• Title/Summary/Keyword: User Feedback Evaluation

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Development of a System for UX Analysis of Financial Mobile App Review Data and Its Verification (금융 모바일 앱 리뷰 데이터의 UX 분석을 위한 시스템 개발 및 검증)

  • Jiye Hyeon;Yeongmin Son;Jae Wan Park
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.755-761
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    • 2023
  • As digital transformation accelerates, the proportion of non-face-to-face services in financial services is also increasing. Recently, user experience has emerged to secure competitiveness in mobile services, and analysis techniques to improve user experience have emerged. User review data, one of the data used for quantitative evaluation, contains a lot of unnecessary information, which is time-consuming to derive improvement directions. Therefore, this study aims to develop a UX analysis system based on the hierarchy of UX needs by using a cosine similarity algorithm and analyze user review data of Kookmin Bank, Woori Bank, Kakao Bank, and Toss for verification. This study proved that the developed UX analysis system is a system that can effectively analyze UX through the analysis of user review data. The system of this study is expected to be easily used to identify improvement plans for the hierarchy of UX needs in an agile organization that needs to quickly reflect customer feedback.

Development of a computer program for the evaluation of quality of nursing care (환자간호의 질평가를 위한 전산 프로그램 개발;위장관계 수술 환자간호를 중심으로)

  • Lee, Byung-Sook;Park, Jung-Ho;Cho, Hyun
    • Journal of Korean Academy of Nursing Administration
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    • v.5 no.1
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    • pp.181-195
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    • 1999
  • This study was done to develope a computer program for the evaluation of quality of nurisng care. Because the professional nursing care should be evaluated consistantly, computer program for the measurement of quality of nursing care is necessary for the effective and efficient management of nursing quality. In this study, a computer program for gastrointestinal surgery patients was developed as a module. Visual basic 4.0 was used as a basic program for the development of this program, and Access 7.0 was used for the data base construction of the program. The systems of evaluation criteria were hierarchical. and the titles of the hierarchical criteria were evaluation area-evaluation item-indicator. Each evaluation area contained several items and each evaluation item contained several indicators. The numbers of the evaluation criteria for gastrointestinal surgery patients were 7 evaluation areas, 32 evaluation items. and 71 indicators. Content validity of the evaluation criteria(in this case, 32 evaluation items) was .95. Scoring could be possible with the evaluation items. For the scoring types of this program were two. norm-referenced type(option 1) and criterion-referenced type(option 2), the user can choose the type according to the purpose of the evaluation. With this computer program. accurate and consistant evaluation of the quality of nursing care could be expected. Also. by the rapid feedback to nursing care practice. quality of nursing practice could be improved rapidly. and the systems of the evaluation criteria developed in this study could be used for the development of other moduls for various kinds of patient groups. Because this computer program was developed only for the purpose of research, it is necessary to be refined commercially to be used in real nursing situation.

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User Needs for Haptic Communication of VR Fashion Product Shopping

  • Kim, Jongsun;Ha, Jisoo
    • The Korean Fashion and Textile Research Journal
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    • v.21 no.4
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    • pp.401-411
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    • 2019
  • Non-contact judgment and evaluation for products are increasingly needed along with a rapid environmental change in fashion that sows urgency in the need to implement services that allows users to judge and experience a tactile sense in a fashion product without actual contact. Technological development is required to provide users with syn-aesthetic experiences that integrate the visual, tactile and the auditory. There is also a need to conduct research to increase immersion that provides users with ICT-related experiences communicated through fashion images. The study analyzed demands for haptic communication technology by Korean users in immersive VR fashion product shopping. Accordingly, it defined haptic communication through literature research, investigated immersion in the VR environment and conducted in-depth interviews for haptic communication applicable to VR shopping. Findings show that hedonic reactions by fantasy, emotion and fun function are an important motive in selecting VR shopping. VR fashion product shopping steps were divided into 4: move to store, search in store, search of product and purchase based on offline store shopping experience. It defined the haptic communication by steps and analyzed the types of the haptic feedback to be implemented. The study results provide basic data for developing haptic communication technology that can enhance e a sense of the presence and immersion experiences that can help lay a groundwork for pilot studies on the convergence of the virtual and the real.

