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A Study of Precedence and Result Factors on Team Commitment on Distribution and Hotel Employees (유통·호텔 종사원의 팀에 대한 몰입의 선행요인과 결과요인에 관한 연구)

  • Ryu, Baek-Hyun;Lee, Seung-Il
    • Journal of Distribution Science
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    • v.14 no.2
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    • pp.113-121
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    • 2016
  • Purpose - The purpose of this study is to identify team commitment affecting employees' innovative activities and factors affecting team commitment including empowerment by leaders and job enrichment factors. In other words, so as to explain outcome variables of innovative activities, this study aims to emphasize employees' attachment roles towards their groups within nomological network, and identify the motives encouraging employees' innovative activities. The research purpose is significant due to the realistic situation of hotel industry. The reason why innovative activities are important can be found in recent changes of business environment. Also, unlike other various studies on precedence factors encouraging employees' innovative activities, this study classified those precedence factors into job and leader characteristics, and it emphasized the importance of team commitment as the process that job and leader characteristics are connected to innovative activities. Research design, data and methodology - The survey for this study was conducted during October 6th ~ November 10th in 2014 to the employees who are working in 5-star hotels in Korea. As for the selection of hotels and sampling method, convenience sampling method was used to the employees in 5-star hotels. Self-report method was used in the survey, judging that the employees' characteristics would be relatively homogeneous. 311 questionnaires were distributed in total, and 275 reponses were collected. After excluding the missing and unreliable responses, 245 questionnaires were used in the research. SPSS and AMOS programs were used for the analysis. Results - First, empowering leadership had positive effects on hotel employees' team commitment. It indicates that hotel employees are more committed to their team when their leaders set examples, provide information, and involve employees in decision-making process. Second, as a result of the relationship analysis in task diversity, task significance, task identity and team commitment, task diversity and task significance had significant effect on team commitment, while task identity had no significant effect on team commitment. It indicates that team commitment is enhanced when the employees can conduct diverse types of jobs and get more opportunities to talk with the guests. Also, the repetition for the same jobs in hotel rooms and the space for preparing food and beverage do not lead to team commitment, even though the employees fulfill their duties to the end. Third, hotel employees' team commitment has positive effect on their innovative activities. It indicates that employees voluntarily conduct innovative activities when they are attached to their team and identifies themselves with the team. Conclusions - There are theoretical and practical implications in this study. First, in terms of the theoretical perspective, this study proposes structural framework in team commitment, and it identifies the psychological mechanism in team commitment from the aspect of social exchange, which resulted in identification of precedence factors related to team commitment. In addition, this study presents new possibilities for relevant studies about team commitment by examining the effect on team commitment when the importance of innovative activities is emphasized in recent business environment.

A study on the influence of air traffic controller's leadership characteristics and hazardous attitudes on the team effectiveness (항공교통관제사의 리더십 특성과 위험태도 요인이 팀 유효성에 미치는 영향)

  • Jang, Jung-Ha;Sin, Hyon-Sam
    • Journal of the Korea Safety Management & Science
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    • v.14 no.4
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    • pp.39-49
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    • 2012
  • The purpose of this study was to investigate the influence of air traffic controller's leadership characteristics and hazardous attitudes on the team effectiveness. The effectiveness make use of team efficacy and team commitment. Leadership characteristics and hazardous attitudes make use of the contents of a CRM manual. The study showed following results. 1) Leadership characteristics has a positive influence on the team effectiveness. 2) Hazardous attitudes has a partially bad influence on the team effectiveness. This study was conducted under the auspice of civil and military ATC facilies and by participation of devoting ATC controller's.

The Influence of LMX and TMX on team effectiveness and team performance in Airline cabin crew team (항공사 객실승무원 팀제에서의 LMX와 TMX가 팀유효성과 팀성과에 미치는 영향연구)

  • You, Jung-Yun;Lee, Mi-Hye
    • Journal of Advanced Navigation Technology
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    • v.16 no.6
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    • pp.1052-1064
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    • 2012
  • In this study for the purpose of providing the basic data for airline cabin service improvement and efficient crew management. The relationship on team effectiveness and team performance according to the quality of airline cabin crew team LMX(Leader-Member Exchange) and TMX(Team-Member Exchange) was verified. The findings from the analysis shows the closer team leader and team members have quality exchange relationship the more the cabin crews will team commitment and team satisfaction. The conclusion is drawn that increased team effectiveness(satisfaction and commitment) enhances team performance as well. Therefore, based on the results of the study on airline cabin crew team operation system, the team leader and team members should come up with specific scheme to establish quality exchange relationship and to maintain the relationship.

