• Title/Summary/Keyword: Theory Reasoned Action (TRA)

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An Alternative Approach to Determinants of Hotel Patronage Intention Based on the Theory of Reasoned Action (이성적 행동이론을 이용한 호텔이용의향의 결정요인에 대한 대안적 접근)

  • Yoon, Sung-Joon
    • Journal of Global Scholars of Marketing Science
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    • v.17 no.1
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    • pp.1-21
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    • 2007
  • This study seeks to understand the effects of information search activities and brand image on the hotel patronage intention based on the theory of reasoned action. First, it investigates the influence of attitude formed about hotel on the patronage intention. Second, it seeks to develope an alternative to TRA by looking into the effects of hotel image variable on hotel-specific attitude and patronage intention and attempts to substantiate the role of brand image as a substitute to subjective norm to increase the TRA's explanatory power. The main finding of this study are as follow; First, out of the three components of cognitive evaluation of hotel (human service, physical service and information service), human and physicial services were found to have significant influence on patronage intention. Brand image was found to exert notable influence on attitude toward hotel as well as patronage intention. Remarkably, the finding that brand image positively enhanced the TRA model sheds new strategic insight as to the usefulness of brand image as an alternative to overcome the TRA's limitation stemming from subjective norm. Third, it was learned that study subjects gave more weight to external information sources such as TV, radio, newspaper, magazine, and internet than to internal sources such as individual knowledge, experience or self image.

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Application of TRA in u-health system focusing on moderating effect of health privacy information (유헬스 시스템에 대한 TRA의 적용에 관한 연구: 건강개인정보의 조절 효과를 중심으로)

  • Kim, Mincheol;Yang, Young-Bae;Ha, Tai-Hyun
    • Journal of Digital Contents Society
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    • v.17 no.6
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    • pp.537-543
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    • 2016
  • The purpose of this study is to analyze the moderating effect of health privacy information on the relationship between the factors that affect the behavioral intention of the usage of u-health system have. Therefore, as a research hypothesis in TRA (Theory of Reasoned Action), self-efficacy and perceived usefulness will have a positive effect on the behavioral intention of the u-health system, and in the path, that personal information factors have an effect on each path. This study used the PLS-SEM methodology to verify the proposed research model. As a result of the analysis, this study showed that the moderating effect of health personal information in the presented model affects to some extent by the increase of R2 explanatory power. However, it was found that it was more consistent with the role of the independent variable rather than the moderating influence on the perceived usefulness.

A Study on User & System Characteristic Factors Affecting reuses of a website (웹사이트 재사용에 영향을 미치는 사용자 및 시스템 특성에 관한 연구)

  • Lee, Woo-Won;Park, Jong-Hyuk;Hong, Yong-Ki
    • Management & Information Systems Review
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    • v.21
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    • pp.131-154
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    • 2007
  • The purpose of this study is to understand a information technology acceptance model and to test empirically using field survey. In order to achieve this purpose, first of all, I examined literature reviews about the theory of reasoned action(TRA), the theory of planned behavior(TPB), and the theories of technology acceptance model(TAM). Based on literature reviews, I proposed a technology acceptance model and empirically verified it through using field survey. As a result of, this study was designed to predict and to explain the factors of affecting reuses of a website. The data that were surveyed 193 users of internet were analyzed with SPSS 12.0 and AMOS 4.0. The major results of this study as follows : First, the perceived complexity is influenced by the skill & experience and the quality of system. Second, the quality of system affects the perceived usefulness. Third, the perceived complexity affects the perceived usefulness and the perceived playfulness. Fourth, reuses of a web site are influenced by the perceived usefulness and the perceived playfulness. Finally, the quality of system affects the perceived usefulness and the skill & experience affect the perceived playfulness.

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Offline Shopping During the COVID-19 Pandemic: Between Need and Fear

  • USMAN, Hardius;PROJO, Nucke Widowati Kusumo;CHAIRY, Chairy
    • Fourth Industrial Review
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    • v.2 no.2
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    • pp.25-37
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    • 2022
  • Purpose - The purposes of this research are: (1) Building and testing a research model that integrates Theory of Reasoned Action (TRA) with fear, perceived risk, and health protocols; (2) Examining the impact of compliance with health protocols on consumer behavior when offline shopping. Research design, data, and methodology - The data collection uses the self-administered survey method, and the questionnaire is distributed online. A total of 504 Indonesian population aged 18 years old or more participate in this research. Data are analyzed using factor analysis, multiple regression, and multiple regression with interaction. Result - This study reveals several findings: (1) Attitude and subjective norm have a significant effect on offline shopping behavior; (2) fear has a direct and indirect effect on offline shopping behavior; (3) the effect of perceived risk on the intensity of offline shopping is determined by compliance with health protocols. Conclusion - This paper discusses the direct influence of attitudes and subjective norms on behavior. This research also integrates fear, perceived risk, and health protocol factors in TRA, which may not have been done much, especially in the COVID-19 pandemic context.

