Culinary science and hospitality research (한국조리학회지)

Culinary Society of Korean Academy (한국조리학회)
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A Study on the Structural Causal Relationship between Job Characteristics, Job Commitment, and Job Satisfaction of Industrial Organization Food Service Workers

산업체 단체급식 종사자의 직무특성과 직업몰입, 직무만족 간의 구조적인 인과관계에 관한 연구

  • Son, Eun-Su (Dept. of Culinary Art & Baking, Changwon Moonsung University) ;
  • Lee, Jong-Ho (Dept. of Foodservice Management, Kyungsung University)
  • 손은수 (창원문성대학교 호텔조리제빵과) ;
  • 이종호 (경성대학교 외식서비스경영학과)
  • Received : 2017.06.17
  • Accepted : 2017.06.26
  • Published : 2017.06.30
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Abstract

This study conducted a survey on 414 industrial organization food service workers in the Kyungnam area to find out the effect relationship of the job characteristics of organization food service workers and its effects on job commitment and job satisfaction by recognizing the need for job application through the job characteristic model, which was the beginning of the intrinsic motivation theory for the job of organization food service workers. To accomplish the purpose of this study, the method to analyze the survey was undertaken by using the SPSS 23.0 and Amos 21.0 statistic package program via a data coding process for collected data processing. We can confirm from the analysis results that there is a statistically significant causal relationship in all factors, except task identity, which is a sub factor of job characteristic. This result reaffirms the results of previous research by showing that the worker must be allowed to ensure completion of the entire job when performing the job as the job itself is not one part of the processes. Decision-making autonomy must be given in the work process when the worker performs their job in order to raise job satisfaction and furthermore to increase job commitment. The limitation of this study is that there are limits that making generalization as the study was conducted on industrial organization food service workers in the Kyungnam area as extracted samples.

Keywords

References

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