• 제목/요약/키워드: performance practical leadership

검색결과 63건 처리시간 0.024초

노인요양시설 관리자의 역량 및 행동지표 개발 (Development of Competency and Behavioral Indicator of an Administrator in Long-term Care Facility)

  • 김지수
    • 간호행정학회지
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    • 제14권4호
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    • pp.477-487
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    • 2008
  • Purpose: The purpose of this study is to develop the competencies of the administrator and the behavioral indicators, and with those as the foundation it is to measure the importance and the performance. Method: On the basis of literature review, the researcher made a preliminary competency and the behavioral indicator for the administrator. Developed competency and behavioral indicator went through the content validity using CVI. Finally, 20 different competencies and 87 behavioral indicators of the administrators in long-term care facility helped measuring the importance of the present administrator's competency and the performance. Results: The competencies are Achievement Orientation, Initiative, Information Seeking, Interpersonal Understanding, Customer Service Orientation, Marketing, Influence, Organizational Awareness, Relationship Building, Staff Development, Assertiveness, Teamwork and Cooperation, Leadership, Analytical Thinking, Conceptual Thinking, Managerial Expertise, Self Control, Self Confidence, Flexibility and Organizational Commitment. For the contents, 87 behavioral indicators are included. The importance and the performance were confirmed by Importance Performance Analysis. The importance of each behavioral indicator in each field and the performance were confirmed with the mean and the standard deviation. Conclusion: The competencies and behavioral indicators of an administrator which were developed by this study are considered that they can be used as the effective guides in the practical field and can also be used as basic materials for developing educational program.

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상하간 교환관계의 질의 영향요인과 결과에 관한 실증연구 : 육군 소대장과 소대원을 대상으로 (An Empirical Study on the Antecedents and Outcomes of Leader-Member Exchange Quality in the Korean Army Platoons)

  • 이무신;손병호;김태준
    • 한국국방경영분석학회지
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    • 제22권2호
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    • pp.49-72
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    • 1996
  • This study examined the antecedents and outcomes of leader-member exchange (LMX) quality in the Korean Army platoons. Although a number of studies have devoted substantial attention to the application of the LMX theory in various organizational settings, there has been no effort to verify or to apply the model to a military situation. In this paper, we tried to build an integrative LMX model to apply to the Korean army. We developed, on the basis of literature review, an integrative framework describing the factors affecting the LMX quality, LMX quality outcomes and the moderators of LMX quality-outcomes. Then we collected data from the 404 lieutenant-soldier dyads. The analysis of the data showed that 1) interpersonal variables (perceived similarity and liking of soldier) and LMX quality were significantly related, 2) LMX quality and outcome variables(soldier's performance, job satisfaction, and morale) were significantly related, and 3) the relationship between LMX quality and soldier's performance were strongly significant when task challenge is high but nonsignificant when task challenge is low, while there were nonsignificant or weekly significant relationships between LMX quality and soldier's performance when task challenge is moderate. The results are basically coinciding with the previous research, except that, with the low challenge tasks, the LMX quality did not affect soldier's performance, which seems to be due to the directive leadership style of the lieutenants. The theoretical and practical implications and future research directions are discussed.

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초우량운송기업의 서비스전략에 관한 연구;항공운송기업을 중심으로 (A Study on Service Strategy of Best Transportation Business;Based on Airlines)

  • 양한모
    • 한국항공운항학회지
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    • 제6권1호
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    • pp.71-98
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    • 1998
  • The study proved the fitness between competitive strategy and service operation strategy of service companies. The competitive strategy of a corporation is a major strategy playing the role of bridge linking both corporate strategy and functional strategy. And it is a choice of method how to win competitors in given area. There have been such a specific methodologies for acquiring competitive advantage as Porters competitive strategy, Miles and Snows adaptive strategy, and Life cycle strategy. But, many scholars have pointed that its more important for high corporate performance to determine the competitive strategy of a corporation fitting the external environment and internal structure. So its needed for successful cost-leadership or differentiation strategy to differentiate organizational function, resources, and various organizational factors. But there have been no methodologies or practical guidelines fitting competitive strategy, corporate structure, and external environment in sprite do service corporations growth. So, the study proved the fitness between competitive strategy and service operation structure in Airlines after selecting service structural elements necessary for strategic management.

