• 제목/요약/키워드: satisfaction.

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한의원 종사자들의 직무만족도에 관한 예비연구 (A pilot study on job satisfaction of korean medical clinic workers)

  • 이정원;김경철
    • 한국병원경영학회지
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    • 제17권4호
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    • pp.1-20
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    • 2012
  • The purpose of this study is to find out the job satisfaction of the korean medical clinic workers, and understand the factors that affect the satisfaction thereby increasing the efficiency of human resource management and providing the basic data to establish the management strategy. We visited 50 korean medical clinics which were chosen randomly from the korean medical clinics in the city of Changwon, Gyungnam. First, we explained the purpose of the study and survey contents to the surveyees, then distributed the Questionnaire and collected them. The data analysis was done statistically using the SPSS WIN IBM 20.0 program. The results were as follows: Professional career, interpersonal relationship, work autonomy, and overall job satisfaction showed significant differences depending on ages. While satisfaction of interpersonal relationship showed significant difference depending on final education. Depending on marriage status, while married persons showed significantly high satisfaction on professional career, interpersonal relationship, work autonomy, administration, and overall job satisfaction, there is no significant difference on income satisfaction. The number of years worked in the current clinic showed significant difference on administration satisfaction. Also, daytime working hours showed significant difference on administration and overall job satisfaction. The work area showed significant difference on overall job satisfaction. The income level showed significant differences on professional career, administration, and overall job satisfaction. From this study, it was confirmed that demographic characteristics and work environment factors showed significant differences on overall job satisfaction of workers in korean medical clinics. Therefore, in order to facilitate efficient manpower utilization and organization efficiency maximization, and motivation of human resources, a detailed plan should be developed to improve working environment and take demographic characteristics into consideration.

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의료서비스를 이용한 외국인환자의 요소만족 및 체감만족이 재방문의도에 미치는 영향 (The Effects of Factor Satisfaction and Experience Satisfaction in Foreign Medical Services on Revisit Intentions - Focused on Medical Institutions in Daegu Metropolitan City)

  • 이창원;김대건
    • 한국병원경영학회지
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    • 제23권2호
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    • pp.95-105
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    • 2018
  • Objective: This study conducted an empirical research on foreign patients who had visited the medical institutions of Daegu region in order to identify the effects of the factor satisfaction and experience satisfaction with medical services on their revisit intentions. Methods: This study reviewed the existing studies on medical services to foreign patients with a main focus on medical tourism, and conducted the empirical research through a survey on foreign patients from the Russian, Chinese and English-speaking regions based on the Daegu Medical Tourism Promotion Institute's DB of foreign patients. The empirical research conducted a multiple regression analysis on factor satisfaction and experience satisfaction regarding return visit intentions. Results: The multiple regression analysis results showed that both the factor satisfaction and the experience satisfaction with medical services of foreign patients had positive effects on their return visit intentions, especially, with a relatively greater effect from the factor satisfaction. Specifically, it was found that factor satisfaction elements of 'friendliness of employees', 'good communication', and 'expertise of medical workers'; and experience satisfaction elements of 'reliability of medical information', 'efforts to minimize incompatibility towards foreigners', 'convenient access to medical information' and the like enhanced the return visit intentions. Conclusion: We discovered that, in the context of medical tourism activities, it is important to enhance factor satisfaction and experience satisfaction with medical services in order to promote return visits of the foreign patients who we once attracted. Especially, there are implications that reliability of medical information and efforts to minimize incompatibility towards foreigners enhance return visits of foreign patients.

가족친화적 생활환경 요소가 유자녀 기혼남녀의 다중역할 수행의 효과에 미치는 영향 : 거주환경 만족도, 가족지원시설만족도, 가족지원 프로그램만족도, 양육 및 교육환경 만족도, 생활환경 정보의 접근성을 중심으로 (The influence of Family-Friendly Life Environment Factors on the Effect of Multiple roles of Married Men/Women with Children : Focused on living environment satisfaction, family support facility satisfaction, family support program satisfaction, nurture and education environment satisfaction, and living environment information accessibility)

