• Title/Summary/Keyword: Work family Balance

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유연근무제에 대한 기업의 요구와 근로자의 요구 : CS(고객센터)기업 사례를 중심으로 (Business and Workers' Needs for Flexible Work Arrangements : Focusing on the Case of a Customer Center Business)

  • 김선미;이현아
    • 가정과삶의질연구
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    • 제32권3호
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    • pp.17-29
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    • 2014
  • This study attempted to explore business and workers'needs for flexible work arrangements focusing on the case of a customer center business. We conducted in-depth interview and focus group interviews with the CEO of the company as well as with workers employed at the company in order to identify their need for flexible work arrangements. The subject of this study is a customer service center business that offers a variety of flexible work arrangements. We found that there is a need for flexible work arrangements in terms of both businesses and workers. These results suggest that flexible work arrangements can be activated when they meet the needs of businesses and workers. Flexible work arrangements can be activated when they meet the businesses'goals in human resource management and workers'goals for achieving work-family balance.

일-가정 균형을 위한 지역사회의 자녀 돌봄 지원 실태에 대한 연구 -서울, 경기지역 맞벌이 가정을 중심으로 (The Study on Supporting Situation of the Community Child Care Service for the Work-Family Balance - Focused on Dual Income Families Living in Seoul and Gyeonggi Province)

  • 조성은;정지영;한지수
    • 가족자원경영과 정책
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    • 제13권1호
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    • pp.147-168
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    • 2009
  • The purpose of this study is to research support systems of the community child care services for optimum work-family balance. For this purpose, the questionnaire to be completed combined four areas: the workplace, school, community and home. Then questions concerning demographic factors and community-related aspects were analysed for this article. After analyzing 197 questionnaires, supplementary questions were asked, by interview to 10 samples. Full-time working wives (eg. working from 9am to 6pm) who have 1 or more children under 10 years old, living in Seoul and Gyeonggi province were collected as samples. The results were as follows: First, child care from family and relatives, and community services was properly used during the week, but dual working parents took complete charge of child care on Saturdays. Second, emergency child care was usually provided by the family, while relatives and community child care services were used less. Third, parents spent 17% of their monthly income on total child care expenditure. Fourth, community child care services were not used often, but the level of satisfaction with them was very high. Finally, they used relatives' services for safety reasons and community services for location, and only based on informed decisions. Therefore, Saturday child care programmes need to be initiated to help physically and mentally tired parents, with more general provision of positive and diverse public support systems.

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육아휴직과정에 관한 질적 사례 연구 (A Qualitative Study on the Process of Child Care Leave)

  • 김선미;구혜령;이승미
    • 가족자원경영과 정책
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    • 제18권3호
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    • pp.21-40
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    • 2014
  • This qualitative study focused on the motives and patterns of child care leave by analyzing its facilitating and constraining factors. Fourteen participants were interviewed in-depth using non-structured interview questions. Motives for child care leave include mothers' active choice, mothers' inevitable secondary choice, and mothers' instrumental choice. The patterns of child care leave in terms of total period, time, and distribution vary according to individual circumstances and occupational culture surrounding child care leave for female workers. Female workers will occasionally use this child care leave as a rare opportunity to take a rest during their labor lifecycle and to achieve work-family balance.

어린이집 조직건강성과 보육교사 이직의도 관계에서 일과 삶의 균형의 매개효과 (The Mediating Effect of Work-Life Balance in the Relationship between Organizational Health of Childcare Centers and Turnover Intention of Childcare Teachers)

