• 제목/요약/키워드: consumer law

검색결과 288건 처리시간 0.022초

The Structural Relationship about Country Image and Corporate Image of Exporting Goods under Global Trade Environment

  • Lee, Bong Soo
    • 무역상무연구
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    • 제56권
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    • pp.3-27
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    • 2012
  • The purpose of this thesis is to develop a relational model which can explain consumer selection for exporting goods and analyze the effect of corporate image on the relations between country image and consumer selection under global trade environment. The specific objectives are as follows: 1) to suggest a concept of consumer selection and measurement criteria, 2) to analyze correlations among country image, corporate image and consumer selection and 3) to find out the effect of corporate image on the relations between country image and consumer selection. The SPSS program for window and LISREL program were used to analyze the data for this study. The statistical method used in this study was the covariance structure analysis estimating parameters by maximum likelihood method. Path coefficients were tested for t-tests with a statistical significance level of .05. The conclusions of this study are as follows. First, significant correlations were observed among all sub-variables proposed in this study. In addition, significant correlations were detected among country image, consumer selection and corporate image. Second, a hypothetical model proposed in this study was mostly appropriate. Country image had a positive direct effect on consumer selection and corporate image with statistical significance. In addition, it has an indirect impact on consumer selection with statistical significance with corporate image as an intervening variable. Third, corporate image had a significant moderation effect in country image-consumer selection relations. As corporate image levels increased, the effect of country image on consumer selection increased as well. In other words, it has been confirmed that if corporate image levels are high, country image could end up with consumer selection.

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정보사회에서의 소비자 개인정보보호에 관한 연구 (A Study on Consumer Personal Information in Information Society)

  • 남수정;김기옥
    • 대한가정학회지
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    • 제37권10호
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    • pp.55-66
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    • 1999
  • The purpose of this study is to propose consumer policy related to the protection of personal information on the basis of regulations and laws in the developed countries. From this study, implications for the protection consumer privacy are discussed as follows. First, Consumer education is needed to enhance consumers'knowledge on their privacy right and this should be done not only by private consumer organization but also by businesses. Second, Businesses should realize ethical responsibilities of consumers'privacy right when they use personal information by databasemarketing. Finally, Government should establish a privacy law concerning both public and private sectors.

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항공권의 초과예약(Overbooking)에 관한 항공사의 민사책임 (Air Carrier's Civil Liability for Overbooking)

  • 권창영
    • 항공우주정책ㆍ법학회지
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    • 제31권1호
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    • pp.99-144
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    • 2016
  • 대상사안에서 한국인은 유럽항공사(에어프랑스)의 초과예약으로 인하여 파리에서 서울행 항공기의 탑승이 거절되었다. 대상사안에서는 국제사법 시행 이후 국제항공운송계약의 준거법, 항공권의 초과예약으로 인한 탑승거절에 대하여 항공사가 부담하는 민사책임 등이 문제되었다. 운송계약이나 소비자의 상거소지 외에서 용역이 제공되는 계약이라고 하더라도 소비자계약에 해당하는 경우에는 소비자의 상대방이 계약체결에 앞서 그 국가에서 광고에 의한 거래의 권유 등 직업 또는 영업활동을 행하거나 그 국가외의 지역에서 그 국가로 광고에 의한 거래의 권유 등 직업 또는 영업활동을 행하고, 소비자가 그 국가에서 계약체결에 필요한 행위를 한 경우나, 소비자의 상대방이 그 국가에서 소비자의 주문을 받은 경우 등에는, 당사자가 준거법을 선택하지 아니하였더라도 국제사법 제27조 제2항이 적용되어 소비자의 상거소지법이 준거법이 된다(대법원 2014. 8. 28. 선고 2013다8410 판결). 이에 따르면, 대상사안에서 문제가 된 국제항공여객운송계약도 소비자계약에 해당하므로, 준거법은 국제사법 제27조 제2항에 의하여 상거소지법인 대한민국 법이 된다. 이는 로마협약(80/934/EEC) 제5조 제4항에서 운송계약이나 소비자에 대한 용역이 소비자가 상거소를 가지는 국가 이외의 장소에서 배타적으로 제공되어야 하는 용역의 제공에 관한 계약에 대하여는 소비자의 상거소지법의 적용을 배제하는 것과 반대견해로, 외국항공사를 이용하여 국제여행을 다녀오는 내국인이 점차 증가하고 있는 상황에서 내국인 보호에 커다란 이정표가 될 수 있다. 다음으로 초과예약의 관행을 긍정한다 하더라도, 항공사는 초과예약으로 인하여 탑승이 거절된 승객에게 적절한 대체항공편을 제공하여야 하고, 만약 그러한 의무를 이행하지 아니한 경우에는 민법상 채무불이행 책임을 부담한다고 판시하여, 항공사의 민사책임을 명확히 하였다는 점에서 의의가 있다.

