• Korea Journal of Hospital Management
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• v.22 no.3
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• pp.88-104
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• 2017

The purpose of this study explains how service characteristics such as service competence, service customization, interpersonal communication and image affect service trust and affective commitments and how service trust, affective commitment play a role in affecting risk-taking and service loyalty in specialty hospital. and then confirm the mediating role of relationship quality components such as service trust and affective commitment in the above path relation. For this purpose, the research hypothesis was verified by structural equation model analysis(SEM) using SPSS 21.0 and AMOS 20.0 statistical package. The results of the study are as follows. First, interpersonal communication influenced service trust, image influenced affective commitment, service ability influenced service trust and emotional commitment, while service customization did not affect any factor. Second, service trust and affective commitment did not effect each other. Third, service trust and affective commitment were more powerful in risk-taking than the influence on service loyalty. Fourth, Risk takings affected service loyalty. Therefore, marketers of special hospitals not only medical services by providing medical service with superior service ability, but also by always strengthening interpersonal communication at the time of providing services. This will enable consumers to overcome the avoidance in the service decision process and implement a specific service marketing strategy that can continuously use the hospital service.

• Korean Journal of Occupational Health Nursing
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• v.20 no.3
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• pp.289-298
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• 2011

Purpose: The purpose of this study was to explore status of activity of daily living, interpersonal relationship, depression and health-related quality of life in patients with traumatic hand injury and identify factors that influence health-related quality of life. Methods: The participants were 104 outpatients with impending hand microsurgery from D city. The data were analyed using Pearson's correlation, t-test, ANOVA, and hierarchical regression with SPSS/WIN 12.0. Results: There were statistically significant differences in HRQoL to gender, age, marital state, and level of pain. HRQoL had significant correlations with ADL, IADL, relationship change, and depression. In regression analysis, depression, marital state, ADL, and level of pain explained 48% of the HRQoL. Conclusion: Findings of this study allow a comprehensive understanding of patients with traumatic hand injury. It is necessary to develop nursing intervention program for improving the health-related quality of life in patients with traumatic hand injury by considering psychological care for depression as well as physical care.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.7
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• pp.564-576
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• 2020

The study aims to verify the influence of overt narcissism and covert narcissism in adolescents upon Interpersonal Relationship through self-concept clarify. Regular middle school students were surveyed over the period from November 4 to 22, 2019. A total of 470 questionnaires were used in the analysis for this study. The data were analyzed using SPSS 23.0 and AMOS 23.0 statistics suites. The study results are as follows. First, the covert and overt narcissism of adolescents had a negative impact on the self-concept clarity. Second, the self-concept clarity of adolescents had a positive impact on interpersonal relationships. Third, the covert and overt narcissism of adolescents had a negative impact on interpersonal relationships. Fourth, in the relationship between adolescent overt/ covert narcissism and interpersonal relationship, self-concept clarity all had a significant mediating effect. This research has empirically demonstrated the influence of the self-concept clarity upon interpersonal relationship in relation to the overt and covert narcissism of adolescents, so that the study findings provide a wider understanding of the adolescents who have difficulties with Interpersonal Relationships while helping enhance expertise in the counseling and education curriculum based on the characteristics of narcissists.

• Journal of Korean Physical Therapy Science
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• v.10 no.2
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• pp.173-183
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• 2003

The purpose of this study was to provide information for making positive interpersonal relations by understanding the degree of difficulties of interpersonal relations that physical therapist students may have on clinical practice. The survey results of 175 students who completed clinical practice for the first term of 2003. The survey was conducted through mail or e-mail between July 20 and August 20, 2003. The data were analyzed frequency, percentage, t-test, and one-way ANOVA using the SPSS/PC Ver. 10.0 (${\alpha}=0.05$). The results were as follows; 1. The mean score for the level of points interpersonal relations was 41.06 points in full 80 points. Therefore most students had a little problem on interpersonal relations. 2. More difficulties of interpersonal relations were felt by students in the following order; clinical instructors, patients, other students, and other department staffs in the hospital. 3. Between students and clinical physical therapist in the hospital, most students were satisfied with a instructor's attitude toward there (61.1%). 4. Between students and other department staffs in the hospital, most students were felt convenient when faced with other staffs(61.8%). 5. Between students and patients in the hospital, most students didn't uncomfortable when they made a rapport(69.2%). 6. Between students and other college students, most students were didn't inconvenient when they were practicing together(69.8%). 7. The students with higher marks in major felt more difficulties for forming personal relations with other department staffs in hospital, patient, and other students(p<0.05). 8. The students showed more felt inconveniences over 8 weeks practicing than below 7 weeks itperiods of clinical practice(p<0.05). 9. The number of practice place were significantly difference according to relation of patients, other college students(p<0.05). More less practice place were made difficult of interpersonal relations. The further studies would be made in viewpoints to clinical instructors, patients, students, others department staffs in the hospital so that we could compare our results with theirs.

