• Title/Summary/Keyword: User Need

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An Exploratory Study on the Relationships of ASP Usage Pattern, Satisfaction, and Firm Performance: User Perspective in Korean Small Businesses (ASP 서비스 활용유형, 만족도, 기업성과의 관계에 대한 탐색적 연구: 국내 소기업 사용자 관점)

  • Kim, Sung-Hong;Kim, Jin-Han;Lee, Sang-Gun
    • Information Systems Review
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    • v.7 no.1
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    • pp.173-193
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    • 2005
  • ASP service that is emerging as a new form of application outsourcing has the advantage of lower cost and risk. Therefore, ASP service may be attractive for small firms and even some new companies. However, studies about ASP service are rare in academic and professional journals, and most of the articles about outsourcing were considering mainly large enterprises. The purpose of this article is to analyze the effects of the some context variables of Korean small businesses on ASP service usage pattern, and the effect of ASP service usage pattern on user satisfaction and firm performance. The analysis results show that firm size has a positive impact on IT need of small businesses, and IT need of small businesses have a positive impact on training period and past usage period. Also, firm size, IT need, training period has an positive impact on ASP service usage pattern. However, ASP service usage period has no relationship on ASP service usage pattern. Finally, ASP service usage pattern has a positive impact on firm performance and user satisfaction, and user satisfaction has an impact on firm performance.

Design of Query Processing System to Retrieve Information from Social Network using NLP

  • Virmani, Charu;Juneja, Dimple;Pillai, Anuradha
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.3
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    • pp.1168-1188
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    • 2018
  • Social Network Aggregators are used to maintain and manage manifold accounts over multiple online social networks. Displaying the Activity feed for each social network on a common dashboard has been the status quo of social aggregators for long, however retrieving the desired data from various social networks is a major concern. A user inputs the query desiring the specific outcome from the social networks. Since the intention of the query is solely known by user, therefore the output of the query may not be as per user's expectation unless the system considers 'user-centric' factors. Moreover, the quality of solution depends on these user-centric factors, the user inclination and the nature of the network as well. Thus, there is a need for a system that understands the user's intent serving structured objects. Further, choosing the best execution and optimal ranking functions is also a high priority concern. The current work finds motivation from the above requirements and thus proposes the design of a query processing system to retrieve information from social network that extracts user's intent from various social networks. For further improvements in the research the machine learning techniques are incorporated such as Latent Dirichlet Algorithm (LDA) and Ranking Algorithm to improve the query results and fetch the information using data mining techniques.The proposed framework uniquely contributes a user-centric query retrieval model based on natural language and it is worth mentioning that the proposed framework is efficient when compared on temporal metrics. The proposed Query Processing System to Retrieve Information from Social Network (QPSSN) will increase the discoverability of the user, helps the businesses to collaboratively execute promotions, determine new networks and people. It is an innovative approach to investigate the new aspects of social network. The proposed model offers a significant breakthrough scoring up to precision and recall respectively.

Automatic Extract User Intention from Web Search Log (웹 정보 검색 이력을 이용한 사용자 의도 자동 추출)

  • Park, Kinam;Jung, Soonyoung;Suh, Taewon;Ji, Hyesung;Lee, Taemin;Lim, Heuiseok
    • The Journal of Korean Association of Computer Education
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    • v.12 no.6
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    • pp.21-32
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    • 2009
  • This paper proposes a method to extract a user's intention automatically and implementation of intention map that support a user can appropriate search results using a user' information need accurately. It selects user intention based on searching history obtained from previous users' same queries and extracts user intentions by using clustering algorithm and user intention extraction algorithm, extracted user intentions are represented in an intention map base on a theory of knowledge representation. For the efficiency analysis of intention map, we extracted user intentions using 2,600 search history data which provided by a current domestic commercial search engine. The experimental results using the information intention map search when using general search engines represent more than satisfaction was statistically significant.

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A Study on Integrated ID Authentication Protocol for Web User (웹 사용자를 위한 통합 ID 인증 프로토콜에 관한 연구)

  • Shin, Seung-Soo;Han, Kun-Hee
    • Journal of Digital Convergence
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    • v.13 no.7
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    • pp.197-205
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    • 2015
  • Existing Web authentication method utilizes the resident registration number by credit rating agencies separating i-PIN authentication method which has been improved authentication using resident registration number via the real name confirmation database. By improving the existing authentication method, and it provides the available integrated ID authentication on Web. In order to enhance safety, the proposed authentication method by encrypting the user of the verification value, and stores the unique identifier in the database of the certificate authority. Then, the password required to log in to the Web is for receiving a disposable random from the certificate authority, the user does not need to remember a separate password and receives the random number by using the smart phone. It does not save the user's personal information in the database, and it is easy to management of personal information. Only the integration ID needs to be remembered with random number on every time. It doesn't need to use various IDs and passwords if you use this proposed authentication methods.

A study on the adaptation of User Participating Design Process with DQIfS in U.K. - In the Remodelling Project for Noryangjin Elementary School - (영국의 DQIfS를 포함한 사용자참여설계과정(UPDP)의 적용연구 - 노량진 초등학교 개축 프로젝트를 중심으로 -)

  • Koh, In-Lyong;Kang, Tae-Woong
    • Journal of the Korean Institute of Educational Facilities
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    • v.21 no.1
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    • pp.43-53
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    • 2014
  • In order to communicate each other we need both a system and contexts. Generally a system is called language and contexts are a common sense with a culture. If there is an absence of one of them it is impossible to understand each other. The concept of UPDP(User participating Design Process) is very similar to a communication. There must need both a system(formal tools) and a process to make consensus. Even though we already have two systems(KEBDI and PDAT) being developed by government affiliated research institutes these have not intimately related to a process to make consensus so far. In this respect the UPDP with using DQIfS of U.K. for a remodelling of Noryangjin elementary school(2013) is the most valuable because it is the first trying to communicate between laymen and professionals by menas both of a qualified system and of facilitations which have been developed from Namhansan UPDP(2001) in korea. The paper shows the process of UPDP including how to organise the members, detailed facilitation methods and the result of DQIfS analysis in U.K. Above all for the successful result the most important thing is the intimate relationship between the tool and facilitations at the beginning and user's will to build up.

