• 제목/요약/키워드: frequency of job performance

검색결과 180건 처리시간 0.029초

한방 임상연구 실무자들의 직무 및 스트레스에 관한 연구 (A Study on Job and Stress of Staffs in Clinical Research of Oriental Medicine)

  • 김윤영;유종향;김호석;김윤정;김상혁;이시우
    • 사상체질의학회지
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    • 제23권1호
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    • pp.98-107
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    • 2011
  • 1. Objectives: In this research, job and stress of the staffs who is working on clinical trial of oriental medicine involved in the project of Korea Institute of Oriental Medicine (KIOM) was identified. And an efficient way to enhance the working ability of clinical trial of oriental medicine was developed by recognizing the relationship of job satisfaction, organizational commitment and job performance with their stress. 2. Methods: A survey was conducted on 18 staffs in 12 hospitals who is working in the project of The construction of constitutional information collecting system for the scientification of Sasang Constitution. The collected data was analyzed with computer software of SPSS 17.0 3. Results: The research results are as follows: 1. The staffs of clinical trial of oriental medicine responded that they want to receive the rewards for their work with a salary, and they felt that through clinical demonstration followed by SOP and front face photograph are the most difficult works in clinical trial of oriental medicine. 2. Permanent workers showed higher organizational commitment than temporary workers in the relationship of job satisfaction, organizational commitment and job performance with general characteristics(p=0.026). 3. In the relationship of job stress with general characteristics, the workers who are higher than college graduates had dissatisfaction in salary with the highest frequency(p=.004), and the workers whose monthly salary is higher than 2 millions won showed the lowest job stress(p=.021). 4. In the relationship of job satisfaction, organizational commitment and job performance with job stress, as job apprehension stress is increased, job performance is dramatically decreased(p=.027). And as improper salary stress is increased, job satisfaction and organizational commitment is dramatically decreased (p=.018, p=.050). 4. Conclusions: It was clearly evidenced that job satisfaction, organizational commitment and job performance is closely related with stress of the staffs who is working on clinical trial of oriental medicine. And it is highly recommended that the improvement of working condition and the decrease of job stress can enhance the working ability of them.

금융시장에서 영업사원의 지각된 평가 공정성과 직무성과 간의 구조적 관계 (Structural Relationship between Salesperson's Perceived Evaluation Fairness and Job Performance in the Financial Market)

  • 이준섭;김지영;이한근
    • 유통과학연구
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    • 제14권12호
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    • pp.141-151
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    • 2016
  • Purpose - Salesperson perceptions of the fairness and accuracy of a performance evaluation system were examined by managerial and professional employees of large organization. The performance evaluation process is central to many personal decisions such as attitude for job and sales performance. This study investigates the relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. The main purpose of this study is to develop and empirically test a comprehensive model of salespersons' perceived evaluation fairness on sales performance. For this purpose, we identified the structural relationship between perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. Also we investigate the mediating effects on job satisfaction and organizational commitment between perceived evaluation fairness and sales performance. Research design, data, and methodology - To empirically test these relationships, data were collected by in-depth interviews from sales managers and questionnaire surveys from 300 salespersons who work for sales area (credit card company, insurance company). Demographically, the overall sample was 91.6% female, 77.9% 30s and 40s, and 34% college educated, with an average tenure with their present organizations of 4 years. The questionnaire was composed of total 20 items dealing with frequency, quality, and consequences of perceived evaluation fairness, job satisfaction, organizational commitment, and sales performance. To test the research hypotheses, collected data analyzed by confirmatory factor analysis (CFA) and structure equation model (SEM). Results - Through extensive and rigorous literature review process of related literature(Perceived evaluation fairness, Job satisfaction, Organizational commitment, Sales performance), research model and research hypothesis was set up. This study obtains the following research results. First, perceived evaluation fairness has a positive effect on job satisfaction, whereas the effects of perceived evaluation fairness on organizational commitment and sales performance did not show statistically significant result. Second, job satisfaction and organizational commitment have complete mediating roles to the relationship between perceived evaluation fairness and organizational commitment, and relationship between perceived evaluation fairness and sales performance. Conclusions - Based on the results, salespersons' perceived evaluation fairness is one of the key independent variable for making high job satisfaction, organizational commitment, and sales performance. Finally the theoretical, managerial implication and research limitations are mentioned in the discussion.

