• Title/Summary/Keyword: knowledge intensive business services

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Evaluating and Suggesting Business Models for the Knowledge-intensive Services Using AHP and BMC (AHP와 BMC를 활용한 중소기업의 핵심 지식서비스 평가 및 비즈니스 모델 제안)

  • Park, Sunyoung;Geum, Youngjung
    • Journal of Technology Innovation
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    • v.24 no.3
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    • pp.53-79
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    • 2016
  • Due to the rapid change of corporate environment of small and medium enterprises (SMEs), there is an increasing needs for the effective utilization of knowledge intensive services. Current knowledge intensive services for SMEs include various activities including venturing, R&D planning, R&D support, marketing, and networking. However, these activities are not differentiated according to the institutions that provides those services. In response, this study aims to explore and identify core knowledge intensive services, and specify the target knowledge service. The case study was conducted for the Divison of SMEs innovation in Korea Institute of Science and Technology Information (KISTI).

Imported Expertise in World-class Knowledge Infrastructures: The Problematic Development of Knowledge Cities in the Gulf Region

  • Kosior, Adriana;Barth, Julia;Gremm, Julia;Mainka, Agnes;Stock, Wolfgang G.
    • Journal of Information Science Theory and Practice
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    • v.3 no.3
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    • pp.17-44
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    • 2015
  • Due to the oil business, settlements in the Gulf Region developed into prosperous cities. But in the near future, oil is off. The plans of the Gulf Cooperation Council (GCC) states bank on diversified and knowledge-intensive economies. Are those development plans realistic? What is the state of the art of knowledge institutions in the GCC countries? Applying the theoretical frameworks of Knowledge City and Science Indicators research, we empirically and theoretically studied the emerging Gulf cities Kuwait City (Kuwait), Manama (Bahrain), Doha (Qatar), Abu Dhabi, Dubai, Sharjah (all UAE), and Muscat (Oman). Our methodological framework includes grounded theory, ethnographic field study, ServQual-like quantitative questionnaires and semi-standardized qualitative interviews conducted on-site with informed people, informetrics, and, finally, the use of official statistics. In particular, we describe and analyze the cities' knowledge infrastructures, their academics, and expenditure on R&D as input indicators; and publications as well as graduates as output indicators. A further crucial aspect of a knowledge society is the transition of graduates into knowledge-intensive public services and private companies.

Classification of Performance Types for Knowledge Intensive Service Supporting SMEs Using Clustering Techniques: Focused on the Case of K Research Institute (클러스터링 기법을 활용한 중소기업 지원 지식서비스의 성과유형 분류: K 연구원 사례를 중심으로)

  • Lee, Jungwoo;Kim, Sung Jin;Kim, Min Kwan;Yoo, Jae Young;Hahn, Hyuk;Park, Hun;Han, Chang-Hee
    • The Journal of Society for e-Business Studies
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    • v.22 no.3
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    • pp.87-103
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    • 2017
  • In recent years, many small and medium-sized manufacturing companies are making process innovation and product innovation through the public knowledge services. K Research institute provides different types of knowledge services in combination and due to this complexity, it is difficult to analyze the performance of knowledge service programs precisely. In this study, we derived performance items from bottom-up viewpoints, rather than top-down approaches selecting those items as in previous performance analysis. As a result, 74 items were finded from 82 companies in the K Research Institute case book, and the final result was refined to 17 items. After that a case-performance matrix was constructed, and binary data was entered to analyze. As a result, three clusters were identified through K-means clustering as 'enhancement of core competitiveness (product and patent),' 'expansion of domestic and overseas market,' and 'improvement of operational efficiency.'

Typology of R&D Service Firms and Customized Policy Suggestions in Korea

  • Choi, Jisun;Min, Jungwon;Jang, Pyoung Yol;Ha, Tae Jeong;Lee, Sang Hyeok;Seo, Jeonghwa
    • STI Policy Review
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    • v.2 no.1
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    • pp.35-53
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    • 2011
  • This paper originates from the questions concerning why Korea has had difficulties in boosting R&D service industries regardless of government efforts over a decade. We first review the intrinsic nature of the R&D services and set up four criteria such as establishment type, diversification of business models, coverage of client firms, and role of R&D service firms as innovation drivers and IP strategies, that will be used in interviewing and analyzing R&D service firms. Second, we carry out in-depth interviews of eighteen R&D service firms to understand business behaviors and relevant characteristics. Finally, we identify five groups of R&D service firms and conclude that differentiated polices have to be implemented according to the groups for promoting the industry effectively.

