• Title/Summary/Keyword: public library use

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A Study on Interior Image Characteristics of Public Library (공공도서관의 실내이미지특성에 관한 연구)

  • Chang, A-Ri;Hwang, Yeon-Sook
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2007.11a
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    • pp.175-178
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    • 2007
  • With the development of industrial technology an amount of information has sharply increased and an information-oriented society had come. This information environment changed the function of library. Today's public library not only save and record the information but also encourages residents to use information and culture activities such as lifelong education. As the library plays a variety role, it has become an multiplex space. Added new function, various space has formed and each space requires their own interior images that fits it's character. Here this study is to research new changed library's characteristic in interior image through five library's on-the-spot survey.

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A Study on the Effect of Public Library Service Scape on Customer Loyalty (공공도서관의 서비스스케이프가 고객충성도에 미치는 영향에 관한 연구)

  • Kim, Young Hee;Jo, Dong Hyuk
    • Journal of Korean Society for Quality Management
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    • v.51 no.1
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    • pp.19-36
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    • 2023
  • Purpose: The purpose of this study is to empirically verify the structural relationship between public library service-scape, flow, user satisfaction, and customer loyalty for adults who use public libraries for academic purposes in a changing public library environment. To this end, this study reviewed the concepts of public library service-scape, immersion, user satisfaction, and customer loyalty with existing literature, proposed a research model based on this, and empirically verified them. Methods: This study collected and statistically analyzed data for adults using public libraries for the purpose of reading books or studying. The collected data were checked using SPSS 24.0 and AMOS 24.0 and the research hypothesis was verified by analyzing the results using the structural equation modeling technique. Results: The results of the study are as follows. First, spatiality, aesthetics, and amenity of service-scapes have a positive effect on flow. Second, spatiality and amenity of service-scapes have a positive effect on user satisfaction. Third, Flow has a positive effect on user satisfaction. Fourth, Flow and user satisfaction have a positive effect on customer loyalty. Conclusion: This study is meaningful in that it suggests a strategic direction to enhance the service competitiveness of public libraries by strengthening the service-scape.

A Study on Developing BSC-based Public Library Performance Indicator Model (BSC 기반 공공도서관 성과지표 모형 개발에 관한 연구)

  • Kim, Jeong-Taek
    • Journal of Korean Library and Information Science Society
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    • v.40 no.1
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    • pp.47-71
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    • 2009
  • The mission of public library is to contribute to local society's growth and improve local residents' quality of life by satisfying local residents' desire on information use, cultural activities, lifelong education, etc, and providing more convenient and equal access. This study is a research that deducted BSC-based public library performance indicator model composed of 12 critical success factors, 36 key performance indicators under four perspectives of learning and growth perspective, internal process perspective, resources perspective, and user perspective, estimated relative weights of deducted the performance indicator model on librarians of public libraries to analyze what performance indicator is important for accomplishing public library's mission and promoting performance.

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Development of the Evaluation Indicators for Universality of Public Library Services: Based on Universal Design Principles (유니버설디자인 원리에 기초한 공공도서관 서비스의 보편성 평가지표 개발)

  • Kim, Bo-Il;Kim, Jong-Ae
    • Journal of Korean Library and Information Science Society
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    • v.44 no.2
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    • pp.137-165
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    • 2013
  • For public libraries to deliver appropriate information to various types of users in information society that allows people to access and use a variety of information, it is necessary to provide services applying the universal design principles in terms of universality. The purpose of this study is to develop the evaluation indicators for universality of public library services, which apply universal design principles to evaluate if public libraries provide appropriate services that meet their original purpose. The final 'Evaluation Indicators of Universality of Public Library Services' consist of six evaluation areas and 41 evaluation contents in 10 evaluation items. Each evaluation content is categorized into a relevant factor among five universal design applicable factors (Universality, Convenience, Recognition, Safety and Economic Feasibility) according to its characteristics.

The Need for Information Literacy Instruction for Public Library Internet Service Users (공공도서관의 인터넷서비스 이용자를 위한 정보이용능력 지도의 필요성에 관한 연구)

  • Chang, Yun-Keum
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.16 no.1
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    • pp.27-43
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    • 2005
  • This research is a study designed to identify the needs for information literacy instruction for the U.S. public library Internet service users. The levels and needs of Internet service users as well as the development and effectiveness of the Internet services at the U.S. public libraries were investigated. The survey was administered to the Internet service users at four public libraries in the upper Midwest region of the U.S.A total of 386 surveys were collected and analyzed. The result showed that as the years of Internet use experience and the level of expertise increases, user satisfaction decreases. However, the users who had taken any Internet class showed more satisfaction than who had not. This research offers a new direction and need for information literacy instruction for public library Internet service users.