• Korea Journal of Hospital Management
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• v.22 no.2
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• pp.28-43
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• 2017

The purpose of this study was to investigate the influence of professional self-concept and interpersonal relations on nursing competence of clinical nurses. This study was conducted as a descriptive cross sectional survey with 182 nurses who work at a tertiary hospital which has over 1,000 beds, located in Gyeounggi - do. The data was collected from October 11th, 2016 to October 28th, 2016. The main findings of this study were as follows. The mean score for professional self-concept was $2.65{\pm}0.29$ points in the range of 1 point to 4 points. And interpersonal relations was an average of $3.55{\pm}0.35$ points in the range of 1 point to 5 points. Nursing competence was an average of $2.65{\pm}0.39$ points in the range of 1 point to 4 points. Professional self-concept and interpersonal relations were positively correlated with nursing competence. Nursing competence was differed from clinical career(F=10.518, p<.001), working unit(F=4.139, p=.018), educational background(F=6.542, p=.002), and satisfaction on nursing(F=6.326, p<.001). The regression model with clinical career, working unit, educational background, satisfaction on nursing, 3 sub domain of professional self-concept(professional practice, satisfaction, communication), and interpersonal relation was statistically significant (F=31.94, p<.001). And this model could explain 51.5% of nursing competency(Adj R2=.515). Especially, professional practice(${\beta}=.532$, p<.001) of professional self-concept, interpersonal relations(${\beta}=.223$, p<.001), clinical career(${\beta}=.169$, p<.001), working unit: ICU (${\beta}=.169$, p<.05) were identified the factors influencing on nursing competence. Therefore, improving clinical nurses' nursing competence can be achieved with broad approach that includes improvements in professional self-concept and interpersonal relations. And also, working unit, and clinical career should be considered to develop the actual program for nursing competence, too.

• Journal of Korean Academy of Nursing
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• v.27 no.1
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• pp.169-177
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• 1997

This study aims at empirically clarifying the relationship between power and the interpersonal conflict, including nurses' understanding of their relative power, the causes of interpersonal conflicts with the nurses, and strategies to resolve conflicts, in order to understand how nurses' relative power affect their conflicts. For the empirical survey, the population was defined as all the nurses working at a medical organization in Seoul, Korea. 1083 nurses were selected as the sample for the questionnaire survey and statistical analyses. For the sampling, 32 medical organizations were selected by a stratified random method and sub-samples were arbitrarily drawn from each organization to obtain the final sample of 1083 nurses who responded to the questionnaire designed by the reseacher. According to the result of the study, most nurses experience conflict more than once a month, and 70.4% of the respondents answered that interpersonal conflicts were directly or indirectly caused by power relations. which indicates that they perceive power relations as the main cause of interpersonal conflicts. Nurses experienced the most conflicts with interns and residents(29.7%), then patients and their families(24.3%), higher-positioned nurses(12.3%), nurse colleagues(7.7%), lower-positioned nurses(6.5%), and staff doctors(5.1%). If we classify these into three groups. the frequency of the conflicts, from most frequent to least. is in the order of doctors. nurses, and patients. In terms of relative power, nurses perceive that they have greater power than patients and their families, lower-positioned nurses, and nurse colleagues. In contrast, nurses perceive that they have less power than interns and residents, higher-positioned nurses. and staff doctors. Among these groups. nurses perceive that they have the most power over patients and the least over staff doctors. These results indicate that nurses tend to experience more conflicts with members of groups that are stronger than themselves in terms of relative power, Nurses use positive strategies such as the compromise strategy(32.3%) or the collaboration strategy (20.3%) to manage conflicts, more than other strategies. However, they use avoidance or competition strategy more at the earlier stage, compromise strategy more in the mid stage, and collaboration strategy more at the later stage of the interpersonal conflict. In relation to power, nurses use the collaboration strategy or the compromise strategy more when their perceived power is greater than or equal to their counterpart's, and they use the avoidance strategy or the accommodation strategy if their power is less. In terms of source of power, nurses' perceived relative power is greater in the order of referent power. expert power, reward power, legitimate power. and coercive power. where referent power is perceived as having the greatest power and coercive power is least. Most nurses(69.3%) used their power to resolve a conflict. with positive outcomes. Expert power was used most frequently. Overall. this study strongly indicates that the enhancement of power of nurses to have equal power relations with doctors would heighten the success of conflict resolution, since power is the main cause of conflicts. Specifcally. nurses experience most conflicts with doctors against whom they perceive the greatest gap in power. and the choice of a conflict management strategy depend upon their power relations.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.148-156
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• 2018

