• 제목/요약/키워드: satisfaction surveys

검색결과 736건 처리시간 0.027초

강원지역 초등학교와 고등학교 영양사의 직무만족도에 관한 연구 (Job Satisfaction of Dietitians between Elementary School and High School)

  • 장미라;김명희
    • 대한영양사협회학술지
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    • 제9권1호
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    • pp.13-21
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    • 2003
  • Dietitians' satisfaction between elementary school and high school in KangWon Do region were surveys with questionnaires. 61 elementary school dietitians and 30 high school dietitians participated. The dietitians in elementary schools had higher scores in age, marital status, years at work, types of employment, average annual income and had lesser hours of work. In overall, elementary schools had higher percentage on self operation and on the period of their food distribution to students. High schools had higher percentage on conventional systems, freedom in the amount of food distribution, number of meals per day and the meal charge. It was clear that dietitians in high schools showed more interests in changing their careers due to the poor working environment and salary. The highest score was on the relationship with other coworkers and the lowest score was on the poor working environment and salary. In general, dietitians in both types of schools are not satisfied with their career, especially with the working environment and salary.

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자유글쓰기(Free Writing)를 활용한 이공계 글쓰기 수업의 효과 (Effect of Free Writing on Engineering and Science Writing)

  • 김혜경;최원영
    • 공학교육연구
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    • 제22권1호
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    • pp.48-54
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    • 2019
  • This study examined the effects of free writing in writing class targeted for engineering students on their writing skills. To assess the effects, we have asked 100 engineering students from writing class to write free writing, classifying them as the test group(N=50) and the control group(N=50). We have also compared their learning effect, their writing ability, and learning satisfaction via pre and post intervention surveys. The results showed higher change in learning effect, interest in writing, learning attitude, writing ability, learning satisfaction in the test group compared to the control group. This positive change proves that free writing is a significant teaching method in writing class for engineering and science students.

대학 기숙사 관리 운영 주체별 만족도 비교 분석 - J 대학교를 중심으로 - (Comparative Analysis of Satisfaction by Subjects of College Dormitory Management - Focusing on the J University -)

  • 김근영;장명훈
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2021년도 봄 학술논문 발표대회
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    • pp.47-48
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    • 2021
  • In order to maintain the existence of a university in the era of infinite competition, it is actively promoting the establishment of a school dormitory, one of the welfare facilities, as a way to attract students who want to enter the university. In the past, university dormitories were built by the university and managed and operated on themselves, but recently, due to the poor financial situation of the university, university dormitories promoted BTL method that private construction company built dormitories and rented them for a certain period of time to manage and operate. J University has dormitories managed and operated by itself and dormitories managed and operated by entrusting the private sector. User satisfaction surveys are conducted on two dormitory facilities with different management and operation organizations, and the contents of the survey are compared and analyzed. This study is expected to be used as basic data when planning a dormitory remodeling project or a new dormitory establishment project in the future.

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키즈카페의 유형별 공간특성과 이용자 만족도 분석 연구 (A Study on the Spatial Characteristics and the User's Satisfaction by Types of the Kids Cafes)

  • 문자영;신경주
    • 한국실내디자인학회논문집
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    • 제21권6호
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    • pp.23-34
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    • 2012
  • There is a demand for a complex cultural space of play, leisure and education, a kids cafe, which will replace a playground just for kids as awareness for the need of a space where parents can spend leisure time with their own children and can take a rest grows, Thus, this study aims to find features for user satisfying kids cafes by conducting observations of the kids cafes and user survey. This study selected 12 kids cafes, 3 kids cafes per type (play focused, cafe or restaurant focused, education focused, multipurpose focused), in Seoul which were built after 2007 and conducted surveys on space planning and spatial characteristics by users and types and the level of satisfaction. As a result, the play focused kids cafes are used the most and the multipurpose focused kids cafes are used the second most. So the reason for using kids cafes is for the play of children. Also the overall satisfaction level for kid cafes were above the average except for the price. The result of this study showed that there was differences of satisfaction based on the type of user satisfaction, size of children space, finishes, colors, furniture and accessories, sanitary conditions. For the overall satisfaction, users were satisfied with the interior space, however, users were unsatisfied with functional parts, such as toys, foods and educational program. The results of the analysis showed that based on the types of the kids cafes, users' satisfaction rate for space size for the children, finishes, colors, furniture and accessories, sanitary conditions were different and for the functional parts, the satisfaction rate was different in all aspects. Also, in overall, the educational focused type users showed higher satisfaction rate than other users. Finally, the level of satisfaction is different by type of kids cafes and we have to consider the level of satisfaction of the users in order to plan kids cafes which meet the demand of the users.