Application of the Theory of Planned Behavior and the Theory of Reasoned Action to Predicting Cervix Cancer Screening Behavior (자궁암 조기검진행태 예측을 위한 계획된 행동이론과 이성적 행동이론의 적용)

  • Kim, Yong-Ik;Kim, Chang-Yup;Shin, Young-Soo;Lee, Kun-Sei
    • Journal of Preventive Medicine and Public Health
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    • v.34 no.4
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    • pp.379-388
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    • 2001
  • Background : Cervix cancer is the most common form of cancer among Korea women. in spite of proof that cervical cancer screening could reduce death rates substantially, the screening rates reported by previous Korean studies remain stubbornly very low. Behavioral studies to increase the cervix cancer screening rate are essential in order to develop the cancer screening program. Objective : To evaluate the factors which are related to the intention and behavior for cervix cancer screening using the Theory of Planned Behavior (TPB) and the Theory of Reasoned Action (TRA). Methods : The survey was conducted from July 21 st to 26th in 1998. Of 3,218 women, 303(12.2%) between 30 and 55 years old, voluntarily participated in the survey in the 3 Myeons in Choongju city. Charge-free cervix cancer screening was provided for the subjects 3 months later. Results : The R-square of both TPB and TRA to the intention (30% and 42%, respectively) was greater than the actual behavior (21% and 13%, respectively. TPB and TRA were found to provide an appropriate framework for the study of cervix cancer screening behavior. However, TRA was more powerful in explaining the intention, not only because the perceived behavioral control component exhibited lower reliability and validity than other components(altitude and subjective norm), but also because there may have been a few limitations in this study design. Consequently, the use of TRA is preferred in attempting to explain intention and actual behavior in this study. Conclusions : This study suggests that a successful intervention program should focus on changing attitudes and reducing psychologic barriers, rather than on just providing information. Physician recommendations, and the support of family members and friends are also very important factors in cervix cancer program participation. Physicians, friends, family members, and opinion leaders in rural areas, all of whom could affect the individual subjective norm, may all have the potential to play great roles as facilitators.

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Factors Affecting the Use of the Intelligent Chatbot Services (지능형 챗봇 서비스 이용에 대한 영향요인)

  • Lee, Myoung-Su;Kim, Sang-Hoon
    • Journal of Service Research and Studies
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    • v.7 no.3
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    • pp.37-55
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    • 2017
  • Recently, many business organizations have been increasingly expanding the utilization of the intelligent chatbot services for effective customer relation management. The purpose of this study is to empirically investigate the factors which affect the use of the intelligent chatbot services. Above all, the research model and the hypotheses were derived through reviewing the major relevant theories such as UX(user experience) theory(Honeycomb model), TRA(theory of reasoned action), TAM(technology acceptance model) and ETAM(extended TAM). And then, structural equation analyses using SmartPLS 3.0 for 233 valid questionnaires replies collected through the field survey was performed to test the hypotheses. Theoretically, this study can contribute to providing the conceptual framework with regard to enhancing the use of intelligent chatbot services. And practically, this study sheds new light on suggesting the guidelines to designing the UX(user experience) of the intelligent chatbot services.

Patient Compliance and Associated Factors in the Community-based Hypertension Control Program (지역단위 고혈압사업에 있어서 환자의 치료순응도와 결정요인)

  • Kim, Jee;Min, Kyung-Bok;Kwon, Soon-Ho;Han, Dal-Sun;Bae, Sang-Soo
    • Journal of Preventive Medicine and Public Health
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    • v.32 no.2
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    • pp.215-227
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    • 1999
  • Objectives: To investigate compliance of hypertension patients using modified Theory of Reasoned Action(TRA). Methods: The data were collected for 7-12 April 1997, by interviewing 190 Hypertension patients in Hwachon, Kangwon-do. The analytical techniques employed include contingency table analysis and logit analysis. Results: 15.1% of patients were unaware of the fact that he/she has hypertension and 11.2% did not know that he/she should take drug. 20.8% of patients took drug continuously, 20.1% had drug intermittently, and 53.1% had never have treatment. In the contingency table analysis, several variables were found to be significantly related to patient compliance. They included variables for attitude towards the consequences of taking drugs, normative beliefs, systolic BP at the enrollment, knowledge of how to take hypertensive drugs, variables for general health behavior and experience with having health worker's home visit. The logit analysis was performed by two steps. first step uses experience with drug treatment of hypertension as the dependent variable, and second step uses continuity of treatment. Included in the predictors that are significantly related to the former analysis are subjected norms produced by combining normative beliefs and motivation to comply, knowledge of how to take hypertensive drugs, and opinion about natural recovery of diseases. The only significant determinant of continuous treatment was knowledge of how to take hypertensive drugs. Conclusions: The results of analysis suggest the usefulness of TRA as a framework for the study of compliance of hypertensive patients. The findings have some practical implication as well. One is that efforts for enhancing compliance should be directed not only patients but also to other persons influencing patient's attitude and behavior. It also suggest that correct understanding of hypertension treatment is essential to perform the appropriate patient role.