Experimental Study on Interaction Inducement to Trigger Active User Engagement in Situated Public Display Environments (공공 디스플레이 환경에서 사용자의 적극적 상호작용을 촉발하는 인터랙션 유도에 관한 실험적 연구)

  • Joong Ho Lee
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.6
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    • pp.765-770
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    • 2024
  • Successful deployment of a situated public display relies on its ability to engage many users steadily and for a considerable length of time. Despite an abundance of valuable findings from previous studies, questions remain as to the keys to such success. In this work, to evaluate its ability to actively entice users to participate in an interactive public display, we compared 3 types of touch-based interaction modes on a multi-touch based public display, the Wall of Quiz, each mode providing, respectively, (1) a funny video clip, (2) a quiz game, (3) a quiz with an encouraging message for 10 consecutive correct answers. We videotaped user behavior in the wild, having developed the Mensecond as an evaluation index, and found that mode (3) resulted in a significantly higher Mensecond rate. This result implies that the provision of motivation leads to in-depth engagement in display content, which may in turn result in successful delivery of such information as ads, notices, campaigns, and so on.

Development of the Balance Chair for Improving Postural Control Ability & Pelvic Correction (골반교정 및 자세균형능력 증진을 위한 균형의자 개발)

  • Oh, Seung-Yong;Shin, Sun-Hye;Kang, Seung-Rok;Hong, Chul-Un;Kwon, Tae-Kyu
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.11 no.3
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    • pp.271-277
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    • 2017
  • The purpose of this study was to develop a balance chair for improving pelvic correction and postural balance through postural balance training using tactile feedback by a vibration motor provided in real time according to the user's attitude. We built a body frame using mono cast(MC) Nylon, Touch thin film transistor(TFT) for user interface, a main control module using Arduino, a 9-axis acceleration sensor for user's posture determination, and a vibration module for tactile feedback. The prototype of the Balance Chair which surrounds the outside was made with cushion for sitting conformability. In order to verify the effectiveness of the postural balance training system using the built prototype, the muscle activity (% MVIC) of the left and right iliocostalis lumborum those are the main muscles of the spinal movement was measured with ten female subjects. And the balance ability before and after training was measured using Spine Balance 3D, a posture balance ability evaluation device. The muscular activities of the left and right iliocostalis lumborum showed the balance activation according to vibration feedback during exercise protocol and postural balance improved after balance exercise training using balance chair. This study could be apply to use the fundamental research for developing the various postural balance product.

Algorithm for Functional and Declarative Language in Parallel Machine (Parallel Machine에 있어서의 Functional, Declarative 언어의 Algorithm)

  • Kim, Jin-Su
    • The Journal of Natural Sciences
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    • v.5 no.2
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    • pp.39-43
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    • 1992
  • Detection of parallelism by a compiler is very desirable from a user's point of view. However, even the most sophisticated techniques to detect parallelism trip on trivial impediments, such as conditionals, function calls, and input/output statements, fail to detect most of the parallelism present in a program. Some parallelizing compilers provide feedback to the user when they have difficulty in deciding about parallel execution. Under these circumstances, a programmer has to restructure the source code to aid the detection of parallelism. But, functional and declarative languages can be said to offer many advantages in this context. Functional programs are easier to reason about because their output is determinate, that is, independent of the order of evaluation. However, functional languages traditionally have lacked good facilities for manipulating arrays and matrices. In this paper, a declarative language called Id has been proposed as a solution to some of these problems.

