• Title/Summary/Keyword: international business

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Students' Satisfaction and University Reputation through Service Quality in Private Higher Educational Institutions in Bangladesh

  • ALAM, Mohammad Manjur;ALAUDDIN, Md.;SHARIF, Mohd Yasin;DOOTY, Evana Nusrat;AHSAN, Syed Md. Hasib;CHOWDHURY, Mustafa Manir
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.91-100
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    • 2021
  • Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.

A Study about Expanding into International Markets through International Apparel Fairs -Emphasis on the Las Vegas Magic Show- (의류 수주전시회를 통한 해외 시장 진출 방안에 관한 연구 -라스베이거스 매직쇼(Magic Show)를 중심으로-)

  • Lim, Jisook
    • Journal of Fashion Business
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    • v.25 no.1
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    • pp.65-79
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    • 2021
  • Apparel fairs are business platforms specializing in selling fashion products. As the largest apparel fair in the United States and with the highest number of animated buyers in the entire world, the Las Vegas Magic Show utilizes this distribution platform to the greatest extent by sustaining over 90,000 buyers annually. In accordance, the exhibiting companies also participate in commercial functions by striving to promote brand awareness to consumers as they carefully plan to increase actual sales and secure new customers. Domestically, numerous organizations such as the Trade Promotion Administration, the Korean Apparel Association, and KOTRA(Korea Trade-Investment Promotion Agency) present similar international apparel fairs to strongly encourage domestic companies to exhibit at international apparel fairs. However, many companies fail to succeed in achieving actual results, which frequently causes them to attend the shows for the short term only. This may occur due to the lack of research on apparel order-writing exhibitions by academia and proactive workers. This research study was based on the careful observation and analysis of the three most recent years of Magic exhibitor attendees' operations and changes to accomplish the final objective of presenting a basic guideline to attend an international apparel exhibition.

Rebuilding Operational Risk Management Capabilities: Lessons Learned from COVID-19

  • JADWANI, Barkha;PARKHI, Shilpa;KARANDE, Kiran;BARGE, Prashant;BHIMAVARAPU, Venkata Mrudula;RASTOGI, Shailesh
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.9
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    • pp.249-261
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    • 2022
  • Globally, COVID-19 has significantly impacted many different organizations and people. From the banks' perspective, this pandemic has affected banks' corporate and retail customers. Also, banks had to adjust to distributed workforce model. This paper analyses the lessons learned from the COVID-19 pandemic, which can be effectively used to rebuild banks' Operational Risk Management capabilities. The present study used the survey research methodology, which includes structured questionnaires completed by senior banking professionals to analyze the learnings from COVID-19 and understand the distributed workforce model and remote working effectiveness. Findings: The Pandemic accelerated the pace of digital transformation. The lockdown imposed due to the pandemic led to employees working remotely, which has been effective because of enhanced digital capabilities. However, enhanced monitoring is required to prevent data-related issues, and action needs to be taken to address challenges faced in having a remote distributed workforce model, like negative impact on on-the-job learning, data-related risks, and employee wellbeing. COVID-19 is an unprecedented event that could not have been predicted in any scenario analysis. This crisis has highlighted various systemic drawbacks that need to be addressed. Banks can apply the lesson learned from this Pandemic to become more robust in the future.

The Effects of International New Ventures' Social Responsibility Engagement on Local Customer Loyalty: A Perspective of Relationship Marketing in Emerging Economies

  • An, Sang-Bong;Oh, Han-Mo;Kim, Sung-Kwon
    • Asia-Pacific Journal of Business
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    • v.9 no.3
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    • pp.25-35
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    • 2018
  • Research addressing international new ventures' social responsibility activities is scarce. Specifically, researchers have little account for the effects of an international new venture's social responsibility efforts on the outcomes of relationships with local customers in emerging economies. Against this background, we attempt to extend the boundaries of an understanding of the effects of international new ventures' social responsibility engagement on local customers' loyalty through customer trust and customer identification in emerging economies. Based mainly on the stakeholder theory and the relationship marketing theory, our study conceptualize two facets of international new ventures' social responsibility efforts: ethical and philanthropic corporate social responsibility engagement. In addition, we identify positive customer relationship-building mechanisms for each facet. Furthermore, our study presents an empirically testable propositions that would explain how international new ventures' social responsibility efforts influence the outcomes of relationships with local customers in emerging economies. Finally, this manuscript provides a discussion of the present study' implications for theory and practice and limitations that naturally lead to future research on international new ventures' social responsibility activities in developing economies.

