• Title/Summary/Keyword: Smart Public Service

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AI and Public Services: Focusing on Analytics on Citizens' Perceptions of AI Speaker and Non-Contact Smart City Services in the Era of Post-Corona (AI와 공공서비스: 포스트 코로나 시대 AI 스피커 및 비대면 스마트시티 서비스 시민 인식 분석을 중심으로)

  • Kim, Byoung Joon
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.43-54
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    • 2021
  • Currently, citizens' expectations and concerns on utilizing artificial intelligence (AI) technologies in the public sector are widening with the rapid digital transformation. Furthermore the level of global acceptance on the AI and other intelligent digital technologies is augmenting with the needs of non-face-to-face types of public services more than ever due to the unforeseen and unpredictable pandemic, COVID-19. Thus, this study intended to empirically examine what policy directions for the public should be considered to provide well-designed services as well as to promote the evidence-based public policies in terms of Al speaker technology as a non-contact smart city service. Based on the survey of senior citizens' perceptions on AI (AI Speaker technology), this study conducted structure equation modeling analyses to identify whether technology acceptance models on to the varied dependent variables such as actual use, perception, attitude, and brand royalty. The Results of the empirical analyses showed that AI increased the positive level of citizens' perception, attitude and brand royalty on non-contact public services (smart city services) which are becoming more crucial for developing AI oriented government and providing intelligent public services effectively. In addition, theoretical and practical implications are discussed for understanding the changes of public service in the post-corona.

A Study on the Factors Affecting Switching Intention of Public Certificate Storage : Focused on Smart Certificate(USIM) (공인인증서 저장매체의 전환의도에 영향을 미치는 요인에 관한 연구 : 스마트인증(USIM)을 중심으로)

  • Kim, Kwanghoi;Seo, Hyungho;Yu, Hoon;Choi, Jeongil
    • Journal of Information Technology Services
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    • v.16 no.1
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    • pp.99-118
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    • 2017
  • Growing importance of online security on certification, many of the web-related security technology introduced day by day. Especially, using smart certificate (USIM) is recognized as one of the most safe and convenient method for the security of public certificate. The purpose of this study is to find the factors that affect the Intention of switching to smart certificate for the general public who use public certificate service. Based on migration theory, this study determined the relationship between pull factors, push factors and mooring factors which can affect the intention of switching to smart certificate. To empirically analyze the proposed hypothesis, the statistical analysis were conducted based on the response from 350 public certificate service users using SPSS 22.0 and Smart PLS 2.0. The results of this study can be summarized as follows. First, system quality, one of the pull factors has positive influence on perceived ease of use. On the other hand, the other pull factor, service quality has positive influence on both perceived ease of use and perceived usefulness. Second, push factors, user experience and information security awareness have positive influence on perceived ease of use only. Third, mooring factor, switching cost does not have influence on switching intention while perceived usefulness has positive influence on. The results of this research can be used for whom has interest to the switching intention of public certificate service for online security and provide the proper understanding about smart certificate service mechanism.

The Mountain Climbing Information Public Service model based on broadcasting and telecommunication convergence service (방송통신 융합기반의 등산정보 공공서비스 모델)

  • Byeon, Sang-Woo;Hwang, Soon-Ki
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2011.01a
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    • pp.189-190
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    • 2011
  • Recently people have increased to climb mountain. Owing to developing IT technology, the number of people using smart phone have increased remarkably as well. In this context, the Korea Forest Service has implemented the project of Mountain Climbing Information Public Service(MCIPS). The purpose of the MCIPS is to support climbing safely based on a trail map of spatial data of GIS(geographic information system). The customer will be able to access the MCIPS through n-screen(IP-TV, Web Site, Smart phone, Galaxy tab) provided a broadcasting and telecommunication convergence service. In addition, the MCIPS would support two-way communication through connecting to Twitter and Youtube. The MCIPS will make the customer fun using Augmented Reality(AR) of Smart phone(Android) and contribute to protecting people from mountain accidents.