  • 박주희
    • 가정과삶의질연구
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    • 제28권5호
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    • pp.53-66
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    • 2010
  • The purpose of this study is to investigate the influence of family-friendly life environment factors including local community's living environment satisfaction (safety, convenience, comfort, accessibility, exchange of neighbor satisfaction), family support facility satisfaction, family support program satisfaction and nurture and education environment satisfaction, and local community's living information accessibility on the effect of multiple roles of married men and women with children. Data were collected from 380 married men and women with children located Seoul, GyeongGi-Do, ChungCheongBuk-Do, and KyungSangNam-Do. The results show that, first of all, related to general trend of role satisfaction and role strain, the subjects have higher experience of role satisfaction than role strain. Secondly, the variables of social demography, such as monthly income, non-regular full-time working system, white collar occupation, number of children and level of education, and living environment variables, such as satisfaction of living environment stability and satisfaction of neighbor exchange in living environment were significantly related to role strain. Thirdly, social demography variables, such as average monthly earnings, gender (male), non-regular part-time working system, satisfaction of stability in living environment, and satisfaction of convenience in living environment were significantly related to role strain.

간호학사 특별과정생의 직업만족도와 전문직 자아개념 (Comparing Job Satisfaction with Professional Self-Concept of RN-BSN Students)

  • 김춘길;노춘희
    • 한국간호교육학회지
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    • 제5권2호
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    • pp.250-266
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    • 1999
  • This study was conducted to compare the level of RN-BSN students' job satisfaction and professional self-concept (PSCNI) prior to RN-BSN course and upon graduation The study was designed to investigate the degree of job satisfaction and PSCNI, and to test the correlation between job satisfaction and professional self-concept. The subjects were 68 students in Chunchon, who entered to H University (RN-BSN course) in March 1997. The data was gathered by self-reported questionnaire job satisfaction(48 items) and professional self-concept nurses instrument (PSCNI: 27 items) The instruments used for this study were the nurse Job satisfaction scale developed by Stamps et al., and Arthur's PSCNI. The reliability of two questionnaires were relatively high (Job satisfaction Cronbach's $\alpha$=0.88, 0.89, PSCNI Cronbach's $\alpha$=0.80, 0.96) The data was analyzed frequency, mean, t-test, ANOVA, Duncan's multiple range test, Pearson's corelation, and multiple regression analysis through SAS program. Research findings were as follows : 1. The average item score of job satisfaction was 119.50(prior to RN-BSN course) 124.16 (upon graduation). PSCNI' average item score was 75.37/77.21 at each. 2. The job satisfaction scores were significantly higher at the graduation than at the entrance(t=2,10, P=.040). But PSCNI's scores had no significant difference. 3. The relationship between job satisfaction and PSCNI of entering time was high R=.60, P=.000) The relationship of the two at graduation time was not high(R=.29, P=.018). 4. The factors contributing to the job satisfaction & PSCNI as follow: job satisfaction(prior to RB-BSN course), PSCNI(prior to RB-BSN course), The factors contributing to the job satisfaction & PSCNI were as follow: PSCNI(prior to RN-BSN course) In conclusion, we recognized that RN-BSN course influenced job satisfaction of students. Also this study Eave a information for necessity to develop curricula promoting PSCNI. Nurse-educator should explore further research to enlighten the nursing profession.

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기혼여성의 자아분화가 결혼만족에 미치는 영향: 부부의사소통의 매개효과를 중심으로 (The Mediating Effects of Couples Communication on the Relations between Self-Differentiation and Marital Satisfaction among Married Women)

  • 김향순;김순덕;구명이
    • 가족자원경영과 정책
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    • 제18권3호
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    • pp.159-176
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    • 2014
  • This study examined the mediating effects of couple communication on self-differentiation and marital satisfaction among married women. The ANOVA, correlation and the multiple regression analysis were used to figure out the relationships and the mediating effects of those variables. The results revealed that self-differentiation was significantly related to marital satisfaction. Also, couple communication was revealed to be a partial and full mediator between self-differentiation and marital satisfaction. The results were as follows. First, there were differences in couple communication and marital satisfaction. Marital satisfaction showed differences according to socio-economic variables such as educational level, occupation, family income, and the years of married life. Educational level and family income made differences in couple's communication. However, socio-economic variables did not make any difference with regard to self-differentiation. Second, there was a significant correlation among all sub-factors for self-differentiation, whole self-differentiation, married couples' communication, and marital satisfaction. Third, the result shows that the mediating effect of couple communication between self-differentiation and marital satisfaction. Couple communication completely mediated the relationship between cognitive vs. emotional function, family projection, emotional cutoff, and marital satisfaction. It also partially mediated the relationship between family regression and marital satisfaction. In addition, there was a tendency to partially mediate the relationship between general self-differentiation and marital satisfaction. The results suggested that self-differentiation and couples communication should be considered together when explaining marital satisfaction among married women. Also, the results implied the importance of the increased self-differentiation and the better couple communication in women's marital satisfaction. Finally, this research suggested the necessity of counseling services to enhance the self-differentiation as well as couple communication programs for the marital satisfaction of women.