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재무설계사(FP)의 영업교육, 고객지향성 및 영업관리가 영업성과에 미치는 영향 (Effects of Sales Training, Customer Orientation and Sales Management of Financial Planners(FP) on Sales Performance)

  • 윤항식;강신기
    • 벤처혁신연구
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    • 제6권2호
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    • pp.123-144
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    • 2023
  • 100세 시대를 맞이하여 예기치 못한 위험에 대비하는 것은 매우 중요한 일이 되었다. 본 연구에서는 재무 설계사(FP)의 영업 성과에 미치는 요인에 대해 분석하기 위해 이루어졌다. 영업 교육, 고객 지향성, 영업관리가 영업성과에 미치는 영향 관계를 분석하고 나아가 이들 영향 관계의 크기를 분석하고자 했다. 이를 위해 영업 교육은 고객 개발, 영업 역량, 학습 민첩성으로 세분화 했다. 고객 지향성은 고객 관리시스템 활용, SNS활용, 고객서비스 제공으로 세분화하였다. 영업관리는 목표 지향성, 관리자 리더십, 보상체계로 나누었다. 이들 세부 변수들이 영업 성과에 미치는 영향을 실증적으로 분석하였다. 이를 위해 현재 활동중인 재무설계사를 대상으로 설문조사를 하였다. 설문조사는 2023년 1월 한달간 진행되었으며 이중 유효한 250부를 분석의 대상으로 삼았다. 실증 분석 결과는 다음과 같다. 영업 교육 중 고객 개발, 학습 민첩성은 영업 성과에 유의한 정(+)의 영향을 미쳤다. 영업 역량은 유의성이 검정되지 않았다. 고객지향성 중 SNS 활용 및 고객서비스 제공은 영업 성과에 유의한 정(+)의 영향을 미쳤다. 고객관리시스템 활용은 유의성이 검정되지 않았다. 영업 관리 중 목표 지향성과 보상 체계는 영업 성과에 유의한 정(+)의 영향을 미쳤다. 관리자 리더십은 유의성이 검정되지 않았다. 영업 성과에 유의한 영향을 미치는 변수의 영향력은 목표 지향성, 고객서비스 제공, 보상체계, 학습 민첩성, 고객 개발, SNS 활용 순이었다. 이러한 연구 결과를 바탕으로 학술적 및 실무적 시사점을 제시하였다.

QFD를 활용한 함정 요구조건 관리 방안 연구 (A Study on Requirement Management of Naval Surface Ships by Using QFD)

  • 정연환
    • 시스템엔지니어링학술지
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    • 제15권2호
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    • pp.57-65
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    • 2019
  • The weapon system applies the rule that the system engineering procedure must be applied at the acquisition stage. Naval ships, which are one of the important naval weapon systems, take a long period of time to acquire, and the leadership must be commissioned. Therefore, in order to acquire a naval ship, high risk management is necessary, and it is necessary to promote business success through effective application of system engineering which is a scientific management method. However, in the case of naval ships, there are no specific procedures and methods for applying the system engineering. Therefore, research on application method of system engineering which can be easily used by person in charge is necessary. This should have a simple approach to ensure effective business performance by systematically refining and simplifying existing works. QFD (Quality Function Deployment) is a way to improve product satisfaction, impress customers, reduce defective products, reduce design errors, and reduce costs. This systematically develops these mutual relationships by converting the needs of customers into quality characteristics of products and defining them as the design quality of products considering the functions, quality, and process elements of parts. The purpose of this research is to present concrete methodology at the practical level using QFD in a way to ensure traceability of requirements which is an important element of system engineering.