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Development and Formative Evaluation of Web-based Contents for Engineering Mathematics Based on a Computer Algebra System (컴퓨터 대수 시스템 기반의 이공계 수학용 웹 콘텐츠 개발과 형성 평가)

  • Jun, Young-Cook;Kim, Jin-Young;Kwon, Sun-Kweol;Heo, Hee-Ok
    • Journal of the Korean School Mathematics Society
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    • v.10 no.1
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    • pp.27-43
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    • 2007
  • The aim of this paper is to develop a web-based learning system in order to motivate college students in the area of science and engineering to study college calculus. We designed and developed web-based contents, named MathBooster, using Mathematica, webMathematica and phpMath taking advantages of rapid computation and symbolic computation. The features of MathBooster consists of four parts: graphical representation of calculus concepts, textual illustrations of conceptual understanding, example-based step-by-step learning with phpMath, and quizzes with diagnostic feedback. After the MathBooster was practiced with engineering students, the formative evaluation was conducted with survey items composed in four categories: user responses, screen layout, practicing examples and diagnostic feedback in solving quizzes. The overall level of user satisfaction was statistically measured using SPSS. Those results indicate which parts of MathBooster are needed for future enhancement.

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Overview of Human Adaptive Mechatronics and Assist-control to Enhance Human's Proficiency

  • Suzuki, Satoshi;Furuta, Katsuhisa;Harashima, Fumio
    • 제어로봇시스템학회:학술대회논문집
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    • 2005.06a
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    • pp.1759-1764
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    • 2005
  • Human Adaptive Mechatronics(HAM) is a new concept which was proposed in our university's research project sponsored by Japanese Ministry of Education, Sports, Culture, Science and Technology(MEXT), and is defined as "intelligent mechanical systems that adapt themselves to the user's skill under various environments, assist to improve the user's skill, and assist the human-machine system to achieve best performance". In this paper, the concept and key-items of HAM are mentioned. And the control strategy to realize a HAM human-machine system is explained in the case of physical-interface system, i.e. haptic system. The proposed assist-control of a force-feedback type haptic system includes online estimation of a operator's control characteristics, and a `force assist' function implemented as a change in the support ratio according to the identified skill level. We developed a HAM-haptic device test system, executed evaluation experiments with this apparatus, and analyzed the measured data. It was confirmed that the operator's skill could be estimated and that operator's performance was enhanced by the assist-control.

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Usability Testing of a Prototype Personal Digital Assistant (PDA)-based Decision Support System for the Management of Obesity

  • Lee, Nam-Ju;Bakken, Suzanne
    • Perspectives in Nursing Science
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    • v.5 no.1
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    • pp.17-31
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    • 2008
  • Purpose: The purpose of this study was to evaluate the usability of a prototype personal digital assistant (PDA)-based decision support system for the management of obesity through usability testing with end-users (Advanced Practice Nurses [APNs]) prior to its implementation in clinical settings. Methods: This descriptive study used observational and think aloud techniques to address the research question: what usability problems are perceived by end-users? Five APNs were provided with the scenarios and the list of tasks to evaluate the application. Their verbalizations were recorded through Morae usabil ity software. Data analysis was based on the data captured through Morae, transcriptions, notes, and the end-user survey. Results: End-users completed all the required tasks without encountering a severe usability problem, and agreed that the system was easy to use. clear, concise, and useful. Usability issues that were unrecognized by the developer or usability experts were identified by APNs. The usability problems were categorized according to positive characteristics, negative characteristics, and recommendations. The usability issues were discussed with the project team members, and solutions were suggested to improve the user interface of the PDA-based decision support system before the final implementation. Conclusions: This approach had an important impact on making the system easier to use and more useful from the perspective of design and content. The results of this evaluation provided iterative feedback regarding the design and implementation of the PDA-based decision support system for the management of obesity.

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A Study on Usability Evaluation for Improving Quality of University Digital Library Website in Korea (전자도서관 웹사이트의 품질향상을 위한 사용성 평가에 관한 연구)

  • Lee, Eung-Bong;Ryu, Bum-Jong;Kim, Woo-Sung;Kim, Suk-Dong
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.1
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    • pp.41-60
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    • 2002
  • This study aims to evaluate the usability for improving quality of Hoseo university digital library website. Compatibility of web browser and loading speed are analyzed in using Doctor HTML and Web Site Garage, and seven major attributes of website. that is navigation, functionality, user control language and contents. system and user feedback, consistency, architectural and visual clarify, are analyzed and evaluated in using online questionnaire method. Finally this paper was suggested some problems and improvements of that website mentioned above, and general guidelines of website construction based on usability in university digital library in korea.