• Title/Summary/Keyword: quality manager

Search Result 451, Processing Time 0.027 seconds

(A Study on Software Quality Metric Methodology and Application for Software Quality Measurement) (소프트웨어 품질측정을 위한 소프트웨어 품질매트릭 방법론과 적용 연구)

  • 이성기
    • Journal of the military operations research society of Korea
    • /
    • v.22 no.2
    • /
    • pp.90-112
    • /
    • 1996
  • Research issues in software engineering in recent may be object oriented methodology and software quality. Since Halstead has proposed metric-software science in 1977, software quality area has been studied in steady but inactively until 1980s. As international standards such as ISO 9000-3, 9126 were enacted in 1990s early, interest in software quality is increased but many problems such as how to validate metric, measure quality or apply metric are remained. This paper proposes software quality metric methodology which software developer or project manager can use in measuring quality and validating metric during software development. The methodology is classified by several phases: establishment of quality requirement, identification of quality metric, data collection, metric implementation, metric validation. In order to show its applicability, test program, metrics and data are applied to each phase of the methodology. Consideration of this methodology as a methodology for software quality measurement similar to development methodology for software development is needed.

  • PDF

Factors Affecting the Job Performance of Occupational Health Manager at the Hospital (의료기관 보건관리자의 직무 수행도에 영향을 미치는 요인)

  • Ji, Sun-Young;Jung, Hye-Sun
    • Korean Journal of Occupational Health Nursing
    • /
    • v.29 no.1
    • /
    • pp.8-19
    • /
    • 2020
  • Purpose: To identify the importance and performance levels of health management duties, work-related and general attributes of health managers in medical institutions and analyze their impact on the performance of managing health-care related tasks. Methods: This research identified the performance levels of 150 health managers who have been executing industrial health-related duties for more than six months as nurses in medical institutions with more than 30 hospital beds. The variables which affect their performances were then analyzed. Results: The average importance of health care duties was 8.1 out of 10 and 5.5 for performance levels. Multi-regression analysis on the variables affecting performance levels of health managers in medical institutions showed that health managers exhibit higher numbers under the following conditions: over 300 full-time employees, more than 1 year but less than 3 years of experience, positions above section chief level, affiliation to the safety and health department, and high perception of duty importance. Conclusion: Improved cognizance of health manager importance should occur initially; then, health-care center setup, assigning of exclusive occupational health managers, and organizational efforts to improve the working environment in tandem with the provision of educational training programs to improve work quality are necessary.

A Study on the PM Competencies for Successful Completion of IT Project (성공적인 IT프로젝트 수행을 위한 PM 역량에 관한 연구)

  • Kim, Dong-Wook;Lee, Won-Young
    • Journal of Information Technology Services
    • /
    • v.16 no.2
    • /
    • pp.85-96
    • /
    • 2017
  • The revised "Software Industry Promotion Law" has been effective from 2013. This law is to be basis of the domestic public information sector and increases the opportunities for small and medium-sized firms in participating the public IT projects. The shortcomings of this law may be the increase of the risk and the decrease of quality of projects. These suggest that the competencies of project manager (PM) s are critical. Also, in general, an SI (System Integration) project is a one that provides a customer with a customer-tailored system for system integration. Particularly, in an SI project involved in a public institution or a large corporation, the ripple effect of success or failure of a project is becoming greater as the system requires higher cost and more time due to high complexity and large scale. One of the solutions to address these problems is to investigate the competencies of a PM. Thus, in this paper, we derived the major competencies using the RGT (Repertory Grid Technique) and categorized the resultant constructs using the content analysis. In addition, we analyzed the level of importance of competencies by applying the AHP (Analytic Hierarchy Process). The conclusion was that Problem-solving Skill and Leadership were the most important competencies of a project manager.

