• Title/Summary/Keyword: quality standardization

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A Scale for Measuring Standardization of Service Encounter Process (서비스접점 프로세스의 표준화 평가지표 개발에 관한 연구)

  • Suh, Chang-Juek;Lee, Se-Young
    • Journal of Korean Society for Quality Management
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    • v.36 no.4
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    • pp.47-55
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    • 2008
  • This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

A Study on the Development of the Defense Standardization System (군수분야 표준화업무 발전방안)

  • Jeong, Ji-Sun;Kwon, Taek-Man;Hwang, Woo-Yull
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.295-305
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    • 2012
  • Purpose: This study identified the standardization activities from the early stage of acquisition to disposal during the materiel life cycle and proposed the improvement of standardization process. Methods: Through improvement of duplicated deliberation for the revision of military specification, unification of technical change proposal reception organization, and resolution between the conflicting parts of laws and regulations, simplifying the standardization procedure and strengthening linkages between the civilian standards were gained. Results: We have redefined the concept of the standards and standardization in the field of defense and proposed the standards-driven documentary standards as a measurement standards and reference standards to expand the activities. Conclusion: Through a standardization survey, we came to conclusion that we need to change the concept of standardization in the field of national defense from making the specification to using the means of efficient management of military resources.

A Review on Quality Control of Korean Medicinal Herbs Through Packaging Standardization (국내 한약재의 유통상 품질 문제점과 포장표준화를 통한 대응방안 고찰)

  • Kah, Jin-Dong;Kim, Jai-Neung;Park, Su-Il;Lee, Youn-Suk
    • KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
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    • v.13 no.2
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    • pp.43-50
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    • 2007
  • The production, distribution, and consumption of Korean medicinal herbs have increased every year because of an increase of health considerations. But there are no sufficient standardization procedures in packaging and distribution systems related to these herb products. The standardization of packaging material and dimension could be a good addition for establishing proper quality control methods for Korean medicinal herbs. Medicinal herbs deteriorate under physical, chemical and biological hazards such as oxidation, textural change under high moisture content, color change by light, sanitation problems by insect invasion and contamination. Packaging standardization with proper functional packaging materials is critical to ensure the qualities of medicinal herbs. Also, storage and distribution efficiencies can be improved by achieving packaging dimension standardization. This review summarizes recent research trends related to quality evaluation methods and major quality deterioration factors of Korean medicinal herbs. This paper also offers reviews on some of problems and challenges in current packaging and distribution systems of medicinal herb industries and briefly suggests advanced quality control methods through packaging standardization.

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A Study on Development of Mid and Long-term Roadmap of National Defense Standardization by the Commercial and Military Collaboration (민.군 협력에 의한 중.장기 국방 표준화 로드맵 개발에 관한 연구)

  • Park, Il-Gwang;Kong, Myung-Bock;Sung, In-Chul
    • IE interfaces
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    • v.22 no.3
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    • pp.287-301
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    • 2009
  • The purpose of this study is to develop a mid and long-term roadmap for "Commercial and Military Collaboration Standardization(CMCS) program." We developed three layer's roadmap through systematical process. The roadmap is composed of four targets, eight projects and forty-six tasks. To evaluate the quality of the roadmap, we applied checklist method and statistical analysis. Consequently, the quality is positive and it shows that the roadmap could apply for CMCS program. In addition, it is expected to contribute to the standardization between military supplies and commercial products.

Driving Strategy of Standardization Road-Map in Construction (표준화 로드맵 추진전략 - 건설분야 중심으로 -)

  • Kim Jong-Gurl;Park Yong-Soo
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2004.04a
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    • pp.284-288
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    • 2004
  • Standardization strategy is considered as an important approach for the organization growth and competitiveness. Major contents of standardization are the selection of standardization area and management of standardization timing under limited resources. The developments of standardization road map and its driving strategy in construction area are important policy subjects in view of investment scale and national economy. In this paper, we aim to survey on the standardization theory and its application in construction field and suggest research direction for driving strategy of standardization road map development.