리더와의 접촉빈도와 심리적 거리가 직무 디스트레스에 미치는 영향: 구성원이 인지하는 셀프리더십의 매개효과 (Contact Frequency and Psychological Distance between Leaders: Job Distress and Mediation through Employees' Perceived Self-Leadership)

  • 양회창;전준호;박종록
    • 유통과학연구
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    • 제12권6호
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    • pp.41-48
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    • 2014
  • Purpose - This study aims to investigate a solution to reduce the negative reactions arising from the performance of duties or the job distress of workers in the service industry, because human resource statistics regarding workers in the service sector have been unreported, while concerns regarding exposure to emotional exertion and poor working conditions have been continuously increasing. Research design, data, and methodology - This study specifically focused on workers in highway service areas. It differs from previous studies because it involves the perspective of the person-organization fit and regards workers' cognition of leaders through the psychological distance toward the leader and the contact frequency between workers and leaders within the framework of the leader-individual fit. Moreover, this study highlights the role of the self-leadership of workers as an important factor that becomes manifested in the individual-level fit to the organization. Hence, this study investigates whether the positive role of the above factors, in turn, could reduce job distress. Workers from highway service areas in Gyeonggi-do province provided data; 141 valid questionnaires are collected. SPSS 19.0 and AMOS 19.0 were used to test the reliability and validity of constructs. Simple regression, multiple regression, and 3 step mediation tests were used to test the hypotheses after the correlation tests. Results - Results indicated that leader-member contact frequency and psychological distance have negative effects on job distress but positive effects on self-leadership. A mediation test revealed that self-leadership, in the relationships between contact frequency and job distress and between psychological distance and job distress, resulted in partial mediation and full mediation, respectively. Conclusions - The result can be understood through two different possible explanations. First, service area workers generally possess a positive perspective toward their leaders. This can be interpreted to mean that increased contact frequency and psychological distance would be considered as supports from the leader, rather than intrusive controls or management schemes. Therefore, the management in highway service areas should invest efforts in increasing contact frequency as well as maximizing psychological similarities by adopting the viewpoints of workers in terms of moral and ethical management, to reduce the workers' job distress. The results relating to self-leadership also indicate that increased contact frequency must be accompanied by intentions for the effective promotion of workers' self-leadership. It also signifies the necessity of a strategic approach by leaders to induce workers to perceive "in-group"ness as suggested both by the similarity-attraction theory and by the social identity theory. In addition, the results of the mediation test of self-leadership indicate that because workers' self-leadership activates upon increased contact frequency by the leader, it should not be a means of control and should not be utilized only from the perspective of management. It is also suggested that strategies such as transfer of authority could have a positive effect in promoting the expansion of self-influence from workers.

헤어미용인의 직무만족이 직무성과에 미치는 영향 (Influence of the Job Performance upon the Hair beautician's Job Satisfaction)