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군 격오지 원격의료서비스 질이 고객충성도에 미치는 영향: 이용만족도의 매개효과 (Effect of Quality of Telemedicine Services in Remote Areas of the Military on Customer Loyalty: Mediation Effect of User Satisfaction)

  • 김동환;남진영
    • 한국병원경영학회지
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    • 제27권2호
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    • pp.34-43
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    • 2022
  • Objective: Telemedicine service is gaining importance in remote military areas. This study aimed to explore the mediating effect of user satisfaction on the association between military telemedicine service's quality and customer loyalty. Methods: The research data comprised the results of a satisfaction survey on 1,116 military telemedicine satisfaction surveys conducted from November 1 to November 31, 2021. T-tests and ANOVA were analyzed to confirm the difference in satisfaction and loyalty according to the general characteristics of the study subjects. User satisfaction, customer loyalty, and mediating effects were analyzed using multiple linear regression analysis. Results: Among the study subjects, 458 were affiliated with the Army, 68 with the Navy, and 36 with the Air Force. Among the quality of telemedicine service, tangibility, reliability, and empathy affected user satisfaction while reliability and empathy affected customer loyalty. Since the standardized coefficient beta of empathy was 0.150 (P=0.018), it was confirmed that it significantly affected customer loyalty by mediating user satisfaction. Conclusion: The telemedicine service's quality affects users' satisfaction and customer loyalty. Moreover, there was the mediating effect of user satisfaction on the association between telemedicine service and customer loyalty. Therefore, the reliability and reliability of the current telemedicine service can be improved through the replacement of outdated equipment and performance improvement, expansion of medicines in telemedicine units, and improvement of medical services through periodic CS education to increase the customers' satisfaction and loyalty.

The Influence of Event Quality on Brand Value, Satisfaction and Recommend Intention as perceived by Local Food Event Participants: Case of Miderdok Festival in Changwon Province

  • Kang, Hee-Seog;Park, Jeong-Mee;Lee, Sang-Mook
    • 한국조리학회지
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    • 제23권6호
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    • pp.135-142
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    • 2017
  • The purpose of current study was to identify the influence of event quality on brand value, satisfaction, and recommend intention as perceived by a local food festival participants. Survey was distributed to the Changwon Miderdok festival participants, 350 questionnaire surveys were distributed and 330 participants were employed for statistical analysis with erasing invalid responses. Based on the process of hypothesis verification on the formulated model, it suggested that motivation factors have significantly impact on evolvement element. Specifically, humanic and physical elements were significant predictors of both brand value and satisfaction, and all factors of event quality except convenience were critical antecedents of visitors' satisfaction. In current study, in addition, brand value has positive influence on satisfaction and satisfied visitors tried to recommend the destination to others. This study will help to develop meaningful marketing strategy for local food festival industry. Furthermore, this study will contribute to improve an attractive business model to increase profit for both local society and academic study related to local food festival.

골프 참여자의 재미 요인, 여가 만족, 심리적 웰빙 간의 구조적 관계에 관한 연구 (A Study on the Structural Relationship among Enjoyment Factors, Leisure Satisfaction, and Psychological Well-being in Golf Participants)

  • 범철호
    • 한국산학기술학회논문지
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    • 제16권12호
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    • pp.8336-8342
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    • 2015
  • 본 연구에서는 골프 참여자의 재미 요인, 여가 만족 및 심리적 웰빙 간의 구조적 관계를 실증적으로 분석하는 데 그 목적이 있다. 최종 322부의 설문지가 연구 자료로 이용되었으며, SPSS 18.0과 AMOS 18.0 프로그램을 활용한 결과는 다음과 같이 나타났다. 첫째, 골프 참여자의 재미 요인들은 여가 만족에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 단지 흥미만이 자아실현과 긍정적인 관계가 있는 것으로 나타났다. 셋째, 여가 만족은 자아실현을 높이는 것으로 나타났지만, 쾌락적 웰빙에는 통계적으로 유의한 영향이 나타나지 않았다.

