• 아태비즈니스연구
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• 제11권4호
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• pp.49-63
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• 2020

Purpose - This study aims to assess six aspects of resident satisfaction (satisfaction with room, home, social interaction, meals service, staff care, and resident involvement) and to identify the most influential aspect of satisfaction upon word-of-mouth (WOM) intention in a continuing care retirement community (CCRC). Design/methodology/approach - A total of 293 paper survey questionnaires with a cover letter and postage paid envelopes were mailed to the CCRC residents. To test reliability and validity of the multidimensional resident satisfaction, exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were used. Then, the structural equation modeling technique (SEM) was applied to test causal relationship between resident satisfaction and WOM intention. Multiple regression was used to identify the most influential aspect of resident satisfaction on WOM intention in the CCRC. Findings - The results of EFA and CFA on the 157 responses received out of the total 293 surveys indicated that six dimensions of resident satisfaction were statistically distinct. Among the six dimensions, satisfaction with resident involvement, social interaction, and staff care significantly influenced their WOM intention. Furthermore, the most influential aspect of satisfaction upon WOM intention was resident involvement. Research implications or Originality - This study empirically tested the six dimensions of CCRC resident satisfaction, and identified resident involvement as the most influential factor upon WOM intention in a CCRC where WOM intentions plays a crucial role during the selection process of prospective residents.

• Human Ecology Research
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• 제61권4호
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• pp.615-633
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• 2023

This study aimed to examine the actor and partner effects of marital satisfaction on life satisfaction in middle-aged and older couples via their health behavior and health. The study participants included a total of 2,108 couples, aged 57 and over, from the eighth wave of data from the Korean Longitudinal Study of Ageing (KLoSA). The marital satisfaction, health behavior, health, and life satisfaction of the husbands and wives were measured to conduct the analysis. This analysis was conducted based on the Actor-Partner Interdependence Mediation Model (APIMeM) with the bootstrapping technique being used as the mediating effect. The results indicated that there were significant actor and partner direct and indirect effects when it comes to the relationship between the participants' marital satisfaction and their own life satisfaction, mediated by health behavior and health. However, no significant influences regarding the health of the participants on the life satisfaction of their spouses were found. These results suggest that it is important for middle-aged and older couples to improve their marital relationships in order to promote the health and life satisfaction of both parties. Doing so will help husbands and wives lead healthier lifestyles based on their positive relationships.

• 한국식생활문화학회지
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• 제39권1호
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• pp.38-52
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• 2024

This study investigated relationships between personality types and job satisfaction, and performance among school food service dietitians. An online survey was conducted on 200 school dietitians from March 1 to 31, 2022. Of the personality type factors, extraversion, openness, agreeableness, and conscientiousness were positively correlated with job satisfaction, whereas neuroticism was negatively correlated. Extraversion, openness, agreeableness, and conscientiousness were positively correlated with job performance, whereas neuroticism was negatively correlated. Regression analysis conducted to determine the effects of personality types on job satisfaction revealed conscientiousness predicted satisfaction with items of the job, agreeableness predicted satisfaction with supervisor's supervision, and extraversion predicted satisfaction with colleagues. On the other hand, neuroticism was a negative predictor of satisfaction with the job, supervisor's supervision, colleagues, and work environment items. Analysis of the effects of personality types on job performance established that openness was a positive predictor of satisfaction with roles of the organization and team, and of conscientiousness for the job, innovator, and organizational roles. In contrast, neuroticism negatively predicted satisfaction with job role items. Further studies are required to explore these relationships more closely by incorporating other major factors related to personality characteristics, job satisfaction, and job performance of dietitians working in various fields.

• 간호행정학회지
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• 제6권1호
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• pp.5-18
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• 2000