  • 방희봉
    • 한국산학기술학회논문지
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    • 제16권12호
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    • pp.8585-8595
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    • 2015
  • 본 연구는 서울지역 헤어미용실 근무자 500명을 대상으로 SPSS18.0을 활용하여 통계분석을 실시하였다. 통계분석 방법은 표본의 인구통계학적 특성을 파악하기 위한 빈도분석, 타당성을 확인하기 위한 Varimax 직각회전방법을 이용한 요인분석, 신뢰성을 확인하기 위한 Cronbach's ${\alpha}$계수를 이용한 신뢰성 분석을 실시하였다. 또한 분산분석, Pearson의 상관관계 분석을 실시한 후 회귀분석을 통해 가설을 검증하였다. 연구결과 첫째, 인구통계학적 특성에 따른 분산분석 결과 직무만족, 직무성과는 성별, 연령, 교육수준, 직종/직위, 총 경력, 근무 년 수, 일일근무시간, 월 소득별로 차이가 있는 것으로 나타났다. 둘째, 헤어미용인의 직무만족은 직무성과에 유의적인 영향을 미치는 것으로 나타나 직무만족 수준이 높을수록 직무성과 수준이 높은 것으로 나타났다. 그러므로 직무만족은 구성원 자신이 담당하고 있는 직무를 통해 자신의 욕구 수준이 충족되어 직무성과를 높이는데 중요한 요인이 되고 있음을 알 수 있었다. 또한 성취동기와 임금, 승진, 보상 등 직무의 욕구를 가질때 헤어미용인들은 더욱 능동적이고 미래지향적인 역할을 수행할 것이다. 따라서 헤어미용인의 직무성과를 높이기 위해서는 직무만족에 주안점을 가질 수 있도록 경영자나 관리자는 프로그램 개발을 지속적으로 제시하여야 할 것이다.

ICF에 기반한 산업재해 여성 근로자의 업무수행능력에 영향을 미치는 요인연구 (Factors Related to Job Performance of Female Patients with Workplace Injuries by using ICF Model)

  • 이민재;김환
    • 대한물리의학회지
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    • 제13권2호
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    • pp.21-31
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    • 2018
  • PURPOSE: This study examined the differences between male and female workers by investigating the various factors that affected the workers' abilities to return to work according to the International Classification of Functioning standards. METHODS: We analyzed the personal factor, environmental factor, work performance and participation factor related to ICF according to worker's gender. For this purpose data from the third Worker's Compensation Insurance panel survey conducted by the Korea Workers' Compensation & Welfare Service were analyzed. In order to verify the research model, we used frequency analysis, cross analysis to compare the differences between male and female workers according to personal, environmental, work performance, and participation factors and hierarchical regression analysis to identify significant factors affecting job performance. RESULTS: The results, indicate that the level of education, license status, working period, socioeconomic status and employment type of female workers were lower than those of male workers. Factors that have the greatest influence on job performance are grade of disability, status of disability, economic activity status, and instrumental activities of daily living (p<.05). CONCLUSION: It is necessary to provide socially stable employment support and social policy support without discrimination to allow disabled female workers to return to work and maintain their jobs and to study factors influencing job performance further.

변혁적 리더십이 직무만족 및 직무성과에 미치는 영향 - 특급호텔 조리사를 중심으로 - (The Effects of Transformational Leadership on Job Satisfaction and Job Performance: Focused on Deluxe Hotel Culinary Staff)

  • 유지용;박지수;박기봉
    • 한국조리학회지
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    • 제19권3호
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    • pp.194-208
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    • 2013
  • 본 연구는 특급호텔 조리사가 인지하는 상사의 변혁적 리더십이 직무만족 및 직무성과에 미치는 영향에 대한 이론적 연구 체계를 제시하였으며, 이러한 이론적 배경을 바탕으로 모형을 도출하고 실증적 연구를 통해 가설을 확인하였다. 본 연구에서 수집된 245개의 표본의 일반적인 특성을 확인하기 위하여 빈도분석을 실시하였고, 상사의 변혁적 리더십과 부하의 직무만족 및 직무성과의 타당도 검증을 위해 탐색적 요인분석을 하였으며, 신뢰성 검증을 위해 Cronbach's a를 이용하였다. 또한 변혁적 리더십과 직무만족, 그리고 직무성과의 상관관계를 알아보기 위해 정준상관분석을 사용 하였으며, 본 연구 모델 및 가설을 검증하기 위해 SPSS ver. 18.0 통계패키지를 통해 다중회귀분석을 실행하여 변수들의 영향관계를 검증하였다. 연구의 결과를 요약하면 다음과 같다. 첫째, 변혁적 리더십의 카리스마(p< 0.01)와 개별적 배려(p<0.1)만이 직무만족에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 변혁적 리더십이 직무성과에 미치는 영향을 회귀계수를 통하여 알아본 결과 상사의 지적자극만이 조리사의 직무성과에 영향(p<0.005)을 미치는 것으로 나타났다. 실증분석을 통해 상사의 변혁적 리더십은 직무만족과 직무성과에 상관관계를 가지고 있으며, 유의적인 영향을 미친다는 결과를 통해 변혁적 리더십의 증가를 위한 시스템적 지원과 동기적측면의 지속적인 환경을 제공하려는 노력이 필요하겠다.

