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A Study on the Evaluation of Usability of Unmanned Smart Libraries

무인 스마트도서관에 대한 사용성 평가 연구

  • Received : 2018.04.16
  • Accepted : 2018.05.05
  • Published : 2018.05.31

Abstract

The purpose of this study is to evaluate the user's perception and usability of the unmanned smart library and to derive the improvements. After reviewing the literature on smart technology and smart equipment, we surveyed users who use unmanned smart library installed in Sejong City and Pohang City, and questioned the use, operation and service satisfaction of unmanned smart library. Based on the results of the analysis, we suggested ways to improve the unmanned smart library and draw users to the library. Unattended smart library users varied in age and educational background, and they were most interested in borrowing books and were satisfied with their overall use.

본 연구의 목적은 무인 스마트도서관에 대한 이용자의 인식과 사용성을 평가하고 이에 대한 개선사항을 도출하는 것이다. 문헌조사를 통해 스마트 기술과 스마트 장비에 대해 정리한 후, 세종시와 포항시에 설치된 무인 스마트도서관을 이용하는 이용자를 대상으로 무인 스마트도서관의 이용과 운영사항, 서비스 만족도에 대해 설문조사를 실시하였다. 분석결과를 기반으로 무인 스마트도서관의 개선방안을 도출하고 이를 이용하여 이용자들을 도서관으로 끌어드릴 수 있는 방안을 고찰하였다. 무인 스마트도서관의 이용자는 연령과 학력이 다양하였고 도서 대출을 목적으로 이용하는 경우가 가장 많았으며, 전반적으로 이용에 만족하는 것으로 조사되었다.

Acknowledgement

Supported by : 충남대학교

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