• Title/Summary/Keyword: User's satisfaction

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Potential Roles of Awareness Computing Technology for Energy Management (에너지 관리를 위한 인식 컴퓨팅의 잠재적 역할 연구)

  • Kwon, Oh-Byung
    • Journal of Intelligence and Information Systems
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    • v.17 no.2
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    • pp.23-38
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    • 2011
  • Energy management aims to financial and ecological success by optimizing the energy consuming sources such as sensors, computers and appliances. Hence, acquiring energy-related data from the sources in an automated manner is the starting point of managing energy. Recently, awareness computing has been emerging in system and cybernetics area. Awareness is the most fundamental ability for any living things to survive, and also the first step to make systems intelligent with the help of artificial intelligence. Even though the potential reciprocal benefits between energy management and awareness computing, frameworks which show how awareness computing contributes to manage energy-related strategy have been very few. Hence, this paper aims to introduce the awareness computing issues to improve energy management. In particular, we focus on satisfaction awareness computing which potentially realize the balance of energy savings and user's utility.

Health Information Monitoring System using Context Sensors based Band (상황센서 기반의 밴드를 이용한 건강정보 모니터링 시스템)

  • Chung, Kyung-Yong;Lee, Young-Ho;Ryu, Joong-Kyung
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.14-22
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    • 2011
  • It is important for the strategy of service to provide the health information in the environment that the healthcare has been changed focusing on the preventive medicine. Recently, the various applications of u-healthcare have been presented by researchers. In this paper, we proposed the health information monitoring system using the context sensors based band. By wearing the proposed hand, the health status is gathered and vital signals are transmitted to the connected UMPC. It can be easily monitored according to the user locations in real time. To provide the health index according to the temperature, the air conditioning, the illumination, the humidity, and the ultraviolet rays, we use the various XML links extracted from RSS of the Korea Meteorological Administration. The health information is analyzed in terms of factors, such as, the asthma index, the stroke index, the skin disease index, the pulmonary disease index, the pollen concentration index, and the city high temperature index. Ultimately, this paper suggests empirical application to verify the adequacy and the validity with the proposed system. Accordingly, the satisfaction and the quality of services will be improved the healthcare.

Item Filtering System Using Associative Relation Clustering Split Method (연관관계 군집 분할 방법을 이용한 아이템 필터링 시스템)

  • Cho, Dong-Ju;Park, Yang-Jae;Jung, Kyung-Yong
    • The Journal of the Korea Contents Association
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    • v.7 no.6
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    • pp.1-8
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    • 2007
  • In electronic commerce, it is important for users to recommend the proper item among large item sets with saving time and effort. Therefore, if the recommendation system can be recommended the suitable item, we will gain a good satisfaction to the user. In this paper, we proposed the associative relation clustering split method in the collaborative filtering in order to perform the accuracy and the scalability. We produce the lift between associative items using the ratings data. and then split the node group that consists of the item to improve an efficiency of the associative relation cluster. This method differs the association about the items of groups. If the association of groups is filled, the reminding items combine. To estimate the performance, the suggested method is compared with the K-means and EM in the MovieLens data set.

A Seamless Voice Call Handover Scheme for the 3G LTE System (3G LTE 시스템을 위한 끊김없는 음성 호 핸드오버 방법)

  • Kim, Kyung-Min;Jung, Hyun-Duk;Lee, Jai-Yong
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.35 no.2A
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    • pp.174-185
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    • 2010
  • A seamless handover between the 3G LTE and legacy 3G system is required for the smooth deployment of the 3G LTE system which is the next generation cellular network system. Especially on voice call handover, the service interruption time is very sensitive for user's satisfaction and therefore, a seamless voice call handover scheme is necessarily required. However, handover between the 3G LTE and the 3G CS system is hard to be achieved due to the lack of interface between two systems and the restriction of radio resource. In this paper, a new network entity called SCSE is proposed and inter-working between the 3G LTE and the 3G CS systems is enabled. Also contributed to the feature of the SCSE, the handover procedure is simplified and the service interruption time is minimized as a consequence. The evaluation result shows that the proposed SCSE scheme exclusively meets the service interruption time requirement which is smaller than 300 ms.

Evaluation of User Satisfaction for Drink Bottle (음료용기의 사용자 만족도 조사 연구 - Cap이 달린 유리 및 PET용기를 중심으로 -)

  • Kim, Sang-Sik
    • The Journal of the Korea Contents Association
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    • v.6 no.11
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    • pp.172-181
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    • 2006
  • Universal designs begins from observing things. This paper understands contradiction and irrationality about drink bottle used unintentionally in our common life. Those have not found out until now. So an example observation about problem derivation and a practice method of Universal design is presented. People of various classes, such as a child, an old person and a woman, a male, the man in the street, and a disabled person, have been using drink bottle recently. However, the design of drink bottle has become on the basis of the fine and common man, so the other people, for example, children or handicapped persons experience many situations which cannot open cap or cannot be drunk without external help. This research posed questions from the children to the elders about drink bottle by the viewpoint of universal design paying attention to such problems. In the research result, the fixed quantity and qualitative quantity about problem are commented. And the fixed quantity utilized frequency analysis and chi-square verification ($X^2$) for the questionnaire result on the basis, and the qualitative quantity pointed out result in the universal design principle through the data of a precedence research result. An alternative plan for drink bottle's design is presented through case observation of conceptual approach to method of Universal design.