The Team Structure Design, Team-Coaching, Team Development, and Team Performance of Cross-Functional Project Team (다기능프로젝트팀의 설계, 팀 코칭, 팀 개발과 성과)

  • Park, Jong-Hyuk
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.260-273
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    • 2011
  • Utilizing cross-functional project teams is an attractive organizing option, particularly in solving complex and innovative problems that require diverse sources of information, knowledge, and expertise brought by individuals from different functional backgrounds. This study is aiming at finding the group dynamics surrounding and inside the teams for the better understand what makes cross-functional project teams effective. Adopting variables from small group research and organizational context research, I extract critical antecedents, mediator, and team-coaching that lead to team performance. Data from 32 cross-functional project teams consisting of 214 individual respondents are analyzed through regression analyses for hypotheses testing. Results of the analyses demonstrate that the team process and team performance are significantly affected by the composition of competence in team and team compensation. Also I find that team-coaching as a leadership behavior has influence on team process and team performance. Some implications, future research directions, and limitations are discussed.

The Effects of Team Characteristics on the Innovation Performance in R&D Organizations : The Mediating Effect of Creative Climate (R&D조직의 창의적 팀 특성이 혁신성과에 미치는 영향 : 창의적 풍토의 매개효과)

  • Jang, Eun-Young;Kim, Byung-Keun
    • Journal of the Korean Operations Research and Management Science Society
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    • v.41 no.4
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    • pp.75-93
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    • 2016
  • This study aims at analyzing the relationship between team characteristic and innovation performance. The mediating effect of creative climate on the team characteristic and innovation performance is also measured. Based upon literature review, individual creative characteristics, team diversity, team cohesion, task characteristics are presented as antecedents of team characteristic. Creative climate affects the creative behavior and innovative performance. Creative climate is measured as the Team Climate Inventory (TCI) proposed by Anderson & West (1998) including goal, participative-autonomy and innovative-support. Data were collected from 186 survey responses (54 Teams) out of total 462 (69 teams) from the R&D department of a major ICT firm in Korea. Empirical results show the diversity, cohesion, job characteristic, individual creative characteristic have a positive effect on the creative climate and innovation performance. The participative-autonomy climate factor appears to mediate the relationship between team characteristic (diversity, cohesion, job and individual characteristics) and innovation performance. However, the mediating effects of goals and innovative-support factors were not significant statistically. It was confirmed that the organization can contribute to improve the team innovation performance by facilitating a autonomy and participative climate as well as fostering the team characteristic.

Investigating the Effect of Both Team Diversity and Task Difficulty on Team Creativity : Multi-Agent Simulation Approach (팀 다양성과 과업난이도가 팀 창의성에 미치는 영향 : 다중 에이전트 시뮬레이션 접근방법을 중심으로)

  • Chae, Seong Wook;Seo, Young Wook;Lee, Kun Chang
    • Korean Management Science Review
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    • v.32 no.2
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    • pp.111-124
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    • 2015
  • In the management literature, it has been widely accepted among both researchers and practitioners that the level of team creativity is significantly related to the organizational performance. Besides, researchers posited with confidence that team diversity and task difficulty would affect team creativity through team members' activities of exploration and exploitation. However, empirical approaches to proving this belief suffered from lack of real data and proper methods as well. To tackle the research void like this, we propose a multi-agent simulation (MAS) mechanism. By adopting a set of parameters which validity were proven in the related literature, we conducted a series of experiments in the environment of the MAS platform named NetLogo. There sults suggest that managers can differentiate team diversity strategies according to task difficulty. In the case of a difficult task, managers need to increase team diversity so that their teams can maximize team creativity through rigorous exploration and exploitation. It is desirable to maintain an average level of team diversity when performing an easy task.

The Effect of Social Capital within and outside the Team on the R&D Performance: The Mediating Role of Knowledge Sharing (팀 내외의 사회적 자본이 R&D 성과에 미치는 영향: 지식공유의 매개효과)

  • Hwang, Homin;Lee, Sangkon
    • Knowledge Management Research
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    • v.20 no.3
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    • pp.49-71
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    • 2019
  • This study explores the role of knowledge sharing between their social capital and performance in R&D setting. R&D environment is composed of experts from various domains with different backgrounds, such as technologies and experiences. Thus, increasing team social capital and enhancing knowledge sharing are critical for R&D performance. Social capital and Knowledge sharing are classified into two : Social capital and Knowledge sharing within/outside team. A empirical study was conducted at a research institute of large company that leads the advanced research and development of the domestic chemical industry. Data was collected 292 copies out of 500 copies (Response rate 58.4%). The result indicated that both social capital within and outside team had a positive effect on R&D Performance. Social capital within team had a significant impact on knowledge sharing within the team only, and social capital outside team had a significant effect on knowledge sharing outside the team only. Only knowledge sharing outside the team had a positive effect on R&D Performance and the mediating role of knowledge sharing was acquired for social capital outside team and R&D Performance only. From these key findings, this study suggests that, within the team, social capital alone can achieve results, but outside the team, it is necessary that not only social capital but also knowledge sharing are needed in order to achieve results.

