• 제목/요약/키워드: quality standardization

검색결과 803건 처리시간 0.022초

서비스접점 프로세스의 표준화 평가지표 개발에 관한 연구 (A Scale for Measuring Standardization of Service Encounter Process)

  • 서창적;이세영
    • 품질경영학회지
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    • 제36권4호
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    • pp.47-55
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    • 2008
  • This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

군수분야 표준화업무 발전방안 (A Study on the Development of the Defense Standardization System)

  • 정지선;권택만;황우열
    • 품질경영학회지
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    • 제40권3호
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    • pp.295-305
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    • 2012
  • Purpose: This study identified the standardization activities from the early stage of acquisition to disposal during the materiel life cycle and proposed the improvement of standardization process. Methods: Through improvement of duplicated deliberation for the revision of military specification, unification of technical change proposal reception organization, and resolution between the conflicting parts of laws and regulations, simplifying the standardization procedure and strengthening linkages between the civilian standards were gained. Results: We have redefined the concept of the standards and standardization in the field of defense and proposed the standards-driven documentary standards as a measurement standards and reference standards to expand the activities. Conclusion: Through a standardization survey, we came to conclusion that we need to change the concept of standardization in the field of national defense from making the specification to using the means of efficient management of military resources.

국내 한약재의 유통상 품질 문제점과 포장표준화를 통한 대응방안 고찰 (A Review on Quality Control of Korean Medicinal Herbs Through Packaging Standardization)

  • 가진동;김재능;박수일;이윤석
    • 한국포장학회지
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    • 제13권2호
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    • pp.43-50
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    • 2007
  • The production, distribution, and consumption of Korean medicinal herbs have increased every year because of an increase of health considerations. But there are no sufficient standardization procedures in packaging and distribution systems related to these herb products. The standardization of packaging material and dimension could be a good addition for establishing proper quality control methods for Korean medicinal herbs. Medicinal herbs deteriorate under physical, chemical and biological hazards such as oxidation, textural change under high moisture content, color change by light, sanitation problems by insect invasion and contamination. Packaging standardization with proper functional packaging materials is critical to ensure the qualities of medicinal herbs. Also, storage and distribution efficiencies can be improved by achieving packaging dimension standardization. This review summarizes recent research trends related to quality evaluation methods and major quality deterioration factors of Korean medicinal herbs. This paper also offers reviews on some of problems and challenges in current packaging and distribution systems of medicinal herb industries and briefly suggests advanced quality control methods through packaging standardization.

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민.군 협력에 의한 중.장기 국방 표준화 로드맵 개발에 관한 연구 (A Study on Development of Mid and Long-term Roadmap of National Defense Standardization by the Commercial and Military Collaboration)

  • 박일광;공명복;성인철
    • 산업공학
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    • 제22권3호
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    • pp.287-301
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    • 2009
  • The purpose of this study is to develop a mid and long-term roadmap for "Commercial and Military Collaboration Standardization(CMCS) program." We developed three layer's roadmap through systematical process. The roadmap is composed of four targets, eight projects and forty-six tasks. To evaluate the quality of the roadmap, we applied checklist method and statistical analysis. Consequently, the quality is positive and it shows that the roadmap could apply for CMCS program. In addition, it is expected to contribute to the standardization between military supplies and commercial products.

표준화 로드맵 추진전략 - 건설분야 중심으로 - (Driving Strategy of Standardization Road-Map in Construction)

  • 김종걸;박용수
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2004년도 품질경영모델을 통한 가치 창출
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    • pp.284-288
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    • 2004
  • Standardization strategy is considered as an important approach for the organization growth and competitiveness. Major contents of standardization are the selection of standardization area and management of standardization timing under limited resources. The developments of standardization road map and its driving strategy in construction area are important policy subjects in view of investment scale and national economy. In this paper, we aim to survey on the standardization theory and its application in construction field and suggest research direction for driving strategy of standardization road map development.

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유통 상품의 데이터 품질 관리를 위한 데이터 표준화에 대한 연구 (An Empirical Study on Quality Improvement by Data Standardization for Distributed Goods)

  • 송장섭;류성렬
    • 한국컴퓨터정보학회논문지
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    • 제18권9호
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    • pp.101-109
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    • 2013
  • 데이터 품질 관리는 매우 중요하다. 본 연구는 효율적인 기업 데이터의 품질 관리를 위한 데이터 표준화 설계를 유통 상품 사례로 구축 방안을 제시하고 그 효과를 검증 하였다. 데이터 표준화 설계 방안으로 데이터 표준화 체계와 데이터 사전을 설계 하였다. 데이터 표준화 체계 설계를 위하여 데이터를 분류, 속성, 식별하였으며, 데이터 사전 설계를 위하여 데이터 사전 설계 프로세스와 단어 용어 도메인 코드사전을 구축하고, 데이터 표준화 설계 방안을 제시하였다. 제시한 데이터 표준화 방안의 효율성을 정량적, 정성적 방법으로 검증한 결과데이터표준화로 인한 데이터 품질은 24% 및 데이터 사전의 속성 설계인 일관성에 대한 데이터의 구조적 품질은 7% 향상되고, 유효함을 입증하였다.