성별 근로자의 직업만족도와 관련요인 (Job Satisfaction Comparison Between Gender and The Influencing Factors on Job Satisfaction)

  • 박은옥
    • 한국직업건강간호학회지
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    • 제10권2호
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    • pp.131-141
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    • 2001
  • Purpose: This study were carried out to investigate the difference employment characteristics and job satisfactions by gender and to explore the influences of demographic status and employment characteristics on job satisfaction. Method: Social statistics survey data collected by Ministry of Statistics in 1998 were used for the secondary analysis in the study. Job satisfaction was measured by questionnaire which were consisted in 12 items such as task, promotion, placement, wage, benefits, future in the work, working environment, human relationship, working hours. Result: The results show that more than 50% of women were working as a part-time employees. Their education level were lower than men. Women workers were unmarried at higher percents than men. Men were showed more satisfaction significantly in their job than women. Men also had higher job satisfaction with work task, promotion, placement, and human relation. Women had shown higher job satisfaction with wage, working environment, and employer-employee relationship. Employment status had the most important factor on the job satisfaction. And, living status satisfaction, education, age, occupation, marital status, employment status and sex were significant for the job satisfaction. 33.34% of the variance in the job satisfaction were accounted for by these variables. Conclusion: The results of this study showed that there were difference of job satisfaction between gender and employment status was the most predictive factors on the job satisfaction. Women had more unstable employment status such as part-time, employment on probation, or family employer without wage than men. Stability of employment could be considered as a strategy for enhancing job satisfaction for women.

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학제별 간호대학생의 임상실습만족도에 미치는 영향 비교 (Comparison of Factors influencing Satisfaction of Clinical Practice between Associate and Bachelor Nursing Students)

  • 구현영;임형석
    • 한국콘텐츠학회논문지
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    • 제13권1호
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    • pp.311-321
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    • 2013
  • 본 연구는 학제별 간호대학생의 임상실습만족도를 확인하고, 임상실습만족도에 영향을 미치는 요인을 파악하여 비교하기 위해 두 도시의 1개 전문대학 간호과와 2개 대학교 간호학과에 다니는 2~4학년생 420명을 대상으로 자존감, 자기효능감, 대인관계, 전공만족도 및 임상실습만족도에 대한 설문지를 작성하도록 하였고, 기술 통계, t-test, one-way ANOVA, Pearson correlation coefficient, Hierarchical multiple regression으로 분석하였다. 연구 결과 3년제와 4년제 간호대학생의 임상실습만족도는 자존감, 자기효능감, 대인관계, 전공만족도와 유의한 순 상관 관계가 있었다. 3년제 간호대학생의 임상실습만족도에 영향을 미치는 요인은 전공만족도였고, 26.8%를 설명하였으며, 4년제 간호대학생의 임상실습만족도에 영향을 미치는 요인은 전공만족도와 대인관계 및 성별이었고, 31.9%를 설명하였다. 결론적으로 간호대학생의 임상실습 만족도를 높이기 위해서 전공만족도와 대인관계 등의 영향 요인을 기초로 한 중재 프로그램 개발이 필요하다.

전라북도 일부 지역 치과위생사의 직무만족도 조사 - 치과의료기관 운영제도를 중심으로 - (A research on the job satisfaction of dental hygienists an area in Jeollabuk-do - The focus of management system -)