A Logical Model of Library System towards Knowledge Service (지식 서비스 지향 도서관 시스템의 논리 모델)

  • Lee, Hyun-Sil;Bae, Chang-Sub;Lee, Eun-Joo;Han, Sung-Kook
    • Journal of the Korean Society for information Management
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    • v.26 no.3
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    • pp.45-67
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    • 2009
  • The ecosystem of the Library has been radically changing in the advent of ubiquitous information service technology. We are already aware of the digital library due to popularizing digital information resources and we are impressed with Library 2.0 and Social Semantic Digital Library of user-centered, service-oriented library. We summarize the ultimate goal of the evolution of library systems as knowledge services and propose a logical model of library system for the realization of knowledge services. This local model can be applied for a library framework to harmonize the diverse knowledge resources, active users with participation and collaboration, the innovation of library business and ubiquitous information service technologies to achieve the missions of library in knowledge-intensive society.

A Study on the Spatial Characteristics of the Business Services Cluster in Metropolitan Seoul (대도시 사업서비스업클러스터의 공간적 특성에 관한 연구)

  • Pak Rae-Hyeon;Jeong Byeong-Sun
    • Journal of the Economic Geographical Society of Korea
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    • v.8 no.2
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    • pp.195-215
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    • 2005
  • This study was carried into execution to analyze Spatial Characteristics of Seoul Business Services Cluster in circumstance of local economic development led by knowledge-intensive business services. The analysis was performed for industrial agglomeration and companies' linkage and network. As the result, there are three business services cluster, including the largest one in Gang-Nam Gu, Seoul, and for last 10 years, there has been increasing development of business services cluster. In the meanwhile, their linkage and network have not been performed briskly. Therefore, from now on, a plan that can help companies' linkage and network performed inside of cluster to have active and international structure has to be considered in cluster policy.

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The Embeddedness of Foreign Firms in Korea : The Case of Business Service Activities (사업서비스 분야 외국인직접투자기업의 한국내 뿌리내림)

  • 이병민
    • Journal of the Korean Geographical Society
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    • v.36 no.4
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    • pp.402-417
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    • 2001
  • This study empahsized the nature of spatial patterns, characteristics and embeddeness of foreign business service firms in Korea utilizing questionnaire survey and interview data. Foreign business services firms are active in forming interfirm networks with clients and supply firms in Korea for widening the market share in Korea. But a low proportion of foreign firms is engaged in academies-industry linkages, government organizations, research institutes, and trade associations. Knowledge transfer and interaction also shows low level of network and the regional development of foreign firms is still in the process of developing, not quite embedded yet. Policy guidances and instituional supports are very essential to strenthen interfirm network and collective learning process of foreing firms in Korea lather than mechanical accumulation of investments. Thus, regional foreign direct investment policy should be targeted towards the incrementation of the potential of foreign firms as a knowledge-intensive industry.

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Characteristics of Foreign Firms업 Corporote Networks in Korea: The Case Study of Business Services (외국인직접투자기업의 기업네트워크 특성 한국 내 사업서비스업체 사례분석을 중심으로)

  • 이병민
    • Journal of the Economic Geographical Society of Korea
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    • v.3 no.2
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    • pp.43-61
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    • 2000
  • This study investigate the spatial characteristics and corporate networks of foreign business service firms in Korea. Specifically intrafirm and extrafirm organization of foreign firms are addressed utilizing the corporate network perspective. For this purpose, this study conducted questionnaire and interview surveys for the foreign firms. Parent-subsidiary relationships are focused on the mechanisms by which Transnational Corporations (TNCs) headquarters control and coordinate their foreign affiliates and subsidiaries in order to achieve investment purpose in Korea (overseas market expansion). But extrafirm networks of foreign business services firms in Korea do not appear to play an important role in regional development to date. A low proportion of foreign firms is engaged in academics-industry linkages, and a low number o( foreign firms is formally linked with government organizations, research institutes, and trade associations. To conclude, Foreign direct investment firms in business services in Korea are characteristics by globalized intrafirm networks and localized interfirm and extrafirm networks. It is understood that regional development can be vitalized when Korean local firms have close relationships with technologically advanced foreign firms in tacit knowledge capacity. Foreign firms are able to play an important role in the development of business services in Korea. This study suggests that regional foreign direct investment policy should be targeted towards the corporate networking with foreign firms and domestic firms and incrementation of the potential of foreign firms as a knowledge-intensive industry.

