• 한국디자인학회:학술대회논문집
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• 한국디자인학회 2001년도 Bulletin of The 5th Asian Design Conference International Symposium on Design Science
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• pp.41.1-41
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• 2001

• 대한안전경영과학회지
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• 제2권3호
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• pp.37-46
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• 2000

A company needs low cost and high efficient S/W tools to improve the white color productivity in daily operation, These needs may be satisfied by end-user knowledge management system to be suggested in this paper. We suggest that the end-user knowledge management is not made by specialized developer but directly made by end-users of some related managers using company-wide DB and department DB. We expect that this end-user knowledge management system will increase the efficiency of end-user daily operation and minimize the total life cycle cost of end-user computing system in industry. The suggested end-user knowledge management system has been tested in some companies through the training course.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제17권11호
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• pp.2903-2923
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• 2023

Knowledge recommendation is a type of recommendation system that recommends knowledge content to users in order to satisfy their needs. Although using graph neural networks to extract data features is an effective method for solving the recommendation problem, there is information loss when modeling real-world problems because an edge in a graph structure can only be associated with two nodes. Because one super-edge in the hypergraph structure can be connected with several nodes and the effectiveness of knowledge graph for knowledge expression, a dual-channel hypergraph convolutional neural network model (DCHC) based on hypergraph structure and knowledge graph is proposed. The model divides user data and knowledge data into user subhypergraph and knowledge subhypergraph, respectively, and extracts user data features by dual-channel hypergraph convolution and knowledge data features by combining with knowledge graph technology, and finally generates recommendation results based on the obtained user embedding and knowledge embedding. The performance of DCHC model is higher than the comparative model under AUC and F1 evaluation indicators, comparative experiments with the baseline also demonstrate the validity of DCHC model.

• 한국도서관정보학회지
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• 제18권
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• pp.245-268
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• 1991

Some conclusions derived from the study are as follows : 1) Most conventional information retrieval systems require users do precisely that specify the information they require, but user's information needs are not always precise. 2) Information need arise from when users are in an anomalous stats of knowledge about some problem, so user's information needs are not always precise. 3) Information retrieval systems must assist to users make themselves correct, complement, and specify their information need. When information need arise, systems should understand the state of knowledge and will be design to present and specify their ill-defined potential information need. 4) Existing information retrieval techniques need a tool to complement current its disadvantages and to enhance retrieval efficiency. Browsing searching will be a role such as a tool. 5) Browsing searching can understand user's state of knowledge and assist to specify not only pre-searching information need but also changed information need during searching progress.

• 한국도서관정보학회지
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• 제28권
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• pp.447-475
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• 1998

We are seeing a shift of the focus of information service from system-centered(data-centered or intermediary-centered) a n.0, pproach to user-centered a n.0, pproach. Sense-making theory is one of the user- centered a n.0, pproaches. This study focused on user-centered information service paradigm concepts of Dervin's sense-making theory and interpreting sense-making theory in the practical context of library services. The sense-making theory is basically a cognitive a n.0, pproach to information-seeking, in that it recognizes information as something that involves internal cognitive processes. The user of information becomes the focus in this sense-making model. The sense-making theory sees information as subjective, situational, and cognitive. It focuses on understanding information within specific contexts and on understanding how information needs develop and how they are satisfied. It regards the user not as a passive receive of external information but as the center in a active, ongoing process of change. It related to the information needs of users. Dervin's method for studying information needs employs the 'situation-gap-use' metaphor. All information needs stem from a discontinuity or 'gap! in one's knowledge. Dervin believes that information needs can be addressed by understanding the process that each individual goes through in experiencing a gap, in trying to resolve it, and in gaining something (especially new knowledge) from the experience. Sense-making is a process; 'sense' is the product of this process. Sense includes 'knowledge'. However, it includes a host of other subjective factors that reflect an individual's interpretations of a situation including intuitions, opinions, hunches, effective responses, evaluations, questions, etc. For several reasons, however, difficulties are encountered if one attempts a more substantial assessment of the theory. First, it has not yet crystallized into a well-defined theory. Secondly, though the theory has aroused general interest, e.g. within LIS, detailed discussion of its strong and weak points is still lacking. A third source of difficulty is that the basic assumptions of the theory have been explicated metaphorically. If sense-making theory is to be really useful, it needs to be interpreted for library settings. But we have found no attempt to construct an information service based on the theory. Because the research tradition is still relatively young, there are many unanswered questions connected, e.g. with the design of information systems. In any case, e.g. intermediary access systems would be more efficient and effective it their planning could be founded on the user-centered a n.0, pproach.