This study was conducted to identify the effects of ego resilience, interpersonal relationships, and cognitive emotion regulation strategies on adaptation to college life by nursing students and provide data to increase adaptation based on the results. This research was based on 304 nursing students in B and Y city. Data were collected from May 8 to May 13, 2017 and analyzed by ANOVA, Pearson's correlation coefficient, and multiple regression using SPSS/WIN 22.0. The average college life adaptation value was $3.21{\pm}0.53$. There were positive correlations between college life adaptation and ego resilience (r=0.443, p<0.001), interpersonal relationships (r=0.400, p<0.001) and cognitive emotion regulation strategies (r=0.465, p<0.001). Regression analysis revealed that 46.2% of the variance in college life adaptation by nursing students could be explained by grade, major satisfaction, ego resilience, and cognitive emotion regulation strategies. Additional studies to determine the various factors affecting adaptation of nursing students to college life and to increase college life adaptation should be conducted.

• Korean Security Journal
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• no.21
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• pp.19-33
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• 2009

This study attempted to investigate the effect of class satisfaction of the students majoring in the studies of security services on the efficacy of career decision. To do this, I chose 430 security services of the students majoring by the systematic stratified cluster random sampling as the subject of study. All data were analyzed the causal relationship of the collected equation. In order to do a data analysis used descriptive statistics analysis, t-test, one-way ANOVA and multiple regression analysis of SPSS. As a result, the following conclusion was drawn: First, it was found that there was not a statistically significant(learning factor, interpersonal relation, aptitude factor) difference in their major class satisfaction and career decision efficacy(goal choice, future plan, working information) according to gender. Second, it was found that there was a statistically signifiant difference in such factors as learning, interpersonal relations and aptitude, in relation to the difference in subfactor such as major class satisfaction and career decision efficacy. Third, it was found that the learning, aptitude and career factors of major class satisfaction had a statistically significant effect on the future plan. Fourth, it was found that he learning and career factors of major class satisfaction had a statistically significant effect on the resolution of the goal. Fifth, it was found that the aptitude and career factors of major class satisfaction had a statistically significant effect on job information. Sixth, it was found that the career factors of major class satisfaction had a statistically significant effect on the problem-solution. Therefore, we must first give priority to improve the class satisfaction. By doing this, we can raise the efficacy level of career decision.

• Journal of the Korean Society of Child Welfare
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• no.55
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• pp.113-141
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• 2016

The purpose of this study was to examine the mediating roles of children interpersonal relations and mental health in the relationship between parent-child relationships and school life happiness, and the differences between single-parent and two-parent families, using structural equation modeling. Data were obtained from the 2013(second-wave) year of the Korean Educational Longitudinal Study. This study selected 6,643 elementary school 6th-grade students(756 from single-parent families and 5,887 from two-parent families). Data were examined with structural equation modeling and multi-group analysis using AMOS 18.0, and mediating effects were tested using the Sobel test. The results were as follows; First, the single-parent children reported lower levels of interpersonal relations, mental health, and school life happiness than the two-parent children. Second, interpersonal relations and mental health did play a mediating role in the relationship between parent-child relationships and school life happiness. Third, as a result of examining for total effect, the variable that most influenced school life happiness of children was interpersonal relations. Fourth, multi-group analysis did not show a statistically significant difference between single- and two-parent children in structural equation modeling.

• Korean Journal of Childcare and Education
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• v.12 no.1
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• pp.225-244
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• 2016

This study seeks to analyze how children's moral emotions affect their social competence. Moral emotions focus on empathy and sympathy. The purpose of this research is to offer basic data for establishing both amoral and emotional educational program. The subjects of this research involve 182 children(either 4 or 5 year olds) that have lived in Korea. Analysis of the collected data have yielded some interesting results. First, it is found that children's empathy and sympathy are dependent on children's age and their fathers' educational level; as a result, increasing the age of the children and their fathers' educational level are found to increase empathy and sympathy. Secondly, both empathy and sympathy scores are found to have correlation to the scores of positive reciprocity, capability, and interpersonal relation on social competence. Sympathy scores increase with respect to the leadership scores of social competence. Lastly, children's empathy is a factor that affects positive reciprocity, capability, interpersonal relation, and participation on social competence. Their sympathy affects leadership on social competence. The results of this study suggest that strengthening the empathy and sympathy levels of children could partially enhance their social competence.