• Title/Summary/Keyword: relationship-making factors

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The Causal Relationship on Quality-centered Organizational Culture and Its Impact on Service Failure and Service Recovery

  • Suk, Jong-Bae;Chung, Soong-Hwan;Choi, Kang-Hwa;Park, Ji-Young
    • International Journal of Quality Innovation
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    • 제10권1호
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    • pp.37-51
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    • 2009
  • The purpose of TQM (Total Quality Management)-centered organizational culture is to enhance the efficiency of business through the proper allocation and concentration of restricted resources. In order to maximize the corporate profitability through customer satisfaction, what kind of, when and how many resources should be allocated and managed to the preventive TQM activities and corrective TQM activities have become a very important decision making factors at the point of high management. This study aims to identify the causal relationships of quality-centered organizational culture on service quality and customer satisfaction relating to service failure in food service industry. And this study is intended to discover the factors of quality-centered organizational culture which impacts on service recovery justice after service failure happens, and it can be helpful for the top managers to make a decision to how to form corporate structural culture.

캠핑동기에 따른 캠핑장 선택속성 의사결정의 프레임워크 구축에 관한 연구 (The Framework of Decision Making for Choice of Camping Site Selection Attributes according to Camping Motivation)

  • 추승우
    • 디지털융복합연구
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    • 제13권10호
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    • pp.225-234
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    • 2015
  • 본 연구는 캠핑장 선택속성의 의사결정 융복합 프레임워크 구축을 위해 의사결정의 세부단계를 알아보기 위해 수행되었다. 첫째, 캠핑참여동기 및 캠핑장 선택속성을 파악하기 위하여 요인분석이 수행되었고, 둘째, 캠핑참여동기 유형에 따른 캠핑장 선택속성에 미치는 영향관계 분석, 셋째, 캠핑장 선택속성이 만족과 행동의도에 어떠한 영향관계를 미치는지를 검정하기 위해 회귀분석이 수행되었다. 캠핑참여동기로 5개 요인이 도출, 캠핑장 선택속성은 4개 요인이 도출되었으며, 이 캠핑참여동기의 유형에 따라 캠핑장 선택속성에 미치는 영향력이 다르다는 것을 알게 되었다, 그리고 마지막으로 캠핑장 선택속성은 캠핑객의 만족 및 행동의도에 영향을 미친다는 것을 알게 되었다. 이와 같은 결과는 캠핑장 운영자들은 세분화된 캠핑참여동기를 바탕으로 운영하고 있는 캠핑장이 반드시 갖추어야할 속성들에 대해 알게 해 주었고, 실제 캠핑객의 만족 및 행동의도에 미치는 선택 속성들을 파악함으로써 캠핑 사이트 개발자들의 개발계획 수립을 위한 가이드라인을 제시해 준다.

환경 쟁점 수업에서 찬반토론이 학생들의 의사 결정에 미치는 영향 (Effects of Pro-Con Discussion on Students' Decisions in a Class Introducing Environmental Issues)

  • 홍상미;이재영
    • 한국환경교육학회지:환경교육
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    • 제21권1호
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    • pp.16-30
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    • 2008
  • This study was aimed at finding what effects pro-con discussion classes have on students' environmental decisions and set a series of research questions as follows. First, in a small group discussion, how a student's environmental decision is affected by opinions of other students in the same group. Second, what would be the relations between a students' personal factors including gender, environmental knowledge, attitude, and behavior and their decisions. A decisional experiment was applied to 185 students consisting of 2 girl classes and 4 boy classes of K highschool located in Kongju City, Chungnam. These students were taking 'Ecology and Environment' as one of the few general selective subjects once a week. Decision issue introduced to the experiment was regarding of constructing a wind power station on Baekdu Mountains which is protected by the law. This issue can be characterized as not conflict between conservation and development but conflict between two different types of environment friendly approaches that make students experience more difficult while making a decision. The results of this study an be summarized as follows. First, after taking the class introducing environmental issues and having a debate other students on the issue both within a small group or all classmates together, just less then 30% of the students changed their selections. Second, students were found to be affected by other students' opinion while making his or her own decision. Third, no relationship was found to be statistically considerable between students decisions and their personal factors except of their courses, liberal or science.

