• 제목/요약/키워드: post-management

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Strategies for Facilitating Post-Construction Evaluation and Management System (건설공사 사후평가 제도 활성화 방안 수립)

  • Lee, Kang-Wook
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2023.05a
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    • pp.379-380
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    • 2023
  • The Post-Construction Evaluation and Management System has been operated over the past 20 years not only to analyze the performance of large-scale construction projects, and but also to provide useful reference data for future similar projects. Although the Post-Construction Evaluation and Management Center has been legally designated and operated since 2020, various problems have been occurring in the operation of the system. Accordingly, this study proposes strategies for facilitating Post-Construction Evaluation and Management System in terms of the following three aspects: (1) improving the implementation rate of post-construction evaluation; (2) improving the information management system related to post-construction evaluation; (3) improving the utilization of post-construction evaluation outcomes. Based on the results of this study, a specific action plan will be prepared, which is expected to contribute to the efficiency of construction project performance management in the future.

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Six Sigma Management Innovation Strategy of the KOREA POST (우정사업본부 6시그마 경영혁신 성공전략)

  • Sin, Dae-Seop;Ju, Dong-Yul
    • 한국디지털정책학회:학술대회논문집
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    • 2007.06a
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    • pp.15-22
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    • 2007
  • The Korea Post has become the first government management entity to introduce Six Sigma Management Innovation Movement, a private-sector management technique in August 2003, and has since then successfully improved the quality of postal services including efficiency through enhanced business processes and public services. In 2006, The Korea Post expanded the Six Sigma down to six subordinate organizations including the KOVIX, pursuing the innovation of the entire organization from the regional off ice to each post offices.

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A Study on the Impact of Service Quality on the Customer Satisfaction in the Korea Post Office (우체국 서비스품질이 고객만족에 미치는 영향에 관한 연구)

  • 이상석;민상훈
    • Journal of Korean Society for Quality Management
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    • v.30 no.4
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    • pp.120-136
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    • 2002
  • The CRM is the process of integrated customer management to increase the profitability of firm as a maximizing the consumer's value and supplying the high quality product or service. The Post Information Service Headquarter was recognizing the importance of CRM and constructed the customer relationship management system that based on CRM, steadily has made an endeavor for operating to improve the job operation such as posting, banking and insurance. This research analysed the impact of service quality on the customer satisfaction in the Korea Post Office. First of all, we review the existing literature on measurement of service quality and management. As a result of this review and survey of the employer in post office, nineteen factors emerged as important to the service management of The Korea Post Office; Postal Services, Banking Services, Insurance Services. The regression analysis was utilized for analyzing the influence of service quality factors upon the customer satisfaction. Results show that service quality factors have a statistically significant impact on the customer satisfaction of the Korea Post Office.

A Study on the Post-management and Improvement of Ecosystem Conservation Fund Return Projects (생태계보전협력금 반환사업 사후관리 실태와 개선 방안)

  • Lee, Ji Hyun;Sung, Hyun Chan
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.16 no.2
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    • pp.1-12
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    • 2013
  • This study reviews the current conditions of the completed 'Ecosystem Conservation Fund Return Project' sites to suggest management methods for their conservation and sustainability. For the scope of the study, five microsites of completed return projects in Seoul were selected and their project planning documents were reviewed to help with site surveying and analysis. To increase the accuracy of the site surveying and analysis, and to evaluate the management problems from different perspectives, the site managers were interviewed in-depth. The experts were surveyed as well to develop a realistic and practical improvement method. The survey results helped to categorize the post-management problems, and separate improvement methods were suggested for each category. First, the post-management guidelines are proposed for the ecosystem-based environment/ecosystem environment, user management, and monitoring. These guidelines will increase the expertise and practicality of the management principles. Second, the regulations for the participation of expert management enterprises and the development of separate monitoring or maintenance management team are suggested. These regulations will improve the participation of experts and consistency of management systems. Third, the post monitoring or maintenance management during the year after the project completion should be set as a separate project to secure budget. Furthermore, policies and/or institutions should be established to set a portion of ecosystem conservation return fund or a grant for post monitoring and maintenance management. Forth, as a way of adaptive management, at least more than three years of post-management should be evaluated under detailed categories and vigorous standard to improve the institutional operation for 'Ecosystem Conservation Fund Return Projects'.

Improvement of Post-earthquake Risk Assesment System for Damaged Buildings by Case Study on '11.15 Earthquake' (11.15 지진 사례를 통한 지진피해 시설물 위험도 평가 체계 개선)

  • Kang, Hyeong Gu;Yun, Nu-Ri;Kim, David;Lee, Jung Han;Kim, Hye Won;Oh, Keum Ho
    • Journal of the Earthquake Engineering Society of Korea
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    • v.22 no.3
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    • pp.185-191
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    • 2018
  • Post-earthquake risk assessment technique in Korea is developed in 2013 by National Disaster Management Research Institute, at the same time, related manual and standard regulation is distributed to every local government by National Emergency Management Agency. The objectives of this research are to investigate and evaluate the post-earthquake risk assessment of 9.12 Earthquake (M5.8, Gyeongju City, 2016) and 11.15 Earthquake (M5.4, Pohang City, 2017). To suggest and improve the assessment process of post-earthquake risk, first post-earthquake risk assessment method of advanced foreign countries including US, New Zealand and Japan are compared, and post-earthquake evaluation activities in 9.12 Earthquake and 11.15 Earthquake are analyzed. From the results, it is needed to expand the adapted building and structure types and strengthen the earthquake disaster response capacity of local government.

