• Title/Summary/Keyword: needs for consumer information

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A Study on Consumer Information Needs and Education Needs according to the Consumer Problem in Information Society - Focused on E-commerce- (정보화 사회에서의 소비자문제에 따른 소비자정보요구 및 교육요구에 관한 연구 - 인터넷 상거래를 중심으로 -)

  • 류미현
    • Journal of the Korean Home Economics Association
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    • v.40 no.12
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    • pp.131-144
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    • 2002
  • The purpose of this study was to identify the degree of experience and the consumer problem perception on its seriousness in relation to E-commerce in information society and how much consumers wanted to be provided with consumer information and education. The major findings of this study were as follows: 1. The consumers showed the highest degree of consumer information needs related to the protection of private information and the highest degree of consumer education needs related to consumerism/law/method of compensation for damages. 2. The consumers showed the highest level of anxiety at a time of e-commerce in to the total causal effect of the variables influencing consumer information needs and the variable of sex(male university students)showed the greatest total causal effect in relation to consumer education needs.

A Study on Consumer Information Needs (소비자 정보의 요구에 관한연구)

  • Lee, Eun-Hui;Rhee, Gi-Chun
    • Journal of Families and Better Life
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    • v.14 no.2
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    • pp.139-156
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    • 1996
  • This study attempts to explore urban married women's consumer information needs through assessing their demand level for information. In addition the causality of consumer information needs and related variables is investigated, Major findings are the following: (1) Respondent's needs for consumer information on the color television set and the tryply-pan are in very high level. (2) Among several relevant characteristics respondents' product involvement and perception on the quality differences is strongly related to information needs, (3) Respondents' self-confidence in the product evaluation respondents' perception of the price dispersion and product complexity show a positive effects on the level of information needs. (4) Respondents' age educational level purchasing experience show a negative effects on the level of information needs.

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The Analysis of the Causal Model of the Needs for Consumer Information Contents and Related Variables (소비자 정보의 내용별 요구도와 관련변수들간의 인과모형 분석)

  • 이은희
    • Journal of the Korean Home Economics Association
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    • v.35 no.5
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    • pp.177-194
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    • 1997
  • This study attempts to explore urban married women's needs for consumer information contents. In addition, the causality of the needs for consummer information contents and related variables is investigated. Major findings are the following: (1) Respondents' need for information on“the product selection”and “the use and management”of the washing maching or hair dryer is high, while the in need for the information on“the existing brands”is very low. (2) Among several relevent characteristics, respondents' product involvement is strongly related to the needs for consumer information contents. (3) The results of the analysis of casual model from washing maching showed that respondents' age, purchasing experience, perception of the price dispersion and quality difference, self confidence in the product evaluation affect on the need for consumer information contents directly. While respondents' income and education level show a indirect effect. (4) The results of the analysis of causal model from hair dryer showed that respondents' perception of the price dispersion, quality difference and product complexity affect on the need for consumer information contents directly. While respondents' age, purchasing experience, self-confidence in the product evaluation show a indirect effects.

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A Study on the Development of Environment Education Program based on Consumer Information Needs by Pro-environmental Consumer Attitude and Behavior (환경문제에 대한 소비자태도-행동강화를 위한 소비자정보요구를 기초로 한 소비자 환경교육 프로그램 개발)

  • 심미영
    • Journal of the Korean Home Economics Association
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    • v.42 no.8
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    • pp.15-32
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    • 2004
  • The purpose of this study is to develop an environmental education program for environmentally friendly consumer behaviors by analyzing factors influencing the attitude-behavior relationship, and examining consumer information needs about environmental problems. Environmental information demanded by consumers could be classified into five main areas; 'use and disposal of environmentally friendly resources', 'purchase of environmentally friendly goods', 'environmental problems and consumer sovereignty', 'environmental laws and regulations' and 'environmental values and consumer's civil consciousness'. Based on the study results, an environmental education program for consumers was developed which consisted of two main parts, basis and practice. The former aimed to strengthen consumer consciousness about environmental problems and the latter, to make regular environmentally friendly consumer behaviors. The two parts were correlated. Thus strengthening environment-related consumer consciousness by learning the part of basis could promote of environmentally friendly consumer behaviors.

A Study on Consumer Information Needs and the Related Factors (소비자정보요구와 관련요인 연구)

  • 이은희
    • Journal of the Korean Home Economics Association
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    • v.29 no.1
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    • pp.159-176
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    • 1991
  • The purpose of this study is to assess the Consumer Information Needs and the Related Factors. For this purpose, a suvey was conducted using questionnaires. The data used in this study include 535 consumers who live in Daijon. Major findings are as follows : First, the overall level of Consumer Information Needs was relatively high. This implies that more Consumer Information should be provided to consumers. Second, each level of need for Consumer Information content was very high except for one subject area(information of existence of brands in market). Third, in methods of consumer information acquisition, consumer wants to examine goods by oneself and to use his own experience and knowledge. Consumer did not want clerks' advices.

