• Title/Summary/Keyword: e-ERP systems

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The Implementation of Enterprise Application Integration System in ERP Environment (ERP 환경에서 EAI시스템 실증적 적용 사례 연구)

  • Nam, Ho-Ki;Park, Sang-Min;Kim, Jhong-Hyun;Jung, Sung-Ah
    • Journal of the Korea Safety Management & Science
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    • v.12 no.3
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    • pp.197-205
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    • 2010
  • The company protects the information of legacy system to satisfy all member in company. Integrating between applications is increasing recently because of e-Business activation. The e-Business activation also make between extra companies and intra companies integrated. This paper suggest on implementing the ERP using Phased Approach Method and the EAI(Enterprise Application Integration) with legacy system. This paper also suggest the standard method which would be used in implementing the EAI in another company and reduce the mistake during the EAI project. Therefore, it would be the one system between complicated systems through application integration, it would be also make shop floors visualized. This research would help users and service suppliers getting more advantages of e-Business system.

A Study on the Performance of a Mother Company-Driven Informatization Project for its Suppliers: A Samsung Electronics Case (모기업 주도적 협력업체 정보화 사업 성과에 관한 연구: 삼성전자 사례)

  • Park, Kwang-Ho;Kim, Sang-Soo;Kim, Ho-Taek
    • Information Systems Review
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    • v.8 no.3
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    • pp.225-243
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    • 2006
  • Recently mother company-driven informatization projects have been widely launched for the suppliers. Setting up a proprietary evaluation system for the level of informatization of the suppliers, a mother company provides both financial and consulting supports for the suppliers in order to enhance the utilization level of the ERP(Enterprise Resource Planning) system. With the utilization level enhanced, the whole collaboration network will create a competitive advantage to win over global competition. This paper investigates critical success factors for ERP operational performances through a Samsung Electronics case study. The result of the case study may provide valuable feedback to the strategic decision making and fundamental insights for these collaboration efforts.

A Quality Assurance Process Model on Fault Management

  • Kim, Hyo-Soo;Baek, Cheong-Ho
    • Journal of Information Processing Systems
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    • v.2 no.3 s.4
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    • pp.163-169
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    • 2006
  • So far, little research has been conducted into developing a QAPM (Quality Assurance Process Model) for telecommunications applications on the basis of TMN. This is the first trial of the design of TMN-based QAPM on fault management with UML. A key attribute of the QAPM is that it can easily identify current deficiencies in a legacy system on the basis of TMN architecture. Using an empirical comparison with the legacy systems of a common carrier validates the QAPM as the framework for a future mode of the operation process. The results indicate that this paper can be used to build ERP(Enterprise Resource Planning) for a telecommunications fault management solution that is one of the network management application building blocks. The future work of this paper will involve applying the QAPM to build ERP for RTE (Real Time Enterprise) fault management solution and more research on ERP design will be necessary to accomplish software reuse.

A Case Study on e-Transformation of Kolon Glotech, Inc. (e-Transformation 수행 방안에 관한 코오롱글로텍(주)의 사례연구)

  • Yoon, Cheol-Ho;Kim, Sang-Hoon
    • Information Systems Review
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    • v.5 no.2
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    • pp.23-36
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    • 2003
  • This study proposed the approaches to business process redesign and business network redesign in e-business environment through the case analysis of e-Transformation performed in Kolon Gloteck, Inc. which has been managed and operated in a traditional mode. The proposed e-Transformation approaches of the traditional firm in this study were as following: 1) Network-focused business process redesign; 2) Introducing ERP(Enterprise Resource Planning) as e-Business backbone; 3) Establishing transparence of business functions through using shared database; 4) Understanding customer and constructing IT(Information Technology) infrastructure for customer satisfaction; 5) Performing data and process standardization; 6) Applying the best suitable IT(Information Technology) such as JSP(Java Server Pages) and VPN(Virtual Private Network). The findings of this case study are thought to be useful as a practical guideline in carrying, out e-Transformation of the typical traditional firm and to provide significant basis for constructing the theoretical framework of e-Transformation methodology.

Case-Based Reasoning Support for ERP Pre-Planning

  • Kwon, Suhn-Beom;Shin, Kyung-shik
    • Proceedings of the KAIS Fall Conference
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    • 2003.11a
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    • pp.171-177
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    • 2003
  • A project planning is one of the most important processes that determines success and failure of the project. A pre-project planning is also essential job for information system implementations at the early stage of project planning, especially for management information system like ERP. However, pre-project planning is very difficult, because lots of factors and their relationships should be considered. Pre-project planning of ERP implementation has been done by project manager's own knowledge and experiences. In this article, we propose a system that help project manager to make a pre-project plan of ERP project with case-based reasoning(CBR) framework. The proposed CBR system saves previous cases of ERP pre-project planning in the case base. Then, the system finds the best similar case with the current pre-project planning problem. Project manager can make a pre-project plan by adjusting the most similar case. From the interview with project managers, we collect some field cases of ERP implementation. We organized these cases by using XML(Extensible Markup Language), which is good for representing hierarchical information. XML gives us some flexibilities to correct and maintain cases. We make a prototype system, PPSS(Project Planning Support System) that help project manager to make a pre-project plan of ERP implementations. The object of the system is to support project manager to make a pre-project plan of ERP. We hope the result of the study can be applied to other information systems. Our research should be extended to cover other stages of project planning.

