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웹사이트 개발 수준에 영향을 미치는 요인에 관한 연구 (A Study on Factors Influencing the Web Site Development)

  • 문용은;정유진
    • 한국정보시스템학회지:정보시스템연구
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    • 제12권2호
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    • pp.73-90
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    • 2003
  • IT and e-business is a hot issue of the world business and economic communities. The web site is the portal through which most of electronic transactions are conducted today. The main purpose of this paper is to investigate on factors influencing the web site development at the firms in Korea. Survey questionnaires were distributed via email & post to 281 firms that have implemented web site. Out of 44 responded questionnaires, 39 data sets were available for statistical analysis with SPPSSWin 10.1. Factor analysis identified five dimensions of web site development : (1) support of top management, (2) information technologies maturity, (3) strategic utilization of web site, (4) strength of rivalry among competing firm, (5) support policy of the government. Results of this study show that information technologies maturity and strategic utilization of web site positively influence on web site development. But support of top management, strength of rivalry among competing firm and support policy of the government don't influence on web site development. This study may provide a guideline to improve the quality of web site development.

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The Influence of Product-brand Web Sites on Attitudes toward Brand Image

  • Cho, Nam-Jae;Oh, Seung-Hee
    • Journal of Information Technology Applications and Management
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    • 제19권3호
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    • pp.69-84
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    • 2012
  • A web site focused on a specific product brand so called product-brand web site has become one major marketing tool as such product-brand web site provides chances for customers to experience the detailed information of the specific brand as well as emphatic the image of the brand. The purpose of this research is to examine the influence of the product-brand web site on the formation of attitude toward the product brand. Subjects of this study are users of two web sites of leading sanitary product brands. The result shows that not only emotion, playfulness and convenience perceived from the web site but also existing attitude toward the brand influence the attitude toward the web site. Further, the attitude toward the web site in turn affects attitude toward the image of the brand. The importance of this study is in its conceptualization and empirical verification of the relationship between the product-brand web site and the reputation of a brand.

Identifying the Service Quality Factors for Web site: A Comparison of Web site Types

  • Fan, Qing-Ji;Kim, Won-Kyum
    • International Journal of Contents
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    • 제5권1호
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    • pp.9-14
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    • 2009
  • The purpose of this study is to investigate the impacts of e-service quality factors on customer satisfaction and behavior intention by Web site types. Difference and moderating effect resulting from the type of web site users about an association with reaction of satisfaction and those component concepts are also one of the aims in the study. As a result, the study found that factors of web site service quality variables had positive impacts on customer satisfaction. And customer satisfaction also had a positive impact on relationship intention and word of mouth intention. Furthermore, through the comparative analysis, we found that the service quality differed on the effects of customer satisfaction by web site types. According to those results, marketing managers should develop different service strategies based on different web site types.

웹 인터페이스에서 Parallax Scrolling 기법 활용에 따른 사용자 경험 연구 (A Study of User Experience from Parallax Scrolling Use on the Web Interface)

  • 이수민;고혜영
    • 한국멀티미디어학회논문지
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    • 제19권2호
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    • pp.512-519
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    • 2016
  • In this paper, we compared the user experience according to utilize parallax scrolling technique in web site. For this purpose, we divided subjects into two groups. The subjects of Group1 were given to use web site interface with Parallax scrolling and the Group2 were given to use web site interface with non Parallax scrolling. Then, All Subjects answered the questionnaire of user experience. User experience were evaluated by four entries as Novelty, Esthetics, Usage of Satisfaction, Cheerfulness. Consequently. As a result, the web site interface with Parallax scrolling showed significantly higher score of Novelty, Esthetics, Cheerfulness than the web site interface with non-Parallax scrolling. In this study. we proved that using the parallax scrolling technique in web site interface improves the overall user experience, and suggested to apply as a way to advance the attention and persistency on creating a web site.

특급호텔 예식 웹사이트 품질이 웹사이트 만족, 신뢰 및 구매의도에 미치는 영향: 서울지역 특급호텔을 중심으로 (Effect of Deluxe Hotels Wedding Web-Site Quality on Web-Site Satisfaction, Trust and Purchase Intention; Deluxe Hotels in Seoul)

  • 송영석;김연선
    • 한국콘텐츠학회논문지
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    • 제11권6호
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    • pp.459-471
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    • 2011
  • 본 연구는 특급 호텔예식 웹사이트 품질이 웹사이트 만족과 신뢰 및 구매의도에 미치는 영향을 연구하고자 하였다. 이에 특급호텔 예식 웹사이트 이용경험이 있는 고객을 대상으로 설문지 총 300부를 배포하여 최종 244부를 실증분석에 이용하였다. 본 연구의 실증분석 결과를 통하여 다음과 같은 결론을 제시할 수 있다. 첫째, 호텔예식 웹사이트 품질인 정보품질과 서비스품질은 웹사이트 만족과 신뢰에 긍정적인 영향을 미친다. 둘째, 호텔예식 웹사이트 품질인 서비스품질은 구매의도에 유의수준에서 긍정적인 영향을 미치지만, 정보품질은 구매의도에 어떠한 영향도 미치지 않았다. 셋째, 호텔예식 웹사이트 만족은 웹사이트 신뢰와 구매의도에 긍정적인 영향을 미친다. 넷째, 웹사이트 신뢰는 고객의 구매의도에 긍정적인 영향을 미친다는 것이다. 따라서 특급호텔에서는 웹사이트 방문 고객을 위한 다양한 전략을 마련하여야 할 것이다.

