• 한국경영정보학회:학술대회논문집
• /
• 2007.11a
• /
• pp.571-576
• /
• 2007

Advanced online environment and communication technology have made the e-commerce environments evolved rapidly. In the e-commerce area, one of the most important concepts regarding the relationship between seller and buyer is the "trust." Considering the purpose of purchase and satisfaction of website, the users may face problems such as consumer's transaction security or personal information sharing when they make transactions over web sites. It could be difficult to pursue the goal for the users to purchase product or service over online if the seller or service provider cannot establish trust to the customers. In this paper, through multi-dimensional viewpoints of trust, satisfaction can be accounted for by cue-based trust and experienced trust. The purchase intention mediates the experienced trust when online users purchase products or use online service.

• Proceedings of the KIEE Conference
• /
• 2003.07e
• /
• pp.171-173
• /
• 2003

Digital environment that is represented to internet is displacing business way of industry and business achievement way with the fast speed being giving great change on life whole, improve existence business process utilizing internet and Web connection technology, information superhighway to tradition industrialist manufacture and e-transformation's propulsion that wish to maximize productivity and administration efficiency is spread vigorously. In this paper, we wish to accomplish generation equipment's heighten stability and believability through remote monitoring and control of PV system. This paper describes the design of the monitoring system for sensing the monitoring data and indirect controlling of the PV system. Most of the conventional monitoring system depend on the special hardware and software. Basic design goal of monitoring system is to provide the convenience for the user and the portability for the system. In order for the system to fulfill its requirements, it was designed using Labview GUI facility based on the Windows 2000 environment of IBM PC compatible and Add-on card based on the TCP/IP protocol. Advantage of the monitoring system are a personnel expenses curtailment effect, free of the place restriction and unmanned system of the generation plants, etc.

• Journal of Korea Multimedia Society
• /
• v.11 no.4
• /
• pp.525-543
• /
• 2008

Recently, the scope of user interface is increasing the relative importance in software development dramatically. As a result, there are various relative technologies like as SWING, MFC, Web 2.0, and etc. However, most current software developments are progressed in separate development process with user interface part and business part respectively. This causes the problems, like as a difficulty in the integration process, an development period's delay, and a poor reusability for the constructed models. That is, the extendability and reusability of the created models is being decreased because UI modeling is not systematic and hierarchical, and the consistent integration technique between UI modeling and business modeling does not supported. To solve these problems, this paper proposes an unified and systematic UI modeling process based on UML, using the hierarchical metamodel according to the abstraction levels of development phase. We suggest an UI metamodel, which contains a hierarchy by layering the modeling elements in PIM and PSM based on maturity degree of the development. An hierarchical modeling process combined UI modeling and business modeling is built by applying the UI and business metamodel in terms of three modeling phases(concept/specification/concrete). The effectiveness of the modeling process is shown by applying the proposed process into an Internet Shopping Mall System. Through the exploratory results, the hierarchical UI metamodel and process can produce systematic and layered UI models. This can improve the quality and reusability of models.

• Journal of Internet Computing and Services
• /
• v.13 no.1
• /
• pp.65-74
• /
• 2012

Cloud services are used for improving business. Moreover, customer relationship management(CRM) approaches use social networking as tools to enhance services to customers. However, most cloud systems do not support the semantic structures, and because of this, vital information from social network sites is still hard to process and use for business strategy. This paper proposes a collaboration framework based on social semantic web for cloud system. The proposed framework consists of components to support social semantic web to provide an efficient collaboration system for cloud consumers and service providers. The knowledge acquisition module extracts rules from data gathered by social agents and these rules are used for collaboration and business strategy. This paper showed the implementations of processing of social network site data in the proposed semantic model and pattern extraction which was used for the virtual grouping of cloud service providers for efficient collaboration.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.11a
• /
• pp.360-365
• /
• 2006

Most organizations adopt a process-based approach to manage their operations and now business process management(BPM) is a well-established concept. Because ISO 9001:2000 emphasizes process based, Korea Institute of Science and Technology Information has taken ISO 9001:2000 certificate in November 11, 2003 and now implements quality management systems based on BPMS further applies Hypertext. We call it Online KQMS (KISTI Quality Management System). And Online KQMS is implemented under a platform independent framework based on the web environment. Online KQMS based on BPMS and Hypertext is a new example in field of ISO quality management and is expected to support process management well.