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A three-step sentence searching method for implementing a chatting system (채팅 시스템 구현을 위한 3단계 문장 검색 방법)

  • Jeon, Won-Pyo;Song, Yoeng-Kil;Kim, Hark-Soo
    • Journal of Advanced Marine Engineering and Technology
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    • v.37 no.2
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    • pp.205-212
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    • 2013
  • The previous chatting systems have generally used methods based on lexical agreement between users' input sentences and target sentences in a database. However, these methods often raise well-known lexical disagreement problems. To resolve some of lexical disagreement problems, we propose a three-step sentence searching method that is sequentially applied when the previous step is failed. The first step is to compare common keyword sequences between users' inputs and target sentences in the lexical level. The second step is to compare sentence types and semantic markers between users' input and target sentences in the semantic level. The last step is to match users's inputs against predefined lexico-syntactic patterns. In the experiments, the proposed method showed better response precision and user satisfaction rate than simple keyword matching methods.

Personalized Search based on Community through Automatic Analysis of Query Patterns (질의어 패턴 자동분석을 통한 커뮤니티 기반 개인화 검색)

  • Park, Gun-Woo;Lee, Sang-Hoon
    • Journal of KIISE:Databases
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    • v.36 no.4
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    • pp.321-326
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    • 2009
  • Since the existing Web search engines don't sufficiently reflect user's search intent, it is very difficult to find out accurate information that users want to find. Therefore, a lot of researches, study for personalized search, to enhance satisfaction of Web search results by analyzing search pattern and applying it to search are in progress in these days. Web searchers can more efficiently find information and easily obtain appropriate information through the personalized search. In this paper, we propose the personalized search based on community through the analysis of web users' query patterns and interest. Consequently, when applying query frequency, interest and community to web search, we are able to the confirm that the search results which hit to the search intent of the individual are provided.

A Study on the Evaluation of Usability of Unmanned Smart Libraries (무인 스마트도서관에 대한 사용성 평가 연구)

  • Kwak, Seung-Jin;Son, Chung-Ki;Jang, Geun-yeong
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.2
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    • pp.103-123
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    • 2018
  • The purpose of this study is to evaluate the user's perception and usability of the unmanned smart library and to derive the improvements. After reviewing the literature on smart technology and smart equipment, we surveyed users who use unmanned smart library installed in Sejong City and Pohang City, and questioned the use, operation and service satisfaction of unmanned smart library. Based on the results of the analysis, we suggested ways to improve the unmanned smart library and draw users to the library. Unattended smart library users varied in age and educational background, and they were most interested in borrowing books and were satisfied with their overall use.

An Object-Oriented Design Framework for Developing Product-Service Systems (제품-서비스 시스템 개발을 위한 객체 지향 설계 프레임워크 개발)

  • Oh, Hyung Sool;Moon, Seung Ki
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.4
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    • pp.168-176
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    • 2015
  • Trends of integrating products and services lead to the emergence of Product-Service System (PSS). To implement and embody a PSS solution in new product development, a comprehensive design framework is allowed designers to facilitate the design factors of the PSS in complex business environments. A physical product, containing functionalities for services, is the role of medium between customers and a manufactures. Customers can access those metaphysical interfaces to utilize the product fully or expand its performances. The PSS is aiming to prolong its lifecycle while maintaining its expected quality. Since the quality can be represented as a measure which belongs to user's perspective, guaranteeing certain level of quality can be interpreted to sustaining customer satisfaction. The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed model is developed based on relationship products and services matching with their design factors. The products and the services are then brought together to form a PSS. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Objected-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. To demonstrate of the effectiveness of the proposed model, we use a case study involving a smart phone.

Examining the PMIS Impacts on the Project Performance, User Satisfaction and Reuse Intention among the Project based Industries (프로젝트 성과, 사용자 만족도 및 재사용의도에 미치는 PMIS의 산업별 영향 비교)

  • Park, So-Hyun;Lee, Ayeon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.276-287
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    • 2021
  • Project Management Information System (PMIS) is a special purpose information system that is created to provide useful information for project managers and participants to make effective and efficient decision making during projects. The use of PMIS is increasing in project based industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project management performance. However, it is unclear what are the difference of PMIS impacts between industries, and still need to be studied further. The purpose of this study is to compare the impact of PMIS on project management performance between industries. We assume that the effects of PMIS will be different depending on the industry types. Five hypotheses are established and tested by using statistical methods. Data were collected by using a survey questionnaire from those people who had experience of using PMIS in various project related industries such as construction, defense, manufacturing, software development and telecommunication. The survey questionnaire consists of 5 point scale items and were distributed through e-mails and google drive network. A total of 181 responses were collected, and 137 were used for analysis after excluding those responses with missing items. Statistical techniques such as factor analysis and multiple regression are used to analyze the data. Summarizing the results, it is found that the impacts of PMIS quality on the PM performance are different depending on the industry types where PMIS is used. System quality seems to be more important for improving the PM performance in construction industry while information quality seems more important for manufacturing industry. As for the ICT and R&D industries, PMIS seems to have relatively lesser impact compared to construction and manufacturing industries.