웹 사이트 플로우(Flow) 측정 방법론 및 시뮬레이션에 대한 연구 (The Measuring Method of Web-Site Flow and Its Simulation Analysis)

  • 권순재
    • 지식경영연구
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    • 제10권2호
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    • pp.49-63
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    • 2009
  • In this study, sub domain of flow was investigated on literature survey, and suggested of the measuring method of web-site flow and its simulation analysis. Constructing of measuring method of flow, and using this method what-if analysis was simulated when several condition changed. Using causal map approach to extract knowledge from web-site domain experts and to derives a causal relationship of knowledge. Specially, in our study, describes method of developing and building causal map, and suggests guide line of this method on practical application. This research results show that web-site flow starts "direct searching" or "interesting of special issue(domain)", and when challenges of web-site were accorded with user's skills web-site flow grows. Further, in the web-site, information searching intention results in increase of user's duration time and experience flow to discovery new interesting issues in this process. If user's web-site of interaction is increased, awareness of environment conditions decreased, finally, user's telepresense results in increased web-site flow. This paper contained thai this method make used of measuring flow in the web-site and developing of practical strategy.

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웹 기반 참고정보원 사이트의 구축에 관한 연구 (A Study on Building a Web-based Reference Resources Site)

  • 문정순
    • 한국도서관정보학회지
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    • 제30권4호
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    • pp.229-254
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    • 1999
  • As the number of Web reference resources are gradually increasing, reference librarians have to create a Web-based reference resources site. This site includes links to the Web reference resources of good quality, so that reference librarians and users will become accustomed to using these resources. This Study first explores the function of the Web-based reference resources site. Next, it carries out a survey of the current trends in america and Korea. Finally, a model Web-based reference resources site for academic libraries is developed.

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e비즈니스에서 신뢰의 결정요인에 관한 연구 (Determinants of Consumer Trust in e-Business)

  • 곽원섭
    • 디지털융복합연구
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    • 제2권2호
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    • pp.29-44
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    • 2004
  • The main objective of this study is to investigate the determinants of consumer trust in e-business. It examines consumer perceptions trust in a Web site and address following research questions: What factors influence consumer trust in a Web site and what specific Web site cues are associated with trust and satisfaction? We test our hypothesis in a empirical data from 568 consumers across 4 Web sites. By factor analysis, the results show that Web site characteristics are such as product information and purchase process , system stability, navigation, privacy(security), design, information of seller, pay methods, and customer service. We also find that brand and Web site characteristics such as Web site design, navigation, privacy(security), and customer service can explain over 59% of the variance in Web site trust and 60% in satisfaction. The results offer important implication for Web site strategies that include the manipulation of factors influencing Web site trust. And the future directions of the present research are discussed.

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기업의 웹 사이트 채택 시기에 영향을 미치는 요인 - 혁신확산이론 관점에서 - (Factors Influencing Adoption of Corporate Web Site Over Time : Innovation Diffusion Theory Perspective)

  • 이동만;장명희;유지영
    • Asia pacific journal of information systems
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    • 제13권4호
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    • pp.257-277
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    • 2003
  • Recently, organizations intend to adopt new information technology for acquiring relative advantages in competitive business environment. Especially, many companies have paid attention to web-based electronic commerce. But research in this area has largely been performed to the operational and technical aspects of web site. Also the World Wide Web(web) has become one of the most widely used information technologies, but research indicates that there are many firm that are still considering whether to establish a web presence. This study examines factors influencing adoption of corporate web site over time. To examine why companies adopt web site, this study regards web site as an innovation and finds out these reason through Innovation Diffusion Theory. Independent variables of this research are composed of innovation characteristics, organizational characteristics and environmental characteristics. By the result of logistic regression analysis, we find that there are significant differences between early adopters and late adopters of web site for three adoption factors : top management support, organization size, environmental uncertainty. These findings confirm the theoretical frame for adoption of corporate web site. Also this study will provide good guidelines to the companies and the vendors in shaping the strategies of IT adoption and IT diffusion respectively.

고객지향적 웹 사이트 개발 방법론의 현황과 평가 (Current Practices of the Customer-Oriented Web Site Development Methodologies and their Evaluation)

  • 이선로;김기영
    • Journal of Information Technology Applications and Management
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    • 제11권1호
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    • pp.15-37
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    • 2004
  • This study attempts to investigate the industrial practices of the web site development methodologies and their impacts on the web site development project performance. Most of Korean web site development firms currently use customized component-based development(CBD) methodologies that have been internally developed. The methodologies generally being accepted by web site developers, however, did not emerge yet. In addition, this study shows that indiscreet applications of various methodologies and techniques might cause negative impacts on the project performance since the web site development projects are also exposed to most of the risk factors identified in the traditional systems development.

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