• Title/Summary/Keyword: Support Satisfaction

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An Empirical Study on the Efficient Hospital Service Operation Management for the Reduction of Medical Errors (의료과오를 줄이기 위한 효율적인 병원서비스운영에 대한 실증적 연구)

  • Lee, Don-Hee;Choi, Kang-Hwa
    • Journal of Korean Society for Quality Management
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    • v.38 no.4
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    • pp.491-503
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    • 2010
  • This paper presents a research model, which identifies a relationship between medical error reduction, efficiency of organizational systems, and employee satisfaction with organizational support. The proposed model was tested through hypotheses, based on data collected from 210 respondents from the medical staff of large -sized (i.e., more than 500 beds) residential hospitals in cities of South Korea. The results of the study showed that medical error reduction is associated with corrective system and employee satisfaction with organizational support. Therefore, it is very important that organizations improve their employees' satisfaction by providing sufficient support (e.g., information support and sharing, work guide book, etc.) for their work. In addition, in organizational systems, the corrective system has positive relationship with medical error reduction. In terms of corrective procedures, leaders or managers can make improvements by providing and supporting a friendly work environment where errors may be reported without blame and discussed in order to be corrected.

A Convergence Study on Social Support and Life's Satisfaction of the Marriage Immigrant Women (결혼이주여성의 사회적 지지와 삶의 만족도에 관한 융합적 연구)

  • Chon, Lee-sang;Cho, Hong-joong
    • Journal of the Korea Convergence Society
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    • v.8 no.6
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    • pp.359-368
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    • 2017
  • This study is empirical research to understand degree of social support and to analysis influence of social support on life's satisfaction of the marriage immigrant women. By precedent study, social support was classified by emotional support factor, evaluating support factor, material support factor and informational support factor. To achieve oblectives of study, it was sampling, aurvey and statistical anlysis. According to result of study, only evaluating support factor was appeared to attentional influence statistically on life's satisfaction of them. Therefore for life's satisfaction of the marriage immigrant women, it have to evaluating support, for example acceptance of valuation and personality, praise, and encouragement on them.

An Empirical Study on the Effect of Laboratory Start-up Support Projects on Start-up Performance (창업지원사업의 창업성과에 미치는 효과 실증 연구)

  • Da-Eun Kim;Joonsoo Bae;Jin-Gyu Kim
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.spc
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    • pp.79-88
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    • 2023
  • This research aims to validate the effectiveness of the "Specialized Entrepreneurship University Program," which was conducted as part of government entrepreneurship support initiatives from 2018 to 2022. Based on previous studies, a research model was derived consisting of three laboratory entrepreneurship support factors that influence program satisfaction and entrepreneurial outcomes (infrastructure support, educational mentoring support, and business linkage support). Surveys were collected and analyzed from 126 laboratory entrepreneurship firms participating in the program, and empirical analysis of the research model was conducted using SPSS 23.0 statistical software. The analysis results indicated that the three variables, namely infrastructure support, educational mentoring support, and business linkage support, were significant factors affecting program satisfaction, and program satisfaction was confirmed to influence entrepreneurial outcomes. Furthermore, it was found that the three business operation factors indirectly influenced entrepreneurial outcomes by partially mediating program satisfaction. This study is considered significant as an empirical study for the initial stage of the second-phase program enhancement, verifying the effectiveness of laboratory entrepreneurship support factors. The findings can be applied to similar government entrepreneurship support initiatives and contribute to the effective strategy and planning of stakeholders involved. The limitations of this study include the need for further research on the perception of the extent to which it contributes to entrepreneurial outcomes, emphasizing caution in interpreting the research model, and the necessity for expanding the survey population and improving survey items in future research.

