• 제목/요약/키워드: consumers' concerns

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위치기반서비스 사용에 영향을 미치는 프라이버시 염려감소 선행요인, 신뢰 그리고 개인혁신성의 조절효과 (The Effects of Precedence Factors for Privacy Concern Reduction and Trust on Intention to Use Location-Based Services and a Moderating Effect of Personal Innovation)

  • 김상현;박현선
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권2호
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    • pp.73-96
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    • 2012
  • With emergence of smart technologies(e.g., smartphones), Location-Based Services(LBS) are expected to provide more enhanced values utilizing consumers' personal information than other smart services. However, in contrast to existing smartphone applications, LBS could raised severe consumer's privacy concerns because of rapidly changing information sensitive to consumers. In this context, the purpose of this study is to explore relationships among privacy concerns reduction, trust and intention to use LBS by examining the effect of precedence factors(social presence, reputation, mobile literacy, ability of information control) of privacy concern reduction. In addition, the study investigates the role of personal innovation as a moderating effect between privacy concern reduction and intention to use LBS. The results showed that the proposed precedence factors of privacy concerns with a exception of Mobile Literacy had a positive impact on privacy concerns reduction that then positively affected trust and intention to use LBS. In addition, the relationship between trust and intention to use LBS was significantly supported. Finally, personal innovation as a moderating effect significantly influenced the relationship between privacy concern reduction and intention to use LBS. This study is expected to be a reference for a subsequent study about the spread of LBS application of smartphone. Also, the finding of this study is meaningful for helping service direction to firms providing LBS.

인공생장호르몬을 사용하여 생산되는 우유의 안전성에 대한 미국소비자들의 관심에 관한 연구 (Consumer Concerns for Safety to Cow's Milk Produced by Biotechnology in the United States)

  • 유소이
    • 대한가정학회지
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    • 제38권1호
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    • pp.59-73
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    • 2000
  • The purposes of this study were to determine the factors that influence consumer concerns for safety to cow's milk produced using food-related biotechnology and to find the similarity and difference among concern factors relating short-term and long-term risk perception. Telephone interviews were conducted and the data were collected from households(n=1,466) nationwide in the U.S. And the data were analyzed by probit model and LIMDEP softare package. The data demonstrated that consumers were concerned about food safety from consuming milk produced using food-related biotechnology. The concerns were found to be influenced by demographic factors(gender in short-term, gender and age in long-term) as well as psychological aspect such as outrage(heard about bGH, milk belief about naturalness, expected benefit in short-term, heard about bGH, expected benefit in long-term) and attitudinal factors(animal rights group, locus of control in short-term, animal rights group, cancer history, locus of control in long-term). The results suggest that consumers have concerns for safety to cow's milk produced by biotechnology and the most factors influencing consumer concerns were similar between short-term and long-term period, though a few factors such as cancer history, milk belief about naturalness and age were different.

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신체 정보를 활용한 사이즈 추천 서비스에 대한 소비자의 정보 프라이버시 염려와 정보 제공 의도 -프라이버시 계산 이론을 중심으로 (Effect of Consumers' Privacy Concerns on Information Disclosure Intentions for Size Recommendation Services Based on Body Information -Focusing on Privacy Calculus Theory)

  • 서상우
    • 한국의류학회지
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    • 제47권3호
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    • pp.442-458
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    • 2023
  • This study aimed to elucidate the information privacy attitudes and behaviors of users of size recommendation services based on body information. Focusing on the privacy calculus theory, the effects of information privacy concerns as well as perceived risk and benefit of information disclosure on information disclosure intention were analyzed. Consumers who used size recommendation services based on body information were surveyed from August 18 to 24, 2022. Analysis of the 251 responses collected revealed that information privacy concerns did not significantly affect information disclosure intention. Information privacy concerns had a positive effect on perceived privacy risk; however, perceived privacy risk had a negative effect on information disclosure intention, while perceived privacy benefit had a positive effect on information disclosure intention. Therefore, the privacy calculus theory confirms the existence of the privacy paradox, revealing perceived privacy benefit has a greater impact on information disclosure intention than perceived privacy risk.

