• Title/Summary/Keyword: human intention analysis

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Examining the Impact of Corporate Capability, Human and Institutional Factors on SME Succession Intentions : The Moderating Effect of Business Scale (기업 역량 및 인적, 제도적 요인이 중소기업 승계 의도에 미치는 영향 : 매출액 규모의 조절효과)

  • Bae, Jung-sik;Chung, Byoung-gyu
    • Journal of Venture Innovation
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    • v.6 no.3
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    • pp.241-263
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    • 2023
  • Recently, the aging of SME managers has emerged as a major issue in business succession. The smooth succession of small and medium-sized enterprises (SMEs), which are the industrial base of Korea, is becoming an important issue for enhancing the vitality of the national economy, such as job creation, beyond mere discussion of inheritance. At this point, this study conducted an empirical analysis on the factors affecting corporate succession intention. As independent variables, corporate Capability consisting of employee competency, marketing competency, and digital competency, human factors such as managers, successors, and third-party stakeholders, and institutional factors such as legislation, taxation, and trust were set. In addition, the effect of adjusting the sales scale was verified. To this end, a survey was conducted targeting representatives who are currently running small and medium-sized enterprises (SMEs). The total number of valid questionnaires was 315. Based on this, an empirical analysis was conducted using the hierarchical regression method. The results of the empirical analysis are as follows. First, marketing competency and digital competency, managerial competency and successor competency, taxation and trust had a significant positive (+) effect on corporate succession intention. However, a significant influence relationship between the third stakeholder, employee competency, and corporate succession intention was not tested. Among the factors that have a significant impact, the size of the influence was in the order of taxation, successor competency, executive competency, trust, marketing competency, and digital competency. Second, the size of sales was found to moderate the relationship between the variables that had a significant effect on corporate succession intention, that is, management competency, successor competency, marketing competency, digital competency, taxation and trust, and corporate succession intention. Based on these research results, academic, practical, and institutional implications for smooth business succession are presented.

A Study on the Influence of Ethical Leadership on the Employees' Turnover Intention Jobs with a Focus on the Mediating Effect of Empowerment (윤리적 리더십이 이직의도에 미치는 영향: 임파워먼트의 매개효과를 중심으로)

  • Park, Byoung-Gyu;Won, Sang-Bong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.8
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    • pp.548-559
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    • 2019
  • Today, companies are enhancing their management transparency by implementing a variety of methods such as adopting a Code of Business Ethics to achieve sustainable management that enables long-term, stable development in a rapidly changing business environment. Management's ethical leadership is the core competence of human capital to secure competitive advantage in any enterprise. This study examined the effect of ethical leadership on employees' turnover intention and the mediating effect of empowerment in the relationship between ethical leadership and employees' turnover intention. The study data were collected from a survey of 304 employees of Seoul and Gyeonggi-based companies from March 6 to March 27, 2019. SPSS 23.0 and AMOS 23.0 were used for data analysis. From the analysis results, first, the leader's ethical leadership has a statistically significant impact on empowerment. Second, the management's ethical leadership has a significant negative influence on employees' turnover intention. Third, empowerment has a negative effect on employees' turnover intention. Fourth, empowerment has a mediating effect on the relationship between the management's ethical leadership and employees' turnover intention.

The Effects of Social Appearance Anxiety, Negative Body Image and Appearance Importance on Appearance Management Behavior and Cosmetic Surgery Intention (사회적 외모 불안과 부정적 신체 이미지 및 외모 중시도가 외모관리행동 및 미용성형의도에 미치는 영향)