  • 김용애;장경은
    • 한국보육지원학회지
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    • 제20권3호
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    • pp.43-66
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    • 2024
  • Objective: The purpose of this study is to investigate the direct effect of organizational health, as perceived by childcare teachers, on their turnover intention, and to examine the mediating effect of work-life balance on the relationship between these two variables. Methods: The subjects of this study were 345 childcare teachers working at 45 childcare centers located in Gyeonggi-do. Descriptive statistics, factor analysis, reliability analysis, and Pearson correlation analysis were performed using SPSS 21.0. Additionally, the mediating effect was verified using the PROCESS Macro, and bootstrapping was performed to confirm the significance of the indirect effect. Results: First, there was a significant negative correlation between the organizational health of childcare centers, the turnover intention of childcare teachers, and their work-life balance. Second, it was found that work-family balance completely mediated the relationship between the organizational health of childcare centers and the turnover intention of childcare teachers, while work-leisure balance and work-growth balance partially mediated the relationship between these two variables. Conclusion/Implications: This study provides essential data for examining ways to lower the turnover intention of childcare teachers by addressing both individual and organizational dimensions.

취업 1인가구의 일-생활 균형: 20-30대 미혼을 중심으로 (Work and Life Balance of Working Single-person Households : Focused on Unmarried 20-30 Generation)

  • 송혜림;강은주
    • 가족자원경영과 정책
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    • 제25권4호
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    • pp.55-70
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    • 2021
  • 이 연구는 1인가구가 계속 증가하는 현상과 함께 1인가구를 주제로 한 연구가 축적되어야 한다는 필요성 그리고 사회적으로 워라밸(일-생활 균형)에 대한 관심에 주목하여 취업 1인가구의 일-생활 균형 실태를 파악하고자 수행되었다. 1인가구 중에서 미혼 20-30대 11명을 대상으로 심층면접을 통해 1인가구로서의 일상생활, 일-생활의 실태 그리고 일-생활 균형과 관련된 사례 분석을 실시하였다. 연구 결과, 1인가구로 살게 될 때의 자발성, 1인가구 삶에 대한 준비와 계획 등은 1인가구 삶에 대한 만족도에 영향을 미치는 중요한 요인으로 나타났다. 자기계발이나 여가활동에 있어서 돈과 시간이라는 자원의 영향이 크다는 점도 확인할 수 있다. 가족과의 소통과 교류에서, 직접적인 대면은 충분치 않지만 메신저 사용을 많이 하고 있으며, 떨어져 사는 가족 특히 부모님과의 관계에서 경제적, 정서적, 가사노동의 상호 지원이 이루어지고 있음을 알 수 있다. 또한 참여자들은 직장생활을 경험하면서 일-생활 균형의 중요성을 더욱 인식하게 되었고, 일과 대비되는 생활의 영역에서 자기계발, 여가활동의 의미가 부각되고 있다. 또한 일-생활 균형의 장애요인으로 업무부담 외에 돈과 시간이라는 자원의 제약을 발견할 수 있다. 일-생활 균형을 위해서 경제적 지원 그리고 유연근무제와 같은 제도에 대한 요구가 나타났다. 이러한 결과를 통해 1인가구로서의 삶을 준비하고 계획하는 데 도움을 주는 가정경영 및 가족자원관리 교육의 필요성을 확인할 수 있다. 나아가 다양한 집단의 일-생활 균형을 위해 맞춤형의 사업과 제도가 활성화될 필요가 있을 것이다.

Use of work-related communication technology outside regular working hours and work-family conflict (work interference with family and family interference with work): results from the 6th Korean working conditions survey

