• Journal of Digital Convergence
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• v.19 no.12
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• pp.291-302
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• 2021

This study is to suggest conditions for mitigating techno-stress due to the adoption of the knowledge management system(KMS). Specifically, the study suggests that techno overload and techno complexity are negative factors on the intention to use KMS, and suggests that authentic leadership and feedback mitigate techno-stress. We conducted an online survey in May 2021 of employees in organizations that applied KMS, and obtained 417 samples. We performed the structural equation modeling of AMOS 22.0 for hypothesis testing and analyzed the main effect and the moderating effect. The result is as follows. First, techno overload and techno complexity reduced the intention to use the KMS. Second, authentic leadership increased the intention to use the KMS and mitigated techno overload and techno complexity. Third, feedback moderated the negative relationship between techno-stress and intention to use the KMS. The study has implications from the perspective of suggesting the strategic direction (authentic leadership and feedback) at the organizational level for mitigating techno-stress, which may be a problem when introducing and applying a KMS from the perspective of organization employees.

• The Journal of Information Systems
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• v.29 no.1
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• pp.23-50
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• 2020

Purpose As information management grows in importance around the world, organizations are investing in information security technology. However, the higher the level of information security technology in an organization, the higher the techno-stress of employees. The purpose of this study is to suggest stress factors related to information security technology that affect the reduction of employees' intention to comply with information security and to suggest ways to alleviate stress. Design/methodology/approach The research presented a model for mitigating technical stress related to information security based on technical stress theory and person-organization fit theory. 346 questionnaire data were analyzed from the members of the organization who applied the information security technology, and the research hypothesis was verified through the structural equation modeling. Findings The hypothesis test confirms that security-related techno-stress reduces the information security compliance intention of employees, organizational technical support mitigates technical stress, and person-organization fitness mitigates the negative relationship between techno-stress and compliance intention. The results of the study contribute to the organization's strategy for minimizing the reduction of the information security compliance intention of employees, and are meaningful in that the theoretical basis for mitigating techno-stress is provided in the field of information security.

• Journal of Korea Society of Digital Industry and Information Management
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• v.11 no.4
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• pp.189-202
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• 2015

This paper is focused on the investigation of the negative factors from smart-phone as internal affecting the use of smartphone and found their relationship. For the validation of this study model, 300 university students randomly selected in Seoul and Gyeongnam province. The measurement model was evaluated by using SPSS 18.0, and the evaluated result was summarized as follows. First, it was found that the techno-stress of smartphone user significantly associated with the fun and pleasure felt from using smatphone. It was assumed that a higher techno-stress negatively affects fun and pleasure from using smartphone. Second, the techno-stress of smartphone users was found to affect smartphone addiction. This means that more techno-stress users feel as they use smartphone, the more tendency to smartphone addiction. Third, flow was significantly associated with the smartphone addiction. Forth, Flow was significantly associated with satisfaction of the smartphones use. Fifth, it was indicated that when users had more flow and addiction from using smartphone, their satisfaction level was also higher.

• The Journal of the Korea institute of electronic communication sciences
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• v.16 no.5
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• pp.931-940
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• 2021

As information security(IS) is recognized as a critical success factor for organizational growth, organizations are increasing their investment in adopting and operating strict IS policies and technologies. However, when strict IS technology is adopted, IS-related techno-stress may occur in the employees who apply IS technology to their tasks. This study proposes the effect of IS-related techno-stress formed in individuals on IS policy resistance through IS strain and proves that task-technology fit mitigates the negative effect of techno-stress. Research models and hypotheses were presented through previous studies, and the secured samples were used, and structural equation modeling was applied to verify hypothesis. As a result of the study, it was confirmed that IS-related techno-stress (overload, complexity) affected IS policy resistance through IS strain (anxiety, fatigue), and that task-technology fit moderated the relationship between techno-stress and strain. This study suggests a strategic direction for improving the level of internal IS from the viewpoint of suggesting ways to mitigate the stress of employees that may occur when IS policies and technologies are adopted.

• Journal of The Korean Association of Information Education
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• v.24 no.2
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• pp.177-188
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• 2020

The purpose of this study was to examine the relationship between techno-stress perceived by elementary school teachers and related variables in a flipped learning environment. To achieve the purpose, the following research question have been established: First, what is the difference between techno-stress perceived by elementary school teachers? Second, what is the difference between techno-stress related variables perceived by elementary school teachers? Third, how do the TPACK, teacher effectiveness, and school environment support, perceived by elementary school teachers, affect technostress? 207 teachers at elementary school responded on a questionnaire to measure their perceived techno-stress, TPACK, teacher efficacy, and school environment support. Data were analyzed with using independent two-sample t-test, one-way ANOVA, and multiple regression analysis. The results were as follows: First, the elementary school teachers working on a leading school perceived higher techno-overload and techno-complexity more than those in ordinary school. Second, the elementary school teachers showed differences in the perception of TPACK, teacher efficacy, and school environment support according to the teacher's career, and leading school. Third, the elementary schools teachers perceived in TK, TCK, TPACK, educational support, and technology have a positive affect with techno-stress. The results are significant in that they provided data for reducing techno-stress of elementary school teachers in a flipped learning environment.