The Necessity of Environmental Education for Employee Green Behavior

  • WOO, Eun-Jung
    • 동아시아경상학회지
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    • 제9권4호
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    • pp.29-41
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    • 2021
  • Purpose - The current study explores pro-environment human resource management attributes like an organization's leadership support, training, empowerment, and motivation practices to encourage employees to adopt an environmentally friendly lifestyle, leading to the success of the pro-environmental initiatives pursued by the organization. Research design, data, and methodology - The research subject is a considerable determinant that helps the research choose which qualitative textual analysis will suit that specific research. This study is suitable to conduct qualitative textual research because the justification for the qualitative content analysis used by a researcher is guided by the subject of the research, the available funds, the available time, and the research objectives. Result - Various solutions have been identified to ensure that all interventions taken by an organization, especially in educating and training their employees, are efficient, effective, and impactful. They revolve around the individual group, organizational, societal, and government policy approaches. Solutions will create a dedication to developing sustainability and ensuring that employees are positive when dealing with the surrounding. Conclusion - Consequently, combined efforts involving employees, society, organizations, and the government are necessary for formulating and implementing a practical course of action. This is to end the ongoing environmental degradation and foster positive behavioral change that involves activities and initiatives that will improve environmental performance for current and future generations.

창업가의 웰빙에 미치는 영향요인 : 긍정심리자본과 선행요인 (Factors Influencing Entrepreneurs' Well-Being : Positive Psychological Capital and Antecedents)

  • 김형민;김진수
    • 벤처창업연구
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    • 제15권5호
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    • pp.203-220
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    • 2020
  • 본 연구의 목적은 창업가 웰빙의 중요성을 재조명하고, 이를 증진시킬 수 있는 방안을 모색하여 검증하고 제시하는데 있다. 먼저, 문헌연구를 통해 창업가 웰빙에 영향을 미치는 요인을 탐색하여, 긍정심리학의 배경에서 탄생한 긍정심리자본을 주요인으로 선정하였다. 그리고, 긍정심리자본과의 연관성이 예측되는 선행요인으로 진성리더십, 숙달목표지향성, 사회적지지를 선정하여 가설과 연구모형을 수립하였다. 수립된 모형의 실증적 분석을 위해, 청년창업사관학교 출신의 창업가들을 대상으로 설문조사를 실시하였다. 회수된 133부의 응답자료를 바탕으로 PLS구조방정식 분석과 다집단분석(PLS-MGA), 중요도-수행도 분석(IPMA)을 시행하였다. 실증분석결과, 긍정심리자본은 창업가의 웰빙과 매우 큰 인과관계가 있는 것으로 나타났고, 진성리더십과 숙달목표지향성은 긍정심리자본에 긍정적인 영향을 미치는 것으로 밝혀졌다. 하지만, 사회적지지의 영향에 대한 통계적 유의성은 검증되지 못했다. 창업초기와 성장기의 창업단계별 인과관계 차이는, 긍정심리자본의 하위요인에 대해서만 나타났는데, 세가지 선행요인들은 희망과 낙관주의에 대해서 각각의 유의한 차이를 나타냈다. 본 연구는 창업기업의 성과요인 규명 등에 편중되었던 국내 창업가정신 연구주제를 확장하였다. 창업기업의 핵심 주체인 '창업가'의 정신적 웰빙과 관련된 요인을 탐색하여 수립한 인과관계 모형을 실증적으로 검증했고, 이를 통해 창업가 및 연구자, 교육자에게 실무적 통찰력의 단서를 제시했다는 점에서 본 연구의 의의를 찾을 수 있을 것이다.

