• Title/Summary/Keyword: Service pattern

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Customer Behavior Pattern Discovery by Adaptive Clustering Based on Swarm Intelligence

  • Dai, Weihui
    • Journal of Information Technology Applications and Management
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    • v.17 no.1
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    • pp.127-139
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    • 2010
  • Customer behavior pattern discovery is the fundament for conducting customer oriented services and the services management. But, the composition, need, interest and experience of customers may be continuously changing, thereof lead to the difficulty in refining a stable description of their consistent behavior pattern. This paper presented a new method for the behavior pattern discovery from a changing collection of customers. It was originally inspired from the swarm intelligence of ant colony. By the adaptive clustering, some typical behavior patterns which reflect the characteristics of related customer clusters can extracted dynamically and adaptively.

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Development of the Medical Support Service Robot Using Ergonomic Design

  • Cho, Young-Chul;Jang, Jae-Ho;Park, Tong-Jin;Han, Chang-Soo
    • 제어로봇시스템학회:학술대회논문집
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    • 2003.10a
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    • pp.2660-2664
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    • 2003
  • In this study, the concept of autonomous mobility is applied to a medical service robot. The aim of the development of the service robot is for the elderly assisting walking rehabilitation. This study aims that the service robot design parameter is proposed in ergonomic view. The walking assistant path pattern is derived from analyzing the elderly gait analysis. A lever is installed in the AMR in order to measure the pulling force and the leading force of the elderly. A lever mechanism is applied for walking assistant service of the AMR. This lever is designed for measuring the leading force of the elderly. The elderly adjusts the velocity of the robot by applying force to the lever. The action scope and the service mechanism of the robot are developed for considering and analyzing the elderly action patterns. The ergonomic design parameters, that is, dimensions, action scope and working space are determined based on the elderly moving scope. The gait information is acquired by measuring the guide lever force by load cells and working pattern by the electromyography signal.

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A Study on Improvement of Fire Service Deployment Standard in Korea (한국 소방력배치 기준의 개선에 관한 연구)

  • Lee, Hae-Pyeong;Back, Min-Ho
    • Fire Science and Engineering
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    • v.20 no.1 s.61
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    • pp.28-42
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    • 2006
  • The purpose of this study is to offer the improvement for deployment of fire service force in Korea by settlement patterns on the basis of analysis for the present standard and deployment of fire service force. For the adequate deployment and operation of fire service force by settlement patterns, we carried out the analysis of the present standard calculated with allocation of the authorized strength. We also classified clusters for settlement pattern through the statistical methods. We proposed the standard for deployment of fire service force reflected with environmental and need factors through the introduction of standardized index.

An analysis of Korean Medicine treatment pattern for the development of Korean-medicine health literacy assessment tool (한의약 건강정보이해력 평가도구 개발을 위한 한의 진료 패턴 분석)

  • Park, Jeong-Su
    • Journal of Society of Preventive Korean Medicine
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    • v.22 no.2
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    • pp.33-40
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    • 2018
  • Objectives : Health literacy can affect medical results. This study aimed to detect to the modify point of health literacy assessment tools. Methods : The general Korean Medicine service procedure was recorded and categorized. The participants were in- or out-patient of Korean Medical hospital. Written informed consents were obtained. Results : A total of 20 patients participated, with nine males and eleven females. The chief complaints were pain, growth, cerebral infarction sequela, dyspepsia, diarrhea, feeling of helplessness, mental stress, postpartum symptoms, and menstrual disorder. The Korean Medicine service were categorized into collecting patient information, relationship building, and treatment. Terms used in the service embraced general medical terms and Korean Medical terms. Conclusions : The Korean-medical health literacy assessment tool should incorporate western-eastern combined treatment and Korean medical terms.

Forecasting Multi-Generation Diffusion Demand based on System Dynamics : A Case for Forecasting Mobile Subscription Demand (시스템다이내믹스 기반의 다세대 확산 수요 예측 : 이동통신 가입자 수요 예측 적용사례)

  • Song, Hee Seok;kim, Jae Kyung
    • Journal of Information Technology Applications and Management
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    • v.24 no.2
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    • pp.81-96
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    • 2017
  • Forecasting long-term mobile service demand is inevitable to establish an effective frequency management policy despite the lack of reliability of forecast results. The statistical forecasting method has limitations in analyzing how the forecasting result changes when the scenario for various drivers such as consumer usage pattern or market structure for mobile communication service is changed. In this study, we propose a dynamic model of the mobile communication service market using system dynamics technique and forecast the future demand for long-term mobile communication subscriber based on the dynamic model, and also experiment on the change pattern of subscriber demand under various scenarios.

Pattern Analysis of News Lifecycle in a Social News Aggregation Service (소셜 뉴스 집적 서비스에서의 카테고리별 뉴스 수명주기 패턴 분석)

  • Won, Mi-Kyoung;Lee, Sang-Jin;Lee, Sung-Jun;Park, Jong-Hun
    • The Journal of Society for e-Business Studies
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    • v.14 no.2
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    • pp.41-56
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    • 2009
  • The purpose of this paper is to present a statistical model that can predict the rapid shift of users' attention by analyzing the lifecycle patterns of news in a social news aggregation service. Internet news service sites have a distinct characteristic in a sense that users' attention change very quickly in a short period of time. In this research, we propose a regression model for each news category which can model the decay pattern of users' attention and the content promotion policy of a social news aggregator is proven to be a major source of the rapid growth in the popularity of news. The proposed model is expected to be useful for evaluation of the social news aggregation service provider's content promotion policy that attempts to maximize users' attention as well as the diversity of news contents.