  • Kim, Junhee;Chung, Myungsun
    • Fashion & Textile Research Journal
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    • v.18 no.5
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    • pp.625-636
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    • 2016
  • The purposes of this study were to investigate the effects of social appearance anxiety, negative body image, appearance importance on appearance management behavior and cosmetic surgery intention. For data collection, a questionnaire was administrated to 428 female college students in Gwangju City, Korea. The results were summarized as follows. To analysis the data, the SPSS 20.0 was used, and frequence analysis, descriptive statistical analysis, reliability analysis, regression analysis, F-test were conducted. The results were summarized as follows. First, social appearance anxiety turned out to have significant positive effect on appearance management behavior and cosmetic surgery intention. Second, negative body image had positive effect on appearance management behavior and cosmetic surgery intention. Third, appearance importance turned out to have significant effect on appearance management behavior and cosmetic surgery intention. The results of this study above suggest that it would be necessary to seek for measures to reduce individual's appearance anxiety, negative body image, and appearance importance. Especially, People should get the realization of the beautiful on the inside that includes personality is more important than having external beauty. And, it is considered that the requirements of the social effort and education through a school and a media as well as a family for reducing the individual's appearance anxiety, negative body image, and the serious consideration of the appearance as rejecting the discrimination based on appearance.

A Study on the Turnover Intention of Salespeople in Insurance Distribution Channels (보험유통채널에서 영업사원의 이직의도에 관한 연구)

  • Ryu, Gayeon;Kim, Dong-Hyun;Cha, Jae-Bin
    • Journal of Distribution Science
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    • v.16 no.7
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    • pp.77-86
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    • 2018
  • Purpose - In the insurance distribution channel, the salespeople plays a role of representing the company, and recognizes the needs of the customers and plays a role in responding to them. Therefore, their turnover can have a great influence on the company performance. The purpose of this study is to investigate the structural relationship between salespeople's personal - environmental fit and organizational commitment and turnover intention. Research design, data, and methodology - Data collection was conducted a self-filling questionnaire for salespeople for about one month from July 24, 2017 to August 30, 2017. The subjects of the questionnaire were the insurance salespeople who work in the sales line such as K life, S fire. A total of 450 copies were distributed and 432 copies of the questionnaire were used for final analysis. The analysis program used SPSS 22.0 and AMOS 22.0 programs. Analysis method was Frequency Analysis, Reliability & Confirmatory Factor Analysis, Correlation Analysis and Structural Equation Model(SEM). Results - As a result of Hypothesis 1, Person-Supervisor Fit had significant influence only on Continuance Commitment. Person-Job Fit did not have a significant effect on Organizational Commitment. Person-Coworker Fit had a significant effect on Continuance Commitment and Affective Commitment. Person-Organization Fit had a significant impact on Affective Commitment. Therefore, only , , , , were adopted. As a result of Hypothesis 2, Continuance Commitment had a significant effect on turnover intention. Therefore, only was adopted. Conclusions - This study suggests that it is necessary to manage the human resources in the sales field through studies related to salespeople's extension of the research scope and salespeople's turnover intention. Based on the results of this study, the conclusion suggests some implications for the efficient human resources management of insurance companies in sales channels. It is expected that it will be helpful for the salespeople to find out what kind of Person-Environment Fit affects the organizational commitment and how to manage the organizational commitment among the three dimensions of organizational commitment to reduce turnover intention.

The Structural Relationships of between AI-based Voice Recognition Service Characteristics, Interactivity and Intention to Use (AI기반 음성인식 서비스 특성과 상호 작용성 및 이용 의도 간의 구조적 관계)

  • Lee, SeoYoung
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.189-207
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    • 2021
  • Voice interaction combined with artificial intelligence is poised to revolutionize human-computer interactions with the advent of virtual assistants. This paper is analyzing interactive elements of AI-based voice recognition services such as sympathy, assurance, intimacy, and trust on intention to use. The questionnaire was carried out for 284 smartphone/smart TV users in Korea. The collected data was analyzed by structural equation model analysis and bootstrapping. The key results are as follows. First, AI-based voice recognition service characteristics such as sympathy, assurance, intimacy, and trust have positive effects on interactivity with the AI-based voice recognition service. Second, the interactivity with the AI-based voice recognition service has positive effects on intention to use. Third, AI-based voice recognition service characteristics such as interactional enjoyment and intimacy have directly positive effects on intention to use. Fourth, AI-based voice recognition service characteristics such as sympathy, assurance, intimacy and trust have indirectly positive effects on intention to use the AI-based voice recognition service by mediating the effect of the interactivity with the AI-based voice recognition service. It is meaningful to investigate factors affecting the interactivity and intention to use voice recognition assistants. It has practical and academic implications.

