• Science of Emotion and Sensibility
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• v.22 no.2
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• pp.49-58
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• 2019

In the era of the 4th Industrial Revolution, artificial intelligence (AI) has become one of the core technologies in terms of the business strategy among information technology companies. Both international and domestic major portal companies are launching AI search services. These AI search services utilize voice, images, and other unstructured data to provide different experiences from existing text-based search services. An unfamiliar experience is a factor that can hinder the usability of the service. Therefore, the usability testing of the AI search services is necessary. This study examines the usability of the AI search service on the Naver App 8.9.3 beta version by comparing it with the search services of the current Naver App and targets 30 people in their 20s and 30s, who have experience using Naver apps. The usability of Smart Lens, Smart Voice, Smart Around, and AiRS, which are the Naver App beta versions of their artificial intelligence search service, is evaluated and statistically significant usability changes are revealed. Smart Lens, Smart Voice, and Smart Around exhibited positive changes, whereas AiRS exhibited negative changes in terms of usability. This study evaluates the change in usability according to the application of the artificial intelligence search services and investigates the correlation between the evaluation factors. The obtained data are expected to be useful for the usability evaluation of services that use AI.

• Journal of Korean Physical Therapy Science
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• v.31 no.1
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• pp.16-32
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• 2024

Background: Exercise equipments and assistive devices for the disabled are being developed, but improvements for usability are still needed. The purpose of this study was to improve and utilize the developed exercise equipment and assistance devices by conducting usability test for people with spinal cord injury. Design: Cross-sectional Study. Methods: Scenarios and usability indicators were derived by conducting a preliminary usability test, 5 non-disabled men and women aged 19 or older. In the scenario, a total of 9 tasks were sequentially performed, including 2 tasks of entry and exit, 5 tasks of assistance devices and weight stack adjustment, and 2 tasks of pre exercise and exercise. The usability indicators were task success (success or fail), execution time (sec), safety, and convenience. For safety, 7 questions (Likert scale, 1~5 point) related to safety, stability and hazard were derived, and for convenience, the system usability scale (SUS score) was used (range: 0~100, 50 percentile rank is 68 point). Results: As a result of the usability test of people with spinal cord injury, there was a large variation among subjects in the task of adjusting the position of the pulley and support in the execution time (11.64~25.44 seconds), and one person failed to adjust the pulley. The safety level showed a lower score (score = 3 points) than other items in the item of entrapment or skin pressure, and in the case of SUS, the average score was 64.5 points, which was close to the acceptable level. Conclusion: Through the usability test, it was confirmed that exercise equipment for the disabled needs improvement in operability, pinching, and pressure, and that it is necessary to develop an assistive device that provides unrestrained posture information (biofeedback) to maintain correct posture during exercise.

• The Journal of Korean Association of Computer Education
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• v.11 no.1
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• pp.1-10
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• 2008

Web-based Assessment System is needed for Process-Oriented Evaluation to integrate instructions into evaluation frequently in Informatics Education, and considered usability for supporting teachers to test more conveniently. First of all, we analyzed usability of traditional Web-based Assessment System, and proposed PBA(Paper-Based Assessment) model by extracting usability features of paper-pencil assessment in off-line. The evaluation system based on the PBA model controls the whole processes of tests; before-test, under-test, after-test. Especially, the system readily can change the target class, and control access to the test page during each step. Thus we can get high credibility about the test results. Moreover, students can login to the paper easily by using their grade, class, number and name. Finally, we designed and implemented the Web-based Assessment System for Informatics education on the basis of PBA model; PAS(PBA-based Assessment System).

• Journal of the Ergonomics Society of Korea
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• v.36 no.1
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• pp.37-52
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• 2017

Objective: The present study developed a user-centered 3D virtual liver surgery planning (VLSP) system called Dr. Liver to provide preoperative information for safe and rational surgery. Background: Preoperative 3D VLSP is needed for patients' safety in liver surgery. Existing systems either do not provide functions specialized for liver surgery planning or do not provide functions for cross-check of the accuracy of analysis results. Method: Use scenarios of Dr. Liver were developed through literature review, benchmarking, and interviews with surgeons. User interfaces of Dr. Liver with various user-friendly features (e.g., context-sensitive hotkey menu and 3D view navigation box) was designed. Novel image processing algorithms (e.g., hybrid semi-automatic algorithm for liver extraction and customized region growing algorithm for vessel extraction) were developed for accurate and efficient liver surgery planning. Usability problems of a preliminary version of Dr. Liver were identified by surgeons and system developers and then design changes were made to resolve the identified usability problems. Results: A usability testing showed that the revised version of Dr. Liver achieved a high level of satisfaction ($6.1{\pm}0.8$ out of 7) and an acceptable time efficiency ($26.7{\pm}0.9 min$) in liver surgery planning. Conclusion: Involvement of usability testing in system development process from the beginning is useful to identify potential usability problems to improve for shortening system development period and cost. Application: The development and evaluation process of Dr. Liver in this study can be referred in designing a user-centered system.

• Science of Emotion and Sensibility
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• v.11 no.2
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• pp.215-226
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• 2008

The previous research suggested a self-report questionnaire-type scale to measure a user's emotions naturally expressed while using a product. Using the scale, this research measured their emotions expressed while users use cellular phones naturally for a certain time without setting tasks. The results suggest that the cellular phone of high usability lead to higher 'Satisfaction in Usability' and lower 'Uncomfortableness' than the cellular phone with usability flaws. On the other hand the cellular phone with usability flaws lead to higher 'Uncomfortableness' and lower 'Satisfaction in Usability' but higher in other representative emotions such as 'Aesthetics', 'Novelty', 'Pleasure', and 'Excellence' than the other cellular phone. It can be insufficient to define the correlation between the product usability and the user's emotions based on the results of this research: however, the correlation between these two factors will be discovered in more detail by analyzing the changes of the user's emotions according to the length of time of using cellular phone.