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A Study on User Perception of Public Library Information Service Using Smart Phones (스마트폰을 통한 공공도서관 정보서비스의 이용자 인식에 관한 연구)

  • Lee, Eun-Hee;Lee, Jee-Yeon
    • Journal of the Korean Society for information Management
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    • v.28 no.3
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    • pp.377-392
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    • 2011
  • This paper aims to examine how users view information services that use today's rapidly expanding smart phones and what their demands are. The research focus is specifically on public libraries where related studies or the provision of services is still lacking. For this study, users of public libraries were targeted for surveys and interviews. The results that Public library users showed positive views on using library information services and e-contents service on smart phones. But the users viewed smart phones as another point of access in accessing information services, not as something revolutionary to the existing library information services.

Smart Fire Fighting Appliances Monitoring System using GS1 based on Big Data Analytics Platform (GS1을 활용한 빅데이터 분석 플랫폼 기반의 스마트 소화기구 모니터링 시스템)

  • Park, Heum
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.14 no.4
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    • pp.57-68
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    • 2018
  • This paper presents a smart firefighting appliances monitoring system based on big data analytics platform using GS1 for Smart City. Typical firefighting appliances are fire hydrant, fire extinguisher, fire alarm, sprinkler, fire engine, etc. for the fire of classes A/B/C/D/E. Among them, the dry chemical fire extinguisher have been widely supplied and 6 millions ones were replaced for the aging ones over 10 years in the past year. However, only 5% of them have been collected for recycling of chemical materials included the heavy metals of environment pollution. Therefore, we considered the trace of firefighting appliances from production to disposal for the public open service. In the paper, we suggest 1) a smart firefighting appliances system using GS1, 2) a big data analytics platform and 3) a public open service and visualization with the analyzed information, for fire extinguishers from production to disposal. It can give the information and the visualized diagrams with the analyzed data through the public open service and the free Apps.

Framework Design of Pervasive Computing System for Inter Space Interactions between Private and Public Smart Spaces

  • Lim, Shin-Young;Chung, Lawrence;Helal, Sumi;Yang, Hen-I
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.9 no.3
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    • pp.198-205
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    • 2009
  • In this paper, design of framework architecture of pervasive computing system providing seamless inter space interactions between private and public smart spaces is presented. The seamless inter space interaction issues are related to establishing user's service environment by allocating relevant resources in a new location where there are no prior settings for the user or where there are current users already being served in the new location. In the realm of pervasive computing, we can have different types of smart spaces, offering proactive and intelligent services, which are islands of smart spaces independent from each other. As users move about, they will have to roam from private smart space to public smart space and vice versa. When they enter a new island of smart space, they will have to setup their devices and service manually to get the same or different services they had at the previous location. Users might be living in a non-pervasive computing environment because this manual operation is inappropriate to its generic features of proactive and intelligent services of pervasive computing. The framework architecture will provide seamless inter space interactions initiated by changes in users' location to acquire negotiations of resources for new and current residents regarding service provision with limited available networked devices.

How to utilize various Bluetooth devices when receiving Korean Public Alert System

  • Choi, Seung-Hwan;Kim, kyung-Seok
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.4
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    • pp.104-120
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    • 2022
  • In severe disaster situations, Emergency alert provide information for people to survive. However, the only device that can receive the Cell Broadcasting Service (CBS) of the Korean Public Alert System (KPAS), the Public Warning System (PWS), is Smart Phone and Receiving the disaster information is very limited. Therefore, this paper proposes a solution to the problem. First, we discover problems through the analysis of KPAS, and second, we propose Smart Watch and Navigation as devices to receive Emergency alert. The devices can receive disaster information through Bluetooth communication from Smart Phone and provide content such as disaster-related images and videos. Based on the proposed items, the application was developed, and as a result of the test, Smart Phone provided more disaster information like images and videos than current emergency alert, and the method of notification of emergency alert was varied. And Smart Watch and Navigation received disaster information successfully through Smart Phone, which also provided various disaster information like images and videos. The developed application has expanded functionally than the existing emergency alert and can benefit many people in emergency situations.

