• Journal of Information Processing Systems
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• v.17 no.3
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• pp.473-488
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• 2021

The enterprise resource planning (ERP) system is a standardized and advanced business process that many companies are implementing now-a-days through customization. However, it affects the efficiency of operations as these customizations are based on uniqueness. In this study, we analyzed the impact of customized modules and processing time on customer service request (CSR), by utilizing the stacked CSR data during the construction and operation of ERP, focusing on small and medium-sized enterprises (SMEs). As a result, a positive correlation was found between unit companies and the length of ERP implementation; ERP modules and the length of ERP implementation; ERP modules and unit companies; and the type of ERP implementation and ERP module. In terms of CSR, a comparison of CSR processing time of CBO (customized business object) module and STD (standard) module revealed that while the five modules did not display statistically significant differences, one module demonstrated a statistically very significant difference. In sum, the analysis indicates that the CBO-type CSR and its processing cost are higher than those of STD-type CSR. These results indicate that companies planning to implement an ERP system should consider the ERP module and their customization ratio and level. It not only gives the theoretical validity that should be considered as an indicator for decision making when ERP is constructed, but also its implications on the impact of processing time suggesting that the maintenance costs and project scheduling of ERP software must also be considered. This study is the first to present the degree of impact on the operation and maintenance of customized modules based on actual data and can provide a theoretical basis for applying SW change ratio in the cost estimation of ERP system maintenance.

• Journal of KIBIM
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• v.6 no.3
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• pp.49-56
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• 2016

As project opportunities for the Architecture, Engineering and Construction (AEC) industry have grown more complex and larger, the utilization of Building Information Modeling (BIM) technologies for three-dimensional (3D) design and simulation practices has been increasing significantly; the typical applications of the BIM technologies include clash detection and design alternative based on 3D planning, which have been expanded over to the technology of construction management in the AEC industry for virtual design and construction. As for now, commercial BIM software has been operated under a single-user environment, which is why initial costs for its introduction are very high. Cloud computing, one of the most promising next-generation Internet technologies, enables simple Internet devices to use services and resources provided with BIM software. Recently in Korea, studies to link between BIM and cloud computing technologies have been directed toward saving costs to build BIM-related infrastructure, and providing various BIM services for small- and medium-sized enterprises (SMEs). This study addressed development of the usage metering functions of BIM software under cloud computing architecture in order to archive and use BIM data and create an optimal revenue structure so that the BIM services may grow spontaneously, considering a demand for cloud resources. For the reason, we surveyed relevant cases, and then analyzed needs and requirements from AEC industry. Based on the relevant cases, customizing for cloud BIM and design for the development was performed. We also surveyed any related-law to support cloud computing-based BIM service. Finally, we proposed herein how to optimally design and develop the usage metering functions of cloud BIM software.

• Journal of Korea Society of Industrial Information Systems
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• v.29 no.3
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• pp.107-120
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• 2024

To study the relationship between various information sources and first-to-market product innovation, this research examined how the internal and external information sources relate to first-to-market product innovation and how government regulations (economic, social and administrative) affect first-to-market product innovations, applying the perspective of Institutional Theory. For the analysis, variables used were first-to-market product innovation, internal and external information sources, and economic, social, and administrative regulations. This study was conducted based on survey data from the Korean Innovation Survey 2020 by the Science and Technology Policy Institute of Korea (STEPI). The data analyzed included small and medium-sized enterprises (SMEs) in the manufacturing industry, and a total of 586 firms were used from 2017 to 2019. By analyzing the internal and external information source and government regulations that have been relatively underexplored in previous research, this study suggests new directions and provides practical and managerial implications based on the results.

• Journal of Technology Innovation
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• v.22 no.4
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• pp.199-233
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• 2014

This paper attempts to investigate how and why the additionality effects occur in the case when a firm receives government subsidy as opposed to counterfactual situation. To demonstrate this, we selected 12 SMEs(small and medium enterprises) firms in Daejeon area and have conducted multiple case studies. In order to analyse the multiple cases of firms, we classified firms innovative activities into three stages which are composed of input, behaviour and output stages and related various factors. Furthermore, we investigated the differences according to types of firms and stages of firm growth. Empirical results show that various input, behaviour and output additionality effects exist when firms receive public subsidies. Compared to companies in the growth and mature stages, startup phase companies depend on government subsidy extensively and they use public subsidies strategically to develop new product and to change their strategic direction. The attitude of firms to use government subsidies is different according to their types and stage of growth as well.

