• 제목/요약/키워드: management performance analysis

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제조업 기반 R&D 조직에서의 품질경영 (Evaluation of TQM Implementation in Manufacturing-based R&D Organizations)

  • 홍순욱
    • 한국경영과학회지
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    • 제34권1호
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    • pp.101-121
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    • 2009
  • The research literature presents that Total Quality Management (TQM) has been successfully embraced by firms for strategic and operational management in the last decades. However few studios analyze the role of TQM practices in the R&D environment. The objective of this study is to evaluate TQM practices implemented in manufacturing-based R&D organizations with respect to R&D performance. Our research model is primarily based on Malcolm Baldrige Criteria for Performance Excellence framework, including three moderating variables (industry type, organization size, quality management system certification), to propose hypotheses on the relationships between leadership practice, management practice and R&D performance. Results of canonical correlation analysis using data from 130 R&D organizations show that in aggregate leadership practice is positively related to management practice which is, in turn, positively related to R&D performance. These relationships are, however, affected by the moderating variables. Our results imply that TQM practices can be strategically adopted in the R&D organization.

EVMS를 도입한 공정의 성과지수 분석 (Performance Index Analysis of Schedule Introducing EVMS)

  • 김영;이영대;김성환;김정기
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2002년도 학술대회지
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    • pp.456-459
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    • 2002
  • 오늘날 건설공사의 효율화를 위한 EVMS(Earned Value Management System)도입의 중요성을 인식하고 많은 연구가 발표되고 있다. 그러나 EVMS를 도입한 공정에 대한 경험부족과 국내 건설의 제도적${\cdot}$환경적 요인으로 인해서, 기술적인 분석이나 사례분석에 대한 관한 연구는 아직 미흡한 실정이다. 본 연구에서는 EVMS를 도입한 공정상에 성과지수(SPI : Schedule Performance Index, CPI : Cost Performance Index)를 산정하여, 여러 통계적 분석방법을 적용해서 프로젝트 관리상에 일정, 비용상의 추세(Trend) 및 문제의 원인을 분석${\cdot}$연구하고자 한다.

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붓스트랩 $C_{pp}$ 다공정 수행분석차트 (Bootstrap $C_{pp}$ Multiple Process Performance Analysis Chart)

  • 장대흥
    • 품질경영학회지
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    • 제38권2호
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    • pp.171-179
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    • 2010
  • Pearn et al.(2002) supposed the $C_{pp}$ multiple process performance analysis chart. This chart displays multiple processes with the process variation and process departure on one single chart. But, this chart can not display the distribution of the process variation and process departure and is inappropriate for processes with non-normal distributions. With bootstrapping method, we can display the distribution of the process variation and process departure on the $C_{pp}$ multiple process performance analysis chart.

국립대학교병원의 최근 10년 경영성과 분석 (Analysis of Business Performance of National University Hospitals for the Past 10 Years)

  • 양종현
    • 한국병원경영학회지
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    • 제25권4호
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    • pp.48-59
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    • 2020
  • Purposes: The purposes of this study is analysis of business performance in national university hospitals in Korea. Methodology: Data from 2010 to 2019 were collected from balance sheet, income statement, and annual reports in 11 national university hospitals. The dependant variables are business performance which are operating margin to total assets, operating margin to gross revenue, and net income to gross revenue. The independent variables are the number of bed, hospital location, opening, liquidity, stability, and activity. Findings: In recent years, activity has been shown to have a lot of influence on management performance. National university hospitals increase profitability by using resources as efficiently as possible. The short-term debt and fixed assets have been increased rapidly in recent years. It was found that management performance has been increased through active investment using financial leverage. Practical Implications: Based on these results, this study will be the basic data for efficient management of national university hospitals.

구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구 (The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance)

  • 이윤석;김성홍;김진한
    • 경영과학
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    • 제21권2호
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

친환경 공급사슬관리의 영향요인, 실행수준, 그리고 기업성과간의 구조적 인과관계 (An Empirical Study on Influencing Factors, Practice Level, and Performance of Green Supply Chain Management)

  • 이영찬;오형진
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권1호
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    • pp.173-203
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    • 2012
  • In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.