디지털 컨버전스 환경에서의 프라이버시 이슈와 프라이버시 침해 우려 (An Exploratory Study of Privacy Issues and Concerns in the Digital Convergence Environment)

  • 방영석;이동주;안재현
    • 경영정보학연구
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    • 제11권2호
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    • pp.91-111
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    • 2009
  • 기업의 개인정보 수집 및 활용은 소비자에게 개인화된 상품과 서비스를 제공할 가능성을 높여주는 반면에, 소비자의 프라이버시 침해에 대한 우려를 유발시키는 양면성을 지니고 있다. 특히 TPS(Triple Play Service) 혹은 QPS(Quadruple Play Service) 등으로 대표되는 디지털 컨버전스 상품의 출시로 인해 개인 정보가 통합되면서 개인의 프라이버시 침해 우려는 더욱 높아질 것으로 예상된다. 이러한 배경하에 본 연구에서는 디지털 컨버전스 환경에서 부각되는 프라이버시 침해 요인들을 도출하고 이 요인들이 프라이버시의 구성 요소들에 미치는 잠재적 영향을 제시하였다. 또한 설문을 통해 수집된 데이터를 바탕으로 실증 분석을 수행하였으며, 주요 분석 결과는 다음과 같다. 첫째, 정보가 집중화 될수록 정보 프라이버시 및 관찰 프라이버시 침해 우려는 급격하게 높아진다. 둘째, 개인화 서비스의 정확성 향상은 정보 프라이버시와 관찰 프라이버시 침해 우려를 증가시키는 반면, 간섭 프라이버시에 대한우려는 감소시킨다. 마지막으로, 개인화 서비스의 정확성이 높은 경우에, 쿠폰과 같은 금전적 보상은 간섭 프라이버시를 감소시키는 효과를 가짐을 확인하였다. 분석 결과를 바탕으로 결론과 디지털 컨버전스 환경에서의 프라이버시 우려에 대응하기 위한 실무적 시사점을 제시하였다.

소고기 원산지에 대한 태도와 건강 관심도가 소고기 구입에 미치는 영향 분석 (The Analysis of the Impact of Attitudes and Health Concerns Towards Beef Origin on Beef Purchase)

  • 정지숙;김승규
    • 한국유기농업학회지
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    • 제32권1호
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    • pp.55-74
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    • 2024
  • This study examines how consumer attitudes toward food origin and health concerns influence beef purchasing behavior. Using data from the Korea Rural Economic Institute's food consumption behavior survey, we analyzed the frequency of purchasing domestic and imported beef. Results indicate that when not distinguishing between domestic and imported beef, perceptions of lower origin quality and higher health concerns are associated with an increase in purchasing frequency. However, such influences are statistically insignificant for imported beef. Further analysis reveals that for consumers exclusively purchasing domestic beef, these factors do not significantly impact purchasing frequency, while for consumers simultaneously purchasing both domestic and imported beef, these factors do significantly impact purchasing frequency.

온라인 쇼핑에서 개인적 특성차이가 고객 만족도와 구매 의도에 미치는 영향: 정보보안 우려감의 역할을 중심으로 (The Effect of Individual Differences on Consumer satisfaction and Behavioral Intention in Online Shopping: The Role of Information Privacy Concerns)

  • 문윤지
    • 한국정보통신학회논문지
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    • 제17권11호
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    • pp.2717-2722
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    • 2013
  • 정보기술의 발달로 방대한 고객정보를 확보할 수 있게 되었지만, 이와 더불어 고객정보를 수집하고 활용함에 있어 다양한 정보보안의 문제가 발생되고 있다. 이에 본 연구는 정보보안 우려감의 개념을 기반으로 소비자 정보보안 우려감과 소비자의 개인적 특성(자기효능감, 디지털활용능력, 소비자소외감), 그리고 고객만족도 및 구매의도 간 상관관계를 검증하고자 한다. 학술적으로 본 연구는 정보보안 우려감의 개념과 측정방식을 규명하여 실증모형 검증으로 확장하였다는 의의가 있으며, 실무적으로 이러한 정보보안우려감의 개념을 기반으로 온라인 쇼핑몰 공급자들은 고객의 정보보안우려감을 완화할 수 있는 방법을 개발할 수 있을 것으로 본다.

소비자의 환경적 관심과 유기농식품 소비행동: 소비자의 지각된 시장영향력의 조절효과와 매개효과 (Consumers' Environmental Concerns and Organic Food Consumption Behaviors: Moderating and Mediating Effects of Perceived Market Influence)

  • 박명은;유요안;유소이
    • 한국지역사회생활과학회지
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    • 제28권2호
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    • pp.313-328
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    • 2017
  • The purpose of this study was to analyze the role of perceived market influence, which is an important psychological factor influencing consumer behavior in the market, and explain how consumer beliefs related to the market can affect sustainable consumer behavior. First, this study found that gaps in perceived market influence were statistically significant for age and job. Second, environmental concern, organic food consumption (vegetables and meats), and purchase behavior of organic foods were found to be significantly different by degree of perceived market influence of consumers. The mean values were found to be high for the group having strong perceived market influence. This tendency suggests an association between higher perceived market influence consumers and more environmentally friendly consumer behavior. Lastly, this study used Structural Equation Modeling to analyze the effect of perceived market influence as a moderating variable and mediating variable on the relationship between environmental concerns and consumer behavior toward organic foods. The results show a mediating effect on perceived market influence, but a moderating effect could not be found. This result implies that perceived market influence might indirectly affect consumer behavior when transferring environmental concerns to consumer behavior toward organic foods.