The Influences of Type D Personality, Burnout and Work Environment on Nurses' Intention to Stay in the Hospitals (병원간호사의 type D 성격, 소진, 간호근무환경이 재직의도에 미치는 영향)

  • Kim, Sook Young;Suh, Yeonok
    • Journal of East-West Nursing Research
    • /
    • v.24 no.2
    • /
    • pp.163-170
    • /
    • 2018
  • Purpose: The purpose of this study was to identify the influences of type D personality, burnout and work environment on nurses' intention to stay at the hospitals among nurses. Methods: A cross-sectional descriptive design was used. Participants were 135 nurses working at general hospitals. Data were collected using self-report questionnaires. Data were analyzed using the SPSS/WIN 23.0 program for descriptive statistics, independent t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson's correlation, and hierarchical multiple regression. Results: The score of nurses' intention to stay was 4.78. 39.3% of participants were classified as type D personality group. The scores of burnout and work environment were 2.92 and 2.39, respectively. Intention to stay was negatively correlated with burnout and positively correlated with nurse participation in hospital affairs, nursing foundations for quality of care, nurse manager ability, leadership, and support of nurses, staffing and resource adequacy. Burnout and manager ability, leadership, and support for nurses explained 46.0% of variance of nurses' intention to stay in the hospitals. Conclusion: The results of the study indicate that nursing intervention programs for increasing intention to stay for nurses should include strategies for decreasing the burnout and increasing manager ability, leadership, and support for nurses.

Comparative Research on the Health Information Manager(HIM) Duties of One Malaysian Hospital and Similar Scale Korean hospitals (말레이시아 1개 병원과 병상규모가 유사한 한국의 병원 간 보건정보관리자 직무 비교연구)

  • Kim, Hey-Kyung;Lee, Hyun-Ju
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.15 no.10
    • /
    • pp.6158-6167
    • /
    • 2014
  • The aim of this study was to perform comparative analysis of the duties of 7 new roles of HIMs in Malaysian and Korean hospitals of a similar scale. A Malaysian general hospital with a scale of 272 hospital beds was chosen. The researcher visited a Malaysian hospital in person and interviewed the staff in charge over a 2 week period from July 22nd 2013 to August 2nd 2013. For domestic hospitals, 13 general hospitals with 270 hospital beds, similar to the Malaysian general hospital, were chosen. Phone interviews with the department recorded the duty recording work. Regarding 7 new roles of Health Information Manager (HIM), although the role as a Health information manager and Security Officer in Malaysian general hospital was not defined, 30.8% performed their role in Korean general hospitals. The classification of disease & procedure within the role of Clinical data specialist was performed by both countries, and while the tumor registry was done in a Malaysian general hospital, only 15.4% of Korean general hospitals were operating. The statistics of the discharged patients were not measured in the Malaysian general hospital but 76.9% of Korean general hospitals recorded these statistics. Although 22.1% of Korean general hospitals operated registration work of special disease, Malaysian general hospital not only had a total legal contagious disease registration, but also took charge of information registration of hospital births and deceased ones. Other than these, the Patient Information Coordinator, Data Quality Manager, Document and Repository Manager, Research and Decision Support Analyst roles were not done by either country. The new role of HIM is operated in a low percentage in Korean middle and small hospitals. Therefore, to clearly establish the role of HIM in Korea, and have middle and small hospitals to operate such a role, it is essential for the related association to give continuous education and provide support to clarify the role within the hospital working environment. It is desirable to benchmark Malaysian general hospital's registration work on special diseases and others, and expand the work to improve overall.

A Study on Organizational Citizenship Behaviors and Service Quality as External Effectiveness of Contact Employees for Deluxe Hotel in Seoul (특급호텔 서비스종사원의 조직적 시민행동과 역할외적 행위가 고객의 서비스품질에 미치는 영향)

  • Park, Jeong-Joon
    • Journal of Convergence for Information Technology
    • /
    • v.8 no.1
    • /
    • pp.215-225
    • /
    • 2018
  • The purpose of this is to understand critical roles of contact employees' organization citizenship behaviors (OCBs) in customers' evaluation of service quality. This paper examines the relationship of employees' OCBs with job satisfaction, trust in manager, and customer's perceived service quality in deluxe hotel. The empirical results show that contact employee' job satisfaction and trust in manager are significantly related to OCB and that their active engagement in OCB has a positive relationship with the perception of service quality. Although there exists a significant common method factor possibly influencing the strength of the relationship, this factor did not affect the overall pattern of significant relationship. Another notable finding indicates that, unlike a global OCB measure, path estimates in the relationship of job satisfaction and trust to OCB variable are not similar and suggests that the multiple facets of OCBs provide more detailed information than a global OCB.

