DOI QR코드

DOI QR Code

Visitors' Behavior and Satisfaction Determinants of National Park - in the Case of Gyeongju National Park -

국립공원 탐방행태 및 이용만족요인 - 경주국립공원을 사례로 -

  • Baek, Jae-Bong (Dept. of Landscape Architecture, Pusan National Univ.) ;
  • Kim, Dong-Pil (Dept. of Landscape Architecture, Pusan National Univ.)
  • Received : 2013.11.04
  • Accepted : 2013.11.26
  • Published : 2013.12.30

Abstract

This study aimed to provide basic data for the national park management by analysing visitors' behavior and satisfaction determinants by importance-performance analysis and estimated regression analysis through post-occupancy evaluation questionnaire method to the Gyeongju National Park visitors. It was found that facilities and use management according to place and use group, the diversity of visit program, high quality of guidance and hospitality of staffs and conservation of historic and landscape resources for Gyeongju National Park were necessary as the results of behavior analysis, importance-performance analysis. The historic landscape resources, hospitality of staffs, visit road and safety facilities, commercial facilities were important determinants of users' satisfaction as the results of regression analysis. It suggested the characteristics of Gyeongju National Park and these factors were the most important factors for the improved management.

Keywords

References

  1. 김동필, 백재봉, 2009, 변산반도국립공원의 탐방객 만족요인 및 예측모형분석, 한국환경태학회지23(2), 169-176.
  2. 김동필, 백재봉, 2011, 내장산국립공원의 탐방객 만족요인 및 예측모형분석, 한국환경태학회지25(4), 614-620.
  3. 백재봉, 김동필, 2005, 국립공원에 있어서 관리체계의 변화에 관한 연구 -계룡산국립공원을 대상으로-, 한국공원휴양학회지 5(2), 107-115.
  4. 백재봉, 김동필, 2008, 북한산국립공원 탐방객 만족요인 및 예측모형, 한국환경생태학회지 22(2), 113-118.
  5. 백재봉, 김동필, 2010, 태안해안국립공원 탐방객 만족요인 및 예측모형, 한국환경생태학회지24(2), 101-107.
  6. 유기준, 백재봉, 김선희, 2007, 한라산국립공원에서의 탐방객 이용행태와 이용.관리속성에 대한 태도, 한국환경생태학회지 21(2), 126-133.
  7. 유기준, 김정민, 조우, 2009, 국립공원 특별보호구 정책에 대한 지역주민과 탐방객의 인식에 관한 연구 - 지리산국립공원 칠선계곡 자연휴식년제를 중심으로, 한국환경생태학회지23(6), 585-593.
  8. 이영경, 2008, 경주 토함산과 남산국립공의 이용만족평가-중요도 성취도 분석을 중심으로-, 한국환경영향평가학회지17(3), 153-165.
  9. 임승빈, 1984, 조경계획설계론, 271-279.
  10. 조우, 최송현, 유기준, 2009, 변산반도국립공원 탐방객의 환경 해설 매체 이용 평가, 한국환경생태학회지23(2), 127-134.
  11. 국립공원관리공단, 2013, 국립공원 기본통계, 1. 탐방관리.
  12. 국립공원관리공단, 2013, 국립공원 기본통계, 4. 탐방프로그램.
  13. 국립공원관리공단, 2013, 경주국립공원 공원안내. (http://gyeongju.knps.or.kr/)
  14. Japan Ministry of Environment, 2007, Introduction of Use Restricted Area System.
  15. Martilla, J.A. and J.C. James, 1977, Importanceperformance analysis. Journal of Marketing 41(1), 77-79. https://doi.org/10.2307/1250495
  16. Yellowstone National Park Division of Interpretation, 200,) Yellowstone Resources & Issues, 141-178.

Cited by

  1. Evaluation of Trail Facility and Operation-Management for Walking Tour Revitalization - focus on Ganghwa Nadeul-gil - vol.17, pp.2, 2015, https://doi.org/10.17663/JWR.2015.17.2.176
  2. The Importance-Performance Analysis(IPA) for Decided Selection by Visitors at Gyeryongsan National Park vol.19, pp.4, 2015, https://doi.org/10.34272/forest.2015.19.4.007
  3. Analysis on Visiting Characteristics and Satisfaction according to Travel Routes of the Hallyeohaesang National Park’s Visitors vol.22, pp.4, 2018, https://doi.org/10.34272/forest.2018.22.4.003
  4. The Impact of Natural Parks’ Servicescapes on Perceived Value, Satisfaction, and Behavior Intention -Focus on Palgong Provincial Park - vol.22, pp.4, 2013, https://doi.org/10.34272/forest.2018.22.4.008
  5. 무등산국립공원 탐방객 이용행태 및 인식분석 vol.33, pp.6, 2013, https://doi.org/10.13047/kjee.2019.33.6.734