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Development of Monitoring System for Hull Construction Processes Using TOC Analysis (제약이론을 적용하여 설계된 선각건조공정 모니터링 시스템 개발)

  • Yun, Hoon-Hee;Sheen, Dong-Mok
    • Journal of the Society of Naval Architects of Korea
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    • v.45 no.3
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    • pp.315-321
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    • 2008
  • A large ship usually consists of 300 to 500 blocks, for which it is extremely difficult to monitor the whole manufacturing processes from assembly to erection. In an effort to unify all the data and procedures, shipbuilding companies are installing ERP systems, which have brought great improvement throughout the company as a whole. In some departments, however, the ERP systems are not being fully utilized. This paper analyzes and solves the problems revealed especially at the production departments after an ERP system is installed. In this research, firstly a TOC(Theory of Constraints) analysis is done to find out the best solution for those problems. Secondly, based on the solution found, a Monitoring System for hull construction processes is developed with an improved user interface. The visualization of data is designed to reflect the needs of the production departments. The new system supplements the ERP system in that it selectively utilizes the unified data base and is operated under ERP environment. The system is installed in the production departments and its usefulness is verified.

The Study on the Critical Success Factors of the Adoption and Use of the ASP-based ERP Systems (ASP방식의 ERP 도입 및 이용의 핵심성공요인에 관한 연구 : 중소제조업체를 중심으로)

  • Jeong Jung-Sik;Kwon Sun-Dong
    • Journal of Information Technology Applications and Management
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    • v.13 no.3
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    • pp.29-57
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    • 2006
  • Small and medium-sized companies (SMEs) face a number of different kinds of barriers to adopt information technology, including the lack of information, limited financial and technical resources, and absence of the well-trained work force in the realm of information technology. But application service provider (ASP)enables these SMEs to informatize. This paper is focused on studying the cases of the adoption and use of the ASP-based ERP systems that 7 SME shad adopted. The factors that influence the adoption and use of SMEs' ASP-based ERP systems are divided into the user companies that adopted the systems, the systems vendors, and environment. From the viewpoint of the user company, the successful adoption and use of the systems is significantly influenced by the clear motive of adopting the systems, the financial readiness, and the strong intention of CEO for pushing ahead with e-Business. From the systems vendor, it is influenced by the technical expertise of the vendor, the knowledge of the user company, and the experience of the systems development. From the perspective of environment, it is influenced by the push from the players in the value chains. The companies that had adopted the ASP-based ERP systems and that had extended the level of systems use had the benefits through reducing the cost, improving the internal business process, and achieving the learning and growth of the organization.

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A Study on Users' Resistance toward ERP in the Pre-adoption Context (ERP 도입 전 구성원의 저항)