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에너지·환경분야 연구자의 셀프리더십이 자기효능감, 직무만족과 직무성과에 미치는 영향 (The Effects of Energy and Environment R&D Researchers Self-Leadership and Self-Efficacy on Job Satisfaction and Job performance)

  • 유현희;현병환
    • 한국산학기술학회논문지
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    • 제20권10호
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    • pp.341-350
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    • 2019
  • 본 연구는 에너지 환경 분야 연구자의 셀프리더십이 자기효능감, 직무만족 및 직무성과 간의 관계를 규명하기 위하여 연구가설들을 수립하고 실증분석을 추진하였다. 실증분석을 위한 자료는 약 3주 동안 회수된 200건의 설문지 중 에너지, 환경 분야 연구자 165명의 설문결과를 추출하여 사용하였다. SPSS 22.0 통계 프로그램을 통해 신뢰도, 빈도, 기술통계, 상관분석, 다중회귀분석, Sobel-test 등을 실시하였다. 연구자의 셀프리더십은 자기효능감과 직무만족, 직무성과에 모두 유의한 정(+)의 영향을 미치며, 연구자의 자기효능감은 직무만족과 직무성과에 모두 유의한 정(+)의 영향을 미치는 것을 확인하였다. 또한 자기효능감과 직무만족은 셀프리더십, 자기효능감과 직무성과간의 관계를 매개하는 것으로 확인되었다. 그러므로 연구자의 직무성과 제고를 위해서는 우선적으로 셀프리더십과 자기효능감 제고를 위한 소속 기관의 인적자원관리 제도 마련과 교육 활성화가 필요하다. 또한 연구자가 직무에 대한 즐거움, 만족감, 신뢰 등을 충족시킬 수 있도록 적절한 보상체계 마련이 필요하다. 특히 자기효능감은 직무성과에 대해 매우 중요한 영향 인자이므로 연구자의 자기효능감 강화를 위한 기관 차원의 전략마련이 요구된다.

근로복지공단 사례관리자의 업무 효율 및 스트레스에 영향을 미치는 요인 (Factors Impacting the Work Efficiency and Stress of Case Managers with the Korea Worker's Compensation & Welfare Service)

  • 이수진;김승원
    • 한국산업보건학회지
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    • 제32권1호
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    • pp.64-77
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    • 2022
  • Objectives: The purpose of this study is to objectify the level of case management performance and the factors influencing performance, to improve the case management performance at the Korea Worker's Compensation & Welfare Service (KWCWS) on the basis of the recognition of the objective realities of case management by job coordinators at the KWCWS, to develop a model of case management fit for the KWCWS, and to provide a basis for establishing guidelines for standardized case management. Methods: A total of 156 questionnaires were distributed to job coordinators at the KWCWS's headquarters, six regional headquarters, and 55 branches. One hundred forty-one questionnaires were collected and 126 were analyzed statistically using SPSS 21.0. Factor analysis and reliability analysis were conducted to verify the validity and reliability of the main measurement items in the research model. Frequency analysis was conducted for general characteristics of survey subjects. Frequency analysis or descriptive statistics were conducted to identify the level of independent variables (case manager's individual variables, job variables, institutional and organizational variables). Dependent variables (case management performance) and the degree of correlation were analyzed through correlation analysis between research variables. Multiple regression analysis and hierarchical regression analysis were conducted to examine the effect of independent variables on case management performance. Results: The results of the study showed that the level of overall performance in the five stages of case management was ordinary, with an average level of 3.45 on a 5-point scale. Levels of performance by step were institutional approach and intake (3.69), assessment (3.63), goal setting and intervention planning (3.46), implementation of intervention plan (3.32), and evaluation and termination (3.20), in that order. The explanatory power of case management performance (overall) by case managers with the KWCWS was case manager's institutional and organizational variables, job variables, and individual variables, in that order. At each stage of case management, the explanatory power of a case manager's institutional and organizational variables was found to be the greatest. The model changes at each stage of case management assume similar aspects statistically. In hierarchical regression analysis, it was institutional support that had a significant effect on case management performance (overall), and institutional support had the greatest effect. The results of multiple regression analysis in which all variables are input simultaneously showed that institutional support and expertise as well as self-efficacy had a positive effect. However, case management work experience, expertise (technology), and autonomy were found to have a negative effect during the stage of case management performance. Conclusions: As a result of the study, it was confirmed that raising the case manager's expertise and support from the institution and organization are important factors to improve the level of case management performance. The research also derived practical ways of reinforcement of case manager capacity, institutional and organizational support, operation of rehabilitation-case management teams, and occupational health-related aspects.