Mediating Effect of Social Support in the Influence of Interpersonal Sensitivity on College Life Satisfaction (대인예민성이 대학생활만족도에 미치는 영향에서 사회적지지의 매개효과)

  • Park, Min-Kyung
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.346-359
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    • 2016
  • This study was conducted to find a method of improving social support in college students by analyzing the effects of interpersonal sensitivity and social support on college life satisfaction. To achieve the purpose of the study, questionnaires were distributed to 475 students in six colleges located in Busan Metropolitan City and the collected data were used for analysis. Then, hierarchical regression analysis was conducted using the SPSS statistic program. The major study findings are as follows. First, interpersonal sensitivity negatively influenced social support. Second, interpersonal sensitivity negatively influenced college life satisfaction. Third, social support positively influenced college life satisfaction. Fourth, social support had a mediating effect in the influence of interpersonal sensitivity on college life satisfaction. These study findings demonstrate that there is a need to develop a psychological counseling program for reducing interpersonal sensitivity of college students and improving social support and expand an interpersonal relationship and family relationship improvement program.

The Influence of Dual-Earner Couples' Job Related Variables on Marital Satisfaction and Quality of Life (맞벌이부부의 직업관련변수가 결혼만족도와 삶의 질에 미치는 영향)

  • 고정자
    • Journal of the Korean Home Economics Association
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    • v.36 no.4
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    • pp.163-178
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    • 1998
  • This study is to identify the influence of dual-earner couples' job related variables on marital satisfaction and quality of life. For the data set 228 dual-earner couples living in Pusan, Korea were chosen. The data were analyzed using M, SD, t-test, one-way ANOVA, scheffe test, and path analysis. The findings of this study are as follows; First, the level of marital satisfaction and quality of life are higher for husbands than wives. Second, for husbands, the level of marital satisfaction were differed by husbands' housework participation, husbands' support, and job satisfaction. Whereas for wives, the level of marital satisfaction were differed by husbands' house work participation, husbnand's job stressorors, and wives' employment motivation. Third, for husbands, the level of quality of life were differed by husbands' housework participation, husbands' support, job satisfaction, and husbands' job stressors. Whereas for wives, the level of quality of life were differed by income, husbands' support, job satisfaction, working hours, husbands' job stressorors, and wives' employment motivation. Fourth, for husbands, marital satisfaction, job satisfaction, and working hours have significant direct effect on quality of life. Besides, husbands' job stressors, and husbands' and husbands' housework participation, and job satisfaction are indirectly associated with quality of life.

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The Effects of Success Factors of Six Sigma on Job Satisfaction and Quality Performance (6시그마 성공요인이 직무만족과 품질성과에 미치는 영향)

  • Jang, Gil-Sang;Park, Hee-Hyun
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.309-320
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    • 2015
  • This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

Influence of Son-in-Law's Support Consciousness towards Mother-in-Law and Marital Quality Based on the Relation-Satisfaction between the Mother-in-Law and Son-in-Law (장모 부양의식과 부부관계의 질이 장모-사위 간 관계 만족도에 미치는 영향)

  • Jeon, Se-Song;Kim, Sue-Kyung
    • Journal of the Korean Home Economics Association
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    • v.50 no.3
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    • pp.69-81
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    • 2012
  • The purpose of this study was to investigate the effect of the support consciousness of the son-in-law's towards their mother-in-laws and also to study their marital quality(marital satisfaction, spousal influence, spousal loyalty) based on the relation-satisfaction between mother-in-law and son-in-law. We selected 319 married men who had their mother-in-laws as participants of this study and their age groups ranged from the twenties to the sixties. The major findings of this study were as follows: (1) There were significant differences in marital quality and also in the son-in-law's relation-satisfaction with their mother-in-laws with respect to the two-income family, the number of children and the educational level. (2) Marital satisfaction, spousal influence and support consciousness towards mother-in-law affected positively the relation-satisfaction between the mother-in-laws and the son-in-laws.

Job Satisfaction and Organizational Commitment of Medical Insurance Review Nurses (보험심사간호사의 직무만족과 직장애착에 관한 연구)

