• Title/Summary/Keyword: satisfaction factors

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가철성 의치장착 노인의 만족도에 영향을 미치는 융합적 요인 (The Convergence factors on Denture satisfaction in the Elderly with Removable denture)

  • 유상희;강은정
    • 한국융합학회논문지
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    • 제10권12호
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    • pp.511-516
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    • 2019
  • 본 연구는 전주시에 거주하는 가철성 의치장착 노인의 의치만족도에 영향을 미치는 융합적 요인을 조사하고자 하였다(157명). 의치만족도 전체 평균은 3.62로 나타났다. 의치만족도의 세부요인별 만족도는 저작 만족도(3.81), 의치고정 만족도(3.66), 일반적 만족도(3.46) 순이었다. 의치만족도에 영향을 미치는 융합적 요인은 주관적 구강건강상태, 여가활동 여부, 한 달 용돈, 의치관련 정기적 치과방문이었다. 결과적으로 의치만족도에 영향을 미치는 요인은 의치와 관련된 특징보다는 의치장착자의 일반적 특성이 대부분이었다. 따라서 의치의 만족도를 높이기 위해 의치장착자의 사회적 요인(여가생활, 경제적 수준 등) 에도 관심을 기울일 필요가 있다고 생각된다.

도서관 장애인서비스 자원봉사자의 직무만족 영향요인에 관한 연구 (Research on Factors for Job Satisfaction of Library Volunteers for the Disabled)

  • 장보성;남영준;이준기
    • 한국비블리아학회지
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    • 제25권1호
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    • pp.217-237
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    • 2014
  • 본 연구는 장애인 대상 도서관 자원봉사자들의 직무만족에 영향을 주는 요인에 대해서 분석하였다. 이를 위해 국내외 학자들의 선행연구를 중심으로 자원봉사자 직무만족의 영향요인을 종합적으로 고찰한 후 요인들을 추출하였다. 연구결과 개인특성요인 중 결혼여부, 연령, 학력, 봉사활동 참여경로에 따른 직무만족에 차이가 있었으며, 참여동기요인 중 이기적 동기는 직무만족에 영향을 미치고 있으나, 이타적 동기는 직무만족에 영향을 미치지 않았다. 환경요인은 보상모델, 이전 경험, 역할모델 모두 직무만족에 영향을 미치지 않았으며 활동가치인식요인 중 기대합치, 업무적절성이 직무만족과 정적인 것으로 나타났다.

농촌관광 방문객의 만족결정요인 (Satisfaction Decision Factors of Visitors of Rural Tourism)

  • 장경수
    • 한국콘텐츠학회논문지
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    • 제10권7호
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    • pp.396-403
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    • 2010
  • 본 연구는 농촌관광의 수요자인 방문객들의 만족도를 측정할 수 있는 측정문항을 도출하고, 도출된 만족도 측정문항을 이용하여 방문객의 전반적인 만족에 영향을 미치는 만족결정요인을 파악하는데 목적이 있다. 이러한 연구목적을 달성하기 위하여 경기도 양평군 소재 농촌체험마을 방문객을 대상으로 조사를 실시하였다. 선행연구의 검토를 통해 농촌관광 방문객의 만족도를 측정할 수 있는 측정문항은 24개 문항으로 도출하였다. 구조방정식모델을 이용하여 실증분석을 한 결과, 농촌관광 방문객 만족결정요인은 체험프로그램, 비용, 인솔자, 농촌성 등 4개 요인으로 나타났다.

제주 마라도의 관광만족도와 관광 유인요인 연구 - 관광객을 중심으로 - (Factor of Tourism Attraction and Tourism Satisfaction in Jeju Island - Focused on Tourist -)

  • 변경화;강은정;김규한
    • 한국농촌건축학회논문집
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    • 제16권2호
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    • pp.45-54
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    • 2014
  • This study aims to examine factor of tourism attraction and tourism satisfaction in order to product plan of tourism policies related to architecture and urban design focused on Marado, Jeju Island. For that, a questionnaire is conducted by tourists who visit to Marado. The results are as follows. 30s and 40s tourists evaluate that Marado is more attractive in natural environment rather than 60s. Tourists who visit more than four times to Marado evaluated low in satisfaction for landscape of Marado but tourists who reside in other area not Jeju evaluate higher in satisfaction for landscape. The difference of residence areas shows same result in tourism attraction factors. Tourists participating in tour activities show higher in satisfaction rather than no-participants but the difference between participants and no-participants is not showed in tourism attraction factors. Tourism attraction is extracted four factors; natural environment, architectural environment, economic efficiency and psychological factor. The factors of natural environment and architectural environment have the relation with satisfaction but the factors of economic efficiency and psychology do not show no relation with satisfaction.

