• 한국데이터정보과학회:학술대회논문집
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• 한국데이터정보과학회 2004년도 추계학술대회
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• pp.43-51
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• 2004

The reliability guarantee insurance policy for parts and materials was introduced to the market in 2003. This policy indemnifies manufactures of products for the repair/failure costs, recall expenses of products and business interruption losses found to be defective by users or demand companies during the terms of guarantee and after the user acquired physical possession of the product. In this paper, owing to the nature of the policy, we propose a new rate-making system considering the type of product and industry, quality control circumstances, record of guarantee performance, and exposure.

• 한국국방경영분석학회지
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• 제15권1호
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• pp.54-62
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• 1989

This paper presents a corrective maintenance model to determine either type of maintenance actions upon failure of the system. Types of maintenance actions considered are minimal repair and replacement. Minimal repair cost is assumed to be random, whereas replacement cost is fixed. A policy, B(t), which determines the type of maintenance action based on the estimated minimal repair cost when the system fails at time t is adopted. To obtain an optimal policy, an expected maintenance cost per unit time is derived and is minimized with respect to B(t).

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 1997년도 추계학술대회발표논문집; 홍익대학교, 서울; 1 Nov. 1997
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• pp.193-196
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• 1997

In this paper we consider a Bayesian theoretic approach to periodic incomplete preventive maintenance with minimal repair at failure. We assume that the system failure rate is increasing as the frequency of PM increases and that the system is replaced at the K-th PM under this maintenance strategy. The optimal policies which minimize the expected cost rates are discussed. We seek the optimal periodic PM interval x and replacement time K under a Weibull failure intensity. Assuming suitable prior distribution for the Weibull parameters, we derive the posterior distribution incorporating failure data and obtain the updated optimal replacement strategies.

• 한국경영과학회지
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• 제27권3호
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• pp.115-133
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• 2002

In this paper, 15 South Korean telecommunications service failure cases were analyzed. Through the in-depth case study, 8 factors were found to be the major causes contributing to the telecommunications service failure. They were (1) ineffective marketing, (2) poor demand forecasting due to misjudgment of customer preference, (3) failure to satisfy technical specifications, (4) loss of cost advantage due to the price cut of competing services or new entry with lower price, (5) loss of utility advantage due to the increased utility of competing services or new entry with higher utility (6) decrease of market attractiveness due to change of customer preference, (7) impact of government policy, and (8) insufficient or low quality of contents. Additional analysis was done to derive managerial implications to the new telecommunications service development strategy. The findings from the paper will provide valuable Insight to the successful Implementation of new service development and service provisioning processes.

• 한국항공운항학회지
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• 제25권1호
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• pp.11-22
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• 2017

Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.

• 산업경영시스템학회지
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• 제12권20호
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• pp.39-45
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• 1989

This article is concerned with cost analysis in product warranty policy. The warranty cost can be different according to warranty rate and warranty renewal policy. In this paper the stepdown warranty is used. The warranty renewal policy is considered when the warranty is received upon free replacement period as item failing. Assuming the non repairable item as one item is sold, investigated manufacturer's cost in stepdown warranty policy. Also manufacturer's cost is calculated in the free replacement. pro-rata. hybrid policy. Numerical example is given over Weibull time to failure distribution, comparing stepdown warranty policy with free replacement, pro-rata, hybrid one in the manufacturer's point of view. The sensitivity analysis of warranty cost according to the number of warranty period step is included.

• Industrial Engineering and Management Systems
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• 제12권1호
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• pp.41-45
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• 2013

Age replacement policy is a commonly policy in maintenance management of spare part. It means that a spare part is always replaced at failure or fixed time after its installation, whichever occurs first. An optimal age replacement policy of spare parts concerns with finding the optimal replacement time determined by minimizing the expected cost per unit time. The age of the part was generally assumed to be a random variable in the past literatures, but in many situations, there are few or even no observed data to estimate the probability distribution of part's lifetime. In order to solve this phenomenon, a new uncertain age replacement policy has been proposed recently, in which the age of the part was assumed to be an uncertain variable. This paper discusses the optimal age replacement policies by dealing with the parts' lifetimes as different distributed uncertain variables. Several results on the optimal age replacement time are provided when the lifetimes are described by the uncertain linear, zigzag and lognormal distributions.