정보화 사회에서의 소비자문제에 따른 소비자정보요구 및 교육요구에 관한 연구 - 인터넷 상거래를 중심으로 - (A Study on Consumer Information Needs and Education Needs according to the Consumer Problem in Information Society - Focused on E-commerce-)

  • 류미현
    • 대한가정학회지
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    • 제40권12호
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    • pp.131-144
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    • 2002
  • The purpose of this study was to identify the degree of experience and the consumer problem perception on its seriousness in relation to E-commerce in information society and how much consumers wanted to be provided with consumer information and education. The major findings of this study were as follows: 1. The consumers showed the highest degree of consumer information needs related to the protection of private information and the highest degree of consumer education needs related to consumerism/law/method of compensation for damages. 2. The consumers showed the highest level of anxiety at a time of e-commerce in to the total causal effect of the variables influencing consumer information needs and the variable of sex(male university students)showed the greatest total causal effect in relation to consumer education needs.

제조물책임법 (PL법)의 변화와 대처방안 (Production Liability Law and Method of Protection and Defence)

  • 이상복
    • 기술사
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    • 제30권6호
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    • pp.153-163
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    • 1997
  • In this paper, we explain Production Liability(PL) law and research method of protection and defence of PL law. In introduction, we give some examples of PL law In main issue, we explain more detail PL law. We survey several country PL law, specially U.S.A., EU, Japan whose are deeply related with us as important export country We discuss our country PL status, our country don't legislate PL law until now We have consumer protection law(소비자보호법) which is weaker than PL law but stronger than civil law(민법), We believe that PL law will be legislated within not long time. At last we discuss protection and defence of PL law inside of company and outside of company as PL insurance.

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한국소비자원 의료분쟁 조정제도의 개선방안 (Improvement in the Medical Dispute Mediation System of Korea Consumer Agency)

  • 전병남
    • 의료법학
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    • 제16권1호
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    • pp.255-288
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    • 2015
  • 의료사고는 환자의 생명, 건강과 직결되는 경우가 많기 때문에 사전에 예방하는 것이 바람직하다. 그러나 의료사고가 발생한 경우에는 당사자 간의 감정이 첨예하게 대립되기 전에 조정을 통해 신속하고도 원만하게 해결할 필요가 있다. 한국소비자원은 신속 공정하고 효율적인 해결을 목적으로 의료분쟁 조정업무를 수행하고 있고, 이는 동일한 업무를 수행하고 있는 한국의료분쟁조정중재원 역시 마찬가지이다. 그런데 한국소비자원과 의료분쟁조정중재원은 업무중복 및 그로 인한 비효율을 이유로 통폐합에 대한 논의가 끊임없이 제기되어 오고 있지만, 소비자의 선택권 보장, 경쟁을 통한 상호 발전을 위해 두 기구가 공존하는 것이 바람직하다. 그러므로 소비자원이 조정중재원과 공정한 경쟁을 할 수 있도록 법적, 제도적 뒷받침을 해주어야 한다. 그것은 소비자원을 위 한 것이 아니라 궁극적으로 소비자를 위한 것이다.

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미국(美國)의 전자자금이체(電子資金移替)시스템에 관한 고찰(考察) (Electronic Fund Transfer Systems in United States)

  • 강원진
    • 무역상무연구
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    • 제15권
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    • pp.59-87
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    • 2001
  • In recent years electronic fund transfers covered by the Electronic Fund Transfer Act 1978 for consumer protection and the Article 4A of Uniform Commercial Code(U.C.C.) 1989 for wholesale electronic payments in United States. Electronic fund transfers carried out by use of a wire transfer network, automated clearing house, or other communication system of a clearing house or other association of banks such as direct deposit, Fedwire, automated teller machine, point-of-sale, and credit card transactions have been increasingly common in consumer transactions and wholesale transactions. Especially, the Article 4A of U.C.C. governs the rights and obligations associated with transactions such as an issue and acceptance of payment order, execution of sender's payment order by receiving bank, and payment. These legal frameworks in connection with electronic fund transfers in United States can play a leading role in establishing model not only within the United States, but also as a basis for developments of electronic commerce law in Korea including other countries.