• Archives of design research
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• v.12 no.3
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• pp.105-114
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• 1999

As the microelectronics technology is developed, new types of smart intelligent products are being emerged. OSD user interface is one of the critical factor in this kind of product, especially brown goods and information devices, as it is responsible for imput and output function. OSD is being treated as accompaniment to hardware in spite of its importance, and therefore is developed from only simple and separate usability testing based on performance measurement. This study propose a usability evaluation method of OSD based on subjective preference to support existing usability testing. The purpose of this analysis is to make clear what is important factor and how its preference level is from the user's viewpoint. The various attributes of OSD are clarified from user's questionaire and interview, and orthogonal array is generated with specified factor levels. The prototypes are generated from rapid prototyping tool and tested in natural simulation environment. The preference data which collected in this usability testing is analyzed with conjoint analysis module. This usability evaluation is not the final stage in user interface design process but the early planned and circulated stage.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.7 no.6
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• pp.1351-1359
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• 2003

Extreme programming is the most representative methodology among agile software development methodologies which is agile in business environment which change fast. As software industry is matured, usability of software quality characteristics is emphasized gradually, but effort to obtain usability in extreme programming is insufficient. To improve usability of extreme programming, in this thesis, a software life cycle is defined by six phase as exploration, planning, iterations to release, productionizing, maintenance, and death phase. In this thesis, an extreme programming process which can improve usability is proposed by definition of 11 activities including integration testing and acceptance testing for usability testing, The proposed process is validated with four aspects. The proposed process is enhanced to support acceptance testing activity. The proposed extreme programming process is able to support CMM level 4 and quality assurance practice of CMM.

• The Journal of Korean Institute for Practical Engineering Education
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• v.3 no.1
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• pp.62-68
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• 2011

Usability heuristics("heuristics") are general principles for usability evaluation during user interface design. This method is commonly used by Human Computer Interaction(HCI) professionals; however, the most widely used set of heuristics which were originally created by Nielsen has not yet been found practical in the current state of Korean technologies. In our prior research, we found that some of Nielsen's heuristics are difficult for some evaluators to understand and insufficient to fully evaluate Korean applications, due to the broad-applicability of these heuristics and differences in cultural context. Therefore, in this study, professionals in computer science and related fields evaluated Nielsen's ten usability heuristics in order to gather logical bases for finding areas for improvement. The results of this study will help creating a new set of heuristics that will better valuate more recently developed applications.

• Journal of the Ergonomics Society of Korea
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• v.33 no.5
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• pp.407-422
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• 2014

Objective: The purpose of the study is to develop quantitative usability evaluation criteria for senior-friendly autonomous transportation robot. Background: The Republic of Korea has become the most rapidly aging society, and is anticipated to enter the post-aged society in 2026. To raise the quality of life of a senior with limited mobility and to reduce the burden of caregivers, many high-tech assistive products with information technologies are developed nowadays. The senior-friendly autonomous transportation robot is one person robot vehicle to move a senior to the destination for hospitals, nursing homes or silver town complex. With built-in navigation system and environmental monitoring censors, it automatically seeks the path to the destination and avoids collision to obstacles and pedestrians on the way. Due to the early stage of the product, few usability studies in this field have been done, mostly on general service robots to assist seniors, power wheelchairs and delivery robots. ISO and KS standards for the service robots are focused on safety. Method: Based on the reference usability index, the early draft of the usability evaluation questionnaires was developed. After small group tests and interviews, the experts modified the initial draft to the Usability Evaluation Criteria for Senior-Friendly Autonomous Transportation Robot (UEC-SFATR). Result: UEC-SFATR consisted of 4 subscales - Safety, Controllability, Efficiency and Satisfaction. All of the 4 subscales of UEC-SFATR were passed the reliability criteria by 4 groups of seniors, divided by gender and familiarity of smart-devices. Conclusion: UEC-SFATR covers wider area of user experiences of the SFATR and is a good measurement tool to help both the users and developers of the robot. Application: This study provides guide to the future product development and product competitiveness evaluation by quantifying user experiences for the SFATR.

• Journal of Korean Society of Rural Planning
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• v.11 no.2 s.27
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• pp.43-49
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• 2005

As information has been brought to public attention, information storage as well as information usability has been important. Rural information is produced in many areas and institutions. However, it is difficult to use rural information comprehensively. Since formats for management are various, it is difficult to have unified frame. In this research, a schema of database fer integrating rural data is designed to improve usability using dimensional modeling. First of all, rural data are analyzed for designing integrated rural database schema. Rural data used are 'National Agricultural Statistics' and 'Gun annual statistical report'. Analysis shows that there are three considerations; administrative district, time-dependency and classification of data. Considering these three requisite, we designed database schema using dimensional modeling. The reason of using dimensional modeling is to improve usability and effectiveness. If the database was designed using ER modeling, many tables have to be joined every searching time. Separately from integrated rural database schema, user's database schema is designed considering usability. Through user's database, users can modify data or generate new data and save these processes. These make it possible to use generated data repeatedly. We evaluate usability, contribution, and effectiveness of data manipulation on the integrated rural database. We propose an integrated rural database structure improving the accessibility and usability of rural data and information and verified the data model based on a practical example.