A Study on the Reliability of Peer-evaluation for Team Members' Contributions and Incorporating Method into Grades - Focusing on the Capstone Design - (팀원 기여도에 대한 동료평가의 신뢰성과 성적 반영 방법에 대한 연구 -종합설계교과목을 중심으로-)

  • Chang, Hyunjae
    • Journal of Engineering Education Research
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    • v.27 no.1
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    • pp.63-70
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    • 2024
  • The capstone design classes in the College of Engineering are often team project-oriented, and teamwork skills are reported to positively impact problem-solving abilities. While team project courses have various advantages, they also come with challenges such as social loafing and issues related to free riders, which consistently hinder the positive effects of team project courses. To prevent these issues, there is a need to provide a clear evaluation-reward system for team members' contributions. In this study, we examined the reliability of peer evaluation scores for team members' contributions and reviewed methods to incorporate them into team project grades. The review results indicated that peer evaluation scores are deemed to have considerable reliability from a qualitative perspective. However, due to the relatively small team size in team project courses (3 to 6 members per team), using the arithmetic mean of peer evaluation scores is statistically challenging. As a complementary approach, this study proposes limiting the reflection ratio of peer evaluation scores and applying a more macroscopic processing method, not the arithmetic mean, to incorporate peer evaluation scores for team contributions into grades.

Effects of a Team Facilitation Program on Team Activities in Problem Based Learning (문제중심학습(PBL)에서 팀 활동을 촉진을 위한 퍼실리테이션 프로그램 적용에 대한 융합 연구)

  • Yang, Bok-Sun;Choi, Kyeong-Yoon;Sim, Jeoung-Ha
    • Journal of the Korea Convergence Society
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    • v.10 no.6
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    • pp.299-308
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    • 2019
  • This quasi-experimental study was conducted to develop and implement a team facilitation program as well as to evaluate the effects of the program on Problem Based Learning (PBL) and how these influence on team dynamics. Data were collected in a convenient sample of 126 nursing students (intervention group=69; control group=57). Data were analyzed using ${\chi}^2$ test, T-test, and ANCOVA. SPSS23 was used. The intervention group received the PBL team facilitation program, whereas the control group received a human interaction training. The intervention group than the control group demonstrated significantly higher scores in a team dynamic among team members(F=10.35,p<0.01), trust among team members(F=9.86,p<0.01), communication(F=5.69,p<0.05), learning behavior of a team(F=4.57,p<0.05), and individual capability evaluation(F=5.12,p<0.05). Team performance was not significantly different between groups. This study reveals that the team facilitation program is an effective strategy to maximize the effects of PBL. We propose the need for educational strategy to support team function.

Comparison of Hospital Nurses' Recognition of the Team System and Effects on the Nursing Organizational Team System (병원의 간호팀제운영에 따른 간호사의 인식과 효과 비교)

  • Park, Kwang-Ok;Park, Sung Hee;Yu, Mi
    • Journal of Korean Academy of Nursing Administration
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    • v.20 no.4
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    • pp.414-425
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    • 2014
  • Purpose: The purpose of this study was to identify hospital nurses' recognition of the team system and the effectiveness of the team system as an organizational structure. Methods: A self-report questionnaire was used to collect data from 247 general hospital nurses during 4 months in 2013. Analysis was done using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and factor analysis with SPSS 18.0. program Results: There was no significant difference in nurses' recognition of team structure (t=2.06, p=.153) or effect of team structure (t=0.36, p=.549) according to use of team system. In hospitals with a team system, there were positive correlations between recognition of the effect of the team system and age (r=.25, p=.033), and total clinical career (r=.26, p=.012). In hospitals not using a team system, nurses' recognition of team structure as an organizational system (r=.31, p<.001), nurses' recognition of team structure, total (r=.30 p<.001) correlated significantly with the effects of team system. Conclusion: Results of this study provide a retrospection view of the team system in nursing organizational systems. The nursing team system's ultimate goal needs to be confirmed for complementary nursing care. Also, more studies on nurses' perceptions of, and effectiveness of the team system are necessary.