This study was conducted to analyze the degree of department satisfaction and correlation accordng to nurses's clinical characteristics. Data fors tudy were selected August, 1999. The sample coisted of 512 nurses working in K university hosptal in Seoul. The collected materials have been alyzed by percentage, average, t-test, ANOVA, arson Correlation Coefficiency using SPSS window 8.0 program. The result were as the follows ; 1. Fifty-one percent answered to be satisfactory in current department of work, and nurses who had been experienced the transfer are fifty percent, and nurse specialist is eight point two percent. 2. The order of the degree of department duty satisfaction was mutual action, professinal position, autonomy, assignment desire, relation between the doctor and nurses, wage, administration. 3. The result of the degree of department duty satisfaction according to the age has shown significant differences in administration and assignment desire, and the result of the degree of department duty satisfaction according to the education and religion has shown significant differences in administration, and the result of the degree of department duty satisfaction according to marital status has shown significant differences in wage and administration. 4. The result of the degree of department duty satisfaction according La the position has shown significant differences in administration, assignment desire and the sum of duty satisfaction, and the result of the degree of department duty satisfaction according to the nurse specialist has shown no significant differences in total areas, and the result of the degree of department duty satisfaction according to the transfer has shown significant differences in relation between the doctor and nurses, administration, autonomy and the sum of duty satisfaction. 5. The result of the degree of department duty satisfaction according to the nursing career and present assignment career has shown no significant differences in total areas, and the result of degree of department duty satisfaction according to the present assignment has shown significant differences in relation between doctor and nurses, administration, assignment desire and the sum of duty satisfaction. 6. The result of the degree of department duty satisfaction according to the request and experiences of trasfer has shown significant differences in wage, administration, assignment desire and the sum of duty satisfaction 7. The result of the degree of department duty satisfaction according to the degree of satisfaction of present assignment has shown no significant difference in professional position 8. The result of relation of nurses'a clinical characteristics and the degree of department duty satisfaction and the sum of duty satisfaction has shown no significant differences in age, present assignment career, but the result of nursing career has shown significant differences in relation between doctor and nurse, administration, autonomy, assignment desire and the sum of duty satisfaction. and the satisfaction of present assignment which was very effective on duty satisfaction was as significant correlation with wage, professinal position, relation between doctor and nurses, administration, autonomy assignment desire, mutual action and the sum of duty satisfaction. The above result show us that the degree of wage is effected on marital status, experience of transfer, degree of satisfaction of present assignment, request of transfef and the relation between doctor and nurses is effected on experience of transfer, present assignment, degree of satisfaction of present assignment and the administration is effected on age, education, marital status position, experiences of transfer, request of transfer, degree of satisfaction of present assignment and the autonomy is effected on experience of transfer, degree of satisfaction of present assignment and the assignment desire is effected on position, pre sent assignment, degree of satisfaction of present assignment, request of transfer and the mutual action is effected on present assignment. and the sum of duty satisfaction is effected on marital status, position, experience of transfer, request of transfer, present assignment, degree of satisfaction of present assignment.

• 디지털융복합연구
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• 제12권4호
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• pp.357-366
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• 2014

이 연구는 노인요양병원 직원들의 직무만족도가 서비스 질에 미치는 영향을 파악하여 직원들의 직무만족도를 높이고 서비스 질을 향상 할 수 있는 방법을 모색하고자 시행하였다. 이를 위하여 부산광역시 지역 10개 요양병원 종사자 300명을 대상으로 2013년 4월 2일부터 5월 22일까지 설문조사를 실시하였으며, 총 276부를 최종 연구에 활용하였다. 조사결과로는 첫째, 업무만족도, 보수만족도, 동료만족도가 직무만족도에 영향을 미치는 것으로 분석되었으며, 둘째, 업무만족과 동료만족은 서비스 질에 영향을 미치는 것으로 분석되었으나, 보수만족은 영향이 없었다. 셋째, 직무만족은 서비스 질에 영향을 미치는 것으로 분석되었다. 따라서 직원들의 직무만족도가 높아야 환자들에 대한 서비스 질이 높아지고, 또한 직무만족도를 높이기 위해서는 업무량의 감소, 적절한 보상체계, 동료 간의 화합을 다질 수 있는 기회를 제공함으로써 서비스의 질을 높일 수 있다고 할 수 있다.

• 디지털융복합연구
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• 제12권8호
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• pp.389-396
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• 2014

본 연구는 물리치료학과 재학생들이 대학진학 후 전공에 대한 만족도를 분석하고, 전공 만족도에 영향을 미치는 요인이 무엇인지를 제시하고자 본 연구를 실시하였다. 일반적 특성에 따른 만족도에서 성별, 학과 선택시기에 따른 만족도에는 유의한 차이가 없었다. 고교계열, 학제, 학년, 학과선택 영향력에서는 학과 만족도에 유의한 차이가 나타났다. 학과만족도에 유의한 영향을 미치는 변수로는 인식만족, 교과만족, 일반만족, 관계만족이었다. 특히, 인식만족은 학과만족도에 가장 높은 표준화된 회귀계수 값을 보였다. 본 연구를 기초로 물리치료학과 학생들에게 학과만족도를 높이기 위해서는 사회적인 인식 수준과 높은 교육환경을 바탕으로 물리치료에 대한 흥미를 학생으로부터 이끌어내고 교수와 학생간의 관계 개선을 시킨다면 물리치료학과에 대한 만족도를 더 높일 수 있을 것이라 생각된다.

• 대한영양사협회학술지
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• 제18권2호
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• pp.155-169
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• 2012

The purpose of this study was to explore the relationship between student's foodservice satisfaction and foodservice employee's job satisfaction at elementary schools. The survey was conducted on 5th and 6th grade students and foodservice employees at 19 elementary schools in Gwangju, Gyeonggi. Statistical data analysis was completed using SPSS ver. 17.0 for descriptive analysis, frequency analysis, independent sample t-test, and ANOVA. Students were highly satisfied with 'variety of menu' (3.78) and 'food taste' (3.75). The healthy group and no plate waste group showed significantly higher satisfaction levels on seven items, except 'sanitary utensil', as compared to others. Foodservice employees had high levels of satisfaction with human relationships and their jobs, but they were dissatisfied with their wages. Older employees had a high level of satisfaction with 'relationship with a dietitian' (P<0.05), whereas employees with a low level of education exhibited higher 'respect and reflection of his/her opinion on the duty' (P<0.01) and 'current duties' (P<0.05) as compared to others. The group with higher student satisfaction showed significantly higher employee job satisfaction for 11 items, including 'cooperation with co-workers' (P<0.01), 'relationship with a dietitian' (P<0.05), and inversely, the group with higher job satisfaction exhibited significantly higher student foodservice satisfaction for all nine items. Therefore, foodservice satisfaction and job satisfaction have a mutually positive influence on each other.