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Attitudes, Subjective Norms, and Beliefs of Korean Nursing Students as Predictors of Intentions to care for HIV Disease Patients ; a Test of Theory of Reasoned Action (Reasoned Action Theory를 적용한 한국간호대학생들의 HIV 대상자 간호의도 예측을 위한 인식, 태도 연구)

  • Yoo, Hyera;Rn, DNSc
    • Journal of Korean Academy of Nursing
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    • v.27 no.3
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    • pp.660-672
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    • 1997
  • 본 연구는 한국의 간호학생들이 HIV-Disease 대상자를 간호하려는 의도정도와 이를 설명하고 나아가 예견할 수 있는 요인으로 학생들의 인식과 태도를 조사하였다. TRA가 본 연구의 개념틀로 사용되었다. 서울에 소재하고 있는 5개의 4년제 간호대학을 무작위로 추출하였으며 4학년 학생들 186명을 연구의 대상으로 하였다. 한국어로 번역된 Ajzen과 Fishbein(1980)의 도구를 이용한 질문지법을 연구의 방법으로 사용하였다. 다중회귀분석과 상관관계분석이 자료의 분석에 이용되었다. 한국 간호대학 학생들의 HIV-Disease대상자 간호 의도는 중립적인 것으로 조사되었다. 학생들의 의도는 학생들이 가지고 있는 HIV-Disease 대상자 간호에 관한 태도와 또한 HIV-Disease 대상자 간호로 인한 결과에 대한 인식으로 예견되었다. HIV-Disease 대상자를 간호하는 것이 학생들에게 긍정적인 결과를 줄 것이라는 인식은 학생들의 간호의도를 예견하고 있다. 그러나 TRA와는 달리 주위사람들이 자신이 HIV-Disease 대상자를 간호하는데 관한 의견은 학생들의 의도를 예견하지 못하였다. 학생들은 자신의 부모, 형제 또는 애인의 경우 자신이 HIV-Disease 대상자를 간호하지 않기를 바란다고 인식하고 있는 반면, 자신의 학교 교수, 성직자, 그리고 친구들은 HIV-Disease 대상자를 간호하는데 부정적이지는 않다고 인식하고 있다. 특히 같은 간호학을 전공하는 학교 친구들이 보여주는 HIV-Disease 대상자를 간호해야 한다는 인식은 타 학생들의 의도를 예견하는 것으로 조사되었다. 본 연구결과에 의하면 학생들의 HIV-Disease 대상자 간호 의도는 높지 않은 것으로 조사되었으며 특히 학생들의 간호의도에 학교의 교수들이 별 영향을 주고 있지 않은 것으로 나타났다. 이 결과에 의하면 HIV 질환과 HIV-Disease 대상자 간호 교육의 목표는 단순한 지식 의 습득뿐만 아니라 학생들이 보다 긍정적인 태도를 가질 수 있고, 긍정적인 결과를 인식 할 수 있도록 설정되어야 된다고 제 안하고 있다.

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The Influence of Quality and Satisfaction on the Quality Data Sharing of Mobile Telecommunication Service (이동통신서비스의 품질과 만족이 품질데이터 공유의도에 미치는 영향)

  • Shin, Sun-young;Suh, Chang-Kyo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.18 no.4
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    • pp.61-72
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    • 2018
  • The purpose of this study is to analyze the impact of quality and satisfaction of mobile telecommunication service on the quality data sharing for mobile telecommunication service. Based on the theory of reasoned action(TRA), we proposed a research model that (1) service qualities significantly influence the service satisfaction and the attitude towards information sharing, (2) the attitude towards information sharing mediates between service satisfaction and the intention of information sharing, and (3) the intention of information sharing is affected by the service satisfaction and the attitude towards information sharing. Empirical analysis of mobile service users showed that the data quality of mobile communication services had a greater impact on satisfaction than voice quality. The service satisfaction had a positive effect on attitude towards information sharing and the intention of information sharing. Also, the attitude towards information sharing had a positive impact on the intention of information sharing. Based on this empirical study, we proposed a crowdsourcing as an alternative when quality data of mobile telecommunication service should be collected to improve telecommunication policy because by using collective intelligence of the crowdsourcing the government can gather more accurate and diverse data on mobile telecommunication service.

What Makes Twitterers Retweet on Twitter? Exploring the Roles of Intrinsic/Extrinsic Motivation and Social Capital (왜 트위터러들은 리트윗하는가? 내외적 동기와 사회적 자본의 역할 탐색)

  • Lee, Sungjoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.6
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    • pp.3499-3511
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    • 2014
  • This study examined what determinants affect the intention of retweeting on Twitter from the perspectives of motivations and social psychology. The primary theoretical foundations are the theory of reasoned action (TRA), motivation theory and social capital theory. An online survey was administrated to collect the data. The data collected was analyzed using the structural equation model (SEM). The findings showed that both the attitude toward the retweeting behavior and subjective norm have significant effects on the intention to retweet. The results also showed that the attitude toward the retweeting behaviors was influenced by the individual intrinsic motivation and the norm of reciprocity. Social trust also had a significant influence on the intention to retweet. This study discusses the implications of these findings.