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Developing and Applying the Evaluation Measures for Public Library Service to Children (어린이도서관 및 공공도서관 어린이서비스를 위한 평가지표의 개발과 적용)

  • O, Dong-Geun;Kim, Jong-Seong;Choe, Seong-Yeol;Yeo, Ji-Suk;Park, Sang-Hu
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.365-385
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    • 2007
  • This study develops a set of measures for public library services to children. It is designed to use both measures for library service quality including personnel, library materials and resources. spaces for the service, and other services. and those for library customer satisfaction on equal basis. It specifies 23 scales for 4 each dimensions of measures for service quality, based on the suggestions both from the consulting members of specialists and from the personnel of the National Library for Children and Young Adults. and from the results obtained from the analysis on the questionnaires from the public librarians to children and researchers in this fields. This measures were testified by applying to 18 sample libraries.

A Study on Public Libraries' User Behaviors Based upon Circulation Data in Gangseo and Yangcheon Region (대출기록을 통해 본 공공도서관 이용자 연구 - 강서·양천지역을 중심으로 -)

  • Heo, Sun;Chung, Yeon Kyoung
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.4
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    • pp.187-207
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    • 2014
  • Public library user studies are required for better services and circulation records can be used as specific library data to identify common user patterns of the libraries. This study examined 754,198 of circulation data set - number of users, frequencies of circulation, volume of time of circulation and etc. The results of this study indicate the possibility of using circulation data to analyze the usage patterns in public libraries and to provide major types of users, collections, time of circulation, and common library user behaviors for better public library services.

A Study on the network of public library in urban areas with plural library facilities -About the composition of the public library network- (대도시의 공공도서관 네트워크 구성에 관한 연구 -지역 도서관네트워크 구성에 관하여-)

  • 이상호;공순구
    • Korean Institute of Interior Design Journal
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    • no.25
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    • pp.221-228
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    • 2000
  • These days, we face of the flood of books published, and data day by day. But there are some trouble to serve the knowlodge and date to the users efficently with a single library. Thats why we think about the way of the cooporation and the connection in modern library for the method of widening the service. As the result of the issue, the establishment for the relation of each library is needed to be done, and the composition of the public library network in same area and limit are also needed. Establishing the library network, the civil life will be much influenced by the service of a library. With the existing ways, library cant arrange data efficently by them selves, and the users are limited. But the library network collect the data with alloting the work to each portion, so it can be possible to gather the specipic data, and the cost caused by needless and overlapped data can be decreased remarkably. Furthermore, the location of the library can be closer than the existing one due to the less cost to maintain the library. As I explained, the convenience of using the library can make an effect on more people to use a library than before.

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An Overview and Countermeasure Study on the Remuneration System of Public Lending Right (공공대출권 보상제도의 운영현황과 대응방안연구)

  • 정현태
    • Journal of Korean Library and Information Science Society
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    • v.33 no.4
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    • pp.19-35
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    • 2002
  • European Union has recently encouraged its member states to enforce the Public Lending right that is a remuneration system for free lending service in public libraries. This study reviews the problem and the actual conditions of Public Lending Right System which is systematized in European Union and a few advanced countries. By analyzing the present state of many states which is running the public lending right system, this study also explores a reasonable compensation system which remunerate a copyrighter for his rending right md ensure the fair use tradition in libraries.

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The Roles of Public Libraries for the Formation of Digital Capital (디지털 자본의 형성을 위한 공공도서관의 역할)

  • Lee, Seungmin
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.1
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    • pp.521-540
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    • 2021
  • This research categorizes the factors of digital capital accumulated both in personal and social level into digital access and digital competence, and empirically analyzes how the use of public libraries effects on the formation of digital capital. As a result, it was found that participation in public library programs, the use of information services, and the utilization of digital collections had positive effect on the formation and accumulation of digital capital at the personal and social level. In contrast, it was analyzed that the use of digital collections in public libraries did not significantly affect the creation of digital contents or reciprocal collaboration based on online networks. Therefore, in order for public libraries to fully support the formation of digital capital, they should not only provide knowledge and information which is a traditional role of public libraries, but also play a role as a digital-based cooperative system.