• 제목/요약/키워드: Team Satisfaction

검색결과 528건 처리시간 0.024초

육상지도자의 전문성과 팀 분위기 및 운동만족의 관계 (Relationship among Elite Sport Track and Field Coaches' Expertise, Team Atmosphere and Athletic Satisfaction)

  • 김경지;임효성
    • 디지털융복합연구
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    • 제19권11호
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    • pp.555-564
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    • 2021
  • 이 연구는 전문 스포츠 육상지도자의 전문성과 팀 분위기 및 운동만족 간의 관계를 구명하는데 목적이 있다. 이러한 연구목적을 달성하기 위해 2021년 대한육상연맹에 등록되어 있는 중학생부터 대학생까지 학생선수 221명을 연구대상으로 선정하였으며, 펜데믹 상황을 고려하여 Google 온라인 설문지를 활용하여 자료를 수집하였다. 자료처리는 통계 프로그램 SPSS 22.0을 사용하여 빈도분석, 탐색적 요인분석, 신뢰도 분석, 그리고 상관관계분석과 다중회귀분석을 실시하여 다음과 같은 결론을 도출하였다. 첫째, 육상지도자의 전문성은 팀 분위기에 정적(+)인 영향을 미치는 것으로 나타났다. 둘째, 육상지도자 전문성의 하위요인 중 선수관리만 운동만족의 하위요인인 일상생활만족에 부적(-)인 영향을 미치는 것으로 나타났다. 셋째, 육상 선수 팀 분위기의 하위요인 중 역할특성과 리더특성만 운동만족의 하위요인인 사회승인만족에 정적(+)인 영향을 미치는 것으로 나타났다.

의료기관 인증 조사위원의 만족도와 신뢰도 관련 요인 (Factors Associated with Satisfaction as Surveyor and Reliability of Surveyors in Hospital Accreditation Program)

  • 김경숙;이선희
    • 보건행정학회지
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    • 제25권3호
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    • pp.229-239
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    • 2015
  • Background: The hospital accreditation program in Korea has been conducted since 2011 in order to improve patient safety and healthcare service quality. This study was conducted to find factors associated with satisfaction as surveyor and reliability of surveyors in hospital accreditation program. Methods: This study was performed targeting 217 responded to the survey among 412 surveyors who had participated in the accreditation survey for acute care hospitals from December 2010 to February 2014. Results: The average number of survey per surveyor is 2.35. We divided surveyors into those who participated in the survey more than 3 times and less than 3 times in order to judge the professionalism of surveyors according to the number of survey participation. Those factors that have an influence on the satisfaction as surveyors include: activity period as surveyor, role in the survey team, experience of survey in other fields, experience as consultant and the useful education and proper composition of survey team (p<0.05). Those factors that have an influence on the reliability for fellow surveyors include: number of beds of hospitals they belong, experience of survey in other fields, useful education, proper composition of survey team and difficulty in leadership interview (p<0.05). Conclusion: It is important to provide useful education and proper composition of survey team to increase the satisfaction as surveyors and the reliability for fellow surveyors.

리뷰를 활용한 고객 품질 만족도 지수 개발 : TV 사례연구 (Developing the Customer Quality Satisfaction Index Using Online Reviews: Case Study of TV)

  • 신지예;김희수;이재호;전형우;안정식;황성훈
    • 품질경영학회지
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    • 제50권4호
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    • pp.863-876
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    • 2022
  • Purpose: The purpose of this study is to propose the product quality satisfaction index based on multiple linear regression using customer reviews. Methods: The proposed framework is composed of four steps. First, we collect online reviews and divide it into insight phrases. The insight phrases are classified using product attribute dictionary and sentiment analysis is conducted. Second, the importance of attributes is calculated in consideration of both regression coefficient and frequency. Third, the positive rate is calculated concerning sentiment analysis result. Therefore, the quality satisfaction index is measured by the weighted sum of importance and positive rate in the last step. Results: We conduct a case study using 2-years(2020, 2021) of Samsung TV reviews to confirm the effectiveness of the proposed methodology. As a result, we found that Picture quality is the most crucial attribute in TV evaluation. The importance of Gaming and content has grown up as the positive rate has also increased. Therefore, the overall satisfaction of TV has increased in 2021 compared to 2020. Conclusion: The result of this study shows that the proposed index reveals the customer's mind efficiently and can be explained by the importance and positive rate of each attribute. By using the proposed index, companies are able to improve and the priority of improvement can be determined.