정신장애인 동료지원활동의 고용 활성화 방안에 관한 연구 (A Study on the Promotion of Employment for Peer Support Activities of People with Mentally Disabled)

  • 최희철;박동진
    • 산업융합연구
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    • 제21권1호
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    • pp.77-86
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    • 2023
  • 본 연구는 정신장애인 동료지원활동의 보다 발전적인 고용 활성화 방안을 모색하고자 하는데 그 목적이 있다. 그리하여 정신장애인 동료지원활동 리더양성 일자리 지원사업을 담당하고 있는 직업재활실무자들을 대상으로 초점집단인터뷰(FGI)를 실시하였다. 연구결과, 연구참여자들은 본 사업을 통해 역량강화에 대한 기대를 갖고 있었고, 동료지원활동가의 역할에 대해 동료들에 대한 정서적 지원, 프로그램 계획 및 진행, 자조모임 운영, 사업 및 시설홍보, 직원 보조지원의 역할 등으로 인식하고 있었다. 또한 금전적인 보상과 의미있는 역할 수행이 된다면 보다 동기부여 될 수 있다고 보았으며, 사업참여를 통해 힘들지만 보람을 느끼며, 전문성 향상을 위해 스스로 노력하는 모습을 보였다. 본 연구결과를 토대로 정신장애인 동료지원 활동 고용 활성화를 위한 논의 및 실제적인 제언을 하였다.

여성발전기금의 평가도구 개발 및 지원단체의 사업수행능력 평가에 대한 연구 - 서울특별시 여성발전기금 지원사업 평가를 중심으로 - (A Study on the Development of Criteria to Assess the Business Performance of the Development Fund for Women and the Organizations it Supports - focusing on the Assessment of the Seoul Metropolitan Government's Development Fund for Women -)

  • 이봉화;김경아
    • 대한가정학회지
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    • 제44권3호
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    • pp.127-141
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    • 2006
  • This study aims to create assessment tools for the development fund for women, and to assess the business performance of the organizations using this development fund for women on the basis of such tools. A total of 57 projects by 58 organizations were assessed for a period of eight months. The assessment was carried out by using five tools: 1) examining the weight of the assessment tools, 2) visiting and inspecting project sites, 3) visiting and inspecting the offices of the participating organizations, 4) cooperating with the Seoul Metropolitan Government for municipal administration, and 5) assessing the final project report. Each tool was comprised of three elements: ability of relevant organizations, operational procedure, and projects results. The assessment results are summarized below: 1. According to the examination of the general trends in assessing the organizations that received the Development Fund for Women, it was found that the assessment emphasized performance more than the process involved in the project. Thus, the result suggested that the projects should be carried out more aggressively. 2. Regression analysis was conducted to identify the capability of the organizations in performing the projects with the development fund for women and the capability of the subjects as an independent variable. It was observed that such capabilities were affected by the degree of role sharing and the utilization of internal organizations. It suggested the importance of human resources. 3. To motivate the subjects involved in executing the projects with the use of the Development Fund for Women, the requirements and the satisfaction factors suggested strengthening the scope of financial support and activating the project environment. In conclusion, it is considered that the findings would provide practical ways to improve the system in using the Development Fund for Women, and in setting relevant policies in the future.

긍정 간호조직문화 측정도구 개발 (Development of a Positive Nursing Organizational Culture Measurement Tool)

  • 김미정;김종경
    • 대한간호학회지
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    • 제51권3호
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    • pp.305-319
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    • 2021
  • Purpose: The purpose of this study was to develop a measurement tool for a positive nursing organizational culture and to verify its reliability and validity. Methods: A conceptual framework and construct factors were extracted through an extensive literature review and in-depth interviews with nurses. The final version of the preliminary tool for the main survey was confirmed by experts through a content validity test and a preliminary survey of 40 nurses. Subsequently, the final tool was developed using a validity and reliability test containing 43 preliminary items. The final version of the tool was used with 327 hospital nurses in the testing phase for the main survey to assess validity and reliability. Results: From the factor analysis, 4 factors and 26 items were selected. The factors were positive leadership of the nursing unit manager, pursuit of common values, formation of organizational relationships based on trust, and a fair management system. The entire determination coefficient was 67.7%. These factors were verified through convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's α = .95). Conclusion: Both the validity and reliability of the scale were confirmed demonstrating its utility for measuring positive nursing organizational culture. It is expected to be used for education, research, and practical performance policies regarding the nursing organizational culture.