• Title/Summary/Keyword: System call

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Study on Business Model of e-Call System and Feasibility Analysis (긴급구난체계(e-Call) 비즈니스 모델 개발 및 타당성 연구)

  • Sim, Min-Kyung;Lee, Yong-Ju;Lee, Seung-Jun;Lee, Choul-Ki
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.17 no.6
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    • pp.1-13
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    • 2018
  • The number of deaths in Korea is higher than the OECD average. Therefore, an e-Call system is being developed as a vehicle ICT-based emergency rescue system that automatically detects an accident in the event of a vehicle accident and transmits related information to the center. In order to overcome the limitations of social acceptability and function of e-Call system, we propose a model that allows users to be aware of the necessity of service voluntarily. We predicted the market share of e-call services according to the proposed business model and analyzed it through B/C analysis. Benefits are calculated on a penetration basis, and device purchase and communications costs are calculated for each period. B/C analysis shows that pessimistic scenarios are 0.98 in 2025 and 1.01 in 2030. In an optimistic scenario, it is 1.05 in 2025 and 1.20 in 2030, which is more economical.

A Testing Method for Evaluating the Call Success Rate of a Mobile Communication System using Interval Estimation (구간 추정 기법을 이용한 이동통신 시스템의 통화 성공률 시험 방법)

  • Hwang, Ik-Soon;Park, Jae-Sung
    • Journal of KIISE:Information Networking
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    • v.37 no.6
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    • pp.494-498
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    • 2010
  • Performance requirements of a system are usually closely related to the quality of service provided by the system. The call success rate of a mobile communication system is, for example, directly linked with the quality of call service. Therefore, meeting the performance requirements is one of the critical issues during the operation of services as well as in system development. In this paper, we present a testing method for evaluating the call success rate of a mobile communication system by using interval estimation. Also we analyze the criterion used in the evaluation of the quality of 3G mobile communication services which was recently performed by Korea Communications Commission and then discuss the problems.

The Effects of Information Quality on Call Center Agents' Individual Impacts : Focused on Call Center Customer Service Information Systems (콜센터 고객정보시스템의 정보품질이 상담원 업무 성과에 미치는 영향에 관한 연구)

  • Yang, Dong Hyun;An, Joon Mo;Hahm, Yu Kun;Min, Hyoung Jin
    • Journal of Information Technology Services
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    • v.13 no.1
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    • pp.87-101
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    • 2014
  • This paper is a study on information Quality of Domestic Call Center Information System; recognized the importance of information quality and analyzed the impact on use and satisfaction of users following information quality which is a success element and ultimately the impact on user's performance by expanding information quality evaluating model by Jeong-Woo Lee et al.(2003) who reflected domestic special corporate culture based on information system success model by DeLone and McLean(2003). This is meaningful in providing theoretical foundation for efficient information quality supply and building quality management system at call center in future and provides hints to be considered in raising understanding of consultants on provided information and arranging ground that can utilize it in a timely manner.

Accuracy verification for unmanned aerial vehicle system for mapping of amphibians mating call (양서류 번식음 맵핑을 위한 무인비행장치 시스템의 정확성 검증)

  • Park, Min-Kyu;Bae, Seo-Hyu
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.25 no.2
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    • pp.85-92
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    • 2022
  • The amphibian breeding habitat is confirmed by mating call. In some cases, the researcher directly identifies the amphibian individual, but in order to designate the habitat, it is necessary to map the mating call region of the amphibian population. Until now, it has been a popular methodology for researchers to hear mating calls and outline their breeding habitats. To improve this subjective methodology, we developed a technique for mapping mating call regions using Unmanned Aerial Vehicle (UAV). The technology uses a UAV, fitted with a sound recorder to record ground mating calls as it flies over an amphibian habitat. The core technology is to synchronize the recorded sound pressure with the flight log of the UAV and predict the sound pressure in a two-dimensional plane with probability density. For a demonstration study of this technology, artificial mating call was generated by a potable speaker on the ground and recorded by a UAV. Then, the recorded sound data was processed with an algorithm developed by us to map mating calls. As a result of the study, the correlation coefficient between the artificial mating call on the ground and the mating call map measured by the UAV was R=0.77. This correlation coefficient proves that our UAV recording system is sufficiently capable of detecting amphibian mating call regions.

Performance Analysis of Joint Call Admission Control(JCAC) According to Resource Reservation Rate Changes in LTE-WLAN Heterogeneous Network Environment (LTE-WLAN 이종 네트워크 환경에서 자원예약률 변화에 따른 통합 호 수락 제어의 성능분석)

  • Kim, Yi-Kang;Kim, Seung-Yeon;Ryu, Seung-Wan;Cho, Choong-Ho
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.36 no.5A
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    • pp.473-484
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    • 2011
  • In this paper, we analyze and propose the Joint Call Admission Control(JCAC) scheme to combine network selection scheme and radio resource reservation based Call Admission Control(CAC) in LTE-WLAN heterogeneous networks. First, We propose the JCAC system that uses network decision rate to select a network for terminal and radio resource reservation scheme in overlaying LTE-WLAN network environment. And we analyze the performance of a proposed system using markov chain model. The performance is presented in terms of the new call blocking probability, handoff call dropping probability, and channel utilization of each network. As a performance result of the our research, the system using JCAC is better than the system using non-JCAC. We found a suitable resource reservation rate that is 10% in the system using JCAC. Our work may be useful as a guideline of resource reservation rate to introduce JCAC system using resource reservation scheme in overlaying LTE-WLAN network environment.