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Regional Differential Growth and Spatial Division of Labor in Producer Service Industries (생산자서비스 산업의 차별적 성장과 공무적 분업화에 관한 연구)

  • 이희연
    • Journal of the Korean Regional Science Association
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    • v.6 no.2
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    • pp.123-147
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    • 1990
  • This paper examines the changing geography of producer service industries in the 1980s. The foci of this study are to analyze the regional distribution of each producer services, and to reveal the spatial linkage of producer services. Further this paper asserts the potential role of producer services for reducing the potential endogenous development in the periphery. During the 1981-86 period, producer service industries grew more rapidly than other service sectors and manufacturing sector. The main reason of the raid growth of producer services is attributable to an increase in demand for intermediate services from manufacturing firms. In order to compete an increasingly complex business environment, firms have expanded the amount of effort devoted to activities such as planning, coordination and control, and consequently have increased their use of producer services. The most distinctive feature of the location of producer services is spatial concentration into Seoul and surrounding region. Especially the degree of the concentration o business services into the Capital Region has been accelerating during the 1990s. The pattern of employment growth and regional distribution of producer services show a clear core / periphery disparity. Much of the regional inequality in producer services is largely due to variation in demand associated with the pattern of corporation headquarters with the pattern of corporation headquarters and branch plants location with large manufacturing firms. The analysis of spatial division of labor reflects that producer services are related to the location of headquarters in manufacturing industry. Headquarters in manufacturing firms and business service firms tend to cluster each other. Most of the headquarters spatially separated from branch offices are clustered heavily in Seoul. Especially headquarters of business services and insurance services are overwhelmingly concentrated into Seoul. The firms whose headquarters are located in Seoul have a linkage pattern on a nationwide scale. It is viewed have little potential for generating local multiplier effects and regional development. In the light of the result of this study, producer services are not likely to disperse soon to peripheral regions. Consequently the absence of policies directed at enhancing producer sevice in the periphery, concentration tendency would continue to reinforce the core's dominance at the expense of peripheral regions. From a regional perspective, the quality of a region's producer service sector is a key determinant of economic growth, since manu industrial location decisions are influenced by the differential availability of producer services among regions. Poor performance of producer services in peripheral regions seemed to be linked to the region's manufacturing base. Low-wage, standardized branch plants are not likely to induce the growth in knowledge intensive services associated with high-technology corporate headquarters. Producer services may help to create and attract new business including manufacturing firms, and also to enhance the productivity and competitiveness of local firms. Therefore the provision of service producing activities would be lead not only to generate and retain endogenous development but also to attract external firms, especially small and medium sized firms which have a lower propensity of internalized services. Hence, it may be more efficient to create and expanse new locally owned producer services rather than to attract branch plants of mult-locational firms in order to make indigenous economic development.

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Understanding of the Fintech Phenomenon in the Beholder's Eyes in South Korea

  • Hanbyul Choi;Yoonhyuk Jung;YoungRok Choi
    • Asia pacific journal of information systems
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    • v.29 no.1
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    • pp.117-143
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    • 2019
  • Advances in information technology (IT) bring about technological innovation in financial businesses, referred to as financial technology (fintech), beyond the traditional financial industry. While fintech implies more convenient and various financial services to customers, it leads to more complexity in the financial sector, as different industry players (e.g., IT firms) can participate in financial businesses. The complexity of fintech causes controversial issues related to policies and the appropriate development direction. In order to provide insight into the current state of fintech, this study explores the fundamental understanding of the fintech phenomenon from the perspective of the major stakeholders (i.e., financial authorities, financial companies, IT firms) in South Korea. This study analyzed news articles, where those stakeholders expressed their arguments, by using a content analysis. The study also conducted an intensive examination of their arguments by using a core-periphery approach of social representations. This study found that while the three beholders had a common opinion on deregulation of the fintech industry, each of them had different knowledge of the phenomenon. By revealing each beholder's structure of representations of fintech, this study not only provides common knowledge regarding fintech but also explicates the perceptual gaps among stakeholders. Findings of the study offer a big picture of current fintech initiatives, which can be useful knowledge for future research on fintech.