숲해설가의 직무만족도와 관련변인에 따른 차이 분석 (A Study on Job Satisfaction and Its Related Variables of Forest Interpreters)

  • 손지원;하시연
    • 한국산림과학회지
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    • 제103권2호
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    • pp.270-277
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    • 2014
  • 본 연구는 숲해설가의 직무만족 향상과 효율적인 조직운영을 위한 기초자료제공을 목적으로 숲해설가의 직무만족도와 관련변인에 따른 직무만족도 차이를 분석하였다. 첫째, 전체직무만족도는 평균 3.41점(5점 만점)으로 직무자체에 대한 만족도는 중위수보다 높은 것으로 나타났으나 복리후생에 관한 만족도는 상대적으로 낮은 것으로 조사되었다. 둘째, 직무만족도 요인분석결과 조직분위기, 보상수준, 직무갈등, 근무여건 네 개의 요인으로 분류되었고 조직분위기와 근무여건 요인에 대한 만족도는 높고 보상수준의 만족도는 낮은 것으로 나타났다. 셋째, 전체직무만족도는 소속기관, 활동현장, 근무경력에 따라 차이가 있는 것으로 나타났고, 직무만족도 하위요인의 경우 조직분위기는 근무경력과 소속기관에 따라 차이가 있었고 보상수준은 소속기관, 근무여건은 소속기관과 활동현장에 따라 유의한 차이가 있었다.

시뮬레이션 통합 실습을 경험한 간호대학생의 셀프리더십, 의사소통 및 팀효능감 (Self-leadership, Communication, and Team Efficacy of Nursing Students Participated in Integrated Simulation Training)

  • 지은선;박수진;손미선
    • 동서간호학연구지
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    • 제25권1호
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    • pp.1-8
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    • 2019
  • Purpose: The purpose of the study was to investigate the relationships among self-leadership, communication and team efficacy of nursing students participating in integrated simulation training courses. Methods: Participants were 124 nursing students from the two different schools. Data were collected from December 2018 through January of 2019 and analyzed using t-test, ANOVA and Pearson's correlation coefficients. Results: Self-leadership, communication and team efficacy were significantly different according to satisfaction of major, satisfaction of simulation course and satisfaction of leadership. Also significant correlations were found among self-leadership, communication and team efficacy. Conclusion: The findings of this study indicate that education programs based on simulation courses should be developed to promote self-leadership, communication and team efficacy of nursing students. A diverse simulation curriculum to improve the practical skills of nursing students needs to be developed.

팀구성원 특성과 팀과정이 팀효과성에 미치는 영향에 관한 연구 (The Effect of Team Member Characteristics and Team Process on Team Effectiveness)

  • 이욱기
    • 대한안전경영과학회지
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    • 제6권1호
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    • pp.269-281
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    • 2004
  • This study aims to examine the effects of team member characteristics(change reception, work understand) and team process(potency, social support, workload sharing, communication and cooperation within the team) to team effectiveness(job commitment, job satisfaction and productivity), As the result, both team member characteristics and team process have positive relations with team effectiveness.

대학도서관 팀제 운영방식이 팀 효과성에 미치는 영향 (An Empirical Study on the Impacts of the Team-Based Organization Characteristics on Team Effectiveness in the University Library)

  • 윤혜영
    • 한국도서관정보학회지
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    • 제35권4호
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    • pp.23-40
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    • 2004
  • 본 연구는 팀제를 실시하고 있는 전국의 대학도서관을 대상으로 팀제의 운영방식(도입과정, 팀원의 재량권, 팀장의 리더십, 팀의 자유로운 의사소통, 도서관장의 의지)이 팀 효과성(환경적응성, 직무만족, 팀 분위기, 비용절감)에 미치는 영향을 실증적으로 분석한 것이다. 분석을 위한 데이터는 대학도서관의 직원으로부터 회수된 설문지를 기초로 하였다. 연구결과 팀제의 운영방식 중 도입과정과 도서관장의 의지는 팀의 효과성 가운데 환경적응성, 직무만족, 비용절감에 모두 영향을 미치는 것으로 나타났고, 의사소통은 직무만족과 팀의 분위기에 영향을 미치는 것으로 나타났다.