  • Baek-Yong Choi;Jin-Young Min;Seung-Woo Ryoo;Kyoung-Bok Min
    • Annals of Occupational and Environmental Medicine
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    • 제34권
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    • pp.44.1-44.12
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    • 2022
  • Background: Recently, use of work-related communication technology-smartphones, tablets, and laptops-is increasing rapidly by development of technology with the coronavirus disease 2019 pandemic. Some studies have suggested that work-related communication technology has a significant link with work-family conflict (WFC) but these studies included only limited number of participants and lacked essential covariates. Therefore, this study analyzes this association using large representative data sample and selected waged workers who were married-couples with children. Methods: This study was conducted based on data from the 6th Korean Working Conditions Surveys (KWCS). A total of 17,426 waged workers having a marriage partner and one or more children were selected. Logistic regression analysis was performed to determine whether WFC was associated with communication technology use. The odds ratios (ORs) for WFC were stratified by sex and working hours. Results: In fully adjusted model, WFC was higher those who used communication technology outside regular working hours compared with those who did not use it (OR: 1.66; 95% confidence interval [CI]: 1.39-1.97). When stratified by sex and working hours, the effect was greater in women than in men (OR: 1.79; 95% CI: 1.42-2.26 vs. OR: 1.52; 95% CI: 1.17-1.97) and women who worked over 52 hours per week had the highest OR (3.40; 95% CI: 1.25-9.26). Conclusions: This study revealed that the work-related communication technology use outside regular working hours was associated with WFC. The association were greater among those having longer working hours and female workers. These results suggest that appropriate policy should be implemented to reduce working hours and right to disconnect after work, particularly in female workers.

맞벌이 부부의 일-가족 부정적 전이에 영향을 미치는 가족 및 직업관련 변수 (The Influences of Variables Related to Family and Employment on Work-Family Negative Spillover in Dual-Earner Couples)

  • 장윤옥;정서린
    • 가정과삶의질연구
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    • 제34권2호
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    • pp.65-83
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    • 2016
  • The purpose of this study was to investigate the influences of variables related to family and employment on work-family negative spillover. The subjects of this study were 570 dual-earner with children. The research tool was questionnaires. For data analysis, factor analysis, Cronbach ${\alpha}$, and multiple regression were performed. The main results of this study were as following. First, among variables related to family, spouse support, parental satisfaction, marital satisfaction, perceived fairness in the division of household labor, daily housework hour and family strengths had an influence on $work{\rightarrow}family$ negative spillover in wives, and weekends housework hour, perceived fairness in the division of household labor, perception of the gender role, and satisfaction of the division in household labor had an influence on $work{\rightarrow}family$ negative spillover in husband. Second, among variables related to family, parental satisfaction, number of children influence on $family{\rightarrow}work$ negative spillover in wives, and spouse support, parental satisfaction, satisfaction of the division in household labor, marital satisfaction, and perception of the gender role had an influence on $family{\rightarrow}work$ negative spillover in husband. Third, among variables related to employment, support from workplace, weekly working hour, monthly income, and job satisfaction had an influence on $work{\rightarrow}family$ negative spillover in wives, and support from workplace, monthly income, household income, and weekly working hour had an influence on $work{\rightarrow}family$ negative spillover in husband. Forth, among variables related to employment, support from workplace in wives, and job satisfaction in husband had an influence on $family{\rightarrow}work$ negative spillover. To conclude, there was some difference in the variables influencing $work{\rightarrow}family$, $family{\rightarrow}work$ negative spillover between wife and husband. So, We have to take this difference into consideration in establishing work-family life balance policies.

워라밸(Work-Life-Balance)과 삶의 질(Quality of Life) 영향 관계 분석: 서비스업 종사자를 대상으로 (Examining the Impacts of Work-Life-Balance (WLB) on Quality of Life (QOL): Focusing on Employees in Service Industry)

  • 우은주;전예진;김영국
    • 아태비즈니스연구
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    • 제12권2호
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    • pp.131-143
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    • 2021
  • Purpose - The main purpose of this study is to investigate service industry employee' perceptions of Work-Life-Balance (WLB) and the influences of these perceptions on their overall Quality of Life (QOL). The study hypothesizes that employees' overall Quality of Life is influenced by Work-Life-Balance. Design/methodology/approach - The target population for this research consisted of service industry employees. The data was collected using the online-survey method and 449 usable responses were analyzed using AMOS program. Findings - The results indicated that psychological environment and family environment positively affected overall quality of life each, and work environment negatively influenced on overall quality of life. Research implications or Originality - Despite the importance of Work-Life-Balance (WLB), most of previous studies have investigated WLB from company perspective while limited research has examined employees' WLB perceptions. The findings of this study enrich knowledge of WLB from employee perspective especially in service industry.

