This study was trying to find the differences of the levels of e-commerce system satisfaction and a relationship between system satisfactions and behavioral intention to use e-commerce system continuously. Based on the previous studies, we identified the factors of system satisfaction that were consist of system readiness, accuracy, content, ease of use, timeliness and IT Support. The system satisfaction levels of martial status and the training status of hospitals had significant differences. In martial status, un-married managers had higher levels of ease of use and timeliness than the married. In this result, we might consider an age effect for younger persons are more likely to use IT and have more satisfaction perceptions. Rather than training hospitals, non-training hospitals had higher level of ease of use and IT support, which could be interpreted as e-commerce systems of training hospitals might not match their own managerial purposes and need an improvement of their system functionalities. This study also identified that the factors of system satisfaction has a relationship with behavioral intentions. Except accuracy and IT support of all six system satisfaction factors, four factors were significantly correlated with system usage intentions in their e - commerce works.
Journal of the Korean Institute of Landscape Architecture
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v.29
no.1
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pp.92-99
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2001
This study analyzed the effects of illumination on psychological accessibility from a view of satisfaction of night use at urban neighborhood park for actual night users. For this, we have classified the effects of illumination as five sampled independent variables from 12 effects of illumination, and tested the relationship with satisfaction of night use of a dependent variable by multiple regression analysis. The results of this study are as follows; 1) The effects of illumination for night use at urban neighborhood park were divided into five factors; (1) direct effect, (2) effect of promoting use, (3) effect of ensuring security, (4) effect of preparing landscape in the night time, and (5) psychological effect. Among independent variables indicating characteristics of effects of each illumination, uneasiness at night use was high. 2) In a multiple regression model, when other conditions were not changed, the value of security of night use (X\ulcorner) had maximumly an affect on the value of dependent. And, the value of danger to meet the depraved(X\ulcorner) had minimally an affect on the value of dependent variable. 3) For the contribution of security of nigh use(X\ulcorner) and brightness of present using space(X$_4$) to satisfaction of night use(Y) of dependent variable, they had a nearly equal effect on that, and showed about 2 times importance compared to familiarity with park(X\ulcorner) and the beauty of park(X\ulcorner). Also, they showed about 7 times contribution to satisfaction of night use compared to danger to meet the depraved(X\ulcorner), which had minimally an affect on the value of dependent variable, as the most important variables. 4) For the effects of illumination on satisfaction of night use, the effect of ensuring security - pursues security of park for the general rather than security for the specific class or subject - and direct effect to offer proper brightness in using space relatively affected on it much compared to psychological effect, effect of preparing landscape in night time, and effect of promoting use. A research on the psychological effects among the variables related to illumination as well as physical circumstances such as the height, location, direction of illumination should be studied.
Internet-based financial services are being increasingly integrated into consumers' daily lives. Internet-only banks have emerged as a powerful tool accelerating financial inclusion. This study investigates the satisfaction and continuous use intention predictors for Internet-only banks. We employed an extended post-acceptance model and used six antecedent factors that included perceived usefulness, perceived ease of use, privacy risk, functional risk, subjective norms, and network externality. All 351 participants used Internet-only banks and were 20-40 years of age. A self-administration online survey was conducted. SPSS 23.0 analyzed the frequency, description, and multiple regression analysis. The results of current study are as follows. The education, perceived usefulness, perceived ease of use, and network externality positively influenced the satisfaction of Internet-only banks. Privacy risk negatively influenced satisfaction with Internet-only banks. Perceived ease of use, subjective norm, network externality, and satisfaction positively influenced the continuous use intention of Internet-only banks. The results of our study provide a better explanation of important factors that could enhance the understanding of satisfaction and continuous use intention for Internet-only banks. Furthermore, this study extends the antecedent variables to the knowledge of financial services and enlarges the understanding of users' post-adoption behaviors.
Loyalty programs are used by many fashion firms as marketing tools for reducing customer switching and increasing customer loyalty in keen market competition conditions. The purpose of this study is to explore and propose an effective implementation of a loyalty program for a targeted fashion firm's customers by grasping their perceived value of and satisfaction with the loyalty program. Questionnaires were administered to 329 college students in Gwangju. For data analysis, factor analysis, Chronbach's ${\alpha}$, correlation analysis, and a Structural Equation Model using the LISREL 8.30 program were applied. The results were as follows. First, the degree of perceived value of the loyalty program was classified according to cash value, convenience of use, aspirational value, and suitability of use. The aspirational value and cash value significantly affected the students' satisfaction with the loyalty program, but the convenience of use and suitability of use were not significant. Second, higher satisfaction with the loyalty program was related to higher overall customer satisfaction but did not affect customer trust and loyalty. Finally, higher overall satisfaction was related to customer trust but did not affect customer loyalty, and higher trust affected customer loyalty.