• 한국도서관정보학회지
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• 제11권
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• pp.19-43
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• 1984

There are two broad classes of user studies, in terms of their purposes or a n.0, pplications. One class might be termed basic studies, in which the purpose is to create or obtain knowledge regarding information needs and uses with no particular a n.0, pplication. The second type of study might be termed a n.0, pplied. The aim of second type is preparing standards to evaluate and improve existing information systems or to design new systems. The trends of user study tend toward basic research from a n.0, pplied ones. Furthermore, not only the broad-based studies change with special setting up and subdivided studies, but also the scopes of user study vary social scientist, human scientist, and even common users from limited natural scientists and technologists earlier. The aims of this paper is to summarize continuously pointed problems of user studies and to survey the state of the arts by reviewing the trends of user studies. The major problems of user studies are terminology, conceptualization, and methodology. These terms are essential to this study, and very important to decide the research fields and to select a method of survey, respectively. And in order to predict the user needs, studies of 'information needs' are inevitable instead those of 'information demands' which principally studied till nowadays. On the other hand, to reduce the problems of user studies, it is needed more qualitative studies ever than before and cooperation with other areas, for example, behavioral 'science, psychology, communication science and so forth.

• 한국인터넷방송통신학회논문지
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• 제8권5호
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• pp.121-127
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• 2008

주거환경에서의 사용자 요구사항은 매우 다양하고 복잡한 연계관계를 갖고 있다. 근 미래의 u-Home시스템은 기존 사용자들의 요구 수용뿐만 아니라 U-home관련 신기술의 요구사항도 접목해야 한다. 본 연구에서는 이러한 사용자의 요구사항을 보다 효율적으로 시스템에 반영하기위해 사용자의 행위 데이터를 기반으로 요구유형을 분류하고 시스템 개발에 활용할 수 있도록 사용자 행위분석모형UBAF(User Behavior Analysis Framework)을 제안 하고자한다. UBAF는 SE에서의 시스템 모델링 방법과 HCI 관점의 사용자 모델링 방법을 접목한 개발 프레임워크이다. 이를 통해 u-Home에서 정형화된 방법으로 사용자들의 핵심행위를 시스템 개발에 적용할 수 있었다. 적용사례로 u-Home의 실내 온도 조절 시나리오를 분석하여 시스템 모델링과 사용자 행위를 지식화 하였다.

• 한국인터넷방송통신학회논문지
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• 제24권4호
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• pp.189-194
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• 2024

고객의 니즈를 파악하고 그에 맞게 제품과 서비스를 개선하는 것은 현대 비즈니스에서 생존과 성장을 위한 필수 과제이다. 이는 고객 만족도의 증대와 제품의 경쟁력 확보에 직결되는 문제이기에 이를 성공적으로 이행하는 것이 중요하다. 그러나 사용자 리뷰는 비정형 데이터의 특성을 갖고 있기에 리뷰 분석에 다양한 단계의 처리가 요구되며, 리뷰를 분석하고 알맞은 솔루션을 적용하기 위해서는 전문적인 지식과 기술이 필요하다는 등의 문제로 인해 소상공인들은 고객의 니즈를 빠르게 수용하고 반영하는 것이 어려운 상황에 처해있다. 따라서 본 논문은 ChatGPT를 활용하여 사용자 리뷰에서 중요 단어 및 새로운 단어를 파악하고 새로운 고객의 니즈를 도출하는 방법을 제안한다.

• 근관절건강학회지
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• 제26권3호
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• pp.223-231
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• 2019

Purpose: This study aimed to design user interfaces of a mobile application for managing pressure injury patients in a long-term care hospital based on the user's needs. Methods: To reflect users' needs in the mobile application, the user interfaces in this study were designed in five steps: brainstorming and mind mapping, persona and scenario, needs list and priority, a draft version of flow chart and user interfaces and expert review. These steps were conducted with a step nurse at a long-term care hospital, a professor who majored in nursing informatics, a professor who had lots of research experiences about pressure injury and a wound ostomy continence nurse. Results: Two personas, scenarios and needs' lists were derived. Listed Needs included the followings; Accurate staging of pressure injury; Appropriate management by staging; Acquisition of professional knowledge about pressure injury; Acquisition of easy pressure injury information through text, picture and video; and Sharing pressure injury information in unit. The structure, menus and features of the pressure injury mobile application were visualized with user flow based on two personas' scenarios and needs' lists. Conclusion: Our study suggests and visualizes the key features of the 'Pressure Injury Guide', a pressure injury management mobile application for nurses in a long-term care hospital, which can be utilized by nurses, application developers, and related researchers.

• 대한한의정보학회지
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• 제15권1호
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• pp.1-10
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• 2009

In these days everyone search the information easily with the Internet as the rapid distribution and active usage of the Internet. The search engines were developed specially to accuracy of information retrieval. User search the information more quickly and variously with them. The search portal system will be embossed with representation and basic services. The Internet user needs the result of text, image and video, knowledge search. The keyword based search is used generally for getting result of the information retrieval and another method is category based search. This paper investigates the classification of knowledge search structure for oriental medicine in market leader of search portal system by ranking web site. As a result, each classification system is unified and there is a possibility of getting up a many confusion to the user who approaches with classification systematic search method. This treatise proposed the improved oriental medicine classification system of internet information retrieval in knowledge search area. if the service provider amends about the classification system, there will be able to guarantee the compatibility of data. Also the proper access path of the knowledge which seeks is secured to user.