  • Park, Jae-Sung;Cho, Yong-Soo;Koh, Joon
    • Asia pacific journal of information systems
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    • v.19 no.4
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    • pp.77-100
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    • 2009
  • Information Systems (IS) is an essential tool for any organizations. The last decade has seen an increasing body of knowledge on IS usage. Yet, IS often fails because of its misuse or non-use. In general, decisions regarding the selection of a system, which involve the evaluation of many IS vendors and an enormous initial investment, are made not through the consensus of employees but through the top-down decision making by top managers. In situations where the selected system does not satisfy the needs of the employees, the forced use of the selected IS will only result in their resistance to it. Many organizations have been either integrating dispersed legacy systems such as archipelago or adopting a new ERP (Enterprise Resource Planning) system to enhance employee efficiency. This study examines user resistance prior to the adoption of the selected IS or ERP system. As such, this study identifies the importance of managing organizational resistance that may appear in the pre-adoption context of an integrated IS or ERP system, explores key factors influencing user resistance, and investigates how prior experience with other integrated IS or ERP systems may change the relationship between the affecting factors and user resistance. This study focuses on organizational members' resistance and the affecting factors in the pre-adoption context of an integrated IS or ERP system rather than in the context of an ERP adoption itself or ERP post-adoption. Based on prior literature, this study proposes a research model that considers six key variables, including perceived benefit, system complexity, fitness with existing tasks, attitude toward change, the psychological reactance trait, and perceived IT competence. They are considered as independent variables affecting user resistance toward an integrated IS or ERP system. This study also introduces the concept of prior experience (i.e., whether a user has prior experience with an integrated IS or ERP system) as a moderating variable to examine the impact of perceived benefit and attitude toward change in user resistance. As such, we propose eight hypotheses with respect to the model. For the empirical validation of the hypotheses, we developed relevant instruments for each research variable based on prior literature and surveyed 95 professional researchers and the administrative staff of the Korea Photonics Technology Institute (KOPTI). We examined the organizational characteristics of KOPTI, the reasons behind their adoption of an ERP system, process changes caused by the introduction of the system, and employees' resistance/attitude toward the system at the time of the introduction. The results of the multiple regression analysis suggest that, among the six variables, perceived benefit, complexity, attitude toward change, and the psychological reactance trait significantly influence user resistance. These results further suggest that top management should manage the psychological states of their employees in order to minimize their resistance to the forced IS, even in the new system pre-adoption context. In addition, the moderating variable-prior experience was found to change the strength of the relationship between attitude toward change and system resistance. That is, the effect of attitude toward change in user resistance was significantly stronger in those with prior experience than those with no prior experience. This result implies that those with prior experience should be identified and provided with some type of attitude training or change management programs to minimize their resistance to the adoption of a system. This study contributes to the IS field by providing practical implications for IS practitioners. This study identifies system resistance stimuli of users, focusing on the pre-adoption context in a forced ERP system environment. We have empirically validated the proposed research model by examining several significant factors affecting user resistance against the adoption of an ERP system. In particular, we find a clear and significant role of the moderating variable, prior ERP usage experience, in the relationship between the affecting factors and user resistance. The results of the study suggest the importance of appropriately managing the factors that affect user resistance in organizations that plan to introduce a new ERP system or integrate legacy systems. Moreover, this study offers to practitioners several specific strategies (in particular, the categorization of users by their prior usage experience) for alleviating the resistant behaviors of users in the process of the ERP adoption before a system becomes available to them. Despite the valuable contributions of this study, there are also some limitations which will be discussed in this paper to make the study more complete and consistent.

Mobile Material Management Through Real Time Connection with ERP System (모바일을 활용한 실시간 ERP시스템 연동 모형의 구축: 자재관리 고도화 사례 중심으로)

  • Lee, Chae-Eun;Lee, Dong-Man;Yoo, Ji-Young
    • Information Systems Review
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    • v.6 no.2
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    • pp.285-305
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    • 2004
  • This study is based on providing core infrastructure to make or extend an ERP strategy to make the proper model to cope effectively with various customer requirements and market changes through ERP improvement. The purpose of this study is to support making a competitive advantage by raising productivity and reducing costs as a result of making and applying the "mobile real time connection to ERP"model which is accessible anywhere and anytime using PDA and wireless LAN on the basis of mobile business concept. The model is implemented as the "mobile Material Management System" on the area of material management of ERP in the enterprise which already implemented ERP system. This model is also applied into other divisions of the enterprise. This case study shows that the proper application of ERP reduces costs by reducing business process lead time, increase productivity and customer satisfaction through mobility and instant connectivity and easiness of the system. It is recommended to apply this model into the ERP system which is used in most enterprise, to make a competitive advantage. To sum up, the model in this study can be applied into the enterprise which wants to reduce costs, increase productivity and customer satisfaction through ERP improvement.

A Study on Service Quality, System Acceptance and Relationship in the ERP Services to SMEs (중소기업에 적용된 ERP 서비스에서의 서비스 품질과 시스템 수용 및 상관성에 관한 연구)

  • Seo, Jin Seok;Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.2
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    • pp.150-160
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    • 2016
  • The quality of service in ERP services is a key issue in innovating the ERP performance as an IT service for corporations. Currently, most of the research works for this area are based on the existing quality models such as SERVQUAL, which are said not to measure service quality properly. Also, it does not consider the factor of the system acceptance, which is thought to be closely related to the quality of service in this type of IT services. Therefore, a research model is required, which can address the issues related to the ERP service quality measurements. In this paper, new research models have been proposed, and empirical data obtained from SME's ERP users have been applied to the proposed model to analyze the causal relationship between quality factors and to identify the most suitable quality measures. Also, the relationship between the service quality and the system acceptance was analyzed using a combined model. The results show that factors such as productivity and convenience affects the quality mostly and that the most appropriate measure for the service quality of ERP service is satisfaction. Also, for the system acceptance, the ease-of-use is the main factor. And, the service quality and system acceptance shows a strong correlation. This means that, in order to enhance the quality of ERP services, the service provider needs to provide customers with productivity-enhanced user-friendly IT services and active product support. The work of this research can help to improve the service quality and the user acceptance of ERP services and to lead further research works in this area.