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소비자 중재합의의 유효성 - 미국판례를 중심으로 - (The Validity of Consumer Arbitration Agreement - Focusing on U.S. Cases -)

  • 박은옥
    • 무역상무연구
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    • 제77권
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    • pp.43-67
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    • 2018
  • Arbitration is one of alternative dispute resolution systems which settle a dispute by arbitrators(private persons) based on a contract between contracting parties without a judicial litigation system involved. As a valid arbitration agreement is an essential requirement for commencement of arbitration, the first thing to be determined is whether there is a valid arbitration agreement or not when a dispute is submitted. A consumer arbitration agreement usually exists as an arbitration clause in an adhesive contract between consumers and a seller. When consumers buy a product from a seller, they are requested to agree on a general terms and conditions which are unilaterally drafted by a seller in advance. These terms and conditions are not negotiable because it is an adhesive contract and consumers are placed in "take-it-or-leave-it" position. Therefore, even though there is an arbitration agreement between consumers and a seller, it has to be carefully considered whether it has a legal effect or not. In this respect, a court will examine if an arbitration agreement has procedural unconscionability and substantive unconscionability. Therefore, as U.S is a well-advanced and arbitration-friendly country, this paper analyzes four U.S cases to find out (i) what a court considers, (ii) how a court examines and interprets procedural and substantive unconscionability and (iii) if there has been a change in regard to a court's decision. By doing so, it will provide some suggestions and guidelines for a consumer arbitration in Korea.

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Analysis on Preceding Study of Consumer's Store-Choice Model: Focusing on Commercial Sphere Analysis Theories

  • Quan, Zhi-Xuan;Youn, Myoung-Kil
    • 산경연구논집
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    • 제7권4호
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    • pp.11-16
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    • 2016
  • Purpose - There are numerous theories for retail trade area analysis which are designed to select candidate locations for new stores. In this study, comparative analysis on the characteristics from those of the theories are shown, and the explanation for the power in consumers' store-choice behaviors and their limitations are examined. Also, plans for improving commercial sphere analysis are explored. Research design, data, and methodology - This study is based on literature reviews with normative research methodology. Among many researches regarding the analysis on the location and commercial sphere for launching a new store, researches relying on statistics are excluded in this study since they belong to the marketing research area,. Results - In the Law of retail gravitation, Huff's model multinomial logit model and etc. are mutual complementary mathematical techniques for analyzing commercial spheres and each of them has its own characteristics. These theories rely on the same hypothesis in which consumers are all believed to be behaving rationally under a similar behavioral system. However, the trial in explaining or estimating behavior of choosing a store with only a select size of the population that is objectively estimated by some major properties has limits in its credibility. Conclusion - Research on consumer's spatial behaviors can be fully illustrative and explainable when it has both quantitative approaches such as 'law of retail gravitation', 'logit model' and etc., and qualitative approaches like consumer's 'cognitive structure', 'learning status', 'image formation', 'attitude' and etc.

Price Monitoring Automation with Marketing Forecasting Methods

  • Oksana Penkova;Oleksandr Zakharchuk;Ivan Blahun;Alina Berher;Veronika Nechytailo;Andrii Kharenko
    • International Journal of Computer Science & Network Security
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    • 제23권9호
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    • pp.37-46
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    • 2023
  • The main aim of the article is to solve the problem of automating price monitoring using marketing forecasting methods and Excel functionality under martial law. The study used the method of algorithms, trend analysis, correlation and regression analysis, ANOVA, extrapolation, index method, etc. The importance of monitoring consumer price developments in market pricing at the macro and micro levels is proved. The introduction of a Dummy variable to account for the influence of martial law in market pricing is proposed, both in linear multiple regression modelling and in forecasting the components of the Consumer Price Index. Experimentally, the high reliability of forecasting based on a five-factor linear regression model with a Dummy variable was proved in comparison with a linear trend equation and a four-factor linear regression model. Pessimistic, realistic and optimistic scenarios were developed for forecasting the Consumer Price Index for the situation of the end of the Russian-Ukrainian war until the end of 2023 and separately until the end of 2024.