• The Journal of Society for e-Business Studies
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• v.26 no.3
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• pp.133-153
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• 2021

Recently, organizations are making significant technology investments to build a centralized content management system. However, high-quality technology adoption can conversely create techno-stress in the user and cause negative behavior. The purpose of this study is to suggest the negative effects and mitigation directions of enterprise content management system(ECMS) related techno-stress. In order to verify the hypothesis, this study conducted a questionnaire survey on employees of organizations that adopted content management technology and conducted structural equation modeling. As a result of the analysis, ECMS related techno overload and complexity decreased the intention of continuous use of ECMS. But, internal communication activities reduced ECMS related techno stress and task-technology fit moderated the relationship between techno-stress and intention of continuous use of ECMS. The study has implications in terms of suggesting a strategic direction to minimize the negative causes of the use of content management systems.

• Journal of the Korea Convergence Society
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• v.12 no.2
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• pp.247-258
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• 2021

Recently, organizations are demanding strict information security behavior from their employees. Strict information security policies and techniques can cause information security related stress. The purpose of this study is to present the negative effects of information security related techno stress and role stress that reduce knowledge sharing behavior and person-organization fit. The survey was conducted to people working in organizations with information security policies and system, and the research hypothesis was verified by structural equation modeling using 309 samples. As a result of the study, person-organization fit had a positive effect on knowledge sharing behavior, but role stress had a negative effect. And, techno-stress negatively affected the person-organization fit. Additionally, role ambiguity had a moderating effect between person-organization fit and knowledge sharing behavior. The implications of the study were to confirm the negative effects of information security related techno stress and role stress, and to suggest directions for minimizing negative behavior of insiders.

• Educational Technology International
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• v.21 no.1
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• pp.69-95
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• 2020

The purpose of this research is to analyze the predictive powers of the five technostress creators - techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty - in job satisfaction and teacher efficacy of primary school teachers in Korea when they incorporated mobile technology into teaching. A questionnaire was designed to measure the level of teacher's stress from technology, job satisfaction and teacher efficacy. Data were collected from 164 teachers. Multiple regression analysis was conducted to explain which area of technostress led to varying degrees of job satisfaction and teacher efficacy. The results showed that techno-complexity alone predicted both job satisfaction and teacher efficacy. The reason why techno-complexity was the only predictor is that teachers would have first needed to understand how to incorporate mobile technology into teaching, before feeling overloaded, invaded, insecure, or uncertain about it, meaning techno-complexity precedes other constructs. Therefore, the only stress factor that affected them was how to understand the complexity of mobile technology. This calls for adequate training and support from schools and governments in order for the teachers to fully incorporate technology into teaching.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.05a
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• pp.161-164
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• 2014

Todays, many public institutes and corporations are constructing smart-works centers with high tech remote task system. In spite of the strong points on the smart works system, these can cause techno-stress on users. In this point, this paper is to understand the effect of dealing activities against techno-stress on smart-works performance in smart works environments. While many studies on ICT and information system have been focusing on performance, it is considering personal factors to impede system success and performance.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.17 no.3
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• pp.215-227
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• 2022

In the digital transformation paradigm, IT employee work as a key human resource to accept new technologies and to lead their organization to be settled them efficiently. However, due to relatively short term of their job life and high turnover rate, the companies and the organizations are still experiencing problem the lack of IT manpower or turnover. In this study, it attempted to analyze the relationship between IT employee's technostress factors such as techno-overload, techno-complexity, techno-uncertainty, techno-invasion, and techno-insecurity and job burnout through stress coping. To reveal the structural relationship between main variables, the survey was conducted on 318 IT employees. An EFA, CFA, and reliability analysis were performed to confirm reliability and validity, and the structural equation model was conducted to testify research hypotheses. The main results are as follows. First, it was found that techno-uncertainty and techno-insecurity had the significant positive effect on problem focused coping(PFC). And, techno-complexity, techno-uncertainty, and techno-insecurity were found to have a significant positive effect on emotion focused coping(EFC). Second, in the relationship between stress coping and job burnout, it was found that EFC had a significant positive effect on burnout. Third, in the relationship between technostress and burnout, techno-uncertainty and techno-invasion were found to have a significant positive effect on burnout. In addition, it was found that the mediator effect of stress coping between techno-overload and techno-complexity through EFC. Therefore, these outputs are expected to suggest how to motivate IT employees who work as key role in efficient management on IT assets and strengthen competitiveness in digital transformation paradigm.