거주 후 평가를 통한 모듈러 주택에 대한 인식 및 만족도 연구 (Study on Recognition and Satisfaction of Modular Housing through the Post Occupancy Evaluation)

  • 이정목;장옥연;김진솔
    • 한국주거학회논문집
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    • 제25권5호
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    • pp.63-71
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    • 2014
  • Recently, many researches on the supply of public rental-housings that utilize modular houses have been conducted for the expanded supply of public rental house and consumer-customized supply. For this reason, a research on recognition and satisfaction of residents who live in modular houses was conducted based on their evaluations on public rental houses utilizing actual modular houses. Consequently planning guidelines that would increase residency satisfaction was drawn. Surveys and interviews of 'The Gongneung Hee-mang Housing' were conducted, and analyses of descriptive statistics, multiple regression analysis and importance-satisfaction analysis were conducted. The post occupancy evaluations inform that to gain extra recognition by promoting advantages of modular houses and engaging in educational activities are needed. Dealing with issues such as external noises and vibrations, proper common facility, interior space plan, taking account of facility plan is also needed. This study would contribute to establish modular house planning, reflecting the residents' practical demands.

A Cross-cultural Analysis of Online Satisfaction, Service Failure and Recovery: An E-A-S-QUAL Approach

  • Park, Min-Jung;Kim, Min-Jeong
    • 한국의류학회지
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    • 제35권6호
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    • pp.700-711
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    • 2011
  • The purposes of the study were to identify the online service attributes that contribute to online consumer experiences of satisfaction, service failure, and service recovery and to examine whether differences exist in these attributes between U.S. and Korea. E-A-S-QUAL provided a useful framework for the study. Focus group interviews and web surveys were conducted by utilizing college students in both countries. No significant cultural differences were found in online service dimensions of service satisfaction. Personalization was the most frequently mentioned online service dimension of service satisfaction both in the U.S. and Korea. The findings showed significant cultural differences in terms of online service dimensions responsible for service failure and recovery. For Korean consumers, merchandising was one of the key online service dimensions of service failure, while efficiency was the important service dimension resulting in service failure for the U.S. consumers. In addition, for U.S. consumers, efficiency and personalization were the two most frequently mentioned service dimension for service recovery, while Korean consumers put more importance on the contact and information dimensions for service recovery. This study provided a comprehensive list of online service attributes important to online apparel retailing.

전문대학 공학계열 컴퓨터수업에서 학업만족도와 학업성취도 관련변인 연구 (Prediction of Academic Satisfaction and Academic Achievement Variables in Computer Education of Engineering College Class)

  • 주영주;정애경;이상철;한애리
    • 전기학회논문지P
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    • 제60권2호
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    • pp.56-62
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    • 2011
  • The purpose of the present study is to examine prediction of perceived usefulness of learning, school support and learning flow on academic satisfaction, academic achievement and absenteeism in computer education of engineering college. To meet the purpose of the present study, D university was chosen and, two surveys were conducted among the engineering students enrolled in the computer application class. The results of this study through multiple regression analysis indicated that perceived usefulness of learning and school support predicted significantly on satisfaction(${\beta}$ = .53, ${\beta}$ = .21), In addition, perceived usefulness of learning and learning flow predicted significantly on achievement(${\beta}$ = .23, ${\beta}$ = .24), but absenteeism didn't predict significantly on any variables in this study. The results of this study suggested that perceived usefulness of learning, school support and learning flow should be considered as the important elements for designing instructional courses to enhance students' satisfaction and achievement in college education.