• 한국언론정보학보
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• 제20권
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• pp.7-32
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• 2003

디지털방송은 나라마다 전략 산업으로 확정되어 급속히 발전하는 중이다. 디지털 방송은 지상파방송, 위성방송, CATV에 이르기까지 방송의 구조를 근본적으로 바꾸는 힘을 갖고 있다. 경제적으로 보면 디지털 방송은 천문학적인 비용이 들어가는 사업이다. 그래서 디지털방송정책은 신중히 수립되어야 한다. 디지털방송 사업자 역시 다른 어떤 사업보다 신중한 자세로 사업을 진척시켜야 할 것이다. 하지만 디지털방송의 전도는 지극히 불투명하다 특히 디지털 지상파방송의 불투명성은 더 심각하다. 한국에서도 디지털 지상파방송은 충 70조 원까지 들어간다는 예측도 있지만 막대한 자본이 소요되는 사업이어서 정부, 방송사, 수용자, 학계 누구하나 디지털 방송사업에 소극적인 자세를 보이고 있다. 이런 상황에서 우리보다 먼저 디지털 지상파방송을 실시한 나라를 참고하면 많은 교훈을 얻을 수 있을 것이다. 이에 필자는 영국 ITV Digital 방송의 실패 원인을 분석함으로써 한국 디지털 지상파방송의 발전에 유용한 교훈을 얻으려 할 것이다.

• 보건행정학회지
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• 제32권3호
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• pp.323-329
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• 2022

Background: This study aimed to identify the characteristics of the referral and return of patients to clinics in the endocrinology and cardiology departments at the National Health Insurance Service Ilsan Hospital to evaluate the "referral and return of patients to clinics" program and reduce the rate of returning patients. Methods: From May 2018 to December 2020, we identified the number of visits to referral hospitals and hospital usage status at Ilsan Hospital after returning to clinics. We also identified the patients who returned to Ilsan Hospital within 6 months, defined as "failure to transport," among those recommended to be transported to clinics of the Medical Cooperation Center. Additionally, we evaluated the characteristics of the "failure to transport" patients. Results: Among the returning patients, the rate of visiting Ilsan Hospital within 6 months was higher in cardiology than in endocrinology (25.1% vs. 16.7%). Older age, more severe disease, and more number of visits to the department were associated with a high rate of failure to transport. The rate of failure to return was low in cases diagnosed with hyperlipidemia/lipoprotein metabolism disorder. With respect to diabetes, the rate of failure to transport differed according to each type of diagnosis of diabetes. Conclusion: The success rate of the "referral and return of patient to clinics" program differed based on each patient's characteristics, department of visit, and diagnosis. Individualizing according to the visit department and diagnosis is required to ensure successful transfers, and infrastructure expansion and institutional arrangements must be facilitated.

• 디지털융복합연구
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• 제12권1호
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• pp.71-80
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• 2014

본 연구에서는 세종시 설치의 입법갈등에 관한 문제를 주제로 하여 그 원인과 정치적 입법상의 문제점을 분석해 보고자 하였다. 세종시 설치과정에서 많은 국가적 행정비능률성과 사회적 자원배분의 비형평성등이 이미 입법과정에서 제기된 상황이라 이러한 공공갈등은 더욱 심화 되어 나타났다. 여기에 각 정당과 정치이익주체들의 조직 또는 개인적 이익과 연계되면서 세종시의 입법갈등은 지역갈등으로 더욱 확대되었다. 결국 정치적 이익이 연계되어 있는 사회잇슈의 경우 이를 사전에 해소 할 수 있는 입법장치의 필요성이 있다는 것이 본 논문이 시사하는 연구의 정책적 함의이다.