A Study on Public Interest of Smart Media and Online Service Policy of Public Broadcasting Stations (공영방송의 스마트 미디어 및 인터넷 정책의 공익성에 관한 연구)

  • Choi, Min-Jae
    • Korean journal of communication and information
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    • v.64
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    • pp.31-58
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    • 2013
  • With the expansion of digital media platform, there has been a new conceptualization about public function of public broadcasting in and around European countries. Although there are differences between countries, Universal Access including smart and Internet media has been emphasized in Britain and France. However, there is lack of public discussion on service strategy of Internet and smart media platform when public function of public broadcasting is discussed. Therefore, this study tried to investigate not only the public function of public broadcasting in the field of Internet and smart media through audience research but also how the national public broadcasting stations ensure public interest and competitiveness in the field of Internet and smart media platform. The results suggested that smart phone users evaluated real-time broadcasting and VOD are the most important services among the public functions which public broadcasting stations have to persue. Futhermore, the users showed high intension to use when the free real-time broadcasting service is offered. Therefore, public broadcasting stations have to improve the social recognition on necessity and public interest of public broadcasting stations through the free real-time broadcasting services on Internet and smart media platform. And policies which can ensure competitiveness in the era of digital media are needed to become important broadcasting institute.

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Research on the role of Smart Public Facilities -Focusing on public design policy- (스마트 공공시설물의 역할에 관한 연구 -공공디자인 정책을 중심으로-)

  • Son, Dong Joo
    • Journal of Service Research and Studies
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    • v.14 no.3
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    • pp.206-230
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    • 2024
  • Background: The advancement of information and communication technology acts as a key driver in the implementation of smart cities. Smart Public Facilities leverage this technological progress to innovate urban operations, optimizing various city functions, enhancing the quality of public services, and improving citizens' accessibility and convenience. These Smart Public Facilities are introduced for the sustainable development of cities and the enhancement of citizens' quality of life. Method: This study systematically analyzed the public design policies of local governments and examined the use cases of Smart Public Facilities domestically and internationally to evaluate their functions and roles. Through this, the effectiveness and sustainability of public design policies were comprehensively reviewed, and the impact of Smart Public Facilities on urban operations and citizens' lives was analyzed from multiple perspectives. Results: The introduction of Smart Public Facilities significantly enhances the implementation and efficiency of public design policies, playing a crucial role in sustainable urban development and improving citizens' quality of life. Furthermore, positive impacts were observed in various areas such as energy management, transportation systems, and environmental monitoring. Major challenges included managing technological changes, ensuring data privacy and cybersecurity, and strengthening citizen participation. Conclusion: Smart Public Facilities serve as essential infrastructure for improving urban efficiency, sustainability, and citizens' quality of life. Successful implementation and operation require systematic management and citizen participation. Through this, Smart Public Facilities will support sustainable urban development and play a critical role in responding to environmental changes. To ensure that Smart Public Facilities function effectively as urban infrastructure, it is necessary to comprehensively evaluate their impact on the efficiency of public design policies, sustainability, citizens' quality of life, and the local economy, and to suggest concrete measures for their introduction and operation.

The Smart City Evolution in South Korea: Findings from Big Data Analytics

  • CHOI, Choongik;CHOI, Junho;KIM, Chulmin;LEE, Dongkwan
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.1
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    • pp.301-311
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    • 2020
  • With the recent global urban issues such as climate change, urbanization, and energy problems, the smart city was proposed as one of the solutions in urban planning. This study introduces the smart city initiatives of South Korea by examining the recent history of smart city policies and their limitations. This case study reflects the experience of one of the countries which thrived to building smart cities as their national key industries to drive economic growth. It also analyzes the trends of the smart city using big data analysis techniques. Although there are obstacles such as economic recession, failing to differentiate from the U-city, low service level than expected smart functionality, We could recognize the current status of the smart city policies in South Korea such as 1) Korean smart city development projects are actively implemented, 2) public consensus suggests that applying advanced technology and the active role of government need, 3) a comprehensive and strategic approach with the integration and application of advanced technologies is required as well, 4) investment by both private and public sectors need to deliver social improvements. This study suggests future direction of smart city polity in South Korea in the conclusion.