Journal of the Korean Institute of Landscape Architecture
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v.29
no.4
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pp.44-52
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2001
This study performed factor analysis for 21 independent variables related to the effect of illumination and suggested the effect by multiple regression analysis on the relationship between the effect of illumination and the satisfaction of use of a dependent variable to find the effect of illumination in urban parks at night and the effect of illumination on the satisfaction of use. The results of this study are as follows; 1) Of the 21 independent variables used to study the effect of illumination in urban parks at night, the impact on safety and possibility of crime was highly. The effects of illumination by factor analysis were abstracted as effects of removing anxiety, securing safety, increasing use. 2) As a result of multiple regression analysis, independent variables influencing satisfaction of use in urban park were proved as effects of removing anxiety, securing safety, increasing identity, preparing atmosphere and increasing use. Also, the effect of securing safety was the most important factor; it showed a level of importance 2 times higher than the effect of removing anxiety, and 7.7 times higher than the effect of preparing atmosphere in relative contribution of the effect of illumination to satisfaction of use. 3) Of the effects of illumination influencing satisfaction of use in urban parks, the effect of securing safety and the effect of increasing visibility were more significant than the effects of removing anxiety, preparing atmosphere and increasing use. This fact means that personal safety an the identity of persons or facilities in the space of use should be considered with priority in planning or designing illumination. Also, it implies hat, for night use in urban parks, lightness of the space is required for general safety of use at parks, and proper illuminance on the activity in the space of use should be required. The subject parks of this study are 8 urban neighborhood parks. The model on the effect of illumination and the satisfaction of use depends on characteristics and conditions of location of he park and user class, so the subject parks and persons should be varied, and the difference by sex or ages should be suggested.
Objectives: The purpose of this study was to explore the influential factors of family function, parent-child communication, and family satisfaction on Korean adolescents game use. Methods: The participants were 940 adolescents in Seoul. A structured questionnaire was used to collect data. The study variables were family function, parent-child communication, family satisfaction, and game use. Results: Game use was different by gender, age, time to spend in game during weekdays and weekend. Game use had significant negative correlations with family cohesion, family adaptability, communication with father, communication with mother, and family satisfaction. Multiple regression analysis showed that 20.3% of the game use was explained by gender, communication with mother, hours of playing games during weekdays, family adaptability, and hours of playing games during weekend. Conclusions: These results suggest that being male and lack of communication with mother, low family adaptability, game hours during weekdays and weekend can be potential risk factors for excessive game use in the adolescents, which should by considered in developing a prevention program for excessive game use focused on family factors.
Journal of Family Resource Management and Policy Review
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v.9
no.4
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pp.1-19
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2005
This study has attempted to investigate the time use of the elementary school students and their satisfaction levels by their general characteristics for the educational guidance. The sample of this study consisted of 387 elementary school students on Jeju Island who are in the fifth or sixth year. The data were analysed by frequency, percentage, mean, t-test, ANOVA and Duncan's test. The major results of this study were as follows; The results of this study showed that the students spent much time for studying including extra programs as like their ages. Also, their leisure time focused on watching TV or doing computer. The levels of satisfaction according to the time use were slightly high although their time allocation was not various. The time use of the students and their satisfaction levels were significantly affected by the general family situation related to parents as well as their own characteristics. The variables such as the student's sex, parent's educational level, whether the mother is employed or not, and monthly allowance were important to result in the differences of the time use and satisfaction levels among the students. The leisure time was strongly related with the satisfaction levels.
Asia-Pacific Journal of Business Venturing and Entrepreneurship
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v.18
no.6
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pp.191-199
/
2023
The purpose of this study is to examine the impact of ChatGpt's quality on users' satisfaction and intention to continuous use it. For this purpose, a survey was conducted targeting college students in the Busan and Gyeongnam regions, and responses from a total of 155 people were verified using the SPSS 28.0 program. As a result of the study, reliability and stability among ChatGPT quality factors were found to have a positive effect on satisfaction with use and intention to continuous use. Satisfaction with the use of ChatGPT was found to have a positive effect on intention to continuous use.. Satisfaction with use was found to have a positive mediating effect between the reliability and stability of ChatGPT quality and intention to continous use it. As a result of this study, we aim to contribute to suggesting educational and policy directions necessary to promote the use of ChatGPT by presenting factors that affect users' intention to continuous use ChatGPT among the qualities of ChatGPT.
Journal of the Korea Academia-Industrial cooperation Society
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v.19
no.3
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pp.219-228
/
2018
This study examines the influence of smartphone use in old age on satisfaction with relationships with spouse, children and social acquaintances among Korean older adults. Data on older adults aged 60 and over, who live in Seoul, was collected through a questionnaire survey and 674 cases were analyzed. The effects of smartphone use on satisfaction with these three types of inter-personal relationships was tested using a multiple regression analysis, controlling for sex, age, marital status, education, employment status, income and health. The results showed that the smartphone use of older adults did not affect spouse relationship satisfaction, but positively affected both children relationship satisfaction and satisfaction with social acquaintance relationship in old age. This suggests that the positive effects of smartphone use on inter-personal relationships in old age work only to improve relationships with children and social acquaintances, but not to enhance the relationship with one's spouse. This study implies that practical efforts to enhance the smartphone use and the level of informatization among older adults are needed to improve the inter-personal relationships and quality of life in old age.
International Journal of Knowledge Content Development & Technology
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v.10
no.3
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pp.69-86
/
2020
As the South Korean government has recently announced its intention to implement a three-year policy on building additional libraries and complex community centers as the community-based everyday life SOC project, society has shed new light on libraries as public service institutions. Accordingly, this study was conducted to determine the factors affecting resident satisfaction with public libraries, intention to use, and intention to recommend public libraries, for use as basic data to increase resident satisfaction and use of public libraries in South Korea. To this end, we conducted a survey on residents who have experience with using 13 public libraries designated as regional representative libraries in South Korea. The surveyed data was verified with a structural equation using AMOS. The results were as follows. First, all factors, such as material, facility, staff, program, and service, except location and space, had a significant effect on resident satisfaction with public libraries. Second, it was found that satisfaction had a significant effect on the intention to use and intention to recommend. The results of this study may contribute to qualitatively improving public library services by reflecting the changing needs of users, as well as social trends at the working level of libraries in South Korean society.
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