The Effects of Standardization for the Nuclear Power Plants in Korea

  • Kim, Kyoung-Pyo;Kim, Seung-Su;Lee, Young-Gun
    • 품질경영학회지
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    • 제18권2호
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    • pp.69-80
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    • 1990
  • This paper highlights the economic effects of nuclear power plants standardization in Korea. The major effects of nuclear power plants standardization appear in the reduction of time-related costs. By using this major economic effects of standardization, an optimal plant mix of electric power until the year 2005 is suggested by means of WASP computer model. And the effects between the standardized case and the non-standardized case is compared.

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요구사항 불확실성, 통제 표준화, 상호작용이 소프트웨어 품질에 미치는 영향 (The Effects of Requirement Uncertainty, Control Standardization, Interactions on Software Quality)

  • 김기윤;나관식;양동구
    • Asia pacific journal of information systems
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    • 제12권4호
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    • pp.101-120
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    • 2002
  • Risk management or risk-based approach of software project management was developed to explain the effects of requirement uncertainty, control standardization, interactions on software quality. Based on a prior theory, five hypotheses were derived and empirically tested using a survey design. Data from 117 members in 3 SI companies support for the path model, and three of five hypotheses. The results showed that decreases in requirement uncertainty and increases in control standardization were directly associated with increases in the interactions between user and project teams, which, in turn, led to increases software quality. The findings suggested that the direct effect on software quality is primarily due to the interactions between user and project teams, rather than requirement uncertainty and control standardization.

표준화 교육 실태 및 표준화 교육이 기업 성과에 미치는 영향 분석 (Impact of Standardization Level and Education on Standardization on Performance of the Firm)

  • 노용휘;정원호;최동현
    • 기술혁신연구
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    • 제23권1호
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    • pp.37-60
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    • 2015
  • 글로벌 경쟁시대로 접어들면서 산업 분야를 막론하고 표준화의 중요성은 날로 증대되고 있다. 세계화가 진척됨에 따라 빠른 속도로 증가하는 국가 간 무역에서도 표준화를 통한 호환성 확보는 수출 경쟁력을 결정하는 필수적인 요소가 되고 있다. 본 연구에서는 이러한 표준 및 표준화에 대한 교육 실태와 표준화 교육이 기업의 성과에 미치는 영향에 대해서 연구하였다. 이를 위해 먼저 우리나라 정보통신 및 전기전자 기업을 샘플로 하여 표준화 교육의 실태를 확인하였다. 또한 기업의 표준 및 표준화 교육에 영향을 미치는 요인을 기업의 특성, 업종, 업력, 그리고 교육에 대한 필요성 인식의 측면에서 확인하였다. 그 결과 기업의 특성과 표준화 교육에 대한 필요성의 인식에 따라서 표준 및 표준화 교육의 수준이 양적으로 달라짐을 확인할 수 있었다. 마지막으로 이러한 표준 및 표준화 교육의 실시 수준이 기업의 성과에 어떻게 영향을 미치는 지를 확인하였다. 연구 결과 표준화 교육의 횟수 및 교육 인원은 기업의 R&D 수행과 생산 및 품질 개선으로 대표되는 기업의 성과에 긍정적인 영향을 미침을 확인하였다. 본 연구의 결과는 글로벌 경쟁에서 경쟁력을 확보하기 위한 방편으로 표준화 교육의 중요성에 대해서 확인하였다는 점에서 그 함의를 가진다.

한약재 품질관리실태에 대한 한방의료기관 종사자들의 인식도 (Recognition of Oriental Medical Doctors on the Quality Control of Herbal Medicine)

  • 김광수;유왕근
    • 대한예방한의학회지
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    • 제7권1호
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    • pp.87-102
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    • 2003
  • This study was conducted to examine recognition of oriental medical doctors on the quality control of herbal medicine and to provide useful information for the establishment of effective quality control system of herbal medicine. Data were collected from 202 oriental medical doctors working in oriental medical hospitals or clinics in Daegu-Gyungbuk province. Generally, there is a tendency that most respondents have low degree of recognition, trust and satisfaction of the quality control of herbal medicine while they think standardization and complete quality control systems of herbal medicine is needed highly. Thus, in order to increase confidence of consumers in herbal medicine, and to increase the utilization of oriental medical services, both strengthening of quality control systems and standardization and establishment of Oriental KFDA as a new government agency responsible for the work should be required.

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