한방병원입원환자의 환자만족도에 영향을 미치는 요인 (Factors Affecting In-Patient Satisfaction of Oriental Hospital)

  • 박용억
    • 보건교육건강증진학회지
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    • 제14권1호
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    • pp.97-113
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    • 1997
  • It is very important to estimate the patients satisfaction level with medical services, to classify the objectvies according to the patients characteristics and sub-satisfaction factors. The purpose of this study is to determine the factors affecting satisfaction in oriental hospital. The 549 patients' hospitalized in five oriental hospital in Taegu city and one oriental hospital in Kyungbuk province were selected for this study. The results summarized are as follows. l. The general characteristics of 549 objectvies were included gender, age, education, occupation, income level, length of stay, health status of hospitalized, and expectation for medical care. 2. Patients characteristics affecting patients total satisfaction, as for age(b=0.05), health status of patients(b=-0.052), and expectation for medical care(b=0.117) were significant, while gender, education, job, income level, and length of stay were not. As the factors according to patients satisfaction, accessibility(b=0.09l), doctor's kindness(b=0.357), staff kindness(b=0.137), nurse's skills(b=0.111), hospital facilities(b=0.211), and medical fee(b=-0.160) were significant. In total patients' satisfaction, Doctor's kindness was the most significant of prediction variables. In general the factors affecting In-patient satisfaction of oriental hospital was highly associated with doctor's kindness.

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맞음새 관련 요인과 의복평가기준이 의복만족도에 미치는 영향 -체형, 치수중요성, 활동중요성을 중심으로- (Effects of Fit-Related Factors and Clothing Evaluation Criteria on Clothing Satisfaction)

  • 박선미;안은정
    • 한국지역사회생활과학회지
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    • 제25권3호
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    • pp.373-382
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    • 2014
  • This study was explored the relationship of fit-related factors and, clothing evaluation criteria to clothing satisfaction. A total of 247 completed responses were obtained from a convenient sample of female students in their twenties. The statistical analysis methods included factor analysis, an ANOVA, and a multiple regression analysis. First, clothing evaluation criteria included practicality, product trait, and symbolism. Second, a comparison of clothing evaluation criteria and clothing satisfaction in groups divided by fit-related factors showed significant differences. In particular, the fat body type group showed higher level of the product trait and the thin body type group showed lower level of clothing satisfaction. The high activity group showed higher levels of clothing evaluation criteria and lower level of clothing satisfaction. Third, body type perception (-) and activity importance (-), fit-related factors, and practicality (+), clothing evaluation criterion had significant effects on clothing satisfaction. Therefore, These results suggest that fashion firms should make efficient use of fit-related factors and clothing evaluation criteria to enhance consumers' clothing satisfaction and to stimulate their purchase intention toward fashion goods.

Factor Affecting Customers Satisfaction About Banking Services: Evidence from Agribank, Vietnam

  • NGUYEN, Dung Thi;NGUYEN, Ha Quang;PHUNG, Hanh My Tran;THAN, Hoang Viet
    • The Journal of Asian Finance, Economics and Business
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    • 제9권6호
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    • pp.373-380
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    • 2022
  • Today, customer satisfaction is the most important issue for Vietnamese banks. There are numerous factors that influence bank customers' satisfaction. The study investigates the factors that influence customer satisfaction with deposit services at the Vietnam Bank for Agriculture and Rural Development (Agribank) in Bac Giang province, Vietnam, and analyses the impact of each component. The authors used 5-point Likert scales to assess whether elements were related to the factors determining consumer satisfaction with Agribank's deposit service. To perform this study, exploratory factor analysis (EFA) and multiple regression were used to find factors determining customer satisfaction with Agribank services. Customers that use deposit services at Agribank in Bac Giang province, Vietnam, provided samples of 300 survey questionnaires for this study. SPSS software is used to examine the data. Customers' satisfaction with Agribank's deposit service is influenced by six factors, including reliability, responsiveness, service capabilities, empathy, tangible means, and service price, according to the study. This finding also offers some recommendations for improving service quality in local Vietnamese banks to gain a competitive advantage.