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셀프리더십의 유형에 따른 튐웍, 직무만족 및 조직몰입과의 관계에 관한 연구: 특급호텔 Wine & Dining 을 중심으로 (Relationship in Teamwork, JobSatisfaction and Organizational Commitment according to the Type of Self-leadership: Deluxe Hotel' s Wine & Dining)

  • 김연선
    • 한국콘텐츠학회논문지
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    • 제9권7호
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    • pp.352-360
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    • 2009
  • 본 연구는 셀프리더십이 팀웍과 직무만족, 조직몰입에 미치는 영향을 밝히는 것이다. 조사 및 분석을 위하여 2008년 10월 1일부터 25일까지 서울에 위치한 특급 호텔의 wine & dining에 근무하고 있는 직원들을 대상으로 420부의 설문을 배포하였으며 그 중 356부를 분석에 사용하였다. 연구 결과 셀프리더십의 행위중심적 전략과 자연보상 전략은 팀웍에 유의한 영향을 미쳤고, 팀웍은 직무만족과 조직몰입에 유의한 영향을 미쳤다. 반면에 건설적 사고 패턴 전략은 팀원에 어떠한 영향도 미치지 않았다. 본 연구의 시사점은 특급호텔 wine & dining에 근무하고 있는 직원들에게 셀프리더십에 대한 교육을 진행한다면 직원들의 셀프리더십이 증진되며, 직원만족과 조직몰입에 긍정적 효과를 미칠 수 있다는 것이다. 또한 이는 궁극적으로 고객만족에 긍정적 영향을 미친다고 할 수 있다.

항공객실승무원의 팔로워십, 리더십 유형이 직무만족 및 팀 몰입에 미치는 영향 (A Study on the Effects of Followership and Leadership of Flight Attendant on Job Satisfaction and Team Commitment)

  • 이지민;윤승희
    • 품질경영학회지
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    • 제46권4호
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    • pp.939-958
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    • 2018
  • Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between quality of followership, perceived style of leadership, job satisfaction and team commitment in the aviation industry. Methods: For the analysis of this study, a survey was conducted on local flight attendant. A total of 364 surveys were collected and 336 effective samples were used for analysis. And the collected data were analyzed using Structural Equation Modeling. Results: The results of this study were as follows : First, In the relationship between quality of followership and perceived leadership styles, independent thinking has a positive effect on all six sub-factors of transformational and transactional leadership and active engagement has negative influence on all six sub-factors of transformational and transactional leadership. Inaddition As a result of total and direct and indirect effects, Idealized Influence of perceived leadership style indirectly influences between Quality of Followership and job satisfaction, Idealized Influence, Inspirational Motivation, Intellectual Stimulation, Individualized Consideration, Contingent Reward of perceived leadership style have been shown to have indirect effects on team Commitment Conclusion: Based on the characteristics of followers and the type of leadership, it is necessary to develop ways to develop job satisfaction and team commitment of airline crews. In addition, flight attendant act as leaders and followers of each other depending on their work characteristics. Therefore, it is necessary to understand the relationship between leadership and followership based on the results of this study.

블렌디드 러닝을 활용한 팀 기반 학습 실습 수업에서 약학대학 학생의 학습만족도와 플랫폼 선호도: 예비 연구 (Effects of Blended Learning on Pharmacy Student Learning Satisfaction and Learning Platform Preferences in a Team-based Learning Pharmacy Experiential Course: A Pilot Study)

  • 김소원;최은주;이윤정
    • 한국임상약학회지
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    • 제33권3호
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    • pp.202-209
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    • 2023
  • Background: With the emergent transition of online learning during the COVID-19 pandemic, the need for online/offline blended learning that can effectively be utilized in a team-based learning (TBL) course has emerged. Methods: We used the online metaverse platforms, Gather and Zoom, along with face-to-face teaching methods in a team-based Introductory Pharmacy Practice Experience (IPPE) course and examined students' learning satisfaction and achievement, as well as their preferences to the learning platforms. A survey questionnaire was distributed to the students after the IPPE course completion. All data were analyzed using Excel and SPSS. Results: Students had high levels of course satisfaction (4.61±0.57 out of 5) and achievement of course learning objectives (4.49±0.70 out of 5), and these were positively correlated with self-directed learning ability. While students believed that the face-to-face platform was the most effective method for many of the class activities, they responded that Gather was the most effective platform for team presentations. The majority of students (64.3%) indicated that blended learning was the most preferred method for a TBL course. Conclusion: Students in a blended TBL IPPE course had high satisfaction and achievements with the use of various online/offline platforms, and indicated that blended learning was the most preferred learning method. In the post-COVID-19 era, it is important to utilize the blended learning approach in a TBL setting that effectively applies online/offline platforms according to the learning contents and activities to maximize students' learning satisfaction and achievement.