모바일 광고 수용에 영향을 미치는 요인들: 젊은 소비자들은 온라인 모바일 광고에 어떻게 반응하는가 (Factors Affecting Mobile Advertising Acceptance: How Young Consumers React to Online Mobile Ads)

  • 엄남현
    • 한국콘텐츠학회논문지
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    • 제19권5호
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    • pp.15-23
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    • 2019
  • 모바일 기기는 가장 영향력있는 미디어 플랫폼으로 거듭났다. 따라서, 모바일 광고는 다른 종류의 광고들 보다 가장 빠른 성장세를 보인다. 본 연구는 짜증, 개인화, 그리고 온라인 개인정보 사생활 근심을 모바일 광고에 대한 선행요인으로 살펴보았다. 또한, 본 연구는 소비자들의 모바일 광고에 대한 태도를 모바일 광고 수용의 선행요인으로 살펴보았다. 연구결과, 짜증은 소비자의 모바일 광고 태도에 영향을 미치지 않는 것으로 나타났지만, 개인화 및 온라인 개인정보 사생활 근심은 소비자의 모바일 광고 태도에 각각 긍정적 또는 부정적인 영향을 미치는 것으로 나타났다. 마지막으로, 소비자의 모바일 광고 태도는 모바일 광고 수용에 긍정적인 영향을 미치는 것으로 나타났다. 토의를 통해 실무적인 함의를 제안하였다.

O2O 서비스 구전의도에 영향을 미치는 요인에 대한 연구: 중국 스마트 오더 서비스를 중심으로 (A Study on Factors Affecting Consumer's Word-of-Mouth Intention of O2O service: Focused on Chinese Smart Order Service)

  • ;유재현
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권2호
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    • pp.1-24
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    • 2023
  • Purpose The aim of this study is to investigate how system quality, privacy concerns, and usefulness impact user satisfaction and word-of-mouth intention towards smart order services among Chinese consumers. The study also seeks to provide both theoretical and practical implications based on the findings. Design/methodology/approach This study conducted an empirical study on Chinese consumers through an online survey on 274 users of smart order service in China. To analyze the data, frequency analysis, reliability analysis, and confirmatory factor analysis were performed using SPSS 26.0 and AMOS 26.0 statistical programs, and structural equation model was used for hypothesis testing. Findings The study results are as follows. First, system quality was found to have a positive effect on usefulness and user satisfaction. Second, privacy concerns were found to have a positive effect on user satisfaction, but not on usefulness. Third, user satisfaction was found to have a positive effect on consumers' word-of-mouth intention of the smart order service. Finally, mediating effects were found between system quality and user satisfaction through usefulness, as well as between system quality, perceived privacy concern, and usefulness through user satisfaction.

Electric Scooter Purchase Intentions: The Influence of Environmental Concern, Price Consciousness, and Social Norms

  • Yann-Jy Yang;Chih-Chien Wang
    • Journal of Information Technology Applications and Management
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    • 제30권5호
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    • pp.21-40
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    • 2023
  • Scooters are a popular way to get around on your own in many places, such as Taiwan, India, Thailand, etc., because they are easy to move around in, small, and cheaper to buy than cars. On the other hand, traditional scooters that run on fossil fuels put some pollution into the air and add to problems like global warming and air pollution. Switching from scooters that run on fossil fuels to electric scooters can help clean up the air in cities with much pollution. To promote the use of electric scooters, it's important to know how consumers feel about them. The current study investigates consumers' purchase intentions for electric scooters. Based on the questionnaire survey results (n = 567), we found that consumers' environmental concerns, price consciousness, and perceived subjective norms are associated with electric scooter purchase intention. Consumers with price consciousness may choose fossil-fuel-powered scooters because they consider electric-powered scooters more costly, although environmentally friendly. The study gives researchers and practitioners a glimpse into consumers' environmental concerns and subjective norms for a sustainable product.