• 한국치위생학회지
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• 제12권2호
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• pp.355-363
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• 2012

Objectives : The purpose of this study was to examine the influential factors for denture-wearing elderly people's denture satisfaction and subjective oral health and the relationship between the two in an effort to provide some information on the oral health promotion of the elderly. The subjects in this study were 192 senior citizens who were residing in the city of Busan and were wearing denture. Methods : The collected data were analyzed by the statistical package SPSS 18.0. To see whether there would be any differences in subjective oral health awareness according to general characteristics and denture-related characteristics, $x^2$-test was carried out, and t-test or one-way ANOVA involving Duncan post-hoc analysis was utilized to look for any possible gaps in denture satisfaction according to those characteristics. Results : 1. Concerning oral health awareness by general characteristics, there were significant differences according to gender and the form of health insurance subscription. 2. As for subjective oral health awareness by denture-related characteristics, there were significant gaps according to denture-washing frequency. 3. Regarding denture satisfaction by general characteristics, there were significant differences in satisfaction with denture fixation according to living arrangements. 4. As to denture satisfaction by denture-related characteristics, there were significant differences in satisfaction with mastication and with fixation according to the type of denture. 5. Better subjective oral health awareness led to better satisfaction with mastication, better satisfaction with fixation and better aesthetic satisfaction. 6. In relation to subjective oral health awareness and denture satisfaction, that had a significant relationship to satisfaction with mastication and with fixation. Conclusions : The above-mentioned findings showed that the denture satisfaction of the denture-wearing senior citizens was linked to their subjective oral health awareness. Therefore it will be possible to improve denture-wearing elderly people's quality of life when oral health plans geared toward boosting their denture satisfaction are carried out.

• 정보관리학회지
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• 제34권3호
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• pp.67-87
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• 2017

본 연구는 대학 도서관 이용 만족도가 대학생의 대학 생활 만족도에 미치는 영향을 파악하고자 하였다. 이를 위하여 서울 소재 두 곳의 사립 대학교 대학생들 360명을 대상으로 두 차례의 설문조사를 실시하였다. 일차 조사 결과, 시설 만족도와 교육 서비스 만족도의 영향을 통제한 상황에서, 대학 도서관 이용 만족도가 대학 생활 만족도에 유의한 영향을 미치는 것으로 나타났다. 이차 조사에서는 도서관 서비스 품질 변수를 세 가지 차원(직원, 자원 및 서비스, 시설 및 환경)으로 추가하였으며, 분석 결과, 도서관 서비스 품질이 도서관 이용 만족도에 유의한 영향을 미치고, 도서관 이용 만족도는 대학 생활 만족도에 유의한 영향을 미치는 것으로 재확인되었다. 또한 두 집단 분석 결과, 도서관 이용 수준이 높은 집단에서 낮은 집단보다 도서관 이용 만족도가 대학 생활 만족도에 미치는 영향이 더 높은 것으로 나타났다. 이러한 결과를 토대로 한 이론적, 실무적 시사점이 논의되었다.

• 한국산학기술학회논문지
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• 제21권2호
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• pp.315-321
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• 2020

연구의 목적은 여성관리자를 대상으로 교육훈련, 직무만족 및 삶의 만족간의 관계를 분석하고, 교육훈련과 삶의 만족의 관계에서 직무만족의 매개효과를 분석하는 것이다. 여성 관리자 패널조사(Korean Women Manager Panel Survey) 6차 자료를 활용하여 총 1,381명의 자료에 대하여 기술통계분석, 상관분석, 신뢰도 분석, 선형회귀분석, Baron & Kenny의 3단계 회귀분석을 실시하였다. 본 연구의 결과는 다음과 같다. 첫째, 교육훈련은 직무만족에 유의한 정의 영향을 주는 것으로 나타났다. 둘째, 교육훈련은 삶의 만족에 유의한 정의 영향을 주는 것으로 나타났다. 셋째, 직무만족은 삶의 만족에 유의한 정의 영향을 주는 것으로 나타났다. 넷째, 직무만족은 교육훈련과 삶의 만족의 관계에서 부분매개효과를 가지는 것으로 나타났다. 본 연구의 학문적, 정책적 시사점을 살펴보면, 여성근로자의 교육훈련, 직무만족, 삶의 관계에 대한 연구가 보다 활발히 수행될 필요가 있다. 여성근로자의 선순환적 교육, 일, 삶의 관계가 형성될 수 있도록 기업, 사회 및 국가의 제도와 정책을 개선해야할 것이다.