• Korean Journal of Construction Engineering and Management
• /
• v.11 no.3
• /
• pp.80-88
• /
• 2010

The construction industry concentrates their efforts on construction information technology (IT) including construction CALS. However, the actual circumstances for construction IT focuses on building hardware and it neglects importance of business process reengineering (BPR) for construction tasks. A systematic process modeling method and a computerized model by process concept need for building construction BPR. This study develops a generalized BPR procedure for construction projects, and then suggests a new process modeling method for construction BPR that consists of object-related process model (ORPM). Finally, this study develops a web-based ORPM Builder (ORPMB) based on the ORPM methodology, and the applicability of the developed system is verified by a case study with practical construction processes.

• 한국IT서비스학회:학술대회논문집
• /
• 2008.05a
• /
• pp.552-558
• /
• 2008

USN (Ubiquitous Sensor Network)의 인프라 기술은 유비쿼터스 환경에서의 다양한 서비스를 창출하고 실생활에 적용할 수 있는 기술로 정착하고 있다. 산업분야에서는 관계적 협업이 중시되는 비즈니스 환경에서 실시간 기업이 되기 위해 RFID, EPC 네트워크 등의 기술을 비즈니스 서비스 모델에 적용한 u-SCM으로 적용할 수 있다. 웹 서비스 환경에서 u-SCM을 적용하면서도 고차원의 공급사슬 통합이 이루어지기 위해서는, 여러 상호작용주체가 참여하는 글로벌 프로세스 수준에서 u-SCM프로세스를 관리하고 제어할 필요가 있으며, 본 논문에서는 유비쿼터스 컴퓨팅 기술을 SCM에 적용한 u-SCM 프로세스를, 비즈니스 프로세스 표준언어인 BPEL(Business Process Execution Language)을 적용하여, 각 업무프로세스를 웹서비스로 구성된 환경에서 효과적으로 통합하여 적용하도록 하는 방안을 제시한다. 이러한 접근법은 기업, 조직 간에 적재적소에 실시간 데이터를 수집하고 접근 및 분석하여, 업무 프로세스의 중단이 없도록 u-SCM 프로세스의 진행과정을 보다 효율적으로 관리, 모니터링 하는 것이 가능하도록 하며, 향후 u-SCM프로세스 수행 결과를 토대로 프로세스의 개선에 대한 방안을 모색할 수 있다.

• Journal of Korea Society of Industrial Information Systems
• /
• v.14 no.4
• /
• pp.153-162
• /
• 2009

Innovation, especially business process innovation, has evolved into a core focus area for all successful organizations. To ensure long-tenn survival, an enterprise must place innovation at the top of daily business operations to drive desired revenue stability and growth. Business Process Innovation is a key success factor for the next generation enterprise. Companies need to nurture an environment that encourages and enables process innovation. Business Process Management (BPM) must become the focal point of innovation initiatives. But the most BPM solutions are for large company. The cost is too high to build for small and medium sized company. We need the light and easy BPM solution for small and medium sized company. In this paper, we introduce the SESS which is BPM solution for small and medium sized company.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2001.10a
• /
• pp.50-54
• /
• 2001

Information systems development entails planning, analysis, design and construction phases. The analysis phase identifying user requirements is the most important of these phases. Since unidentified defects in the early phase causes increased work and costs as development proceeds, the quality of analysis results affects the quality of the resultant system. Major tasks in the analysis phase are data modeling and process modeling. Research on building a knowledge-based system for data modeling have been conducted much, however, not sufficiently for process modeling. As a system environment with high user interaction increases, research on process modeling methods and knowledge- based systems considering such environment are required. In this research, a process modeling framework for information systems with high user interaction is suggested and a knowledge-based system for supporting the suggested framework is implemented. A proposed model consists of the following tasks: event analysis, process analysis, and event/process interaction analysis. Event analysis identifies business events and their responses. Process analysis break down the processes of an enterprise into progressively increasing details. Decomposition begins at the function level and ends when the elementary process level is reached. Event/process interaction analysis verifies the results of process analysis and event analysis. A knowledge-based system for supporting a proposed process modeling framework is implemented in a web-based environment.

• IE interfaces
• /
• v.23 no.2
• /
• pp.126-138
• /
• 2010

Marine equipment makers today face a multitude of challenges including the needs of an internal system for easy management of their business processes and a collaboration system to streamline communications with the parent company, increasing product complexity and heightened requirements for information technology. In this research, a BPM-ERP system called Biz $Tower^{(R)}$ was implemented based on cloud computing for especially, small and medium marine equipment makers to standardize and visualize the entire business process from order placement to release. This system also provides their parent company with visibility into the status of orders and user can easily access the system on the web at a low price through cloud computing service. Thus far, this paper demonstrates the applicability of Biz $Tower^{(R)}$ to improve management visibility, process performance, and collaboration with the parent company for small and medium marine equipment makers.