만 2세 이하 자녀를 둔 취업모의 육아지원 서비스 이용 과정 (The Process of Utilizing Childcare Support Services for Working Mothers with Children under Age 2 in South Korea)

  • 김은지;한주연;도승이;최은수;박준하
    • 한국심리학회지 : 문화 및 사회문제
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    • 제30권3호
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    • pp.267-298
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    • 2024
  • 육아지원 서비스는 여성의 원만한 사회 진출과 커리어 발전, 웰빙 향상을 위해 중요하다. 본 논문은 국내 만 2세 이하 자녀를 둔 취업모 10명의 인터뷰를 바탕으로, 근거이론분석 방법을 사용하여 육아지원 서비스 이용 과정과 심리적 경험, 일-가정 양립 계획을 탐색하였다. 분석 결과, 육아지원 서비스 이용 전 결정 과정, 육아지원 서비스 이용 중 경험, 향후 일-가정 양립 계획 범주가 도출되었다. 서비스 이용 전 결정 과정은 육아지원 서비스 정보 탐색, 선택 시 가족과의 대화, 서비스 제안과 결정의 주체, 육아지원 서비스 최종 결정의 범주로 이루어졌다. 서비스 이용 중 경험은 경제적 부담, 산후 경력에 변화, 일-가정 양립에서 기대와 실제의 차이, 삶의 질 영향 요인, 남편과의 가사 및 육아 분담이 도출되었다. 향후 일-가정 양립 계획에서는 커리어 발전 희망, 커리어 유지 희망, 커리어 일시 중단 및 축소 희망, 향후 커리어에 대한 생각이 미정의 범주가 도출되었다. 마지막으로, 향후 일-가정 양립 계획에 따라 서비스 이용 과정과 경험에서 차이가 있는지 알아보았다. 본 연구는 취업모의 일-가정 양립과 웰빙을 위한 다차원적 지원과 여성의 향후 커리어에 대한 불확실성을 줄이는 것이 필요함을 시사한다.

기혼근로자의 성역할 태도와 일-가족 지향성이 일-가족 갈등/촉진 및 가족친화제도 이용에 미치는 영향 (The Effects of Employees' Gender Role Attitudes, Job Involvement, and Family Involvement on Work-Family Balance)

  • 한지숙;유계숙
    • 가정과삶의질연구
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    • 제25권5호
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    • pp.143-166
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    • 2007
  • This study examined the effects of employees' gender role attitudes, job involvement, and family involvement on their work-family conflicts, work-family facilitation, and utilization of family-friendly corporate policies. Data was collected from 377 full-time married workers from 262 large (more than 300 employees) and 100 small (fewer than 300 employees) private sector companies. The questionnaire's measurements were based on recommendations from the literature review. The questionnaire consisted of the gender role attitude scales, job and family involvement scales, work-family conflict and facilitation scales, and questions pertaining to the employee's utilization of family-friendly corporate policies. The SPSS 12.0 statistical package was used to analyze the collected data. The study found that employees showed more or less egalitarian gender role attitudes and that they were more involved in their family than their job. The employees' responses showed a low rate of utilizing family-friendly policies, but employees from large companies reported a higher utilization of family-friendly policies than those from small companies. There were also gender differences in employees' gender role attitudes, work and family involvement, and utilization of policies. Male workers held more traditional gender role attitudes, had higher levels of job involvement, and had higher rates of utilization of policies than female employees. Meanwhile, employees with children exhibited more traditional gender role attitudes and higher rates of utilization of policies than those without children. Finally, serial hierarchical regression analyses revealed that employees' more egalitarian gender role attitudes and higher job and family involvement predict higher work-family facilitation, while their gender role attitudes and job and family involvement have no significant influence on work-family conflicts. Also, employees from large companies with high job involvement will have significantly higher utilization rates of family-friendly corporate policies.