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인지된 내적 외적 보상이 간호사의 직무 열정에 미치는 영향 (Perceived Intrinsic and Extrinsic Rewards on Nurses' Job Enthusiasm)

  • 김재희
    • 한국응용과학기술학회지
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    • 제38권6호
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    • pp.1423-1432
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    • 2021
  • 본 연구는 제5차 근로환경조사(2017) 자료를 사용하여 간호사의 보상과 직무 열정과의 관련성을 파악하고자 수행되었다. 연구대상은 확률표집에 의해 표집된 전국의 간호사 359명이다(청년 간호사 집단 218명, 중년 간호사 집단 141명). 내외적 보상의 직무 열정에 대한 영향은 일반선형모형분석을 통해 파악하였다. 연구결과를 보면, 전체 간호사집단에서는 의사결정 참여, 성취감, 자존감, 경력발전 전망, 합당한 업무인정, 일-삶의 균형의 외적 보상 등이 직무 열정에 영향을 미치는 요인이었다. 반면 청년 간호사 집단에서 의사결정 참여, 성취감, 자존감, 경력발전 전망, 일-삶의 균형 등이, 중년 간호사 집단에서는 성취감, 자존감, 합당한 업무인정 등이 직무 열정에 영향요인이었다. 결론적으로 간호사들의 직무 열정을 높여주기 위해 의사결정 참여, 성취감, 자존감, 경력발전 전망, 합당한 업무인정, 일-삶의 균형 등을 포함하는 보상체계를 구축할 필요가 있다. 또한 보상체계 구축 시 연령 집단를 고려함으로써 효율성을 기할 수 있을 것이다.

산업체 단체급식 종사자의 직무특성과 직업몰입, 직무만족 간의 구조적인 인과관계에 관한 연구 (A Study on the Structural Causal Relationship between Job Characteristics, Job Commitment, and Job Satisfaction of Industrial Organization Food Service Workers)

  • 손은수;이종호
    • 한국조리학회지
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    • 제23권4호
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    • pp.193-202
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    • 2017
  • This study conducted a survey on 414 industrial organization food service workers in the Kyungnam area to find out the effect relationship of the job characteristics of organization food service workers and its effects on job commitment and job satisfaction by recognizing the need for job application through the job characteristic model, which was the beginning of the intrinsic motivation theory for the job of organization food service workers. To accomplish the purpose of this study, the method to analyze the survey was undertaken by using the SPSS 23.0 and Amos 21.0 statistic package program via a data coding process for collected data processing. We can confirm from the analysis results that there is a statistically significant causal relationship in all factors, except task identity, which is a sub factor of job characteristic. This result reaffirms the results of previous research by showing that the worker must be allowed to ensure completion of the entire job when performing the job as the job itself is not one part of the processes. Decision-making autonomy must be given in the work process when the worker performs their job in order to raise job satisfaction and furthermore to increase job commitment. The limitation of this study is that there are limits that making generalization as the study was conducted on industrial organization food service workers in the Kyungnam area as extracted samples.

진로장벽과 진로결정 자기효능감 및 진로준비행동 간의 관계 - 중국 랴오닝 지역 대학생을 중심으로 - (The Relationship between Career Barriers, Career Decision Self-Efficacy, and Career Preparation Behavior - Focusing on College Students in Liaoning, China -)

  • ;송태임
    • 한국의류산업학회지
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    • 제25권2호
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    • pp.230-240
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    • 2023
  • This study attempts to reveal the causal relationship between certain variables, with the objective being to investigate the influence of career disability on self-efficacy and career preparation behavior of Chinese college students. In terms of data collection, online surveys were conducted during the period spanning September 1 to September 20, 2022 targeting fourth-year university students living in Liaoning, China. A total of 536 completed surveys were used for the final analysis, and the SPSS 25.0 program was employed in this regard. The results of the study confirmed that the career barriers of Chinese college students had both positive and negative effects on career decision-making self-efficacy and career preparation behavior, signaling a partial causal relationship. This indicates that career barriers are not only negative factors in career decision-making or career preparation. The current study is meaningful in that the results can serve as the basis for future studies, as the work itself investigated the influence of career barriers on career decision self-efficacy and career preparation behavior; additionally, the results were quantified. It is anticipated that there will be further studies on such influences considering the diverse variables of career barriers, career decision self-efficacy, and career preparation behavior. The results of this study are expected to provide useful information on career preparation to Chinese college students - information which can be used as empirical data.