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Consumer Information Needs for Development of the Consumer Information Program -Focused on Puchon city- (소비자 정보 프로그램 개발을 위한 소비자 정보요구 -부천시를 중심으로-)

  • 정영금
    • Journal of the Korean Home Economics Association
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    • v.36 no.6
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    • pp.71-84
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    • 1998
  • This study attempts to investigate what information the consumer want, and the needs and contents of information for 10 goods categories. Especially, this study aims to be used as the basic data for development of consumer information program. So, data of this survey was collected in Puchon, and the results can be used in regions which has the similar circumstance. Major findings are as follows. Consumers in Puchon think that it is difficult for them to have the information about goods. They want to know the comparative quality of goods and criterion of selection. Needs of information about 10 goods categories are different from each other. They want the informations about cereals/meats/vegetables, home appliance, book/stationery/toy more than others. They want to acquire the information from community bulletins and mass communication. So, consumer information center in University can produce the information program available to community members using this results. Then, they offer it to them through various channels.

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Needs for Consumer Information on Internet (인터넷소비자정보요구도에 관한 연구)

  • 이수진;이승신
    • Journal of the Korean Home Economics Association
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    • v.39 no.12
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    • pp.159-175
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    • 2001
  • The internet which is only opened for special class at the past, diffuse to all classes like junior.senior highschool and woman in general and it boost the internet's popularize. So the consumers can reduce the all physical.time cost, and now the internet settle in the most important method to find the informations. I hope this project can expect the protection the over-carrying of consumer information on internet and consumers can activity acquire the information in consumer's side. Also in the business's side, it promote the developing of fair information offers for lighten the inequality of information. And in the governments side, it's a basic information to plan the legal system for help the consumers to use the safe and correctness internet.

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Critical Factors Affecting Consumer Acceptance of Online Health Communication: An Application of Service Quality Models

  • Lee, Jung Wan
    • The Journal of Asian Finance, Economics and Business
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    • v.4 no.3
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    • pp.85-94
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    • 2017
  • The paper examines critical factors affecting consumer behavioral intentions in accepting online health communication through social networking sites. Unlike recent research under this topic, the paper assimilates some components of service quality dimensions and consumer behavior theories. The paper employs factor analysis and structural equation modelling analysis with latent variables to identify critical factors from the survey data collected from Korean consumers. The results of the study identifies three major constructs: consumer needs for health information, the perceived value of tangible attributes of health information providers, and the perceived value of intangible attributes of health information providers. The results show that consumer needs for health information and the tangible and intangible attributes of health information providers should be considered as important antecedents of accepting online health communication through social networking sites. The findings suggest that the success of online health communication via social networking sites largely depends on the tangible and intangible attributes of health information providers.

A Baseline Study on Housewife-Consumer Education in the Information Society (지식정보화 사회의 주부소비자교육을 위한 기초연구)

  • Kim, Seon-Mi
    • Korean Journal of Human Ecology
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    • v.13 no.3
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    • pp.425-440
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    • 2004
  • This study was conducted to provide a foundation for housewife-consumer education programs appropriate in the information society. For this purpose, the authors reviewed existing literature, analysed consumer counseling cases, and conducted focus group interviews. The need for housewife-consumer education was illustrated, and desirable educational contents and methods were proposed. The existing housewife-consumer education programs did not work effectively because the contents were too general, and mostly structured with non-interactive one-way lectures. More effective programs should be designed to accomodate the educational purpose and contents which fitted with the specific needs of housewives as the representatives of the family consumer units. It should also take the family life cycle stages into consideration. The education programs would work better when they were oriented more toward actively participating, locally-based spontaneous small-groups.

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Consumer Attitudes and Needs for Housing Information Sources and Contents (전국 도시 거주자의 주택상당경험에 따른 주택정보 요구도)

  • 곽인숙;강순주;권오정;김대년;김선중;박경옥;박정희;이경희;조재순
    • Journal of the Korean Home Economics Association
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    • v.37 no.2
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    • pp.13-26
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    • 1999
  • The purpose of this research is to find out consumer attitudes toward and needs for housing information sources and contents so as to facilitate the development and utilizing the information. The stratified sampling method was used to select 1,300 households in six large cities plus Seoul area during September 10th to 30th, 1997. The resets showed that Newspaper was the main source of housing information and about an half of respondents experienced housing consultation were somewhat dissatisfied with their consultants, mostly realtors. The younger and the more highly educated with higher income residents of apartments in Seoul area had the higher needs for housing information. Experience itself used housing information source had position influence on housing needs. The various housing information may increase the chance to use the information of those had never used it as well as to meet the needs for housing information of those had used.

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