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A Comparison of Patterns of Emergency Care Between Resident and Staff (전공의와 전문의의 응급진료 형태에 대한 비교 연구 - 전공의 파업기간을 전후로 -)

  • Lee, Jeong-Heon;Shin, Im-Hee
    • Quality Improvement in Health Care
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    • v.10 no.1
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    • pp.20-27
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    • 2003
  • Background : The doctors' strike was not only a manmade disaster but also a chance to apply a new pattern of emergency medical service for patients. We hope to propose a new pattern of emergency medical service by comparing the patterns of emergency medical service given by resident and staff during the doctors' strike. Methods : We reviewed the medical records of patients who received emergency medical service in the Emergency Department(ED) of Deagu Catholic University Hospital during 3 days a week prior to the residents' strike (July 21-23, 2000) with those of patients receiving emergency medical service during the first 3 days of the residents' strike (July 28-30, 2000). We evaluated the patient's severity, the cause of the ED visit, the performance on the laboratory study, ECG, and radiological study, the disposition, and the length of ED stay. Also, we compared the collected data by presenting doctor and by patient's severity. Results : The staff performed fewer tests admitted fewer emergent and non-emergent patients than the residents. Also, the length of ED stay was shorter in both the emergent (212.76 vs. 321.40 minutes) and the non-emergent groups (117.68 vs. 171.39 minutes) for patients presenting to staff. Conclusion : It is desirable that emergency medical service is given by staff, not by resident.

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Context Awareness Reasoning System for Personalized Services in Ubiquitous Mobile Environments (유비쿼터스 모바일 환경에서 개인화 서비스를 위한 상황인지 추론 시스템)

  • Moon, Aekyung;Park, Yoo-mi;Kim, Sang-gi;Lee, Byung-sun
    • IEMEK Journal of Embedded Systems and Applications
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    • v.4 no.3
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    • pp.139-147
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    • 2009
  • This paper proposed the context awareness reasoning system to provide the personalized services dynamically in a ubiquitous mobile environments. The proposed system is designed to provide the personalized services to mobile users and consists of the context aggregator and the knowledge manager. The context aggregator can collect information from networks through Open API Gateway as well as sensors in a various ubiquitous environment. And it can also extract the place types through the geocoding and the social address domain ontology. The knowledge manager is the core component to provide the personalized services, and consists of activity reasoner, user pattern learner and service recommender to provide the services predict by extracting the optimized service from user situations. Activity reasoner uses the ontology reasoning and user pattern learner learns with previous service usage history and contexts. And to design service recommender easy to flexibly apply in dynamic environments, service recommender recommends service in the only use of current accessible contexts. Finally, we evaluate the learner and recommender of proposed system by simulation.

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A Spatial Structure of Agglomeration Pattern Near High-Speed Rail Station of Korea and Japan (한국과 일본 고속철도역 주변 집적 공간구조에 대한 관측 연구)

  • KIM, Kyung-Taek;KIM, Jung-Hoon
    • Journal of the Korean Association of Geographic Information Studies
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    • v.21 no.4
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    • pp.14-25
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    • 2018
  • The operation of high-speed rail (HSR) has an effect on the agglomeration economies, and the impact is shown as a relocation of individual firm and worker to where business activity can be maximized. The proximity to the HSR station could be considered as a core district to maximize the industrial benefit through the HSR network. From this perspective, this study considers the agglomeration effect of HSR within the HSR station-area and analyzed the agglomerated spatial pattern through hotspot analysis by service industry in the cases of Korea and Japan using GIS. This study analyzed the service industry within 1km distance from 8 HSR stations of Korea and 4 Kyushu Shinkansen stations of Japan. The results suggest that the hotspot patterns are observed in the service industry within 1km distance from the HSR station of Korea and Japan, except for two HSR stations of Gupo station and Kagoshima-Chuo station. Leisure, amusement, association, and other specific service industries could be affected by HSR passengers and knowledge-spillovers through HSR station. Therefore, the observed hotspot districts near the HSR station-area could explain an agglomeration pattern of the service industry through a closeness to the HSR station. Further, we could expect that the impact of HSR affects the service industry, and the impact could attract business activities of the service-area to maximize their benefit from HSR travelers. With the result, it is required to build up a supportive policy to maximize the HSR's impact on the service industry when considering the HSR station-area development.

Evaluation of Train Capacity Pattern Considering Customer Demands (고객수요를 고려한 열차용량패턴에 관한 연구)

  • Kim Dong-Hee;Kim Seong-Ho;Hong Sun-Heum
    • Proceedings of the KSR Conference
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    • 2004.06a
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    • pp.507-513
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    • 2004
  • In the railway system, transportation plan corresponds to a m aster plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the railway operation company, and it includes several sub-planning activities such as train operation frequency plan, train (schedule) plan, train capacity assignment plan, and rolling stock requirement plan. In these sub- planning processes, train can be con side red as a product for providing customer services, and customer demands and operational advantages must be considered. In this paper, we present an effect estimation system for the train capacity pattern in a train schedule, and the effect of capacity pattern can be expressed as minimum spilled demand, minimum train service cost, and maximum train revenue or profit.

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