Effect of Online Convention Service Quality on Participant's Behavior Intention (온라인 컨벤션 서비스품질이 참가자 행동의도에 미치는 영향)

  • June-Hee Yang;Byeong-Cheol Lee
    • Korea Trade Review
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    • v.47 no.3
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    • pp.93-110
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    • 2022
  • This study aims to develop online convention service quality and examine the effect of online convention service quality on re-participation intention in the same convention and other types of online conventions. Based on an extensive literature review, the study chose five main factors of online convention service quality: human service, program service, platform service, platform aesthetics, and interaction. A total of 284 data were collected from online convention participants from July 26 to August 6, 2021. For the hypotheses test, multiple regression analysis was used. As a result, interaction and program service quality had positive effects on re-participation intention in the same convention, but except for platform aesthetic, all factors positively affected re-participation intention in other types of online conventions. This study also found that online service quality factors are more helpful in predicting the intention of re-participation in other types of online conventions rather than re-participation in the same convention. Based on the results, theoretical and practical implications were discussed

The Effects of Service Quality on Long-Term Orientation with Customers in Fashion Retail Stores

  • Ju, Seong-Rae;Chung, Myung-Sun
    • The International Journal of Costume Culture
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    • v.9 no.1
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    • pp.15-26
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    • 2006
  • The purposes of this study were 1) to identify the dimension of perceived service quality of fashion retail stores in the basis of expanded marketing mix, 2) to investigate the effect of each dimension on long-term orientation/customer satisfaction, trust, commitment and WOM/repurchase intention) on perceived service quality. The questionnaires were administered to 333 women shopped in a fashion retail store in Gwang-ju city. Data were analyzed by using exploratory and confirmatory factor analysis, Cronbach' ${\alpha}$, and multi-regression analysis. The results were as follows: 1) The dimension of perceived service quality based on expanded marketing mix were classified as follow: product, price, place, promotion, people, physical evidence, process services. Long-term orientation was categorized into four factors: customer satisfaction, trust, commitment, WOM/repurchase intention. 2) For the effect of the perceived service quality by dimension, product, people, physical evidence, process services have significant effect on long-term orientation, while price, place, promotion services have not significant.

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Employees' Intention to Leave Job: The Case of Micro Finance Institution

  • Rabin Subedi;Surendra Neupane;Raju Ram Adhikari
    • Journal of Information Technology Applications and Management
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    • v.28 no.5
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    • pp.51-60
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    • 2021
  • The main purpose of this study is to examine the factors that influence the employee's intention to leave the current job. A descriptive survey design was conducted and primary data were collected by using questionnaire. The study was based on random sampling; a sample of 200 was drawn from the employees who work in different micro finance institutions in Nepal. For the data analysis percentage analysis and chi square-test were used. The study revealed that salary, working condition, career growth, supervisor behavior and outstation influence the job quitting process. The study also defined the association between the reasons for leaving job such as salary, working condition, career growth supervisor behaviour & outstation and satisfaction, time spent in the organisation, training & development facility, frequency of changing job & encourage from immediate boss. This study establishes the importance of intentions of employees to quit job and provides further evidence in revealing the intentions to quit among the employees.