  • 천혜원
    • 한국치위생학회지
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    • 제9권3호
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    • pp.329-343
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    • 2009
  • Purpose : This study was to figure out the factors affecting the job satisfaction of dental hygienists working in dental clinics. To gain the data to establish the systems for enhancing the job satisfaction of the dental hygienists. This research has been conducted dental hygienists working in dental clinics institutes located in Jeonju and Iksan city, Jeollabuk-do, korea. Methods : The collected data were analyzed by using an SPSS statistical program, obtaining the following results. Result : The average satisfactory level of the dental hygienists was 3.45 out of 5 points. The most important factor affecting of the job satisfaction was the relationship with patients as 3.83 points and the least influencing factor was the compensation as 3.09 points. The management system and the satisfactory level were also correlated. For each of details, communication structure and working environment showed the highest correlation with Pearson's correlation coefficient of 0.610. Among the management system the general job satisfaction according to the communicational structure was higher when they had better communication with dentists. Among the management system, the job satisfaction according to structural factors was higher when they have manuals for the job, when their job is taken partial charge of the responsibility As for job satisfaction by the welfare support factor in the clinic management system, the better an informal social gathering, the higher general job satisfaction. As for job satisfaction by the job autonomy factor in the clinic management system, the more evenly distributed job opportunities and chances of reeducation for professional development led to higher general job satisfaction. Conclusion : The compensation-related grade was the lowest among the 6 constituent factors of the job satisfaction, it seems that improvement of wages and incentives is required to enhance the satisfaction of the dental hygienists. Also, improving factors affecting the management system of the dental service institute can increase the job satisfaction since the job satisfaction was higher when the institutes have the better management system.

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서울시 일부 치과위생사의 직무만족에 영향을 미치는 요인 (Seoul some dental hygienist in the factors affecting job satisfaction study)

  • 정정옥
    • 한국치위생학회지
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    • 제9권3호
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    • pp.392-402
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    • 2009
  • Purpose : First, this study is to look into difference between dental hygienists' demographic characteristics and their job satisfaction by examining their demographic characteristics and job satisfaction. Second, this study is to analyze demographic factors of dental hygienists which influence their job satisfaction. Method : This study was made through mail survey with questionnaires for dental hygienists who are personally performing dental hygienist duties at dental clinics in Seoul between June 19 and July 24, 2008 by looking into factors influencing dental hygienists' job satisfaction in order to provide them as background data to enhance their job satisfaction. Total 180 questionnaires were distributed, and among these, 156 questionnaires excluding 24 questions of incomplete responses were statistically analyzed with SPSS 12.0. Result : First, the total mean of dental hygienists' job satisfaction was found to be 2.99 points out of 5 points, and that of their autonomy to be the highest as 3.26, and that of their salary to be the lowest as 2.55. Second, for relation between general characteristics and job satisfaction of dental hygienists, significant difference was found just in job experience(p<0.05), current position(p<0.05), average salary(p<0.001), and the expected period of engagement in dental hygienist duties(p<0.01). Third, descriptive power on demographic characteristics, which were used as an independent variable influencing their job satisfaction, was found to be 17.7%, and among the said factors, average salary had a statistically significant effect on their job satisfaction(p<0.01). Conclusion : The point of salary factor was lowest among 5 factors composing dental hygienists' job satisfaction, and as a result of multiple regression analysis, a factor influencing job satisfaction was average salary. Therefore salary system is required to be improved in order to increase their job satisfaction, and further studies on factors influencing their job satisfaction are also required to be made.

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도장 근로자의 작업 환경 만족도에 영향을 미치는 요인 (Factors affecting the degree of Satisfaction with Workers' Working Environment engaging in Painting Process)

  • 임남구;노재훈;장규엽;송재석;원종욱;김치년
    • 한국산업보건학회지
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    • 제9권1호
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    • pp.73-86
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    • 1999
  • This study was performed to find out factors affecting degree of satisfaction with workers' working environment. The study subjects were 165 workers who were working at painting process of twelve furniture manufacturing factories in Incheon area. We used self-administered questionnaire containing general characteristics, working conditions, the degree of satisfaction with working environment, and the degree of satisfaction with working condition. In addition, we measured the exposure levels of occupational hazardous agents. The results were as follows; 1. Correlations between the degree of satisfaction with workers' working environment and the measured of occupational hazardous agents did not affect the degree of satisfaction with workers' working environment. 2. Factors affecting the degree of satisfaction with workers' working environment were not the exposure levels of occupational hazardous agents, but the degree of satisfaction with working condition, size of industry, health status, and types of ventilation system. As the degree of satisfaction with working condition was increased, the degree of satisfaction with working environment was increased. Also, for the workers who had good health status, the degree of satisfaction with work environment was appeared to be high. To increase the degree of satisfaction, with workers' working environment, firstly, effective work management and production control are required. Also, the worker's effort to negotiate continuously with top manager on improving working conditions is required. Secondly, developing heath promotion program to be appropriate for the characteristics of worksite is required. Moreover, leading worker's participation in health promotion program is very important to increase the degree of satisfaction with workers' working environment.

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