기업의 윤리적인 가치와 종사원의 개인조직적합성, 직무만족도, 이직의도 및 조직성과의 인과관계에 관한 연구;패밀리레스토랑과 단체급식 종사원을 대상으로 (The Effects of the Business Ethical Value upon Person-organization Fit, Job Satisfaction, Turnover Intent and Organization Performance;The Employees of Family Restaurant and Feeding Facility)

  • 정효선;윤혜현
    • 한국식생활문화학회지
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    • 제23권2호
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    • pp.139-151
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    • 2008
  • The purpose of this study was to determine the empirical cause-effect relationships among business ethical values and person-organization fit, job satisfaction, turnover intent, and organizational performance within family restaurants and feeding facilities. Self-administered questionnaires were completed by 459 restaurant employees. The SPSS and Amos programs were then applied to the data to perform frequency, factor, reliability, correlation and SEM analyses. The primary results are as follows. First, business ethical values had a significant positive effect on person-organization fit. Second, person-organization fit had a significant positive effect on job satisfaction, and a significant negative effect on turnover intent. Third, job satisfaction had a significant positive effect, and turnover intent had a significant negative effect, on organizational performance. Finally, upon verifying the possible direct and indirect effects of business ethical values within family restaurants and feeding facilities, it was determined that the ethical values had significant direct and indirect effects on person-organization fit, job satisfaction, turnover intent, and organizational performance. These findings have various implications. For example, an improved in-house ethical working environment leads to greaterperson-organization fit, and having employees that feel there is better in-house ethical reliability leads to greater consistency between personal and organizational values, resulting in higher job satisfaction and ultimately organizational performance.

교원능력개발평가 사서교사 평가지표와 문항의 중요도 및 수행도에 대한 사서교사들의 인식 (Teacher Librarians' Perceptions of the Importance and Performance Frequency of Their Roles Inherent in the Indicators and Items for Teacher Evaluation)

  • 박지혜;최희준
    • 한국도서관정보학회지
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    • 제40권4호
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    • pp.93-111
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    • 2009
  • 이 연구는 2009년에 개발되어 현재 선도학교를 통해 활용되고 있는 교원능력개발평가 사서교사 평가지표 및 문항에 대한 설문조사를 통해 그 개선점을 제안하였다. 연구결과 현행 평가지표 및 문항의 중요도에 대한 사서교사의 인식이 대체로 긍정적인 것으로 나타났고, 각 문항의 중요도와 수행도에 대한 사서교사의 인식에는 통계적으로 유의미한 차이가 있었다. 평가지표 및 문항에서 개선해야 할 점으로는 현재의 평가문항에 다양한 독서교육활동 실시여부에 대한 항목 추가, 자료조직 및 관리 관련 평가문항 수정의 필요성, 학생지도 평가영역 명칭에 대한 제고 등이 제기되었다. 이러한 연구결과는 현재 활용되고 있는 사서교사 평가지표와 문항이 대체로 타당하기는 하지만 일부분에서 수정 보완이 필요함을 제시하였다.

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