Analysis of Job Satisfaction, Organizational Commitment, and Turnover Intention of Dementia Care Center Employees (치매안심센터 종사자의 직무만족, 조직몰입 및 이직의도 분석)

  • Yi-Seul Hwang;Hye-Won Oh;Bo-Ra Park;Seung-Hyun Cho
    • Journal of The Korean Society of Integrative Medicine
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    • v.11 no.3
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    • pp.205-217
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    • 2023
  • Purpose : This study aimed to identify the job satisfaction, organizational commitment, and turnover intention of workers at dementia care centers, and the correlations between these factors. Methods : A survey of 131 dementia care center employees was conducted. This comprised 48 questions covering respondent characteristics, organizational satisfaction, organizational commitment, and turnover intention. Results : Employees with no intention to change jobs had significantly higher job satisfaction and organizational commitment than those with job change intentions. Turnover intention was significantly correlated with both job satisfaction and organizational commitment. The higher the organizational commitment and the lower the turnover intention, the higher the job satisfaction. The higher the job satisfaction and the lower the turnover intention, the higher the organizational commitment. Analysis of the sub-components of the main variables found The lower the work environment, compensation, and sense of belonging to the organization, the higher the turnover intention. Conclusion : Regular educational programs are needed to improve the expertise of workers at the dementia care center, and opportunities for employees to communicate their needs should be maximized. In addition, higher salaries will attract more able and willing employees, reduce turnover, and provide and a sense of of belonging to the organization. Attention to the proper distribution of work and recruitment of appropriate human resources will further improve the working environment. If the job satisfaction and organizational commitment of workers at the dementia care center are increased and the number of employees intending to change jobs is reduced, the length of employee service will increase and contribute to improved care and service quality for dementia patients.

A study on self-esteem and turnover intention according to dental hygienists in part of Jeonbuk area (전북지역 일부 치과위생사의 자아존중감과 이직의도에 관한 연구)

  • Kim, Jeong-Suk;Won, Young-Soon;Park, So-Young
    • Journal of Korean society of Dental Hygiene
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    • v.12 no.2
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    • pp.307-315
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    • 2012
  • Objectives : This study is to make basic materials for an effective human resource management plan by understanding relationship between self-esteem and intention of transfer of dental hygienists who are working in dental diagnostic institutions and to contribute to human resource program development for promoting development into a dental hygienic profession. Methods : This survey was carried out for dental hygienists who are engaging in dental diagnostic institutions in part of Cheonbuk Area by survey researchers for 10 days from September 14 to September 24, 2011 by visiting dental clinics after respondents replied to a questionnaire after listening to explanations of study purposes. Total 210 copies of questionnaire were retrieved and 201 copies were used as materials for the final analysis excluding 9 copies with insincere replies. Results : 1. The total average grade for self-esteem of study objects was 32.83(${\pm}3.08$) points. The total average of intention of transfer was found to be 32.91(${\pm}7.50$) points. 2. Self-esteem by satisfaction on the current workplaces was shown to be high with 'very satisfactory'(p=0.028), which has significant difference statistically (p<0.05). 3. In the intention of transfer by general characteristics, 20-25 years ($35.15{\pm}7.17$) was higher than over 40 years old ($23.44{\pm}3.47$) by age to show significant difference statistically (p=0.000). As for married status, single ($34.42{\pm}6.64$) was found to have higher intention of transfer than married ($30.28{\pm}8.11$), which showed significant difference statistically (p=0.018). As for the education background, 3 year course college graduates ($33.49{\pm}7.25$) showed more intention of transfer than over undergraduate students ($22.75{\pm}9.43$) to show significance statistically (p=0.002) and in the working years 1~3 years ($34.40{\pm}7.07$) was found to have more intention of transfer than over 10 years ($25.13{\pm}5.08$) to be significant statistically (p=0.000). The annual income less than 25 million won ($34.10{\pm}6.54$) showed more intention of transfer than over 40 million won ($21.00{\pm}0.00$) (p=0.000). 4. Intention of transfer by satisfaction of current workplaces was found to be high in 'very unsatisfactory', which showed significant difference statistically (p<0.001). 5. Pure correlation between self-esteem and intention of transfer came into existence and intention of transfer was found to be higher as self-esteem is higher. Conclusions : Through results as above, intention of transfer of dental hygienists was found to be higher as self-esteem is higher. Various follow-up studies which are to perform empirical verification by analyzing various factors which can affect intention of transfer based on this and using them as control variables are thought to be tried.