Banking Sector Depth and Economic Growth: Empirical Evidence from Vietnam

  • LE, Thi Thuy Hang;LE, Trung Dao;TRAN, Thi Dien;DUONG, Quynh Nga;DAO, Le Kieu Oanh;DO, Thi Thanh Nhan
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.751-761
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    • 2021
  • The Vietnamese economy is a developing country that has brought many opportunities and challenges for the banking system. Commercial banks have developed strongly from quality to quantity, which plays a vital role in developing the economy. They play an important role in capital formation, which is essential for the economic development of a country. They provide financial services to the general public and businesses, ensuring economic and social stability and sustainable growth of the economy. Therefore, the relationship between bank depth and economic growth is of importance in research. This paper used a VAR (Vector Autoregressive Models) estimator for time series data models. The data is collected quarterly from the first quarter of the year 2000 to 2020. The study uses the VAR model to examine the causal relationships of economic growth, growth in money supply expansion, private sector capital requirement, and banks' domestic credit. The results indicate a general short-run relationship between banking sector depth and economic growth with a positive connection, but in the long term, the relationship between these variables can be reversed because of other macro factors. The findings show the two-way causal relationship between GDP growth and banking depth factors. This research contributes to policy-making by underlining the banking sector depth determinants when setting regulations and policies to develop the banking sector.

위탁 급식 점포의 메뉴 운영 요인이 메뉴 효율성에 미치는 영향 (The Influence of Menu Factors on DEA Menu Efficiency in Contract-Foodservice Operations)

  • 박주연;최규완;김태희
    • 동아시아식생활학회지
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    • 제18권2호
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    • pp.242-252
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    • 2008
  • The objective of this study was to suggest a new efficiency measurement indicator for evaluating the menu management efficiency of decision making units(DMUs) in contract-foodservice operations and to determine the relationship between the DEA(data envelopment analysis) menu efficiency score and menu factors. The results of applying DEA revealed relatively efficient types of service and frequency of meals. The efficient service was shown as a self-service type that operates Monday to Saturday. The considered menu factors included meal price, food cost per meal, meal counts, number of menu items, use of favorite menu use, forecasting error, accuracy of ordering, ratio of inventory, ratio of food loss, use of processed foods and use of prepared vegetables are considered. There were significant correlations between the DEA score and meal price, meal counts, number of menu items, ratio of food loss, accuracy of ordering and use of processed foods respectively. According to the regression results, menu price had a positive influence on the DEA menu efficiency score, and food cost per meal and the use of prepared foods had negative influences respectively.

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Accessibility to Industrial Factors and Business Performance: A Case Study of Female Entrepreneurs in Sri Lanka

  • SALFIYA UMMAH, Mohamed Abdul Cader;HALEEM, Athambawa
    • The Journal of Asian Finance, Economics and Business
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    • 제8권8호
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    • pp.127-135
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    • 2021
  • This study aims to examine the impact of accessing industrial factors in enhancing business performance with special reference to Muslim women entrepreneurs in Sri Lanka. Industrial factors are industrial resources available to Muslim women entrepreneurs in Sri Lanka and it was measured using the dimensions of resource accessibility and government and non-governmental support. A structured questionnaire was used to collect data from 260 women entrepreneurs from the Muslim community who are registered with the chamber of commerce in the three districts of the Eastern province of Sri Lanka, using a simple random sampling technique. Structural Equation Modeling with AMOS was used as the data analysis technique. The structural model showed that resource accessibility had a significant and positive relationship with business performance, whereas government and non-governmental support did not significantly influence business performance. Especially, Muslim women entrepreneurs in Sri Lanka do not show interest in getting support such as finance, training, and other necessities from government and non-government organizations as well as business development support agencies. Trade chambers and decision-making authorities may use this finding to gain insights and develop strategies to enhance the business performance of women entrepreneurs.

Correlation Analysis of Atmospheric Pollutants and Meteorological Factors Based on Environmental Big Data

  • Chao, Chen;Min, Byung-Won
    • International Journal of Contents
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    • 제18권1호
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    • pp.17-26
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    • 2022
  • With the acceleration of urbanization and industrialization, air pollution has become increasingly serious, and the pollution control situation is not optimistic. Climate change has become a major global challenge faced by mankind. To actively respond to climate change, China has proposed carbon peak and carbon neutral goals. However, atmospheric pollutants and meteorological factors that affect air quality are complex and changeable, and the complex relationship and correlation between them must be further clarified. This paper uses China's 2013-2018 high-resolution air pollution reanalysis open data set, as well as statistical methods of the Pearson Correlation Coefficient (PCC) to calculate and visualize the design and analysis of environmental monitoring big data, which is intuitive and it quickly demonstrated the correlation between pollutants and meteorological factors in the temporal and spatial sequence, and provided convenience for environmental management departments to use air quality routine monitoring data to enable dynamic decision-making, and promote global climate governance. The experimental results show that, apart from ozone, which is negatively correlated, the other pollutants are positively correlated; meteorological factors have a greater impact on pollutants, temperature and pollutants are negatively correlated, air pressure is positively correlated, and the correlation between humidity is insignificant. The wind speed has a significant negative correlation with the six pollutants, which has a greater impact on the diffusion of pollutants.