely protect protected objects in the research environment from risk factors such as leakage and deodorization, and laws and systems for research security are being reorganized not only in Korea but also in the United States and other countries around the world. In this paper we aims to derive Korea's research security policy direction, focusing on US research security cases which ranks first in R&D expenses around the world to improve the R&D system and actively discusses R&D policies and laws.

• Convergence Security Journal
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• v.24 no.2
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• pp.9-17
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• 2024

This paper examines the security threats to enterprise Generative Artificial Intelligence systems and proposes countermeasures. As AI systems handle vast amounts of data to gain a competitive edge, security threats targeting AI systems are rapidly increasing. Since AI security threats have distinct characteristics compared to traditional human-oriented cybersecurity threats, establishing an AI-specific response system is urgent. This study analyzes the importance of AI system security, identifies key threat factors, and suggests technical and managerial countermeasures. Firstly, it proposes strengthening the security of IT infrastructure where AI systems operate and enhancing AI model robustness by utilizing defensive techniques such as adversarial learning and model quantization. Additionally, it presents an AI security system design that detects anomalies in AI query-response processes to identify insider threats. Furthermore, it emphasizes the establishment of change control and audit frameworks to prevent AI model leakage by adopting the cyber kill chain concept. As AI technology evolves rapidly, by focusing on AI model and data security, insider threat detection, and professional workforce development, companies can improve their digital competitiveness through secure and reliable AI utilization.