Study on Review of e-Call Introduction Plan and Analysis of Introduction Effect (e-Call 도입방법 및 도입 효과분석 연구)

  • Han, Kyeung-hee;Hwang, Jae-Seong;Kim, Do-Kyeong;Lee, Choul-Ki
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.18 no.6
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    • pp.211-221
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    • 2019
  • The death toll for every 10,000 cars registered in Korea is 1.4, which is still the lowest among OECD members, and the need for rescue and response systems is emerging. In response, the company is developing a vehicle ICT-based emergency rescue system (e-Call) that can handle accidents such as rapid and accurate life saving by automatically sending accident detection and related information to the central center in the event of a traffic accident. However, ordinary citizens are negative about the installation and cost of e-Call services. To solve these problems, various introduction and operation methods of e-Call were proposed for activation of terminal distribution. In addition, the effect of introducing e-Call was analyzed by predicting the penetration rate of e-Call terminals. Analysis shows that 463 to 926 deaths and 3,335 to 6,66.9 billion won will be saved in 10 years after the introduction of e-Call terminals.

A Performance Simulation for Call Capacity of Base Station in CDMA Mobile System (CDMA Mobile System의 Base Station호 처리 용량 성능 시뮬레이션)

  • Lee, Dong-Myeong;Jeon, Mun-Seok;Lee, Cheol-Hui
    • The Transactions of the Korea Information Processing Society
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    • v.3 no.5
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    • pp.1253-1261
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    • 1996
  • The base station (BS) of CDMA mobile system (CMS) provides mobile call services by controlling call processing functions. The call Processing part of the BS is divided into two components; the base station transceiver subsystem (BTS) and the base station controller (BSC). In this paper, we present the call capacity estimation of the BS about control signals and traffic data of calls by the simulation, and find the bottleneck points and problems which may occur in the BS. In order to estimate the call capacity, first we extract the major parameters for the modeling the BS. Second, we suggest the simulation model for the BS. Third, we estimate the simulation results by finding major objective factors such that the call blocking probability, the utilization ratio and the delay time in the traffic channel elements (TCEs), the BTS interconnection network (BIN)-COMA interconnection network (CIN) trunks, the transcoding channels and the CIN packet router.

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Distributed processing for the Load Minimization of an SIP Proxy Server (SIP 프록시 서버의 부하 최소화를 위한 분산 처리)

  • Lee, Young-Min;Roh, Young-Sup;Cho, Yong-Karp;Oh, Sam-Kweon;Hwang, Hee-Yeung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.4
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    • pp.929-935
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    • 2008
  • As internet telephony services based on Session initiation Protocol (SIP) enter the spotlight as marketable technology, many products based on SIPs have been developed and utilized for home and office telephony services. The call connection of an internet phone is classified into specific call connections and group call connections. Group call connections have a forking function which delivers the message to all of the group members. This function requires excessive message control for a call connection and creates heavy traffic in the network. In the internet cail system model. most of the call-setup messages are directed to the proxy server during a short time period. This heavy message load brings an unwanted delay in message processing and. as a result, call setup can not be made. To solve the delay problem, we simplified the analysis of the call-setup message in the proxy server, and processed the forking function distributed for the group call-setup message. In this thesis, a new system model to minimize the load is proposed and the subsequent implementation of this model demonstrates the performance improvement.

An Operator Assisted Call Routing System

  • Lee, Chun-Jen;Jason S. Chang
    • Proceedings of the Korean Society for Language and Information Conference
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    • 2002.02a
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    • pp.271-280
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    • 2002
  • A system to assist call routing task for telephone operators at the Directorate General of Telecommunications (DGT) in Taiwan is reported in this paper. The system was developed based on DGT organization profile with description of its six divisions instead of a corpus of recorded and transcribed call-routing dialogs. An acoustic module and an information retrieval module were built specifically for this task. The construction of IR module was based on term extraction and thesaurus discovery processes. By integrating acoustic and IR module, the system achieves satisfactory performance and provides a promising approach to call routing. Simulation results indicated that the proposed algorithm outperforms standard classification methods. A working system based on the proposed approach has been implemented and experimental results are presented.

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Performance Evaluation of Trunked Land Mobile Radio System (Trunked Land Mobile Radio System의 트래픽 성능분석)

  • 이하철;김원균;이병섭
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.8 no.5
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    • pp.431-441
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    • 1997
  • In this paper, a performance evaluation method for the Trunked Land Mobile Radio System, so called TRS(Trunked Radio System), is presented. The proposed evaluation method employs LCD(Lost Call Delayed) system model and Erlang-C distribution. In this system, queues are used to hold call requests that are initally blocked. When a user attempts a call and a channel is not immediately available, the call request may be delayed until a channel becomes available. For evaluating system performance, therefore, the probability that any caller is delayed in the queue for a waiting time greater than t seconds is derived and simulated by using such parameters as total number of available channels, traffic load and average duration of a call. Furthermore, the performance of the message and the transmission trunked channel assignment strategies is compared. The performance simulation results show that transmission trunking is shown to be more efficient than message trunking.

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