A Case Study of Complex-Cultural-Space Development by Importing the PM (PM이 적용된 복합문화공간 개발사례 연구)

  • Ma, Eun-Joo;Park, Boo-Mee
    • Archives of design research
    • /
    • v.19 no.5 s.67
    • /
    • pp.281-292
    • /
    • 2006
  • Modern cities' paradigm is rapidly changing to evolve into multi-functional spaces including living space, culture, welfare and environment. Therefore, upon these changing needs, the cultural images and the quality control became major issues in this area. This thesis will examine cultural contents development, a successful case-study, and the analysis of complex space development plan. Thereby each development case in cultural contents area will be extracted and it will seek to find out how they could make a complex cultural space. Moreover, the role and boundary of each Project Management case and Project Manager will be analyzed. The analysis showcases the importance of comprehensive and systematic management system. As a result, along with the recognition of the strong ground for Project Management and Project Manager, comprehensive planand the most effective management system for various complex cultural space development plans would be PM application which is expected to be new alternatives to improve complex space development quality.

  • PDF

Investigating the Impact of Project Management on Construction Defects in Housing Projects: With a Focus on Project Manager Experience (프로젝트 관리가 공동주택 건설의 하자 발생에 미치는 영향: 프로젝트 매니저 경험의 조절효과를 중심으로)

  • Young-Jun Lee;Seung-Chul Kim;Minjeong Oh;Sungyong Choi
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.46 no.3
    • /
    • pp.209-220
    • /
    • 2023
  • Recently, defects that occurred during the construction of apartment houses have become a social issue. Defects in apartment houses lead to waste of resources and economic loss, causing psychological and physical damage to customers, and a decrease in reliability and financial loss to construction companies. The purpose of this study was to analyze the impact of defect occurrence according to the difference in project management level in the apartment housing construction stage, and to investigate the extent to which the project manager's experience affects the defect occurrence rate. For the empirical analysis of the study, statistical analysis was conducted using data collected from 130 actual projects. The results of the analysis showed that schedule management, cost management, and quality management had a positive effect on reducing the defect occurrence rate in the execution stage of apartment housing construction, while human resource management productivity had a negative effect. This study theoretically demonstrated the importance of project management, and in practice, showed that schedule management, cost management, and quality management should be faithfully performed in the execution stage to reduce the rate of defects after project completion. It was also suggested that hiring an experienced project manager would help reduce project defects.

ON CODING AND UNIT-TEST PROCESS MANAGEMENT FOR SOFTWARE DEVELOPMENT OF LARGE-SCALE

  • Kino Yasunobu
    • Proceedings of the Korean Society for Quality Management Conference
    • /
    • 1998.11a
    • /
    • pp.233-238
    • /
    • 1998
  • To manage a phase of coding and unit-test, project managers have used to pay attention to a number of completed programs. And the manager makes a graph of progress. Usually, this graph of progress has S shape and doesn't linearly depend on the workload. So the degree of progress seems to be behind. In actual, many projects tend to be behind the schedule. Because of this reason, it is difficult to judge whether the project is behind or not in the early stage. In this paper, We propose the 'four-division model' to solve this difficulty.

  • PDF

Development of the Water Quality Environmental Information System on the basin of the River Jeonju using GIS (GIS를 이용한 전주천 유역 수질환경정보시스템 개발)

  • Goh, Hong-Suk;Lee, Ju-Seung
    • Proceedings of the Korean Society of Agricultural Engineers Conference
    • /
    • 2001.10a
    • /
    • pp.488-491
    • /
    • 2001
  • Tn this study aimed at developing the water quality environmental Information system using GIS. Based on the analysis that is from the pollution level of the river Jeonju depth, it suggests environment manager makes their decision protecting and helps people to use the information.

  • PDF