• The Journal of the Convergence on Culture Technology
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• v.9 no.2
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• pp.467-474
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• 2023

After the revision of the Software Promotion Act, small and medium-sized enterprises (SMEs) with little experience in e-government projects began to participate in public projects. Accordingly, the government introduced the public Project Management Office (PMO) in July 2013 to reduce the risks and secure the quality of informatization business, and the public PMO is still spreading. However, the public PMO service currently experiences sluggish business, such as low-priced orders, due to cut-throat competition, and thus needs improvement plans. In this research, we establish a research model for quality factors of public PMO services that can be considered for the improvement plans, measure and evaluate quality factors based on the model, and then analyze the impact of service quality on customer satisfaction and customer loyalty. For that, we measure quality factors using the SERVPERF model for those who have used public PMO services, establish a structural equation research model, and empirically analyze and evaluate the impact of quality factors. Lastly, we suggest improvement plans and implications for public PMO services.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.11 no.3
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• pp.121-130
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• 2016

Amidst a competitive environment, success and innovation of a company hinge on establishment of competitive strategies through CEO's capabilities for discovering new businesses. In other words, several alternatives that are being considered as new businesses and the ensuing selection that a top management makes lead to a company's success and innovation. Examples of this are numerous among global corporations as well as Korean small and medium-sized enterprises (SMEs). This research has analyzed the role of a CEO to be a condition for success in the growth and innovation of a company. Starting from the topic of entrepreneurship, the research on the role of a CEO has been actively conducted in context with the latest innovations. A prime example involves research related to the innovativeness of a CEO. In this regard, this research was an empirical analysis on the impact that a CEO's ability to discover new business opportunities and competitive strategies has on the performance of a firm. This analysis was conducted based on nationwide data of 286 large conglomerates and smaller-sized companies alike. Based on the analysis, "experimenting" and "association", among abilities of discovery, have been found to strengthen competitive strategies. Also in the context of abilities needed for discovery, differentiation strategy has a greater effect on a firm's performance than the cost leadership strategy. Furthermore, the mediating effect of competitive strategies was prominently displayed in experimenting and corporate performance.

• Journal of the Korea Convergence Society
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• v.9 no.8
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• pp.199-209
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• 2018

This paper investigated the impact of consultant capability, CEO commitment, and firm size on consulting performance. And we analyzed whether the CEO commitment factor showed mediated effect in the causal relationship between consultant capability and consulting performance, and analyzed that firm size showed the moderation effect on the relationship of Consultant capability, CEO commitment, and Consulting performance. The results of the analysis showed that the consultant knowledge had a significant effect on the CEO commitment and the CEO commitment had a significant effect on the consulting performance. CEO commitment showed that mediated the influence of consultant capability on the consulting performance. And as a result of the moderation effect test, there were significant differences in the size of firms depending on the path according to the group of large companies and SMEs.

• Journal of Digital Convergence
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• v.18 no.10
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• pp.163-173
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• 2020

This study examinined the casual relationship between consulting service characteristics and management performance based on absorption capacity and innovative willingness in order to find out the factors of effective consulting In an age of infinite competition. 131 questionnaires were used to test 8 hypotheses using SPSS 22.0 and SmartPLS(3.3.2). Results are as follows: expertise and consultant knowledge among consulting service characteristics had a significant positive impact on management performance through the company's absorption capacity and innovative willingness. However, the consultant's attitude had no significant effect. This study suggests the necessary of factors that can enhance the consulting effectiveness. We would like to consider and analyze the psychological variables that can enhance the various attributes and management performance of consulting in future research.

• Journal of the Korea Convergence Society
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• v.10 no.3
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• pp.7-14
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• 2019

With the development of information and communication technology, we have been able to access and manage documents containing corporate information anytime and anywhere using smart devices. As the work environment changes to smart work, the scope of information distribution is expanded, and more efforts are needed to manage security. This paper proposes a file sharing system that enables users who have smart devices to manage and share files through mutual cooperation. Proposed file sharing system, the user can add a partner to share files with each other when uploading files kept by spliting the part of the file and the other uses an algorithm to store on the server. After converting the file to be uploaded to base64, it splits it into encrypted files among users, and then transmits it to the server when it wants to share. It is easy to manage and control files using dedicated application to view files and has high security. Using the system developed with proposed algorithm, it is possible to build a system with high efficiency even for SMEs(small and medium-sized enterprises) that can not pay much money for security.

• Journal of the Korea Convergence Society
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• v.9 no.12
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• pp.53-60
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• 2018

With the development of information and communication technology, we have been able to access and manage documents containing corporate information anytime and anywhere using smart devices. As the work environment changes to smart work, the scope of information distribution is expanded, and more efforts are needed to manage security. This paper proposes a file sharing system that enables users who have smart devices to manage and share files through mutual cooperation. Proposed file sharing system, the user can add a partner to share files with each other when uploading files kept by spliting the part of the file and the other uses an algorithm to store on the server. After converting the file to be uploaded to base64, it splits it into encrypted files among users, and then transmits it to the server when it wants to share. It is easy to manage and control files using dedicated application to view files and has high security. Using the system developed with proposed algorithm, it is possible to build a system with high efficiency even for SMEs(small and medium-sized enterprises) that can not pay much money for security.