  • 서영준;김정희
    • Health Policy and Management
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    • v.11 no.1
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    • pp.62-86
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    • 2001
  • This study purports to Investigate the determinant of job satisfaction and the organizational commitment of medical insurance review nurses working at Korean hospitals. The independent variables contain three groups of determinants: organizational characteristics variables(job autonomy, work unit control, role variety, role ambiguity, role conflict, workload, resource inadequacy, coworker support, supervisor support, distributive justice, promotional chances, job security, and job hazard), environmental variables(job opportunity, spouse support, and parent support), and psychological variables (met expectation, work involvement, positive affectivity, and negative affectivity). The sample used in this study consisted of 445 medical insurance review nurses from 89 hospitals nationwide. Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of the study are as follows : 1) the following variables, listed in order of size, have significant effects on job satisfaction : role ambiguity(-), distributive justice(+), work involvement(+), role variety(+), met expectation(+), negative affectivity(-), job autonomy(+), and positive affectivity(+). 2) the following variables, listed in order of size, have significant effects on organizational commitment: met expectation(+), work involvement(.+), distributive justice(+), job security(+), role variety(+), positive affectivity(+), negative affectivity(-), resource inadequacy(+), and tenure(-). 3) the variance of job satisfaction and organizational commitment explained by the variables used in the study are 30.0% and 39.1% respectively. 4) In comparison to the results of other studies on the determinants of job satisfaction and organizational commitment of clinical nursing staff working at hospitals, the results of this study indicate that three variables of distributive justice, work involvement, and role variety are especially important for improving the level of job satisfaction and organizational commitment of medical insurance review nurses.

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The Impact of Value Inclination of SME Members on Organizational Citizenship Behavior: Focusing on the Role of Job Satisfaction and Perceived Organizational Support

  • KIM, Hee-Sung;HONG, In-Gi;YANG, Hoe-Chang
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.29-37
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    • 2019
  • Purpose - The purpose of this paper is to find out a range of cues that trigger employees to willingly make efforts for corporate development in small and medium enterprises. This was determined by assessing the effects of employees' value inclination on their job satisfaction and organizational citizenship behavior as well as how they perceived their organizational support. Research design, data, and methodology - A total of 126 valid questionnaire sheets collected from SME employees were analyzed with SPSS 24.0 and AMOS 24.0 involving simple regression analysis, multiple regression analysis, hierarchical moderated regression analysis and 3-step mediated regression analysis. Results - The analyses highlighted employees' personal value inclination had positive effects on their job satisfaction, which in turn enhanced their organizational citizenship behavior. Meanwhile, individualist and collectivist inclination exerted greater effects on job satisfaction and organizational citizenship behavior, respectively. The study also revealed that perceived organizational support moderated the relationship between job satisfaction and organizational citizenship behavior. Conclusion - Hence, CEOs in SMEs should avert any dichotomous analysis of their employees' value inclination, respect their personal value inclinations and also apply factors that could raise their job satisfaction. Likewise, it was shown that SME employees need to make personal efforts for organizational development.

Factors influencing family life-satisfaction among Korean adults: With specific focus on social support from spouse, trust of children and self-efficacy (배우자의 사회적 지원, 자녀에 대한 신뢰 및 자기효능감이 성인의 가정생활만족도에 미치는 영향)

  • Youngshin Park;Uichol Kim
    • Korean Journal of Culture and Social Issue
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    • v.14 no.4
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    • pp.71-101
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    • 2008
  • This study examines factors influencing family life-satisfaction, focusing specifically on the role of spousal social support, trust of children and self-efficacy. Based on previous studies, two hypotheses were generated. A total of 857 adults (111 fathers and 111 mothers parents of elementary school students and 108 mothers and 108 fathers of high school students) completed a questionnaire consisting of self-efficacy scales (Bandura, 1995) and social support and life-satisfaction scales developed by the present researchers. LISREL analyses fully supported Hypothesis 1 and partially supported Hypothesis 2. First, spousal social support had a direct and positive effect on family life-satisfaction. Second, self-efficacy had a mediating effect between spousal social support and family life-satisfaction. Those respondents who received higher social support from spouse had higher self-efficacy, who in turn had higher family life-satisfaction. Third, trust of children did not have a direct effect on family life-satisfaction. Fourth, trust of children had a direct and positive effect on self-efficacy, which in turn had a direct and positive effect on family life-satisfaction. The results indicated that those respondents who had higher trust of children, had higher self-efficacy, who in turn had higher family life-satisfaction. Self-efficacy plays an important mediating role in increasing Korean adults' family life-satisfaction. This study reveal the importance of indigenous psychology in unraveling the factors influencing family life-satisfaction among Korean adults.

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