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An Empirical Study on Quality Improvement by Data Standardization for Distributed Goods (유통 상품의 데이터 품질 관리를 위한 데이터 표준화에 대한 연구)

  • Song, Jang-Seop;Rhew, Sung-Yul
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.9
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    • pp.101-109
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    • 2013
  • Data quality management is extremely important. In this study, we proposed data standardization for effective quality management of enterprise-owned data about distributed goods and validated its effectiveness by case study. For the standardization of data, we designed data category and data dictionary. Additionally, we categorized data and identified its attributes for data category design, and we developed design process for data dictionary and built the dictionary of word, term, domain and code for data dictionary design. And then we proposed output documents which have to be written for data standardization. Proposed data standardization approach is validated its efficiency by quantitative and qualitative measurement. and as a result the data quality of the data standardization improved 24% and the data quality of the consistency of the data dictionary improved 7%.

The Effects of Standardization for the Nuclear Power Plants in Korea

  • Kim, Kyoung-Pyo;Kim, Seung-Su;Lee, Young-Gun
    • Journal of Korean Society for Quality Management
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    • v.18 no.2
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    • pp.69-80
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    • 1990
  • This paper highlights the economic effects of nuclear power plants standardization in Korea. The major effects of nuclear power plants standardization appear in the reduction of time-related costs. By using this major economic effects of standardization, an optimal plant mix of electric power until the year 2005 is suggested by means of WASP computer model. And the effects between the standardized case and the non-standardized case is compared.

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The Effects of Requirement Uncertainty, Control Standardization, Interactions on Software Quality (요구사항 불확실성, 통제 표준화, 상호작용이 소프트웨어 품질에 미치는 영향)

  • Kim, Ki-Yoon;Na, Kwan-Sik;Yang, Dong-Gu
    • Asia pacific journal of information systems
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    • v.12 no.4
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    • pp.101-120
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    • 2002
  • Risk management or risk-based approach of software project management was developed to explain the effects of requirement uncertainty, control standardization, interactions on software quality. Based on a prior theory, five hypotheses were derived and empirically tested using a survey design. Data from 117 members in 3 SI companies support for the path model, and three of five hypotheses. The results showed that decreases in requirement uncertainty and increases in control standardization were directly associated with increases in the interactions between user and project teams, which, in turn, led to increases software quality. The findings suggested that the direct effect on software quality is primarily due to the interactions between user and project teams, rather than requirement uncertainty and control standardization.

Impact of Standardization Level and Education on Standardization on Performance of the Firm (표준화 교육 실태 및 표준화 교육이 기업 성과에 미치는 영향 분석)

  • Noh, Yonghwi;Jeung, Wonho;Choi, Donghyun
    • Journal of Technology Innovation
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    • v.23 no.1
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    • pp.37-60
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    • 2015
  • As global competition has become keener, importance of standardization has increased due to international trade between firms and countries. Since standardization provide compatibility for parts or products, maintaining a good level of standardization is one of key success factors. This paper studies impact of standardization status and educational effort of standardization on performance of the firm. Also, characteristics of the firm, industry, history, acknowledge of need for education of standardization of the firm are considered as antecedents of standardization status and educational effort on standardization. Data was collected from information and technology and electronics industries. This paper found that characteristics of the firm and acknowledge of need for education on standardization have positive impact on the number of education on standardization. Results of this study also show that the number of education classes and of employees participated in the class positively affect R&D performance and production and quality improvement. Implication of this study is finding the relationship between importance of standardization education and competitiveness of the firm in global market.

Recognition of Oriental Medical Doctors on the Quality Control of Herbal Medicine (한약재 품질관리실태에 대한 한방의료기관 종사자들의 인식도)

  • Kim Kwang-Su;Yoo Wang-Keun
    • Journal of Society of Preventive Korean Medicine
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    • v.7 no.1
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    • pp.87-102
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    • 2003
  • This study was conducted to examine recognition of oriental medical doctors on the quality control of herbal medicine and to provide useful information for the establishment of effective quality control system of herbal medicine. Data were collected from 202 oriental medical doctors working in oriental medical hospitals or clinics in Daegu-Gyungbuk province. Generally, there is a tendency that most respondents have low degree of recognition, trust and satisfaction of the quality control of herbal medicine while they think standardization and complete quality control systems of herbal medicine is needed highly. Thus, in order to increase confidence of consumers in herbal medicine, and to increase the utilization of oriental medical services, both strengthening of quality control systems and standardization and establishment of Oriental KFDA as a new government agency responsible for the work should be required.

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