When Does Human Capital Facilitate the Corporate Innovation Performance?: The Moderating Effect of International Experience (인적자본은 언제 기업의 혁신성과를 향상시킬 수 있는가?: 국제화 경험의 조절효과를 중심으로)

  • Gwon, Sun-Hwan;Kwon, Jong-Wook;Shin, Mann-Soo
    • Asia-Pacific Journal of Business
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    • v.11 no.3
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    • pp.47-61
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    • 2020
  • Purpose - This study investigates the relationship between firm-specific, general human capital and corporate innovation performance. Also, we examine when this relationship is more salient. Design/methodology/approach - We collected 1,195 survey data related to a sample of corporate innovation performance and human capital from 1) Korea Research for Vocational Education and Training and 2) NICE information service in Korea. In order to examine the corporate innovation performance, we use the ordered logit model. Findings - First, we find robust supports for our hypothesis that firm-specific and general human capital increase corporate innovation performance. Second, the effect of general human capital on corporate innovation performance is stronger when this relationship is combined with the firm international experience. Research implications or Originality - By integrating the human capital theory and corporate innovation literature, we propose that firm-specific and general human capital are the important determinant of innovation performance. The firm-specific human capital may increase innovation efficiencies. Also, retaining higher-quality general human capital is considered as an important innovation strategy since firms with higher-quality general human capital make greater innovation performance. Further, we show that the firm international experience is the crucial boundary condition. As a firm's experience in internationalization increases, firms can enhance the opportunities to develop new products by combining the skills and knowledge derived from general human capital with the experience gained through internationalization.

A Study on Factors of Technological Cooperation with EUREKA in Vertical Business Relationships (수직관계 비즈니스에서의 EUREKA와의 국제기술협력 요인에 관한 연구)

  • Kim, Jin-Suk
    • Journal of Digital Convergence
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    • v.13 no.12
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    • pp.99-104
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    • 2015
  • EUREKA is one of the most important international technological cooperations in politics for the EU. Until now, most research examined horizontal business relationships. This paper attempted to discover the factors of vertical business relationships throughout international technological cooperation, specifically EUREKA. The results of this paper found that the supplier in a vertical relationship business could have more power through EUREKA cooperation.

Advanced Business Process Management with Digital Innovations (Review)

  • Masood Ahmed Khalid;Muhammad Jawad Ibrahim
    • International Journal of Computer Science & Network Security
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    • v.23 no.6
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    • pp.121-126
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    • 2023
  • Many organizations are looking for digital innovation to apply in business process management and this information revolution leaves its effect on the businesses and anticipate competitors. In this article, investigates the strength of the relationship between business process management (BMP) and Digital Innovations (DI) since it has been underdeveloped. The results and findings are extracted from international survey with explanations of expert panel to generalized a positive and moderate link of multiple factors that are affecting the strategic decision-making in business process management. It is extended to the Technology Organization Environment (TOE) framework and contour organizations along their Digital Process Innovation (DPI).

Business Blogging e-Hub:An Innovative Approach to e-Business

  • Wang, Guo-An
    • International Commerce and Information Review
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    • v.7 no.4
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    • pp.23-36
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    • 2005
  • With the rapid development of the Internet, e-business has been entering a new phase. However, there're still some problems to be settled and needs for breakthrough. The paper proposes an innovative approach to e-business models with the aim to resolve the problems. The paper reviews the exiting e-commerce models and points out some of the common weaknesses of the models, and presents the "Business Blogging e-Hub"model for e-business. With the characteristics of all-sided information, multi-dimensional interactivity and trans-model e-commerce platform, the proposed model is created and derived from the integration of the "classical"e-commerce models as B2B, B2C and C2C with the technology and essence of blogging, and is thus sure to meet rapidly changing business needs.

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