A Study on the Effect of Practice on Post-Management According to the Change in Perception of Quality Control Personnel: Focusing on Korea Standards Certification Factory Review Evaluation Criteria (품질관리 담당자의 인식 변화에 따라 실행이 사후관리에 미치는 영향에 관한 연구: KS 인증 공장심사 평가항목을 중심으로)

  • Taek-Yeon Yoo;Jung Eui Hong
    • Journal of the Korea Safety Management & Science
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    • v.26 no.3
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    • pp.123-131
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    • 2024
  • In this study, two things were analyzed for Korean Standards certification factory review evaluation items. First, it was examined whether there is a difference between the Practice of factory review evaluation items and Post-Management according to the change in perception of the factory review evaluation items of Korean Standards certification personnel. Second, the moderating effect of the Korean Standards certification personnel's perception of the effect of the Practice of the factory review evaluation items of Korean Standards certification personnel on Post-Management was verified. Although there is a statistically significant difference between Practice and Post-Management according to changes in perception of Korean Standards personnel, there is no statistically significant difference in the impact (slope) of Practice on Post-Management according to changes in perception of Korean Standards certification personnel. As the perception of factory review evaluation items increases, the Practice and Post-Management of factory review evaluation items are increasing, but the impact of the Practice of factory review evaluation items on Post-Management does not affect it. In order to further advance Korean Standards certification, which plays an important role in maintaining the quality level of products produced by companies, efforts to raise the level of perception of Korean Standards certification personnel are considered necessary.

A Study on the Effect of Perception and Practice of QC Personnel on Post-Management: Focusing on KS Certified Factory Evaluation Criteria (QC담당자의 인식 및 실행이 사후관리에 미치는 영향에 관한 연구: KS인증 공장심사 평가항목을 중심으로)

  • Taek-Yeon Yoo;Jung Eui Hong;Kwang-Soo Kim
    • Journal of the Korea Safety Management & Science
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    • v.26 no.2
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    • pp.107-115
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    • 2024
  • This study conducted frequency analysis, reliability analysis, descriptive statistics, and correlation analysis to determine the impact of quality control managers' perception and implementation of KS certification factory inspection evaluation items on follow-up management. Through a multiple linear regression model, the influence of KS certification officer's awareness and implementation of KS certification factory inspection on post management was found to have a positive (+) influence on post management, with implementation having a greater influence on post management than awareness. It was having an impact. The independent variable (perception) has a statistically significant impact on the mediating variable (execution), and in the stage of verifying the mediating effect, the influence of the independent variable (perception) on the dependent variable (follow-up management) has a statistically significant impact. , In the stage where the independent variable (perception) and the mediator (implementation) are input simultaneously, both the independent variable and the mediator have a statistically significant effect on the dependent variable, indicating that there is a mediation effect.

Importance of biomass management acts and policies after phytoremediation

  • Song, Uhram;Park, Hun
    • Journal of Ecology and Environment
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    • v.41 no.3
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    • pp.93-98
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    • 2017
  • Background: Although phytoremediation is a promising method for pollution control, biomass produced by the remediation process must be managed; otherwise, it will eventually return to the environment and cause secondary pollution. Therefore, research and policy development for the post-remediation management of biomass are both required. Results: While there are many published studies of phytoremediation, research into post-remediation management is very limited. Therefore, a new study using biomass as a co-composting material was conducted and showed positive effects on soil characteristics and plant performance. However, despite its potential, research and policies to promote this form of management are still lacking. Conclusions: We suggest public engagement in support of "Post-phytoremediation management" legislation that stipulates management of biomass after phytoremediation, promotes recycling of biomass with known environmental risks, and includes specific policies developed for managers. Further research to support and inform such policies and laws is also required.

A Study on the Post Management Impact of Consulting Service for Small and Medium Enterprise in Korea (한국중소기업을 위한 컨설팅서비스의 사후관리 효과에 관한 연구)

  • Jung, Goo-Sang;Lee, Sung-Hee;Kim, Young-Jin;Kim, Sun-Ah;Kim, Tae-Sung
    • Journal of Digital Convergence
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    • v.10 no.6
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    • pp.159-169
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    • 2012
  • The purpose of this study is to analyze the post management impact of consulting service for small and medium enterprise in Korea using hierarchical multiple regression analysis. The results show that first, consulting activities have an effect on the consulting performance. Second, this research found that post management is an important moderate variable between consulting activities and performance. This study have an important meaning that we confirm a part of the knowledge management service for the consulting service, which is considered temporary task, to practice sustainability business.

Challenges in Korea Hospital Accreditation: Focused on Post-Accreditation Management System (국내 의료기관 인증제의 과제: 사후관리 중심으로)

  • Kim, Ji-Eun;Shin, Kyong-A;Shin, Min-Kyung;Shin, Jae-Joon;Lee, Hyun-Hee
    • Quality Improvement in Health Care
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    • v.24 no.1
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    • pp.1-8
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    • 2018
  • Objectives: The post-accreditation management system should be systematic in order to ensure that the accredited hospital continues to strive for patient safety and quality improvement during the accreditation period. In this study, we compare the post-accreditation management system in four countries (the U.S., Australia, Japan, and Korea) and provide suggestions for improving the post-accreditation management system in Korea. Results: All four countries had the post-accreditation management system, and the basic structure of the system in Korea was similar to that of others. However, there were differences in the practical operation processes and the use of the results. In the operation process, Korea's monitoring relies on voluntary reporting by accredited hospitals. In terms of results utilization, analytical feedback to data submitted by the acrredited hospital is not provided in Korea. Conclusions: It is necessary to establish a continuous monitoring system for post-accreditation changes and provide feedback to accredited hospitals. It is also necessary to perform a survey without advance notice and establish a firm legal basis for monitoring.