A Study on the fire safety guide for notifying how to cope with the fire in the subway. - Focus on TOKYO BOUSAI safety guide in Japan - (지하철 화재 안전 가이드 방안 연구 - 일본의 도쿄방재 안전 가이드를 중심으로 -)

  • Park, Mi-Seon;Kim, Seung-In
    • Journal of Communication Design
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    • v.57
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    • pp.398-407
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    • 2016
  • This thesis is about how to let people be aware of the importance to raise awareness of the safety by offering User-center guide line instead of staff-center guide line. That's why it is important to make clear and be aware of how to prevent and how to cope with accident because it can lead to casualties which might be a tragic. For all that the guide for the fire accident is posted on the web site of each metro administration without any standard of information or coherence. Therefore it is urgent to make and provide new User-center guideline and to make it better we need to keep the following principles. First of all, the principles of Universal design should be applied to all the User-center guide line for fire accident at the subway station based on the comprehension of public design. Secondly, every metro administration need more communication to organize one coherence in designing instead of unilateral advertisement. Lastly, campaigns and training should be expanded in everyday life, so the citizen can raise awareness of the accident by themselves.

Analysis of Factors Affecting User Satisfaction with Mobility as a Service : A Case Study of Daegu Metropolitan City (통합 모빌리티 서비스 이용만족도에 미치는 영향요인 분석 : 대구광역시를 대상으로)

  • Jae Hoon Jeong;Oh Hoon Kwon
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.22 no.2
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    • pp.117-132
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    • 2023
  • Mobility as a Service(MaaS) is an integrated mobility service that enables flexible reservation and payments for various transportation services on one platform, including existing public transportation. To popularize MaaS, users need to be satisfied with the service, and the factors that lower satisfaction need to be improved. In this study, the structural equation model was used to identify the influence of factors on the overall satisfaction level. Improvement plans to increase user satisfaction were derived based on importance-satisfaction analysis and the decision tree model. The analysis revealed the level of connectivity in MaaS apps to be a significant factor that needs to be improved for a higher user satisfaction level of MaaS

A Study on the Amendment of the Mobile Application Accessibility Guideline based on User Evaluation (사용자 평가를 통한 모바일 애플리케이션 접근성 지침의 개정 방향)

  • Moon, Hyun Ju;Kim, Su Kil
    • 재활복지
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    • v.18 no.2
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    • pp.181-205
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    • 2014
  • Ministry of Science, ICT and Future Planning established the mobile application accessibility guideline on 2011 to help people with disabilities to use mobile applications, and has intimated it for governmental and public institutions to utilize. This paper presents an analysis of relationship between success criteria in the current mobile application accessibility guideline and the issues raised by users based on user evaluation performed on 5 mobile applications. Analysis results show that the current mobile application accessibility guideline doesn't apply accessibility requirements thoroughly because some mobile applications could not be accessed by users although they are fulfilling the guideline. To fully provide mobile application accessibility, success criteria such as keyboard accessibility, control size, label and time limit that are raised from the result of user evaluation need to be added to the current guideline. And the guideline need to be amended with modification or elimination of some success criteria.

User-based Relevance and Irrelevance Criteria during the Task Pursuing of Middle School Students (중학생 학습과제 수행을 위한 정보탐색과정에서 적합성 및 비적합성에 관한 연구 - 에듀넷 사이트를 중심으로 -)

  • Kim, Yang-Woo;Park, Sung Jae
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.55-70
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    • 2014
  • Although a significant number of studies have been conducted in user-based relevance criteria, a need for further research still remains. The rational is associated with the following inadequacies: (1) research on young user groups, (2) research on the Web environment with multimedia resources, (3) research on the irrelevance criteria and implications to improve related systems and services. Accordingly, this study identified user - based relevance and irrelevance criteria, examining 40 middle school third grader students who use KERIS Edunet site. The results identified 16 relevance criteria and 8 irrelevance criteria. Major implications related to information system and service improvements.

Debug Port Protection Mechanism for Secure Embedded Devices

  • Park, Keun-Young;Yoo, Sang-Guun;Kim, Ju-Ho
    • JSTS:Journal of Semiconductor Technology and Science
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    • v.12 no.2
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    • pp.240-253
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    • 2012
  • In this paper we propose a protection mechanism for the debug port. While debug ports are useful tools for embedded device development and maintenance, they can also become potential attack tools for device hacking in case their usage is permitted to hackers with malicious intentions. The proposed approach prevents illicit use of debug ports by controlling access through user authentication, where the device generates and issues authentication token only to the server-authenticated users. An authentication token includes user access information which represents the user's permitted level of access and the maximum number of authentications allowed using the token. The device authenticates the user with the token and grants limited access based on the user's access level. The proposed approach improves the degree of overall security by removing the need to expose the device's secret key. Availability is also enhanced by not requiring server connection after the initial token generation and further by supporting flexible token transfer among predefined device groups. Low implementation cost is another benefit of the proposed approach, enabling it to be adopted to a wide range of environments in demand of debug port protection.