미취학 자녀를 둔 어머니의 부모역할만족도 영향요인 (Factors Influencing Parental Satisfaction of Mothers with Preschool Children)

  • 정혜민;김혜영
    • 여성건강간호학회지
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    • 제22권3호
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    • pp.117-127
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    • 2016
  • Purpose: The purpose of the study was to identify degrees of parenting stress, parenting efficacy, parenting behavior and parental satisfaction, and to identify factors influencing parenting satisfaction of mothers who had preschool children. Methods: The research participants were 176 mothers. All of mothers had preschool children, aged 2 to 6 years old, and attended one of 3 day care centers or 2 Kindergartens located in J city. Data were collected by convenience sampling using self-report questionnaires which contained items on general characteristics, parenting stress, parenting efficacy, parenting behavior, and parenting satisfaction. Data were analyzed using descriptive statistics, t-test, ANOVA, correlation, and multiple regression. Results: The average level of parenting satisfaction of mothers with preschool children was $5.38{\pm}0.79$. Positive parenting behavior and affective parenting efficacy were verified factors influencing parental satisfaction. These factors accounted for 41.4% of parental satisfaction. Conclusion: The results indicate that positive parenting behavior and affective parenting efficacy have the biggest impact on parental satisfaction. The results of this study provide the basic data for the development of parental education program aimed at improving parental satisfaction of mothers who have preschool children.

한의대생의 교육 만족도 및 한의학 신뢰도에 대한 영향 요인 연구 (A Study on the Factors affecting Korean Medical Students' Satisfaction with Education and Trust in Korean Medicine)

  • 한예진
    • 대한한의학방제학회지
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    • 제32권1호
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    • pp.91-98
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    • 2024
  • Objective : This study aimed to investigate Korean medical students' satisfaction with Korean medicine education and their trust in Korean medicine. It also explored the factors affecting satisfaction with Korean medicine education and trust in Korean medicine. Methods : Based on a total of 381 survey responses, the satisfaction with Korean medicine education, reflection of educational needs, trust in Korean medicine, reasons for maladjustment to education, and suggestions for improving education were analyzed. Results : Satisfaction with Korean medicine education and trust in Korean medicine were generally above average. However, reflection of educational needs was below average. It was found that the curriculum should be rearranged according to the needs of premedical students and medical students. The factors affecting satisfaction with Korean medicine education were gender, academic year, dropout experience, trust in Korean medicine, and reflection of educational needs. Factors affecting trust in Korean medicine were gender, academic year, and satisfaction with Korean medicine education. Conclusion : This study found that satisfaction with Korean medicine education and trust in Korean medicine have a reciprocal relationship. To improve students' satisfaction and adjustment to Korean medicine education, it is necessary to implement strategies to increase students' trust in Korean medicine. In addition, it is important for students and instructors to collaborate on curriculum design by establishing a feedback system that reflects students' needs.

세무대리인 만족요인에 관한 연구 (A Study on the Satisfaction Factors of Clients on Tax Preparers)

  • 하갑진;최명교
    • 경영과정보연구
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    • 제17권
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    • pp.335-358
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    • 2005
  • The purpose of this study is in investigating the tax clients for their relationship with tax preparers and the general levels of characteristics for the taxation objects, and establishing significant relationships of the two major factors-satisfaction factors and characteristics of the clients-on the satisfaction of the clients. The results of this study will provide an important basic data required for rational management of tax clients. A total of 20 sub-hypotheses were used, which can essentially be summarized into the following three major statements. The hypotheses investigation results can be summarized as below. First, as for the characteristic factors of the preparer, the taxation knowledge factor and the client satisfaction factor were found to be in a significant median positive relationship, and the experience factor and the client satisfaction factor were found to be in a relatively less significant relationship. Second, the factor on the relationship with the preparer and the client satisfaction factor were all found to be in a highly significant positive relationship. Third, in order to measure the characteristics of the taxation objects, relationships between potential tax reductions factor, probability of taxable income adjustments factor, and the client satisfaction factor were analyzed, and they were found to have positive relationships of relatively high significance. Fourth, the average for the client satisfaction factor by industry was found to be the highest for the manufacturing industry, followed by wholesalers and retailers. Other sectors showed little deviation from the average of 4.9, but this factor was not statistically significant. Fifth, the average difference examination of the satisfaction levels for the clients with or without experience of taxable income adjustments showed that those without experience of taxable income adjustments had higher satisfaction levels. Sixth, 12 study hypotheses had been proposed in order to investigate the relationship between the client satisfaction factors and the client satisfaction levels according to the characteristics of clients. Among the 12 sub-hypotheses, except for the study hypothesis of investigating the relationship between the tax preparer's taxation knowledge and the client's satisfaction levels according to the experience of taxable income adjustments, 11 study hypotheses were all not adopted.

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