High School Students' Satisfaction with Foodservice Quality Is Affected by Foodservice Management Type

  • Kwon, Sun-Hee;Cha, Myeong-Hwa;Kim, Yoo-Kyeong
    • Preventive Nutrition and Food Science
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    • 제10권4호
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    • pp.372-377
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    • 2005
  • This study was designed to examine the satisfaction of high school students with different types of foodservice management programs. The importance and the performance of foodservice management programs were evaluated based on the perceptions of high school students about food service characteristics affecting customer satisfactions. The average score of the attributes affecting the importance of school food service program was $4.27\pm0.49$ and the most important attribute was identified as 'the food safety $(4.68\pm0.67)$', followed by 'the taste of food $(4.66\pm0.65)$'. The average scores of all performance dimensions were lower than 3 point. 'Menu dimension' was rated as the lowest dimension $(2.61\pm0.89)$ and 'Food dimension $(2.79\pm0.70)$' was rated as the highest dimension. Significant differences among different types of foodservice management were perceived by respondents in the overall performance (F=40.244, p<0.001). Students who served by contract-conventional management rated significantly higher performance score on all of the performance attributes than the students served by other types of foodservice management. The results of the importance and the performance analysis present that student satisfaction is affected with the type of foodservice management programs and substantial differences lies between the perceptions of foodservice operations and students.

국립공원 탐방행태 및 이용만족요인 - 경주국립공원을 사례로 - (Visitors' Behavior and Satisfaction Determinants of National Park - in the Case of Gyeongju National Park -)

  • 백재봉;김동필
    • 농촌계획
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    • 제19권4호
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    • pp.105-113
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    • 2013
  • This study aimed to provide basic data for the national park management by analysing visitors' behavior and satisfaction determinants by importance-performance analysis and estimated regression analysis through post-occupancy evaluation questionnaire method to the Gyeongju National Park visitors. It was found that facilities and use management according to place and use group, the diversity of visit program, high quality of guidance and hospitality of staffs and conservation of historic and landscape resources for Gyeongju National Park were necessary as the results of behavior analysis, importance-performance analysis. The historic landscape resources, hospitality of staffs, visit road and safety facilities, commercial facilities were important determinants of users' satisfaction as the results of regression analysis. It suggested the characteristics of Gyeongju National Park and these factors were the most important factors for the improved management.

The Polarization of Wealth: The Effect of Support of Knowledge Management on Knowledge Management Activity and Company Performance

  • Yang, Hoe-Chang;Lee, Chun-Ho;Kim, Jung-Ho
    • 동아시아경상학회지
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    • 제5권2호
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    • pp.1-11
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    • 2017
  • This study attempts to verify effects of CEO' supports, compensation and educational training and those of individual annual salaries and company's sales on promotion of knowledge management expected to contribute to enhancing construction industry's competitiveness, from the perspective of person-organization fit. For the analysis, a total of 368 effective questionnaires were used to conduct independent sample t-test, regression analysis and hierarchical moderated regression analysis. The findings show that individual annual salaries have a positive relationship with company's performance and company's sales also have positive relationships with both knowledge management activities and company performance, and CEO's supports, compensation and educational training are important factors that can improve knowledge management activities. In addition, the principle that the rich get richer and the poor get poorer is also operated in construction industry, as in other industries. Therefore, members in a company should conduct optimal strategies to enhance the knowledge management activities through selection and concentration, while governmental agencies require the establishment of IT system for it and supports for related cost and consulting of it.

중앙값 정리를 이용한 지식근로자의 성과평가에 관한 연구 (Performance evaluation of Knowledge workers using median rank)

  • 이동철;오강탁;윤덕균
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2001년도 추계학술대회 논문집
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    • pp.45-49
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    • 2001
  • Success in Knowledge Management depends critically on the evaluation system that managers of an organization evaluate objectively performance of members of the organization. In particular, the differences in the standard of Performance evaluation used by managers in Governmental Institution or Agency of make an issue of the standardization of Performance evaluation. Therefore, in this paper we propose the alternative evaluation method, which minimizes the bias resulted from the different standards by measuring ranking of knowledge workers, instead of quantitative analysis, using Median Rank method in Reliability and verify our proposition using the analysis of examples.

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